Carrier Liability vs. Freight Insurance. What’s the Difference?

12/04/2023 — PartnerShip

Carrier Liability

Every freight shipment is covered by some form of liability coverage, determined by the carrier. The amount of coverage is based on the commodity type or freight class of the goods being shipped and covers up to a certain dollar amount per pound of freight. 

In some cases, the carrier liability coverage may be less than the actual value of the freight. It’s common to see liability restricted to $0.25 per lb. or less for LTL or $100,000 for a full truckload. Also, if your goods are used, the liability value per pound will be significantly less than the liability value per pound of new goods. Liability policies can vary, so it’s very important to know the carrier’s liability for freight loss and how much is covered before you arrange your freight shipment.

Freight damage and loss is a headache. In order to receive compensation, a shipper must file a claim proving the carrier is at fault for the damaged or lost freight. Carrier liability limitations include instances where damage is due to acts of God (weather related causes) or acts of the shipper (the freight was packaged or loaded improperly). In these cases, the carrier is not at fault. Additionally, if damage is not noted on the delivery receipt, carriers will attempt to deny liability. 

If the carrier accepts the claim evidence provided by the shipping customer, then they will pay for the cost of repair (if applicable) or manufacturing cost, not the retail sell price. The carrier may also pay a partial claim with an explanation as to why they are not 100% liable. The carrier will try to decrease their cost for the claim as much as possible.   

Freight Insurance

Freight insurance (sometimes called cargo insurance or goods in transit insurance) does not require you to prove that the carrier was at fault for damage or loss, just that damage or loss occurred. Freight insurance is a good way to protect your customers and your business from loss or damage to your freight while in transit. There is an extra charge of course, and it is typically based on the declared value of the goods being shipped. Most freight insurance plans are provided by third-party insurers.

As mentioned earlier, your freight might have a higher value than what is covered by carrier liability, such as shipping used goods. Another example is very heavy items. Carrier liability may only pay $0.25 per pound for textbooks that have a much higher value. This is a great example of when freight insurance is extremely helpful in the event of damage or loss.

Carrier Liability vs. Freight Insurance in the Claims Process

If your freight is only covered by carrier liability coverage:

·         Your claim must be filed within 9 months of delivery

·         The delivery receipt must include notice of damage

·         Proof of value and proof of loss is required

·         The carrier has 30 days to acknowledge your claim and must respond within 120 days

·         Carrier negligence must be proven

If your shipment is covered by freight insurance:

·         Proof of value and proof of loss is required

·         Claims are typically paid within 30 days

·         You are not required to prove carrier negligence

Deciding which option is best for your shipment

Anything that comes at an added cost needs to be evaluated critically and freight insurance is no different. There are a few things to consider as you weigh the potential cost and risk of damage and loss versus the cost and benefit of insurance. You'll need to think about the commodities you're shipping, how time critical your shipment is, and if you'd be able to weather the financial burden that comes with a denied or delayed claim payout. 

Understanding your carrier's liability coverage and knowing the ins and outs of freight insurance can be tricky. If you have questions like “how much does freight insurance cost?” or “what does freight insurance cover?” the team at PartnerShip can help. 

What is the Difference Between Cross-Docking and Transloading?

08/21/2023 — PartnerShip

It's common in logistics and warehousing to be asked: What is cross-docking? What is transloading? What is the difference between cross-docking and transloading?

Cross-docking is unloading inbound freight from one truck, holding it in a warehouse or terminal for a very short period of time, and loading it onto another truck for outbound shipping.

Let's look at an example of cross-docking: A manufacturer needs to ship 20 pallets of products from the east coast to destinations in Texas, Florida and California. The 20 pallets are first shipped to a third-party warehouse in Cleveland, Ohio. A day later, 5 pallets are sent to Florida, 10 to Texas, and 5 to California on trucks bound for those destinations. Since the pallets were never unpacked and were only in the warehouse long enough to move them from one truck to another truck (and from one dock to another dock), they have been cross-docked. 

Transloading is when inbound freight is unloaded, the pallets are broken down, and their contents sorted and re-palletized for outbound shipping.  

Using the same Cleveland, Ohio third-party warehouse, here is an example of transloading: 5 suppliers of a manufacturer ship a year’s supply of components to the warehouse. The components are stored until they are needed, at which time the warehouse picks them, assembles them into a single shipment, and ships it to the manufacturing facility.

To recap, cross-docking is the movement of an intact pallet (or pallets) from one truck to another, and transloading is the sorting and re-palletizing of items.

Both cross-docking and transloading services are specific logistics activities that can create benefits for businesses; especially ones that utilize a third-party warehouse.

Benefits of cross-docking

• Transportation costs can be reduced by consolidating multiple, smaller LTL shipments into larger, full truckload shipments.
• Inventory management is simplified because cross-docking decreases the need to keep large amounts of goods in stock.
• Damage and theft risks are reduced with lower inventory levels.
• With a decreased need for storage and handling of goods, businesses can focus their resources on what they do best instead of tying them up in building and maintaining a warehouse.

• Businesses can store goods and products near customers or production facilities and have them shipped out with other goods and products, decreasing shipping costs.
• Businesses can ship full truckloads to a third-party warehouse instead of many smaller LTL shipments.
• With storage and logistics managed by others, the need for building and maintaining a warehouse is eliminated.

What is a Drop Trailer? Discovering the Advantages and Applications

06/30/2023 — PartnerShip

Is it time for your business to consider a drop trailer and / or drop and hook freight program? 

First, let's answer what is a drop trailer? It is when a carrier brings a tractor to the loading dock and picks up a previously loaded trailer. Drop and hook takes drop trailer shipping one step further. A carrier will arrive with an empty trailer to drop, pick up a loaded trailer, and continue on to the destination.

What is a drop trailer used for? Many shippers consider drop trailer programs because of the hours of service rules issued by the Federal Motor Carrier Safety Administration (FMCSA) which are more strictly monitored by the ELD mandate.

Before the change to the hours of service rules, if a driver waited three or four hours or more while their trailer was loaded, they could make up the time by driving more hours. Now, with an ELD required for every tractor, load time and detention is a significant consideration because it cuts into the 14-hour on-duty shift rule.

To illustrate, if a carrier has to drive an hour to the shipping origin, then wait five hours to get loaded, that means he can only drive for 8 hours after leaving for the destination. If he averages 60 mph, he can travel 480 miles. If the same driver picked up a loaded trailer, he could drive 10 hours before reaching the 11-hour driving limit. If he averages 60 mph, he can travel 600 miles.

What is a drop trailer doing for your supply chain? Drop trailer programs help shippers and carriers plan more effectively for deliveries and outbound shipments so it is important for them to align their schedules. Without drop trailers, a carrier must arrive within a narrow appointment window for employees to load or unload the trailer. Depending on how the appointment fits into their on-duty schedule, and considering traffic conditions, weather, breakdowns and other unexpected events, the driver could be forced to wait for hours, or miss the appointment altogether. In these situations, late delivery fees, detention fees, and a negative vendor scorecard are typically the unpleasant results.

Drop Trailer Benefits for Shippers:

• Smoother supply chain operation. You can load or unload a trailer at your convenience or when staffing levels are adequate; no more paying overtime to load or unload when a truck is early or late.
• Great for time-consuming loads, like floor-loaded freight.
• Less congestion in docks, improving overall safety of operations.
• Avoid costly driver or truck detention accessorial charges.
• Higher on-time delivery percentages. On-time freight departure times substantially increase the odds of an on-time arrival.
• Decrease fines. With strict retail Must Arrive By Date (MABD) requirements becoming more common, drop-trailer shipping can help your carrier arrive on time and minimize the fines associated with missing a delivery window.
• Better retailer relationships. When you fulfill MABD requirements, your vendor scorecard improves and you are seen as a more desirable vendor partner.

• Better planning. You decide when you pick up (and drop off) trailers.
• No more waiting to pick up a load or be live-loaded; spend more time driving to the destination.
• Great for time-consuming loads, like floor-loaded freight.
• Higher on-time delivery percentages.
  

There are a few circumstances of which to be aware when considering a drop trailer program. What is a drop trailer cost? Every trailer that a carrier takes out of over-the-road service is lost revenue, so to recoup it, there will be a cost for a drop trailer, either on the front end or back end (or both). Of course, this cost will pay for itself because there should never be any detention fees.

Drop trailers should not become warehouses; the maximum time a trailer should sit is a week. In most drop trailer programs, trailers turn two or three times a week. Because of this, produce and perishable goods aren't well suited for drop trailers, since keeping the goods fresh is necessary.

Finally, there is a lot of up-front work to implement a drop trailer program. Not all carriers do drop trailers so finding one that does can be time-consuming. Trailers make carriers money so if one of your carriers doesn’t want to drop a trailer, simply look at using a different one.

A drop trailer or drop and hook program is a perfect opportunity to use a freight broker. Working with a broker allows you to tap into their network of carriers and take advantage of their expertise in finding carriers that will drop trailers. The truckload shipping experts at PartnerShip will work with you to find a drop trailer or drop and hook carrier and get you the best freight rates possible. We know the lanes, we know the rates and we will help you ship smarter. Contact us today to learn more about setting up a drop trailer program!

Freight Brokers vs. Carriers: What Are the Real Differences?

06/20/2023 — Jen Deming

The freight industry can be a confusing place. It's pretty easy to get lost in terminology, and even experienced shippers can find themselves puzzled by basic questions. For example: what's the difference between a freight broker and carrier?

It turns out there are actually three key distinctions between the two parties, and understanding how each factor affects your load is important for smooth shipping.

Key Distinction #1: Responsibility to shipper

When looking at a freight broker and carrier, it's important to understand the primary responsibility of each party in the physical transportation of your freight. 

What is a carrier?

A carrier refers to the company, or operator, that directly handles the transportation of your shipment. Common national carriers include TForce Freight, YRC Freight, ArcBest, and more. Carriers can specialize in less-than-truckload (LTL), dedicated truckload freight, or even specialized services such as refrigerated or oversized freight equipment.

What is a freight broker?

A freight brokerage is a company that serves as a transportation intermediary rather than directly operating a truck fleet and physically moving your freight. A freight broker's job is to contract available loads with a carrier and find an acceptable rate within a specified time frame according to the shipper. The freight broker cuts down the time and effort it may take for a company to look for its own carriers and may decrease costs by shopping quotes.

Key Distinction #2: Geographical restrictions

Freight carriers and brokerages serve distinct areas in the U.S. and sometimes overseas. Knowing their strongest network locations can guide your business decision.

Where do carriers operate?

Common carriers, like XPO Logistics, primarily move freight loads. They have hubs in high-demand areas offering maximum truck availability and competitive pricing. For regions outside these hubs, they may have limited schedules or collaborate with regional carriers for rural deliveries. These regional carriers are smaller businesses operating within a specific area and have exceptional proficiency within their zone. Essentially, national carriers can deliver anywhere in the U.S., but for remote areas, they might need to involve regional carriers which could result in longer delivery times.

Where do freight brokers operate?

Third-party logistics providers don't need to manage assets or trucks, so they can operate from any location. Many have main offices in popular shipping areas and satellite offices across the country. Some specialize in certain industries, like oversized freight or cross-border shipping. A broker can also focus on building relationships with transportation carriers for increased flexibility and specialized service. 

Key Distinction #3: Liability for claims

In damage claims, carriers are generally legally liable due to the Carmack Amendment, while brokers aren't. However, brokers can and should aid in dispute resolution. With blurred lines between the two parties, it's important to explore them in detail.

What is a carrier's liability?

Per the Carmack Amendment, the carrier owns the items while they are being transported. When the carrier agrees to transport something, a deal is made based on the shipper load and count on the bill of lading (BOL). The shipper signs this document, saying that they packed and counted everything correctly. From the moment the goods are picked up until they are delivered, the carrier is in charge. If anything gets lost or damaged, the carrier has to answer for it. If there's a problem, you make a claim with the carrier, not the broker who set up the transportation.

What is a broker's liability?

From a legal perspective, carriers, not freight brokers, are responsible for any freight damage. However, good freight brokers have claims experts who know about shipper rights, liability limits, and claims filing. While carriers must handle damaged freight, brokers have the ethical duty to guide shippers and assist during complex situations like damage or loss claims.

The advantage of using a freight broker

When you work with a quality freight broker, you gain expertise, increase operational flexibility, and add a cost-saving alternative that you may not have when working directly with a carrier. Working with PartnerShip can ensure you have a team in your corner to help you navigate even the most unique shipping challenges. 

3 Freight Claim Mistakes That Carriers Love You're Making

01/06/2023 — Jen Deming

Freight damages and lost shipments are the worst. Submitting a freight claim in order to receive compensation from the carrier can be challenging, and if you don't do it right, you're unlikely to get much of a payout. In fact, certain mistakes that you might be making can pretty much guarantee a denial or low payout - and have the carrier jumping for joy.

Freight Carrier Closures for the 2022 Holiday Season

11/03/2022 — Jen Deming

As we near the end of 2022, it’s crucial to plan ahead for shipping through the holiday season.  Freight demand is starting to show signs of decreasing but continues to strain available carrier capacity. As a result, transit times are still a bit unpredictable. 

Planning your shipping schedule during the final months of the year will be extra important. To avoid extra stress, take note of when your carriers will be closed during the holidays. 

Freight carrier closures

• Saia LTL Freight – will be closed November 24 - 25, December 23 - 26, and January 2.
• YRC Freight – will be closed November 24 – 25, December 24 – 26, 31, and January 2.
• XPO Logistics – will be closed November 24 – 25, December 23 – 26, and January 2.
• ArcBest – will be closed November 24 – 25, December 24 – 25.
• R+L Carriers – will be closed November 24 - 25, December 24 - 26, and January 2
• Estes – will be closed November 24 – 25, December 23 – 26, and January 2.
• Dayton Freight – will be closed November 24 – 25, December 23 – 26, and January 2.
• Pitt Ohio – will be closed November 24 – 25, December 23 – 26, and January 2.
• AAA Cooper – will be closed November 24 – 25, December 23 – 26, and January 2.
• TForce Freight – will be closed November 24 – 25, December 23 – 26, and January 2.

Avoid being left out in the cold this holiday season

Freight shipping during peak shipping months can be extra-challenging, but you’re not alone. With over 30 years of holiday seasons under our belt, the freight experts at PartnerShip can help you ship smarter. 

Please note that our office will be closed November 25-26, December 26, and January 2 so that we can celebrate with our families. Happy Holidays!

What Manufacturers Want: We Talk Shipping Tips With an Industry Insider

10/07/2022 — Jen Deming

Manufacturers are kind of a big deal. Take a look around, and you’ll notice that the products, supplies, equipment, and tools they produce are everywhere. Lately, conversations about manufacturing are shifting, as the industry itself is evolving to meet new expectations and demands. In order to gain some insider perspective, we reached out to our industry contacts and association partners. Holly at Jatco Machine &Tool Company, Inc., NTMA member and PartnerShip customer, was generous enough to provide some expert insight.

• What specific shipping challenges do manufacturers face? What do they do to combat those issues?
  Holly: Some specific shipping challenges would be the balance between cost and delivery times, items arriving on time and undamaged, difficulty of creating/placing shipment. Some things we do to combat those issues are utilizing PartnerShip and packaging our items up ridiculously well. Partnership offers us savings by combining shipments, and they make it so easy to create a shipment. They literally do it all for you!

• What is the most important factor related to shipping for manufacturers and why?
  Holly: It’s hard to choose one. Obviously, safety goes without saying and should just be a standard for everyone. Other than that, it would be delivery times. Sending an item to a subcontractor can become a process. Two days to ship freight, maybe two or three days for them to do the work, and then another two days back is a full 7 days eating into our deadline. We’d like to get freight to a subcontractor overnight and vice versa. And honestly, two days is not terrible!

• How can PartnerShip make life easier for manufacturing businesses? 
  Holly: I think that they really do all that they can to be efficient and easy to work with. I enjoy calling and having someone fill everything out correctly, search for rates, and give me the best options.

• What do we, and others in the industry, need to know about manufacturers and how to best address their shipping needs?
  Holly: We have one-two shipments with Partnership per month. I’m sure others have more or varying amounts. It’s nice to know that we can receive great rates based on merely being a partner verses number of times we ship. We are a small business doing big things all over the country. Shipping will always be a part of that. Partnership makes that aspect as easy as possible.

• Key Considerations for Shipping High-Value, High-Risk Freight
• 5 Foolproof Ways to Take on Manufacturing Shipping Challenges
• Types of LTL Carriers and When You Need Them
• 4 Ways Consolidating Your Freight Will Make Your Life Easier
• 5 Freight Broker Benefits You Can’t Afford to Pass Up

3 Blunders That Can Sabotage Your Blind Freight Shipment

09/22/2022 — Jen Deming

LTL freight shipments come in many forms, but one of the most confusing types you may have heard of is blind freight shipping. In blind freight shipping, the identity of the shipper, receiver, or both parties is hidden. It’s most commonly used when a business is shipping orders directly from the manufacturer to the customer.

If you think that sounds complicated, that’s because it is, but there are distinct advantages to taking this route when arranging a freight shipment. The most common reason a business would choose to do this is to keep other parties within your supply chain confidential from your customers, such as manufacturers or distributors. The idea is that they would then be deterred from going directly to those sources for a product instead of your business. Sounds good, right? Well, the challenge is that managing blind freight shipments can get pretty dicey, and most missteps fall within three major areas.

1. Blind Freight Paperwork Mistakes

   Properly preparing and distributing freight shipping paperwork is a stumbling block for many shippers, on even the most standard loads. In blind shipping, up to three separate BOLs must be prepared, depending on which parties aren’t being disclosed. In double-blind shipping, you will have one for the shipper, one for the receiver, and a conventional BOL for the carrier’s use. All three of the BOLs should include accurate shipment details, including weight, dimensions, and product description. 

   They should also include accurate freight classes so that the load is billed properly. Each of them will, however, have slight but crucial differences to ensure your blind freight stays “blind”. A shipper’s BOL will have all of the usual info, but also include PO# or other identifying information. The receiver may be omitted in order to keep the customer anonymous. Likewise, on the receiver/customer’s BOL, the supplier’s identifying info and address will be concealed. The carrier BOL must contain all relevant information that is typically used on the BOL, including both shipping parties full information.

   Failing to prepare BOLs properly, or handing them off to the incorrect party, can result in major headaches. A shipment can be misrouted or lost, billed incorrectly, or the blind freight’s purpose may even be defeated by accidentally disclosing parties to one another. The best thing you can do when managing a blind freight shipment is confirm that the carrier has all of the accurate details when setting up the shipment, including the true addresses of both shipping parties.

2. Not Accounting for the Additional Costs Associated With Blind Freight 

   It’s always smart to assume that if a shipment has any extra services or needs “special” attention, a carrier is going to add some extra fees for their trouble. Due to blind freight shipping complexity, there are extra costs associated with this service. Every carrier charges different amounts, and we’ve seen them anywhere from $50-$150. Check your carrier’s website to determine costs. As seen here with YRC, cost is stated clearly, as well as instructions to prepare a blind freight shipment per their standards. Research these fees and make sure you’re building them into your budget to avoid surprises.

   On top of regular fees for the service, you have to remember that any errors you make when arranging a blind freight load can end up costing you even more. For example, if you handed off the wrong BOL, and the address is incorrect, rerouting and redelivery fees may apply. This can really inflate your final bill, as well as create on-time delivery complications and stress with your customer. 

3. Not Being Aware of Blind Freight Restrictions

   Just as we see with blind freight costs, requirements and restrictions on these types of shipments can vary with each carrier. Some carriers have a pretty relaxed approach, while many need additional paperwork or approval beforehand. It’s always important to notify your carrier that a shipment is blind at the start of the process so that you can iron out details. 

   Many carriers, such as YRC, require a form or document to be prepared online before pick-up, so that an “official” notice is on file for the request. Carriers may also require paperwork to protect their interests in the case of blind shipping. There may also be a waiver to sign, notifying you that while they will do everything in their power to honor the request, if something goes wrong, it’s not on them. Some may even include stipulations, such as a note that re-delivery will not be attempted due to issues associated with paperwork errors. It really just depends on the shipper, so be sure to visit carrier websites and search for policies on blind freight shipping. If there isn't information made front and center, always download the latest rules tariff and read the fine print. It's not fun, but it may help you avoid mistakes.

While blind freight shipping can sound totally overwhelming, the opportunity to use this type of freight service should be considered for anyone working as a “middleman” between customers and suppliers. A great freight broker can help manage all of the details, including paperwork and communication between all parties to ensure accuracy. With the right assistance, you can be sure that your blind freight shipment will go smoothly. If you think your business might benefit from blind freight shipping, get in contact with a PartnerShip freight expert to learn more.

4 Ways Consolidating Your Freight Will Make Your Life Easier

07/18/2022 — Jen Deming

Combining multiple, smaller palletized loads into one larger freight shipment can really pay off in the long run. From saving on costs to increasing fulfillment efficiency, both your business and your customer relationships will benefit from well-planned freight consolidation.  

4 Freight Mistakes You're Making This Summer and How to Keep Your Cool

07/07/2022 — Jen Deming

Your LTL freight shipments have an arduous journey and can encounter any number of obstacles while traveling the long, winding road to their destination. Certain seasons of the year can lead to increased risk, and shipping in the summer is no exception. In addition to temperature sensitivity, there’s a variety of other factors that can make summer shipping extra prone to issues. We’ve boiled down the major summer freight shipping mistakes that you should avoid, to keep your costs and blood pressure low in the summer heat.

Mistake 1: Neglecting the boom in summer shipping volume 

Summer is a busy time for many industries, from retailers who are busy boosting inventory to farms and growers sending produce loads to grocery distributors. We see a huge increase of freight shipments hitting the road in the summer months. This can affect carrier capacity and make it even more difficult to find available trucks. Time-sensitive loads will be more difficult to cover, too, since last-minute truck booking will be harder to accomplish. It’s nearly impossible to understate how much this boost in volume affects the market.

Solution: Make your loads desirable to the carrier

To claim first dibs on your favorite carriers, you need to make sure that your loads are as appealing as possible. Stay in good standing with the driver – have a clear loading dock, organized loading process, and make sure your packaging is ideal and easy to transport. The main goal for a driver during these busy seasons is to get in, get out, and get on the road. The more time wasted on navigating your parking lot, loading your shipment, or collecting paperwork is going to set them back for the day. Making life easy for your carriers might be the boost you need to get your loads covered quickly in the summer.

Mistake 2: Assuming rates will be the same year-round

Freight rates are directly related to capacity, and in seasons when it’s extra crunched, you’ll see them go up. Other variables like fuel costs can fluctuate unexpectedly as well, so keep these factors in mind when you are building shipping costs into your customer orders. Always keep in mind that a freight quote you received months ago in preparation for a load will no longer be accurate. And if the freight rate is more costly in the present, you can’t exactly go back and ask for more money to cover the difference. 

Solution: Check spot rates regularly and build in extra cost

Your best tactic for getting an accurate estimate on freight costs is to run sample quotes periodically, through every season. Gather several from a variety of carriers, being mindful of accessorial costs and other extras. Take an average and use this rate to build in the cost of shipping in your customer orders. It’s always a great idea to cut costs as much as possible in less busy months, as well, to offset the increase during the summer. Creating a nice buffer for your budget can go a long way.

Mistake 3: Taking risks with temperature sensitive loads

It goes without saying that summer’s soaring temperatures can cause extra risk to your loads. Creating a protective environment for your product is key to limiting damages during transit. Frozen goods and fresh produce are commonly known risky loads, but items like pharmaceuticals, electronics, chemical agents, and more all need some extra love during the summer. Now is not the time to risk an “economy” or budget carrier for the sake of saving a few bucks.

Solution: Research and use quality specialty carriers 

Just as in any industry, freight carriers can leverage expertise and specialize, as needed. Make sure you are looking at carrier companies that are experts in temperature-controlled services and employ refrigerated vans. Understand that these types of specialized equipment are in high demand, and will be more expensive and harder to find. When reviewing reefer carrier options, ask questions on how the equipment is maintained, how loads are stored and separated, and what they do to address potential delays while in transit. Even if you have a product that may walk the line between needing a reefer or regular dry van, taking the chance during extreme heat isn’t going to work in your favor.

If you haven’t figured it out already, shipping freight in the summertime can create a two-fold risk for your shipment. Warmer weather can cause product to deteriorate quickly, and capacity issues may lead to more delays than during slower times of the year. Combined with extreme weather, you have a recipe for disaster, namely damaged freight. Also, keep in mind that while many areas of the U.S. will welcome temperate weather in the summer months, other areas can experience heavy rains, impact from hurricanes and tornados, and severe drought or wildfires – all events that affect transit times.

Solution: Be extra mindful when scheduling long-haul shipments 

Planning and being proactive about any potential delays is your best bet for success. Try to avoid shipping over weekends and holidays – most carriers will stay off the road and your freight will be left waiting. By avoiding those blackout dates, you can help protect your freight and also keep your costs low – rates skyrocket for carriers willing to move loads. If your load is liable to deteriorate due to temperature or transit-time related risk, you should always opt for services that can offset those factors. 

Keep your cool this summer

Shipping freight in the summer doesn’t need to cause extra headaches and stress – it just requires better planning and a thorough knowledge of your product needs. By selecting the right carrier and equipment, planning for efficiency, and being proactive about truck capacity, you can minimize risk and ensure you’re shipping safely. The freight experts and PartnerShip can help answer any questions about your temperature-controlled loads and help navigate your summer freight successfully.

3 Smart, Stress-Free Ways You Can Ship Freight to Rural Areas

06/29/2022 — Jen Deming

Transporting LTL freight through rural areas is inefficient for the carrier, and can be challenging for you. When you're juggling long transit times, limited service schedules, and tricky accessorials, it can become overwhelming very quickly. Luckily, we've put together some best practices that can help you ship to rural locations, stress-free.

3 Smart Ways to Ship Freight in the City

05/24/2022 — Jen Deming

Too much traffic, too few parking options, and an overabundance of air pollution are all obstacles that shippers will encounter when shipping city freight. Before you jump in headfirst, make sure you are brushing up on these key strategies that can help avoid urban shipping headaches.

5 Freight Broker Benefits You Can’t Afford to Pass Up

03/23/2022 — Jen Deming

If you’re shipping freight, then it’s likely you’ve heard the term ‘freight broker’. But maybe you’ve wondered what they actually do or why you should bother using them. A freight broker acts as an intermediary between a shipper and a carrier - they help shippers find quality transportation providers for their loads. Brokers, also known as 3PLs, can manage every step of the shipping process and help alleviate some work, especially if you’re low on time and manpower. Whether or not you consider yourself a seasoned freight shipper, here are five freight broker benefits that will help level-up your shipping procedures.

Benefit #1 – Freight brokers offer guidance if you’re just getting started

If your business needs have shifted recently, and you need to start using services for larger loads, your shipping department may be a little stuck getting past the basics. Stepping up from shipping small packages to shipping freight is an entirely different ball game. Packaging and pricing strategies differ, as well as the amount of work your team needs to put in during loading. Now is the time to look for assistance from experts, because by going in blindly, you may encounter a variety of pitfalls that result in damaged shipments or expensive bills.

Freight brokers can help get you started off on the right foot by getting to know your business and what you need to ship. They can assist by researching freight classes and determining any special equipment or packaging needs. A great broker can also help with quoting and booking procedures, by scheduling pick-ups and getting all parties any necessary paperwork. After pick-up, they will proactively track your shipment and provide updates, so you can stay on top of your freight’s progress. 

New freight shippers can be surprised how many checkpoints a load will encounter throughout transit. And with that, how many chances something may go wrong. For issues along the way, such as transit delays, inspections, or missed deliveries, freight brokers can troubleshoot quickly. Fixing these obstacles can take a lot time, a bit of run-around, and quite a few phone calls, so working with a broker can help shippers avoid that stress entirely. Many freight challenges stem from a lack of communication between shippers, consignees, and carriers, so brokers can act as conduit between the three and clear up matters quickly.

Benefit #2 – Brokers are your inside access to better freight rates

If you could save money on your freight shipping, you’d do it right? Better prices sound appealing, but it can be hard for small and medium-sized businesses to have enough clout with a carrier to get great discounts. 3PLs have strong shipping volumes, and working alongside one can be that extra boost you need to access better pricing. Freight brokers can both leverage carrier relationships for discounts (passing them on to you), and may have a broader pool of carriers that offer budget-friendly options. 

To really evaluate where you are at with your freight spend, brokers can also conduct audits on your current procedures. By looking at your past invoices, brokers can identify any areas that you may be spending more than average and check for opportunities to cut costs or increase efficiency. For example, by reviewing accessorial charges like recurring liftgate fees that are being implemented by the carrier, a quality 3PL can help identify potential solutions to eliminate or offset those costs. This may mean suggesting equipment solutions at your warehouse, or looking into alternate carriers who charge less for extra services. There are many ways you can manage your freight budget, but without expert assistance, you may be stuck wasting money while trying to find solutions.

Benefit #3 – Brokers are your advocates in the case of freight claims

Freight claims are a dirty word in this business, and a top stressor for any shipper. Should you find yourself in that predicament, however, working with a freight broker can give you a leg up during the claims process. Freight carriers can be difficult to work with – their primary goal is to limit payouts whenever possible. Because there are so many steps and policies you have to follow, it’s best to have an expert on your side who’s done this a few times before.

A broker can often help set you up for success by making sure you have as many pieces of documentation backing up your claim as possible. They can educate you on the process and make sure you’re submitting the proper paperwork and adhering to any necessary deadlines. A qualified broker can help you understand the differences between carrier liability and freight insurance, and be your advocate during any negotiations and follow-up. 

Benefit #4 – Freight brokers give you access to more quality carriers

Freight brokers work with many different carriers, and by using a broker, your pool of shipping options broadens greatly. This is a great benefit on a variety of levels. For example, if you’re experiencing consistent issues like damages, timeliness, and reliability with one of your carriers, having access to some new options could be just what you need to eliminate the problem. 

With the worldwide freight crisis hanging overhead, it’s also a smart move to have as many carrier options available as possible. Many shippers have found it challenging to secure a quality carrier that meets their needs and budget. The more options you have, the more likely your freight is going to be picked-up and delivered on time. 

Benefit #5 – If you’re stumped on a load, they’ve got options

Freight brokers are experts at putting out fires - they’ve seen it all. If you have a shipment that needed to be delivered yesterday, brokers can help navigate expedited options that balance service level and budget needs. Or maybe your load needs a specialized piece of equipment like a box truck or flatbed. A freight broker will be able to quickly access a large pool of carriers to ensure you have the coverage you need. For any kind of tricky freight loads, a quality broker can help guide you through the process. 

The case for using a freight broker

Gaining the benefits associated with working alongside a freight broker can be a game-changer for your business. The ins-and-outs of freight shipping can be complicated, and while you can try to navigate them on your own, it’s always better to have an expert on your side. PartnerShip can help guide your team and help answer any questions you may have on whether working with a broker is right for your business.

Record High Diesel Prices Will Affect Your Freight Costs

03/09/2022 — Leah Palnik

It’s been hard to miss the high gas prices at the pump and the headlines about the rising cost of crude oil. Not only does this affect the average American driver, but this also has a large impact on the drivers moving our freight. In fact, the national average for on-highway diesel fuel has shot up to the highest it’s ever been since the U.S. Energy Information Administration started tracking the prices in 1994.

The cost of doing business just got a lot more expensive for trucking companies, and that will be reflected in your freight rates. We’re currently seeing fuel surcharges as high as 42% with some of our carriers. While it’s a hard pill to swallow, this is something to keep in mind and budget for.

As for how long you can expect fuel surcharges to be high, that’s hard to say. Many experts note that even when oil prices start to go back down, gas and diesel prices aren’t likely to fall as quickly as they’ve risen.

To learn more about the record high diesel prices, check out this article on Overdrive.

If you're curious about how oil prices drive the cost of gasoline and diesel, check out this segment from Marketplace.

It’s more important than ever to work with a freight broker. Our team is available to help you find the best rate for your freight and help you navigate through logistics challenges. Contact us to consult with one of our shipping experts.

Why Carriers Hate Difficult Freight and How to Fix It

02/18/2022 — Jen Deming

Have you ever thought about whether your LTL freight loads are worthwhile for the carrier? Your freight shipments must be worth the amount of effort that’s invested in moving them. If the payoff isn’t there, your loads will be regarded as “difficult freight”.  This can lead to declined loads, infrequent pick-ups, or a tense relationship with your carrier. To get your freight prioritized, the first step is determining whether you have difficult freight, then taking the steps needed to become a shipper of choice. 

Reason 1: Your pick-up or delivery location is tough to access

One way to determine whether your freight is cringeworthy can be as simple as walking through the door of your business and scanning the surrounding lot. Ask yourself, are my freight pick-ups a pain to complete? Maybe you don’t even have a lot, but your business is located on a side street or an alley in the city. A standard LTL dry van being dispatched by the carrier is 52 feet long, which definitely takes skill to maneuver safely. If your business location is in a challenging place, such as a cramped area that restricts maneuverability or doesn’t have a dock, pick-up is tough for the driver to complete. 

On the other hand, maybe you have the space to maneuver, but it’s such a rural location that the carrier only services the area infrequently. If you’re in an isolated region that doesn’t have many other local businesses moving freight, the work to payoff ratio is pretty unbalanced. Either way, carriers have a term for these hard-to-reach locations. High-traffic metropolitan areas, remote construction zones, and extremely rural regions all fall within the definition of limited access.

The best thing you can do to avoid this particular pitfall is to create as much flexibility as possible for the carrier. You might not be able to move your business, but if the physical location of your pick-up has some structural challenges, you need to communicate that to the carrier beforehand. Informing the carrier allows them to plan for the proper equipment, such as dispatching a smaller box truck for arrival. If you can swing it with your warehouse team, consider shipping to or from a freight terminal, rather than your business. Busy freight terminals are located in desirable geographic areas that you know the carrier will visit regularly. This helps ensure your shipment gets moving and will spare you extra limited access fees. 

Reason 2: Your freight is a prohibited commodity

Want to know another reason that your shipment may be marked as “difficult freight”? The commodity you are shipping may be prohibited by the carrier. This is usually due to liability, governmental regulations, or company policy. The act of prohibiting certain items exists for two main reasons: 

High risk/high value - These types of products can be difficult to put an exact value on, or may be easily damaged or stolen. Commodities include bank bills, credit cards, gold or precious stones, currency, original artwork, furs, or other high-value items. Your chosen carrier may be willing to accept certain items, but you must prove you have the appropriate insurance coverage.  

Regulated – These shipments may be excluded due to government regulation or may be hazardous in nature. This may also include perishable items that require controlled storage requirements. Items in this category include aerosols, chemicals, assembled guns, alcohol, combustible materials, hazardous materials, and live plants and animals.

So, since this type of “difficult freight” can include so many different commodities, what can you do? Your first goal should be to learn just how your carrier views these products. Evaluate your carrier’s terms and conditions  before you even start planning your pick-up. Restricted or prohibited items will be listed there, as well as any liability and claims information. Inspections regularly occur during transit, so if you aren’t sure if you’re safe, call the carrier and find out their policy.

If you are consistently moving these types of risky shipments, make sure that you are working with carriers that are properly certified. Many carriers specialize in these types of loads, so you can ensure your shipments are moving safely and legally. For some types of cargo there may be state-mandated regulations, as in the case of transporting alcohol. Be sure to have the proper permits and to adhere to the necessary policies. Any type of shipment that has restrictions will likely have very specific packaging requirements and requisite paperwork.  

Reason 3: Your warehouse hours don’t mesh with the carrier

Maybe the location of your business isn’t the thing preventing a carrier’s arrival, but your facility’s operating hours are what create further problems. Due to the nature of certain establishments, arrival times may be heavily policed or limited. Places like schools, prisons, or storage facilities often have restricted hours for arrival and loading – and sometimes they’re after a carrier’s business hours. 

All a driver wants to do is arrive onsite, get loaded quickly, and then to get back on the road. Having to work around odd hours can complicate the daily schedule. To make matters worse, some locations may require an appointment for arrival. If you have a small loading window that requires the driver to stick to a very fixed schedule, this is going to present some issues. Traffic issues or detours can throw off an entire day’s work. If a driver arrives just short of the appointment time, the shipment may need to be put back on the board for the next day.

Create flexibility in your loading hours whenever possible. If you must require delivery appointments, make sure your loading team is efficient and organized so that you don’t run over. Allowing weekend arrivals, extended hours for pick-ups, and having a team “on call” can greatly reduce the stress a driver will experience and boost the chances the carrier will work with you again.

Reason 4: Your reputation proceeds you 

When you are auditing carriers, and measuring up how well they’re working out for you, realize that carriers are doing the same thing. With capacity as limited as it is, freight carriers want to work with customers who have their shipping processes down pat and are pleasant to do business with. If you are anything but that, they will take their business elsewhere.

One major disruption for carriers is the subject of detention. Carriers usually allot two hours for loading, and any time it takes over that is considered detention. Detention holds up drivers, wasting time and preventing them from moving on to the next load. It’s pricey too, as most carriers will pass on a detention fee to offenders. Keep in mind, drivers are not going to help you load your cargo. Some may assist, but be warned, that will rack up some hefty fees too.

In order to avoid these fees and stay in good graces with the carrier, you need to have a well-trained and efficient warehouse team that also has the proper loading equipment. If you don’t have a dock for loading, that’s okay, but you should have a forklift or another alternative ready and working at pick-up. 

Be helpful and accommodating to the driver. Amenities like accessible parking options, a comfortable resting area, and food and coffee will be greatly appreciated by the driver. Keep in mind, when it comes to difficult freight, your reputation is the one factor you can truly control. Becoming a shipper of choice takes planning and a little bit of thoughtfulness, but it goes a long way in helping the carrier look forward to your loads.

Reason 5: Your business has above average claim submissions 

It probably seems pretty obvious, but if you’re submitting a lot of claims, the carrier is going to be wary of your cargo. Freight claims cause headaches for everyone involved. While the burden of proof is on the shipper to prove carrier negligence, claims submissions take a lot of time, research, and possibly loss of revenue for the carrier. Whether you win the claim or not, damage and loss claims mean the carrier will think twice about moving your shipments.

If your company has a history of damages, your freight carrier is going to evaluate a few risk factors. It may be possible that you are shipping extraordinarily fragile, or perishable, commodities that create a lot of risk. For example, a landscaping business shipping live plants may want to use LTL services for smaller freight loads. While possible, doing so is hazardous. Any delays in shipments or extra handling may cause an above-average risk to the integrity of the product. 

The other issue may be with your packaging. A business that is shipping built furniture may experience increased risk of damage to their product. Custom crating your product can help avoid some damages, but the risk may still be too high, and standard carriers may decline to move your loads at all.

If you are shipping any sort of fragile or high-risk shipment, your first step should be to perfect your packaging procedures. It may be costly to invest in custom packaging, but using standard pallets and shrink wrap is not going to be enough to protect your freight. It’s more important to consider whether specialty shipping services may be the right option for your cargo. White glove shipping services can be pricey, but they prioritize safe handling and security. Refrigerated options or even using dedicated truckload services will limit the handling of your product, and may speed up transit as an added benefit.

Reason 6: Seasonality is shifting carrier priorities

During certain times of the year, there are huge spikes in available freight shipments for carriers to move. Depending on the industry, these periods vary by region and season, and sometimes there may be some cross-over. Some examples include produce season in places like Florida, the Midwest, and California, construction season in the spring, or nationwide during the winter holiday season. Because there are so many available loads to choose from, carriers will prioritize the loads that, you guessed it, have the highest payoff for minimal effort.

If you’re shipping during these busy seasons, you need to be flexible. LTL rates will go up and transit times will increase. You should always be practical about your budget, but consider the long-term goal. It’s not the time to tighten the belt on your budget during busy seasons - aim to lower costs year-round so that you have room when you need it. Since transit times will be longer, consolidating loads whenever possible will decrease your overall risk for late deliveries. Expanding your pool of carriers by working with a freight broker will increase the likelihood your shipment gets moved. As always, make your freight as appealing as possible so that when carriers are frazzled by the seasonal onslaught, they can count on your shipments to be fast and easy.

Make difficult freight a thing of the past

Nobody wants to be seen as a “problem shipper”, but the good news is that with time, and a little foresight, you can turn the situation around. It all starts with putting yourself in the carrier’s shoes. Would you want to work with your business? It’s your responsibility to make your cargo desirable, and encourage a strong relationship with your carrier. PartnerShip can help, by guiding your business to make the right choices for your loads, and connecting you with the right carriers who want to move your freight.

6 Surefire Ways You Can Overcome Freight Capacity Challenges

01/18/2022 — Jen Deming

Sometimes, it’s just hard to find a truck. With a capacity crunch that’s been ongoing for as long as we can remember, the struggle to get your LTL loads covered is old news. But, it’s still relevant news. In fact, it seems like things are projected to get even tougher as more freight enters the network. So, while the capacity challenges continue, how can you get your loads covered without breaking the bank?

Why are there capacity challenges?

First, it’s important to understand why capacity is so tight in the first place. It all boils down to an oversaturated freight network – there’s simply not enough trucks on the road available to move every existing freight load. More money is being spent on goods than services, we’re looking at a 6% year over year growth in demand, and this shift in consumer spending is really tightening things up. While the trend has existed for years, the effects of COVID further propelled a push in consumer spending. Due to a diminished staff, freight is being held up within transit at distribution centers and terminals. All of these factors create the perfect storm that make it harder to find trucks for your freight. 

Why should you care?

While the effects of a capacity crunch can seem pretty obvious, there may be more challenges than you expect. The immediate issue is getting your freight shipment covered at all. LTL freight carriers are becoming more particular about the loads they want to move and locations they want to visit. Pick-ups may be infrequent, and if your shipment is particularly challenging, like oversized, for example, it may be refused. 

Transit times are becoming longer, with 87.9% of shippers reporting a delay in deliveries. Some carriers are also suspending or amending time-critical and guaranteed options. Base rates are higher than ever before, and LTL carriers are now charging detention fees in some cases when loading is delayed. This accessorial fee is typically just associated with truckload shipping, but with a driver’s time being a vital commodity, carriers are pushing back and using it for LTL shipments as well.

What Can You Do to Overcome Capacity Challenges?

1. Expand your current network

   One of the first things you should do to increase the odds that your freight will get covered, is taking a hard look at your current carrier options to see where you can improve or expand. Conducting a freight audit can help determine if your business needs are truly being met. Look for reoccurring challenges like missed pick-ups or high accessorial fees. Some carriers may visit locations where demand isn’t as high only one or two times a week, which can create a big issue with your shipping schedule. Accessorials like limited access can vary by carrier and it’s possible the one you are currently using may be charging more than a competitor carrier would. Exploring alternative carriers to review service levels and pricing is a great place to start. If you are finding several carriers that may fit your needs, keep them on file so you can rate shop between them and choose accordingly as back-ups.

2. Build in extra time for everything

Time is the name of the game in shipping. One of the smartest things that you can do to combat freight capacity challenges is building in extra time at every step of the shipping process. When you get an idea of a project or order you will be working on, start quoting as soon as you know details. If you have reoccurring orders for an established customer, approach carriers with the opportunity to explore contract pricing and get commitments for the length of the project. Carriers are looking for reliable, predictable loads that are going to guarantee business while creating minimal headaches. If you can prove your business can meet these expectations, they are going to be even more willing to commit for the long-haul. An added bonus - they are likely to negotiate terms and better pricing for your business as well. Packing and staging your shipments early so that they are ready for pick-up and will be loaded smoothly is going to go a long way in the eyes of the arriving carrier.

3. Review alternative services for applicable shipments

While choosing alternative freight services for your loads won’t always work to combat freight capacity issues, it’s a valid option for certain shipments. If you have a large LTL shipment that could benefit from truckload services, this could be a great back up choice. Using a dedicated truck can increase security, minimize damage, and expedite your transit. 

While truckload moves typically consist of 8-10 pallets or more, some truckload carriers will offer a partial option where your load will share space with another shipper’s freight. This can add some perks of truckload shipping like added security, while benefitting from a more competitive price than paying for the entire truck. It’s important to note, however, that in partial truckload shipping, it’s possible your shipment may encounter delays due to the other customer on board. Depending on the order of delivery, you may end up waiting on the first delivery location if they don’t have everything in order. Building in extra time is still a good tactic to take here, but knowing you have alternative freight service options for your larger shipments is good to know if you are in a crunch.

4. Consolidate your shipments

The less often you ship, the less you risk not finding a truck for your loads. By consolidating your freight shipments, you create an efficient way of both lowering costs and ensuring you have LTL truck coverage. It may take a bit of communication and working with your customers, but reworking replenishment schedules so that you’re shipping larger, less frequent loads can be a smart long-term strategy. Moving your shipping to off-peak periods, if possible, also takes extra stress off of a carrier network that is already stretched thin. This not only allows for increased truck availably, but it also helps you avoid seasonal closures that will affect your shipments.

When receiving inbound orders, collaborative distribution is also an option. Collaborative distribution combines vendor orders from different shippers at one common distribution center and channels them into a single-truck delivery. This option is a type of consolidation, but happens much earlier in the supply chain. Finding the balance between identifying which shipments can be consolidated over a more flexible length of time while meeting delivery deadlines and customer expectations is key.

5. Utilize regional carrier options

Most shippers are familiar with the large, recognizable national freight carriers, but regional freight carriers can also be a great option for coverage. Regional carriers specialize in concentrated geographic areas, usually within state-lines or city locales. In addition to adding them as options within your existing freight network, there are important advantages to working with regional carriers. Regional carriers have in-depth knowledge and first-hand experience navigating these areas on a daily basis and can speak to potential challenges like traffic trends or limited access issues. While a national carrier may be unfamiliar with these hang-ups, a regional driver’s knowledge of the area means increased transparency with the shipper regarding these obstacles, so precautions can be taken. 

Oftentimes, regional carriers charge less for the same services that national carriers do. Regional carriers don’t have delivery area surcharges and costs for liftgates and accessorial fees are lower. Because regional carriers travel shorter distances, expedited or guaranteed services are generally less expensive, as well. 

Finally, because these are smaller companies, they tend to offer more personalized solutions that emphasize customer experience. Relationships with these carriers tend to be less transactional, and place importance on problem resolution and service. Adding a regional carrier to the pool is an underutilized and potentially game-changing way to ensure your LTL loads are getting covered.

6. Become a shipper of choice

   Want to know a surefire way to combat freight capacity issues? Become a shipper of choice. This means to do everything possible to leverage your relationships with carriers to make your shipments as desirable as possible. The freight load itself, your location, and your business practices combined should create an easy, efficient, and positive experience for the carrier.

   A good way to start is making sure your shipping location is set up for easy navigation. Signs and directional assistance, communication, and a safe, clear dock location are all things drivers look out for. Flexible delivery times and plentiful parking options help eliminate some extra stress for the driver, as well. Above all else, doing what you can to eliminate potential detention time is critical. Staged shipments that are primed and waiting with a well-trained and ready-to-go loading team help ensure the truck will be loaded within the 2-hour limit. That way, the driver can get back on the road to the next location with minimal delay. Nurturing these carrier relationships by improving the experience for the driver is important, and it matters. When there’s lots of freight waiting to be picked up nationwide, be the one that the carrier wants most.

Final thoughts

Freight capacity is a challenge, and it’s not changing any time soon. The best thing that you can do is create a plan of action that tackles these challenges before you have freight waiting on the dock. Working with a 3PL like PartnerShip can help audit your current shipping procedures and identify areas of improvement that go beyond getting your loads covered. Contact our freight experts to help get your freight where it needs to go.

5 Foolproof Ways to Take on Manufacturing Shipping Challenges

01/11/2022 — Jen Deming

The manufacturing industry is vital to our economy, but producing components and materials is just the first step in the fulfillment process. Manufacturers have to make sure products are shipped efficiently, arrive on time, and don’t experience damage. In addition to rising costs and other issues we’ve seen across all industries, manufacturers face a unique set of logistics obstacles. You may be shipping large, fragile shipments that are expensive and hard to handle. Services and equipment needs can vary day-to-day, so it’s important to find the right shipping solutions that meet your specific needs. Read on to learn five foolproof ways to take on manufacturing shipping challenges.

1. Prioritize the safety of your loads

   Manufacturers ship a wide variety of commodities, from small parts and components, to fully-assembled heavy machinery. For any-sized load, you need to take the safety and security of your shipments into consideration in order to limit damage and other issues. Start with regularly auditing your parcel and freight carriers to ensure their service levels meet your business expectations. Spec out your shipping safety “need to haves,” such as security during transit, carrier reputation, and damage statistics. Keep track of what’s working, as well as any issues you are experiencing with current carriers. If they aren’t making the cut, do some research. Who do your customers and colleagues prefer working with and why? Try out new carrier options and look into alternate service levels that may better offset your shipping challenges. Most importantly, ensure that your preferred carriers are communicated to your shipping department and warehouse team as well as any outside parties such as suppliers who may be arranging your shipping.

   Because security is of the utmost importance, ensure that your packaging is perfected, whether you are shipping small parts via parcel services or large freight orders. You should use quality materials and keep some basics in mind:

   • Don’t reuse packaging to ensure structural integrity
   • Limit extra space to avoid shifting and breakage during transit
   • Use pallet wrap to keep loose components together
   • When shipping assembled machinery, consider using custom crates rather than pallets

2. Double-down on service options that encourage timely delivery

   Manufacturing any type of product typically involves several different parties who tackle specific steps during fabrication, from start to finished product. If anything goes wrong logistically during that process, it can disrupt the entire supply chain and lead to more shipping challenges. It’s crucial that your business is utilizing shipping providers and services that prioritize timely, expedient delivery. 

   Both FedEx and UPS offer different service levels depending on the urgency of your parcel shipment. If you’re in a crunch, FedEx can help make a speedy delivery with options like FedEx Priority Overnight® or FedEx 2Day A.M®. UPS also offers expedited services, such as UPS Express Critical® and UPS Next Day Air®. 

   If you have a true freight emergency, take a look at estimated transit times between carriers and their services. It’s probably not the time to use low-cost or asset-light carriers, as they typically have longer transit times. Many LTL freight carriers offer time critical, expedited, and guaranteed options. Just-in-time delivery options can also ensure your shipments are delivered as soon as possible. Because these services often use dedicated trucks or air/ground solutions to maximize efficiency, they can be pricey. Be mindful of your budget, and stay on top of any emergencies when you can. If expedited services are necessary, make sure you quote with several carriers and explore all options in order to keep costs low.

3. Confirm your freight class before you ship

   Manufacturing businesses ship diverse products or commodities to any number of delivery locations. Whether your business is in the field of precision medical equipment, mold builders, automotive engineering, or any other specialty field, a major manufacturing shipping challenge is being an expert on your products’ specific freight class and NMFC codes.

   The challenge with not knowing these codes can affect everything from your total freight cost to the result of any claims filed. A common mistake many shippers make is using an outdated or blanket NMFC or class code. For example, the ‘machinery’ group NMFC code is 11400. There are over fifty major categories that specify exactly what type of machinery, and they range anywhere from class 55 to 500. That’s hundreds of dollars difference in a final bill. The class for your specific shipment is determined not only by the product itself, but also density, dimensions and weight, packaging type, whether it’s assembled or in parts, and other factors. On top of that, these designations and codes are updated regularly. If you haven’t shipped this product very recently, you need to check it again, especially if any packaging specs have changed.

   In the event that you enter the incorrect class code on your BOL, your freight will likely be flagged by the carrier. This will lead to an inspection, and some additional fees that are going to both inflate your bill and delay your delivery. Because freight class can be complicated, especially for manufacturers, it’s important to have more than a basic understanding of how LTL freight rates are determined. If you have any trouble finding the most accurate class code for your shipment, and you probably will, don’t hesitate to call the carrier or work with a freight broker who can help you.

4. Make sure the value of your load is covered 

   Damage is a huge concern, especially based on the types of products being shipped. Freight shipping involves tons of handling and frequent stops at terminals. As a result, it’s probably not a matter of if, but when, you’ll get hit with damages. We don’t want to jinx your shipment, but let’s explore the event that your load encounters some damages or loss while on the road. 

   Freight damage is frustrating from the start because it’s expensive, can hold up the fulfillment of an order, and potentially complicate relationships with your customers. Because many manufacturers’ shipments are extra fragile, hard to maneuver, and worth a lot of money, the problem can be compounded. It’s the shipper’s responsibility to prove the carrier is at fault if damage occurs, and frankly, a freight carrier will do everything they can to avoid responsibility. Even if you do win a claim and receive reimbursement, there are limits to carrier liability coverage and payouts. They may not meet the entire value of your load.

   To avoid extra headaches, make sure that you have your own freight insurance that will fully cover the value of your load. It also does not require that you prove the carrier is at fault for damage or loss, just that the damage occurred. While there is an extra charge for the insurance, it’s usually based on the declared value of your freight, and it is extremely worthwhile should damage occur.

5. Use a freight provider that offers custom shipping solutions

   There’s not always enough time in the day or people in your shipping department to stay on top of the many manufacturing shipping challenges. Let’s face it, a one-size-fits-all approach is not going to work for an industry that has to constantly reinvent itself and adapt to consumer needs, tech advancements, and other changes. A third-party freight provider can help identify the unique needs of your business, without cutting any corners. 

   Cutting costs is always at the top of the priorities list, and taking a fresh look at your shipping procedures can be a fruitful place to start. A 3PL can help leverage carrier relationships and buying power to acquire better shipping discounts for your business. PartnerShip is connected to many manufacturing and industrial trade associations, like NTMA and PMPA. As a benefit provider to members, PartnerShip helps manufacturing businesses save on shipping costs with competitive rates with carriers who prioritize safety and better shipment handling. 

   Working with a freight provider can take on several of your shipping challenges at once.

   • Conducting carrier audits for better pricing and service. 
   • Managing claims and acting as your advocate, by touching base with carriers and making sure proper documentation is in order.
   • Determining if and when you may need to use expedited freight services, and helping to quote and schedule your day-to-day shipments.
   • Finding special equipment options that will balance cost and safety if you have an extra special load.

There are a lot of shipping obstacles to keep track of, and they can be a burden to navigate. Depending on your business size, your budget, and the time you have available, it’s not always possible to become an expert on your own. PartnerShip has the experience and proficiency to help take on your greatest shipping challenges, so you can get back to business. Download our all-encompassing guide to freight claims to learn more about how you can effectively resolve a top shipping obstacle for manufacturers.  

Freight Carrier Closures for the 2021 Holiday Season

11/03/2021 — Jen Deming

2021 has been another challenging year. The freight market continues to be oversaturated with available loads while simultaneously suffering from a capacity crisis. Transit times are delayed, so to ensure timely delivery (you can't count on eight tiny reindeer), you must plan ahead and create a flexible shipping schedule. You'll also need to be mindful of carrier closure dates. We've compiled a list to keep on hand when you're executing your holiday shipping strategy.

Freight carrier closures

• Saia LTL Freight - will be closed November 25-26, December 23-24, and December 31.
• YRC Freight – will be closed November 25-26, December 24, and December 31.
• XPO Logistics – will be closed November 25-26, December 23-24, and December 31.
• ArcBest – will be closed November 25-26, and December 24.
• R+L Carriers – will be closed November 25-26, December 24, and December 31.
• Estes – will be closed November 25-26, and December 24.
• Dayton Freight – will be closed November 25-26, December 23-24, and December 31.
• PittOhio – will be closed November 25-26, December 23-24, and December 31.
• AAA Cooper – will be closed November 25-26, December 23-24, and December 31.
• TForce Freight - will be closed November 25-26, December 23-24, and December 31.

Missed LTL Pick-Ups: Key Ways to Get Your Freight on the Road

09/15/2021 — Jen Deming

Question: what’s worse than your LTL shipment running late for delivery? Answer: How about when your shipment isn’t picked up to begin with? Missed LTL pick-ups are a unique shipping challenge because the trouble occurs before the shipment even hits the road. Regardless whether you’re the shipper or the receiver, freight that’s left on the dock can mean delivery delays, playing phone-tag with the carrier, and a few other headaches. 

Missed pick-ups are very common in LTL freight shipping, even more so as demand increases and capacity shrinks. They usually occur when errors are made scheduling a shipment, or if a pick-up location is unprepared or inflexible regarding the carrier’s arrival. Sometimes, it’s due to a carrier running late because other shippers ran overtime. The good news is that many missed pick-ups are avoidable and there are steps you can take to ensure your freight gets loaded. We’ve broken down key ways to get your freight moving so missed freight pick-ups aren’t as common.

Understand your carrier’s pick-up schedule

The first step to avoiding missed LTL pick-ups is understanding how a carrier operates. Carriers typically complete deliveries in the morning, and only after those are completed are new loads picked up throughout the afternoon. Carriers create a plan of action early when scheduling pick-ups and deliveries. Missed pick-ups commonly occur when a shipper tries to squeeze it in too late in the day as an attempt to get a jump on transit. In most cases, it’s extremely difficult to get an LTL shipment picked up the same day. If your warehouse has early close times, this makes pick-ups even more difficult, and you’ll likely see a “freight not ready” designation when tracking your freight status.

To ensure your shipment gets moving, be realistic in your timelines and give the carrier 24 hours’ notice. Respect how a freight carrier must operate to complete their schedule. The more you accommodate the carrier, the more likely they are to be flexible with you, as well. 

Request special services at the time of scheduling

Special services that are necessary to complete a pick-up are often missed when scheduling with the carrier. For example, if you don’t have a dock or proper loading equipment, you’ll need a liftgate. They are often available, but they are not standard on every freight truck. The carrier must be notified when scheduling so the proper truck is dispatched. The same goes for businesses with tricky locations categorized as "limited access". Should you need a pup or box truck, this must be mentioned to the carrier, because smaller, more maneuverable trucks are harder to find. 

If you’re arranging the shipment, but aren’t the pick-up location, make sure you find out from your shipper whether or not they will need these special services. Mention and confirm these requests when scheduling with the carrier. If this is missed, another pick-up is not likely to be attempted the same day. Instead your carrier will return the next business day.

Get a confirmation number and ETA 

When you complete a scheduled pick-up successfully, either by phone or online, you will always be given a confirmation number. This number is a simple way to ensure everything was scheduled correctly and you’re “on the board”, a carrier term for scheduled and set to dispatch. The confirmation number contains a code that is unique to certain carriers. At the time of scheduling, you may receive an ETA from the driver. The ETA can help the shipper prepare for arrival, so a pick-up runs smoothly.

When scheduling your pick-up, be sure to note the confirmation code and double-check that it’s accurately representing your chosen carrier. Share this number with whomever will be a part of the pick-up process, so that if there are any delays, you can confirm that it was scheduled correctly.

Create flexibility in your warehouse operating hours

As a general rule of thumb, the more open you are, the better for the carrier. And we mean that literally. Truck drivers are constantly combating delays during transit, whether due to traffic, weather, or even being held up at another location. Time is money, especially in trucking. A simple delay can interrupt a day’s worth of pick-ups, and trouble can snowball quickly. 

By extending hours through weekends, or adding as-needed late or early shifts to your warehouse, the carrier will have an easier time completing your pick-up. Keep in mind that the driver wants to check off all of their scheduled stops, so they don’t carry over into the next day. By expanding your dock hours when needed, they will complete their workload and you can rest easy knowing your freight’s moving. 

Prepare paperwork and prep the load before pick-up 

As we’ve mentioned, to keep on track, carriers must spend the least amount of time possible at each location. Common reasons a driver may be delayed are because the BOL and paperwork aren’t prepared, or the load isn’t packed and prepped in time. As the capacity crunch tightens, carriers are even less flexible than they have been in the past. If your location isn’t prepared, you can bet the driver will leave if you’re running too deep into detention time. 

Make sure that if you’re the shipper, you have all paperwork ready. If you are shipping special loads such as hazmat or cross-border freight, those required documents must be in order, as well. Also important, be sure that your freight is properly packaged and staged for easy loading. If you have especially fragile loads, and your packaging isn’t up to par, the driver may choose to leave the shipment due to the added risk.

Check specs to ensure available space on truck

An important point to note is that pallet count, weights, and dimensions aren’t just for calculating your shipping costs. In LTL shipping, you share the truck space with other customers’ loads. The specifications you provide determine rates, but also help the driver plan for what will fit on the truck. Proper measurements reveal how much space is left in the trailer for other shipments. Incorrect specs can throw off a driver’s schedule, preventing other customers from loading after you.

If a carrier decides your shipment’s specs are just too different from what was planned, you guessed it, they’ll leave it on the dock. Keep this in mind if you consider estimating freight dimensions or sneaking on any extra pallets that you have ready. Make sure your measurements and weight match what’s on your BOL. Surprises are great, but not for your arriving truck driver.

Concluding points

It’s important to remember that missed pick-ups are common and sometimes unavoidable. The silver lining, however, is that some are within your control. If you want smooth sailing for your LTL freight, review these best practices to start your shipment’s journey off right. 

As more warehouse teams have increasing responsibilities, tracking and managing pick-ups can take up tons of time. 3PLs like PartnerShip can help proactively check on your loads and find out why there may be any holdups – freeing up your time and to-do list.

The Current State of Freight: What You Can Expect

08/31/2021 — Leah Palnik

To say the freight market is strained right now might be an understatement. If you’ve experienced significantly higher rates and less reliability from your carriers, you’re not alone. As someone who is shipping freight, it’s critical to keep your finger on the pulse of what’s happening in the market in order to navigate the challenges that are coming with it. Let’s break down the factors that have led us here and what we can expect moving forward.

Key factors that have led to challenges in the transportation industry
Like so many other industries, freight transportation has been rocked by the COVID-19 pandemic and all of the cultural shifts that have come along with it. The pandemic not only created new challenges, but also exasperated existing pain points in the market – leading to the perfect storm. It all boils down to a case of supply vs. demand.

• Consumer buying is strong and is driving up demand. While the world was locked down, we weren’t spending money on vacations or going out to eat. In many cases those spending dollars went towards buying goods instead. Retailers are doing what they can to keep up with demand and as a result, have an increased need for trucks to deliver their much needed inventory.
• There is a truck driver shortage. The driver shortage is old news, but it is still very relevant now. Sometimes there just simply aren’t enough drivers available to take on new loads. For years, there have been more drivers retiring and leaving the profession than there have been new drivers entering the market. Unfortunately, the open road hasn’t been as attractive to this generation of the workforce as it once was.
• Building new tractors are constrained by parts availability. Not only is it hard to move freight with less available drivers, but now we are also seeing a limit on new trucks on the road. Supply chains for many goods have been seriously disrupted thanks to the pandemic, and parts that are needed to build new tractors are no exception.

How LTL carriers are responding
With such volatile market conditions, LTL carriers are forced to respond. As no surprise, a major course of action they’ve taken is to increase rates. Simple economics tells us that an increased demand means they can charge more for their services.

Not only are they increasing rates, but they’re also looking to shed less desirable freight from their networks. Loads deemed less profitable, or more trouble than they’re worth, are harder to get covered because carriers want to prioritize loads that allow them to work efficiently and profitably.

LTL freight observations from the front lines
Many of our customers are exhausted dealing with carrier issues. In a survey we conducted earlier this year, 78% of respondents cited rising shipping costs as a challenge they were currently facing. Along with that, 47% noted they were experiencing longer transit times and 36% were dealing with poor carrier performance.

Our team has also noticed several concerning trends pop up with freight carriers. As if raising base rates wasn’t enough, we’ve seen them put in extra effort to collect on everything they can. Accessorial fees that you may not have seen on your bill in the past are now showing up for services you’ve always received. The carriers just aren’t as lax as they may have been in the past for charging for these extra services.

Because freight networks are so strained, we’re also seeing an uptick in missing shipments. If this has happened to you, you know how stressful it can be. The carriers are also doing everything in their power to deny claims for both missing and damaged shipments. They’re wanting to see them filed sooner than ever before and are requiring a great deal of evidence.

Estimated transit times for LTL freight has never been guaranteed, but now more than ever, we’re seeing shipments miss that predicted window. Unfortunately, longer transit times and missed pick-ups are becoming extremely prevalent, again due to how ill equipped carriers are to meet the current freight demand.

What can you do?
You may want to live by the old adage about how you can’t change others, only yourself. It’s not within your power to control carrier performance or consumer demand, but you can educate yourself and act accordingly.

• Use a quality broker, like PartnerShip. While brokers have no control over what a carrier ultimately does with a shipment, a quality freight broker will provide the communication and creative solutions you need when caught up in an issue.
• Follow the tried-and-true best practices for overcoming capacity challenges. Expand your current carrier network, build in extra time at every step of the shipping process, consolidate your shipments, and consider alternative services. While it’s not always possible to implement these strategies, following them any time the market is experiencing tight capacity can be very advantageous to your operations.
• Become a shipper of choice. This means making your freight desirable to carriers. You probably aren’t able to change what you’re shipping, but there are some factors you can control. Being flexible with pick-up and delivery times, ensuring ease of access for the truck, and avoiding long detention times are all things carriers ultimately appreciate.

Moving forward
Back to school season is upon us and the holidays are right around the corner. In short, demand is not expected to drop anytime soon. Will the supply side be able to catch up? Not likely. Recruiting and retaining the needed labor force will continue to be one of the biggest challenges in the industry. And as we enter hurricane season and another COVID-19 surge, we could see even more network disruptions.

At this point, it’s important to manage expectations. You’ll want to budget for higher freight costs and be mindful of potential delays, so you’re not caught off guard. For everything in-between, our team has the expertise to help you navigate these challenges. Contact PartnerShip today and lean on us when you need it most.

4 Key Factors That Affect Your Freight Class

08/24/2021 — Jen Deming

Freight classification is a type of product categorization unique to freight shipping. It relies on four factors that help determine cost: density, stowability, liability, and handling. Once you have a general understanding of these variables, you can better calculate how your class (and cost) will be determined. 

Freight Quote vs. Invoice: Why Don’t They Match?

08/13/2021 — Jen Deming

One of the most common questions we get is from customers wondering why the heck their final freight invoice doesn’t match the rate they were originally quoted. It’s a valid concern because once you have that bill, it’s next to impossible to get more money from your customer and you’re going to be eating that cost. Your knee-jerk reaction may be to blame the carrier, but the real reason they are different may sting a bit – it’s usually a shipper error. Before you start pointing fingers, review these common reasons your bill doesn’t match that original quote.

Reason 1: Your product is classed incorrectly 

One of the most common reasons a quote differs from a final bill is because your product is classed incorrectly.  With classification being a huge factor affecting your freight quote, even a small error can impact your price. If you guess or miscalculate, your class may be way off. 

The issue may be that sometimes your product is difficult to fit in a particular NMFC category. Take glass jars for example. This type of product falls under NMFC code 87700. It’s not as simple as that, however. Because glass jars are typically fragile, they are broken down by volume, and depending on that calculation, the class can be anywhere from class 65 to 400. In an average freight shipment, that’s a difference of hundreds of dollars. Make sure you are utilizing ClassIT, and consulting freight experts if you have any questions on class, or how to properly calculate density.

Reason 2: A liftgate service inflated your bill

When checking your freight quote vs. invoice, unexpected extra services are the second most common reason for a mismatch. One example we see time after time is for liftgate service. If you didn’t specify you would need a liftgate when you got your quote, but then your carrier provides the service at pick-up, it will cost you. Additionally, if your customer doesn’t communicate they need one for delivery, that can be added on without your approval or knowledge, surprising you once you get the bill. 

Communication between both parties and ensuring you have the proper equipment can avoid this completely. Make sure you both understand that the added cost of an accessorial may raise your rate, but will help your shipment get where it needs to. Understanding that these types of special trucks equipped with liftgates are not as common, both parties will know they need to be requested on the front-side.

Reason 3: Too much time has passed

First and foremost, it’s important to know that a freight quote is an estimate to begin with.

So many factors can change - for example, fuel costs fluctuate frequently. Additionally, depending on when you are scheduling your shipment, peak periods can cause capacity issues, and this generally results in higher charges.

As a general rule, we like to inform our customers that quotes for standard LTL service are valid for about a week. That window is even tighter when you’re using time-critical services. If you’re wanting an estimate so you know what to bill a customer, build in some room for your final cost, or requote as close to the actual shipment pick-up date as possible.

Reason 4: Your delivery location has changed 

While not quite as common, sometimes a change in delivery address can affect the final cost of your freight. Changes may occur after a load is quoted or may have to be made while the shipment is already in transit. Reasons for this might include a location being closed, or a consignee that isn’t ready to receive the shipment.

LTL freight shipments can be rerouted, but that adjustment will definitely incur costs: distance and fuel will increase if the location is further out. On top of that, special service fees such as a redelivery charge or even location-specific fees like limited access could also be applied. Do your best to requote if any details of your delivery location change. If the change is made at the request of your customer, be sure to communicate that fees will apply. If you want to absorb those charges as a courtesy, be sure to build some room in your customer cost to begin with. Otherwise, make it clear who is responsible for those fees.

Reason 5: The wrong carrier picked up your shipment  

You’d be surprised, but the wrong freight carrier picking up an LTL load happens much more often than you’d think. We’ve seen customers quote a general rate with one carrier and then hand it off to whatever carrier arrives that day just to get it on the road and off the dock.  Your shipping department is likely very busy, but this sort of simple mistake can cost you so much time and money in the long run.

Not every LTL carrier has the same base pricing, and even accessorial costs fluctuate between carriers.

If you quote with one carrier, and hand it off to another, you could be paying much more if that carrier charges more for their services. Even worse, if you have negotiated pricing with one carrier, the incorrect one won’t know to bill using your discounts. Worst case scenario, you may be billed at full-cost. Make sure your warehouse team is aware of what carriers are to move which loads. Creating color coded carrier labels and marking your shipments can help ensure a quick once-over to avoid this drama completely.

Reason 6: You have a paperwork error that affects billing 

When comparing your freight quote to your invoice, also take a look at your paperwork and shipping documents. Billing errors and missing information can create an expensive and exhausting headache.

If you are arranging a shipment, and have special pricing or are using a third-party, make sure an accurate BOL states the correct carrier and “bill-to” party. If you are receiving the load, but responsible for the shipping arrangements, don’t leave it to the shipper to create the BOL. In doing so, you run the risk of an incorrect billing party or other inaccuracies that mean your discounts won’t be applied. Even after the fact, a letter of authorization (LOA) can sometimes fix this by informing a carrier of the correct billing party, but it’s not guaranteed and it definitely delays the process.

Final thoughts 

Don’t freak out if you’re seeing some discrepancies between your freight quote vs. your invoice. While they can be unexpected and troublesome, educating yourself and your customer about what can change your rate can help you make better decisions when planning your LTL load. Strong communication and a plan of action can help mitigate expensive invoice issues. If you have concerns about your freight quote vs. your invoice, PartnerShip can help dodge the guessing, help choose the correct services based on your shipping needs, and side-step costly errors.

5 Times The Lowest Freight Quote Won't Work For You

07/08/2021 — Jen Deming

The Top 4 Reasons Your Freight Is Late

06/22/2021 — Jen Deming

Despite the very best of intentions, sometimes your freight delivery may be running a little behind. Though not every contributing factor is within your control, there are some tips you can take to lessen the impact of delay in these common scenarios.

How a 3PL Can Help You Dodge Food Distribution Challenges

05/26/2021 — Jen Deming

Every industry has its own unique shipping challenges, and these issues aren’t always avoidable. We work with many food and beverage manufacturers and retailers, and constantly see a pattern of reoccurring obstacles within the industry. Working with food distribution centers can help gain brand exposure and increase reach of your product, but there are very specific transportation issues associated with these locations. Familiarizing yourself with what you can expect of distribution centers and how a 3PL like PartnerShip can help ease the process can help to lessen headaches and ensure your transportation goes smoothly.

If you’ve been in business for a while, names like UNFI, KEHE, Sysco, are probably all familiar to you as common food commodity distributors. Working with big name companies like these can help manage your supply chain efficiently, fulfill customer orders, and expand your product to a multitude of retail locations quickly. No matter the type of distribution center, all run a very tight ship that doesn’t allow much room for error. What you need to know is that while these places are convenient for exposure and expansion, they pose serious operational complications if you aren’t aware of challenges beforehand. Let’s take a look at how a 3PL can help with the major challenges in working with food distribution centers.

3PLs help navigate restricted hours of delivery and pick-up

Because food distribution centers are working with an innumerable amount of deliveries from various businesses, managing incoming shipments from manufacturers is very complex and requires a lot of communication. Most food distributors require a very small window for deliveries, including early morning or late evening receiving hours. This helps to manage congestion and traffic at receiving docks and expedites the process so trucks can unload and be on their way. If you’ve ever shipped to a tradeshow and experienced strict timelines for arrival, it works much in the same way with distribution centers. If your truck arrives at a distribution center outside the window of delivery, it is likely to be refused and will acquire detention or redelivery/late fees. 

Because there is so much involved in communicating with the distribution center, knowing appropriate delivery hours, and tracking your shipment, working with a 3PL can help alleviate some of that responsibility. Freight experts at a quality 3PL know what to look out for, and can help verify hours and help coordinate with your carrier.

Do I Need a Liftgate for My Freight?

05/13/2021 — Jen Deming

Liftgate services are a leading request made by freight shippers. Depending on your shipping location and the loading equipment you have, a liftgate can literally make or break your freight loads. But, it's important to know that this top accessorial comes at a cost. Learning what this common service is and when it's going to be used can help you plan for additional costs and keep your budget in line.

10 Essential Freight FAQs for Smart Shipping

04/07/2021 — Jen Deming

No matter what you're moving, there are a few freight shipping fundamentals that you need to know in order to transport your load successfully. While the process seems straightforward, there are some challenges that can be anticipated by answering a few basic questions beforehand. We've compiled the essential questions that you need to be able to answer before you start shipping freight successfully.

What is the difference between freight and small package shipping?

While freight and small package shipping have some similarities, there are some major distinctions to keep in mind. Shipment size is the first recognizable difference between the two, with small package shipments being smaller, typically less than 150 lbs. Freight shipments consist of larger loads, often palletized, that range from one or two pieces to a dedicated truck. Differences in transit time, pricing structure, and driver service level are other major variables between the two transportation options. Knowing the details and requirements of your load can help determine which service makes the most sense for you.

What kind of packaging is best for my freight shipments?

Proper packaging is key in protecting the security of your shipments. Using the correct materials for the commodity you are moving can help deter damages and loss. When packing items into multiple boxes, avoid any excess space to limit shifting. Packaging materials like bubble wrap, foam cushioning, and packing peanuts can all help cushion your commodities. Freight shipments do best when boxes are palletized or packed securely into customized wooden crates. If you are shipping multiple items on a pallet, it’s important to shrink wrap them together in a uniform, structured stack to avoid damage or separation of items. Clear and correct labeling is important to get your shipments where they need to go accurately and in an efficient time frame.

When does it make sense to use LTL vs truckload?

Choosing to use either an LTL (less-than-truckload) freight or truckload service is often situational and can depend on the specific requirements of a shipment. LTL shipments are moved by carriers who group your loads together with other customers for delivery. Your shipment will be sharing space with other freight and will be handled at multiple terminals. Truckload shipments typically use a dedicated truck for your move, so you are paying for the entire space for the full length of the transit. LTL freight is a more cost-efficient option, and great for regular freight loads of a few pallets or more, with no hard deadlines. Truckload shipping gives you greater security and a faster transit, making it more ideal for large, high-value or fragile loads.

Do I need a guaranteed delivery date?

Getting your freight load delivery date guaranteed can be a tough endeavor, so arrival dates given at the time of booking your load are always estimated. Factors like weather, warehouse delays, traffic, and other variables make it difficult for a carrier to promise delivery on a certain date with standard freight services. Time-critical or expedited services are a viable option for shipments that must arrive quickly by a certain time of day, day of the week, or other specific delivery window. It’s important to note, however, that even when electing to use these premium services, situations may arise that can cause a delay where a carrier will not be liable.

What is an accessorial fee?

Freight carriers use additional charges to compensate for any extra time and effort it takes to move a shipment, called accessorial fees. Any challenges with loading and moving your freight such as an oversized shipment, limited access at the point of delivery, or specialized equipment needs can drive up your freight bill. It’s important to note that every carrier charges different amounts for these fees, so knowing what services your shipment requires before pickup will help avoid any surprises.

What do I do if my freight is damaged?

As frustrating as the experience can be, freight damage or loss is almost inevitable if you ship regularly. The cost of repairs and replacements can be compensated by the carrier in these circumstances, but there are very specific steps smart shippers must take to ensure approval and payouts. Damage prevention is always the smartest tactic, so proper packaging is a great place to start. Making sure your paperwork is in order, checking for hidden damages, and filing your claim in a timely manner are all important steps to ensure your claim is resolved in your favor. 

What is a freight class?

Many factors go into determining a rate for a freight shipment, and freight class is one of the most important. Every type of commodity that moves through the freight network is assigned a universal classification code by the NMFTA. These numbers are determined by four main factors: density, stowability, handling, and liability. Generally, the more difficult or challenging a commodity is to move, the higher the freight class. These qualities, combined with the length of haul, fuel costs, and extra services, determine your final freight rate. Classification can be confusing to get right, but freight experts can help decide which works is most accurate for your load.

What is density-based freight? 

As more freight enters the network, and capacity continues to be limited, carriers struggle to keep up with available loads. Ideal freight shipments are solid, heavy, and take up minimal space within the truck, allowing more room for additional loads. Lightweight, awkwardly-shaped loads that don’t allow for an efficient use of space are subject to density-based rates. The shipment density, combined with freight class, will give you your total freight rate, which tends to be higher than low-density, easy-to-move shipments. 

5 Frustrating Reasons Your Freight Claim Was Denied

02/19/2021 — Jen Deming

While we’d like to think that freight loss and damage can be avoided, realistically it’s something every shipper will face. That means that at some point you will likely need to file the dreaded freight claim. Unfortunately, when it comes to the final say in payouts, carriers are in the driver’s seat. The good news is, most denied claims or insufficient payouts are caused by five common oversights. If you can avoid these issues, you are more likely to win your claim and recoup your losses.

1. It falls into one of the exclusions outline by the Carmack Amendment

   The Carmack Amendment was passed in 1935 in order to protect carriers from exclusive responsibility for any damage or loss occurring during transit. It sets up five scenarios that legally exclude the carrier from liability. If damage or loss occurs due to one of these instances, it’s unlikely you’ll be able to collect for the damages.

   Act of God – Unavoidable events such as natural disasters, adverse weather conditions, medical emergencies, etc. that may befall the driver during transit fall into this category. These events have to be determined as unforeseeable and inevitable in order for the carrier to remain free from responsibility.

   Public Enemy – If the damage-causing incident occurred during a defensive call to action by the government or “military force”, the carrier is not responsible for damages. While rare during peacetime, this scenario has also been applied to acts of domestic terrorism, but does not refer to hijackers, cargo theft, etc.

   Default of Shipper – This scenario is the most common exclusion and places full responsibility for damages squarely on the shipper. If damage is caused by negligence of the shipper, due to poor packaging, improper labeling, rough handling during loading, and other factors, the carrier is exempt from liability.

   Public Authority – An incident that results in damage or delay due to government intervention like road closures, quarantines, trade embargoes, etc. are unavoidable and exempt carriers from responsibility.

   Inherent Vice – Some high-risk commodities deteriorate naturally over time, such as live plants, food, medical supplies, etc. As long as that deterioration is not being sped up by the carrier through negligence, they are safe from liability.

2. You are missing key documentation

   When you are submitting a claim, it is important that you have every piece of paperwork filled out correctly and in proper order for the carrier to review. The more documentation you can provide about specifics relating to your load, the better chance you have at winning a claim. It’s important for you to prove that the shipment was in good condition and securely packaged at the time of pick-up. Taking pictures of the product before, during, and after packaging is completed is a smart move.

   You should also make sure that the bill-of-lading (BOL) is filled out correctly with precise weight measurements, commodity descriptions, classifications, and piece counts. The BOL serves as a legal contract between the carrier and shipper – errors on this document will have far-reaching consequences. If your weight is off or the commodity/classification is incorrect, liability payouts may be less than you expect.

   An invoice determining the actual value of your product is key in determining a payout, as well as packing slips that help back up your piece counts. Other supporting documents like the paid freight bill, inspection reports, weight certificates, replacement and repair invoices, etc., are all great things to keep on hand in the event of a claim.

   In addition to obtaining as many pieces of documentation as possible to support your claim, it’s key to present everything to the carrier in a timely manner. You have up to nine months from the delivery date to submit a damage claim. For lost shipments, you have up to 9 months to file from the date it was estimated to arrive. Concealed damage claims are much more urgent – a claim must be filed within five days. So after receiving your delivery, be sure to unpack your shipments and check for hidden damage as soon as possible.

3. You didn't attempt to mitigate the damages

   Even if the carrier takes responsibility for the damages caused to your freight, they are going to fight to pay the least amount possible. It is important to show that you have attempted to mitigate and lessen the effect of these damages as much as possible. Carriers are likely to want to know whether you attempted to salvage the shipment. Were you able to have the broken or missing items repaired or sold at a discount, if possible? It’s important that the proper commodity, nature of the damage, replacement costs, and potential loss of business are accurately represented to determine the full extent of loss.

   The carrier has the right to inspect the damaged shipment as part of the freight claims process. So, it is very important not to dispose of damaged freight, unless storing it poses a threat to safety or health, such as with hazardous materials or spoiled food items. If this is the case, the carrier must be notified as soon as possible so they can act on inspecting the freight if need be. Preventing them from the opportunity to do so can result in an immediate denied claim.

4. You haven't paid your freight bill

   The last thing you might want to do is to pay a carrier for a shipment that they damaged during transit. However, it is important to be current on your invoices if you are submitting a freight claim. If you owe the carrier in freight charges, either for past due invoices or for the damaged load, you’re likely to get denied for a payout. Even if you do get approved, the reimbursement process may be drawn out or even amended to a much lower amount due to the total charges you owe the shipper.

   The most important thing to note is that accidents and damages happen, despite the best of intentions. Paying your freight bill on time, even if a damage claim will be submitted, is a sign of good faith and can help maintain a working business relationship with a carrier who otherwise serves your business well.

5. You've signed for a clear proof of delivery

   If you take one point away from this list of tips, let this be the one: remember to inspect your shipment before signing the proof of delivery (POD). This document acknowledges the arrival of the load to the point of delivery. By simply signing this document and allowing the driver to continue on his way, you are stating that it has delivered free and clear without any loss or damages.

   Smart shippers note: this is your opportunity to review and inspect your shipments carefully and note any discrepancies on the POD. Open boxes and check for concealed damages or loss. This is especially important if you have multiple pallets, crates, or shrink-wrapped items. Make sure what you have matches the BOL. If your BOL shows two shrink-wrapped pallets of stacked boxes, but the total piece count is off, make sure you note those missing items. Otherwise, a carrier can claim they delivered “two pallets” as stated on the BOL.

   If you are the shipper, make sure your delivery location knows the importance of these procedures. It is on them to take pictures, note discrepancies, and challenge the carrier accordingly at the point of delivery.

   If you’re not prepared, it’s much more likely that your freight claim will get denied. Use the checklist below to make sure you’re in a position to get the payout you deserve.

The bottom line

Freight damage is frustrating, time-intensive, and expensive. While it’s reassuring that you can submit a claim with the carrier in order to recoup your losses, it’s important that you are thorough in the information you provide. The more you know about freight claims, the better prepared you are when going to bat against the carriers. Check out our free comprehensive guide to freight claims so you can save yourself some time and spare yourself the headache.

Why It's Never a Good Idea to Fudge Your Freight Dimensions

01/12/2021 — Jen Deming

While constancy isn’t something you can always expect in the freight industry, there are a few steady trends we’ve seen in recent years: less truck availability, an oversaturated network, and rate increases. Both sides are using tactics to offset these variables. Carriers increase fees, and in response, shippers explore means to cut costs. A trend we’ve seen among novice and experienced shippers alike is either estimating or downright falsifying the freight dimensions and weight of their LTL shipments. But, we’re here to tell you that going either route is a risky maneuver that can have major fallout.

Incorrect dimensions can delay your shipment

Carriers have an entire arsenal of tools at their disposal that check for discrepancies in weight and freight dimensions. Once LTL shipments are picked up and the BOL (bill-of-lading) is tendered to the carrier, that paperwork serves as a legal document — a contract between the shipper and carrier. Because LTL shipments stop at multiple terminals while in transit, there is plenty of opportunity to get “caught” if your weight or freight dimensions stated on this document are incorrect. If a carrier suspects misrepresentation on a BOL, intentional or not, your shipment will be flagged for an audit and an inspection. This process takes some time and your shipment will be detained. Depending on the volume going through that particular terminal, it’s tough to say how long that could be. Your shipment delivery will likely be delayed or missed, which can be a disaster if it was a time-sensitive shipment or if it holds up other operations for you or your customer. It’s just not a good look.

Eco-Friendly Shipping is Possible with a SmartWay Partner

10/16/2020 — Leah Palnik

If you are concerned with the environmental impact throughout your freight shipping supply chain, there are options for eco-friendly shipping.  

The SmartWay Transport Partnership is a collaboration between the U.S. Environmental Protection Agency (EPA) and the freight industry and is designed to improve and streamline shipping operations so they use less fuel and generate less pollution.

Launched in 2004, the SmartWay Partnership is a voluntary public-private program that:

·        provides a system for tracking, documenting and sharing information about fuel use and freight emissions

·        helps companies identify and select more efficient freight carriers and operational strategies to improve supply chain sustainability and lower costs from freight movement

·        reduces freight transportation-related climate change and air pollutant emissions

In our ongoing effort to be an environmentally responsible freight shipping broker, PartnerShip is pleased to announce that it has once again been named a SmartWay Logistics Company Partner, for the fourth consecutive year. That means that we manage logistics in an environmentally responsible way and help reduce the environmental impact from freight transportation.   

The EPA is celebrating its 50th anniversary this year and there has been a lot of progress in the transportation industry. From NOx standards to fuel efficiency programs, these efforts have made a significant difference. Since its launch, the SmartWay program has helped partners avoid emitting 134 million tons of air pollution (NOx, PM, and CO2) and saved 280 million barrels of oil, which is the equivalent of eliminating annual electricity use in over 18 million homes.  

source: https://www.epa.gov/smartway/smartway-timeline

More and more customers are making their shipping decisions based on responsible environmental performance, and being a SmartWay Partner means that we place a high value on sustainability and efficiency, just like they do. PartnerShip is proud to be an eco-friendly freight broker.

If you’ve been looking for an environmentally friendly shipping company, contact PartnerShip. We can provide you with eco-friendly shipping options. Contact us at 800-599-2902 or get a quote now!

4 Major Advantages to Ditching Your Digital Freight Broker

08/24/2020 — Jen Deming

The convenience and accessibility of managing your day-to-day tasks online is appealing for most people, and shippers are no different. The shift to using digital freight brokers has been a trend for years, with perks like fast quotes and less phone tag. It's important to know, however, that if you're using automated digital freight brokers, you may be compromising on key components that give you a competitive edge. Working with an efficient traditional freight broker takes the best of both worlds, and adds in four key benefits that smart shippers need to succeed.

The Life of Your LTL Shipment

08/13/2020 — Jen Deming

Are you familiar with the step-by-step process of an LTL freight shipment? There's much more involved than pick up and go. We broke down each checkpoint with important notes to remember, so you can keep tabs on the secret life of your load.

Don't Fall for These Top 5 LTL Shipping Myths

07/29/2020 — Jen Deming

Whether you are an LTL newbie or seasoned pro, there's some common misconceptions about freight shipping that can impact your load, and most importantly, your costs. Don't take for granted that everything you know about LTL shipping is a fact. Learn more about the top five LTL shipping myths so you can ship smarter and dodge costly freight errors.

The Truth About Limited Access Delivery Fees

06/22/2020 — Jen Deming

No one likes an expensive freight bill. With so many types of unexpected costs and hidden fees, shippers frequently end up with an invoice higher than they budgeted for. Limited access delivery fees are one of the most common billing discrepancies surprising both new and veteran shippers alike. So, why do carriers charge this fee and what can you do about it?

What is a limited access fee?

Simply put, a limited access fee is an extra charge passed on by the carrier for any shipment that, due to location, will take extra effort or time to navigate. This includes places that are difficult to get to, congested areas, or destinations that have strict security requirements. Limited access fees can vary by carrier and often show up as a flat rate or a per-hundredweight charge. Minimally, this charge will cost you at least $100 but could cost you upwards of $300.

What factors determine if a location is considered limited access?

One of the most frustrating things about a limited access delivery charge is that not every carrier defines the same locations as limited access. You may hire different carriers for the exact same load to the exact same delivery location and end up with two very different bills. To anticipate whether a location may incur this fee, a good rule of thumb is to always consider the driver's time and effort. If the area is going to delay the carrier or require extra effort, it's safe to say you'll get the charge. So, what variables influence an area's "limited access" status?

Physical Characteristics 

Not every delivery is going to be at a warehouse with an expansive lot and a spacious loading dock. Some locations are especially are especially difficult to access due to their physical layout. Many urban storefront locations, schools, or businesses are only accessible via narrow streets and alleyways, and this makes maneuverability extra difficult. Loading and staging requires space, and without a dock or even a back lot, this can be especially challenging. This extra effort and delay is going to result in a limited access fee.

Navigational difficulties

Some locations are simply a pain for drivers to get to, so they are going to charge you for that hassle. Businesses located in congested areas like downtown in a city, fairs and carnivals, boardwalks and beaches, campsites, island resorts, or worksites like mining quarries and construction zones are going to incur charges. These types of places are challenging to maneuver a large truck through, so the carrier will have to find a specialized vehicle like a pup truck to make it through. In cities where traffic is unpredictable at best, one delivery can take up a large portion of the day. This delays business and prevents carriers from making additional deliveries. This wasted time and extra effort will cost you.

Disruption to business

Another type of limited access charge is one that has challenges related to business hours or the private nature of the location. These places may be easier to get to, but issues arise due to hours of service restrictions and operating staff. Typically, these are businesses that would be disrupted during regular operating hours, such as schools and universities, places of worship such as churches and temples, doctor's offices, assisted-living and retirement facilities, hotels, piers, farms, and ranches. These places must have a loading team ready, and if it's harder for a driver to get the load off of a truck because the staff are busy during regular business hours, you're going to see that extra charge.

Security locations

Some places are a challenge to get to because of the extra effort and security required to make a delivery. Prisons, government facilities, and military bases all have proper procedures and protocols in place for incoming and outgoing deliveries for the sake of safety. This often means inspection check points, proof of identification, appointment for delivery, and more. Going through all of these hurdles is going to delay the driver, potentially holding up other deliveries that are left waiting on the truck. The inefficiency of extra effort and lost time requires carriers to implement limited access fees to recoup the cost of lost productivity.

How to avoid breaking the bank over limited access delivery fees

We've outlined some of the most common types of limited access delivery points, but it's extremely important to understand these aren't the only ones. The best line of defense to combat limited access delivery fees is to do some groundwork and research before shipping to any type of unfamiliar facility. That way, you can better prepare for those charges and build that into your freight quote if need be. To ensure the best possible outcome for your freight invoice:

• Communicate with your consignee (delivery location) in order to learn from their past experiences. Find out whether they have a dock, a team, shipping/receiving hours, and any limited access fees they may have been targeted with in the past.


• Do your own research to validate that information. Google Maps is a useful tool that many freight professionals use to glean information. It can't tell you everything, but it can shed light on general terrain and many of the logistical challenges drivers will be dealing with.


• Gain insight into what the security processes of every delivery location may look like. It's not just military locations or prisons that require identification or load inspections. The more you know on the front-side of a delivery, the less you will be surprised by delays and charges.


• Call the carrier you plan on using and learn from them directly what locations will incur extra charges. National freight carriers like TForce Freight list their rules tariffs on websites, so be sure to research these for precise calculations of charges and fees.


• When in doubt, work with a knowledgeable freight partner who can answer your questions and do the legwork for you and offset any surprises. A freight broker can help determine alternate carrier options with reliable service and lower limited access fees to better meet your budget.

Top 5 Freight Invoice Mistakes That Are Costing You Big

05/12/2020 — Jen Deming

After a shipment has been picked up and delivered, you may sigh with relief, happy to know your freight made it safe and sound. However, your shipment’s story isn’t quite over. After receiving a freight invoice, whether it’s coming from a third-party or directly from a carrier, you should review all details and charges for accuracy. Typically, you want the details of your shipment to match up with what was used on the BOL (bill-of-lading),  however there are some scenarios where you will see adjustments and extra charges. Because an estimated 5-6% of all carrier invoices are calculated incorrectly, reviewing your invoice against details provided on the BOL is a good place to identify overcharges. To help you recognize these costly errors, we’ve outlined the five most common freight invoice mistakes to look out for.

1. Incorrect carrier name and number
   It may seem obvious, but one of the first things a shipper should check for on their invoice is carrier name and number. When freight is tendered to a carrier, it can be easy to pass a shipment onto the wrong truck. This happens much more often than you’d think, especially if the warehouse has a busy dock and the location is receiving multiple trucks moving in and out for pick-ups throughout the day. 

   While an incorrect carrier picking up your shipment might not impede delivery, it may result in being overcharged. If you have pricing arranged with a particular carrier, and it’s not the one who picked up your load, you will likely see a higher bill than you were expecting.

   To offset this risk, the warehouse staging team needs to be diligent about reviewing the BOL, making sure pallet and carton counts are accurate and the correct load is confirmed.  When labeling the outgoing shipment, it’s important the correct BOL is with the right load and that the shipment is labeled properly.

2. Incorrect contact info

   Another common invoicing mistake is incorrect contact information. This may mean that either the address at pick-up or delivery is listed incorrectly, or the “bill-to” portion of the invoice is inaccurate. 

   Not only will incorrect addresses most likely result in a delay through a missed delivery, but it can also result in various types of extra fees. If your carrier shows up at a delivery location and the shipment is refused due to address inaccuracies, many freight companies will bill you for the mistake. If the actual location requires an appointment for delivery, that’s an additional cost as well. 

   On top of that, if a pick-up or delivery location isn’t classified correctly, you may see a higher freight bill. For example, if the delivery location is assumed to be a commercial location, but later found out to be a residence (for example, a business run from home), the invoice will include fees for residential or even limited access. It’s important to note that not all carriers classify locations the same. What may be considered limited access for one carrier may not be for another.

3. Incorrect discount rates
   As we mentioned earlier in this post, many shippers have special rates negotiated with either a 3PL or directly with a carrier. This can include a percent discount, lowered or waived accessorial charges, or even FAK agreements that have been arranged. 

   When negotiating discounts with a carrier, it’s important to keep any agreements on file, and to audit invoices to make sure those rates are reflected in the charges. Because the discount may not be on the overall cost, go line by line and check fuel surcharges, mileage, and other factors. 

   When working with a 3PL, it’s important for the billing party (whether that’s the shipper or receiver) to make sure the correct “bill-to” is being used on the BOL. If this goes unnoticed and you are invoiced directly from the carrier without the appropriate discounts listed, it may seem like you’re out of luck. However, your 3PL can help out with a letter of authorization (LOA) submission to the carrier for a re-bill. It’s very important to do this before paying the invoice and as quickly as possible before the bill is past-due.

4. Wrong calculations of weight, dimensions, pallet count, and NMFC
   Most shippers have dealt with receiving a freight bill riddled with unwarranted charges thanks to inaccurate item details. It’s the most common reason a freight invoice is disputed, and it’s an understatement to say that adjustments made to things like weight, freight class, dimensions, and more can greatly affect a shipment’s final cost. 

   A good place to start when looking at item details on an invoice is to review the product description and its related freight class or NMFC. With thousands of types of products entering the freight system every day, each type of product is assigned a numeric code to help classify and rate your shipment. A general rule is that the more difficult a product is to move, the higher the freight class will be, and more expensive to boot. It is important for shippers to thoroughly research what freight class is most accurate for their shipment before it is picked up, to avoid reclassing on an invoice. Reclassing can result in a higher base charge and also have fees associated with the adjustment itself.

   It’s also important to make sure the specifications and weight of your shipment are correct, because more and more carriers are moving towards dimensional or density-based pricing. If your product takes up space but doesn’t weigh very much, this low-density shipment will likely cost you. Make sure you are calculating density correctly, so that you don’t see surprises or adjustments on your invoice, including reweigh charges.

5. Accessorial requests and fees
   Accessorial fees are charges for extra services that are requested by the shipper or receiver, but often show up unexpectedly on a freight invoice. They can be planned and requested on the BOL or come up out of need at the time of pick-up or delivery and billed after the fact. They include services such as lift-gate, inside delivery, or driver assist.

   The best way to avoid these types of freight invoice mistakes is to have clear communication between the shipper and receiver. Get information on the type of destination location, whether there is a dock and team available for delivery, and what type of truck will likely be needed to make a delivery. Accessorials are a difficult type of charge to contest, as the carrier holds the cards and will have noted the request for any special services. It’s up to the shipper and receiver to know which services come with a charge, and whether you can avoid needing these special services in the first place.

It’s important to note that mistakes can happen, and as we determined, adjusted invoices are common. If you’ve reviewed the facts, checked your BOL against your invoice and worked through details between the shipper and receiver, but still find inaccuracies, what do you do next? If you believe you’ve been overcharged and have documentation to prove it, you have a case for a claim against a carrier. It may seem like a daunting task, but you’re not alone. Working with the experts at PartnerShip can help offer claims assistance and get you started. Contact us to learn more.

Ask the Experts: Top 6 Freight Shipping Tips

03/05/2020 — Jen Deming

Every day at PartnerShip, we field tons of questions from both new and experienced shippers looking for freight shipping tips related to product classification, density calculation, carrier tariffs, and more. As your shipping partner and expert resource, we've seen it all, but some key takeaways stand out above the rest. We asked two of our most knowledgeable freight veterans, Polly and Trevor, what they thought were the most important, can't-live-without freight shipping tips for businesses today. That way, you can anticipate challenges before they start and prioritize what common obstacles shippers face today.

Shipping Tip #1 - Freight transit time is an estimate

When a shipper wants to schedule a freight move, one of the first things that comes to mind is "when will it deliver?" It's an understandable question that needs to be answered so that the shipper can communicate with the delivery location. When quoting a shipment, the carrier often provides a transit and delivery estimate based on the shipment date. But, there are many things that the truck may encounter while in route that can cause a delay. Our Truckload Brokerage Manger, Polly, helps arrange hundreds of shipments a month and warns shippers that traffic and inclement weather can both affect pick-up dates and transit times. Additionally, standard freight services operate during business days and don't travel over the weekend, so this has to be considered when estimating arrival.

When you are using LTL or partial truckload services, be aware that your shipment will be sharing space with other loads on the truck. If for any reason loading is held up at any locations before yours, you may experience a delay or a missed pick-up as a result. If timely delivery is imperative, there are just-in-time and expedited options to consider. We want shippers to understand that they must be informed on potential delays on either end of the shipment and to build in extra time to ensure delivery success.

Shipping Tip #2 - Anything "above and beyond" costs money

Freight shipping is a complicated business. However, one fact is fairly straightforward: the carrier's responsibility to your freight is to pick it up and get it to where it needs to go. As our Revenue Services Manager, Trevor, can attest to, the more complicated the shipment and the more extra services you need, the higher your bill is going to be. Specialty equipment such as flatbeds or refrigerated vans are going to cost more than a standard dry van, just because they are less common and they do require more work from the driver. Accessorials such as driver assist in loading and unloading, limited access locations, and residential delivery fees cost extra because these require more flexibility, maneuverability, and effort than a typical dock pick-up.

Predictably, guaranteed delivery or expedited services will cost more. Working through weekends or holidays will always be a bit more expensive because it extends the hours of service. With ELD enforcement in full effect, drivers must be more careful about the restrictions on the hours they work. Often because of this, a team of drivers may be required to fulfill the delivery requirements, and that is very likely to cost more.

Finally, it's important to know that last minute requests will likely affect your costs in procuring a truck. Depending on availability, if it's tough-going trying to find the truck you need (especially if it's something more specialized than a dry van), the request is likely to work out in the carrier's favor. Working with carriers directly, Polly often sees drivers charging premiums for available trucks knowing a customer needs coverage immediately.

Shipping Tip #3 - Damage will happen, it's just a matter of time

Damage is a dirty word in the freight business, but it doesn't take very long for most shippers to realize it's almost unavoidable. The very nature of freight shipping is risky. Often, loads are moved to and from terminals and are loaded on multiple trucks. More hands on your freight means more risk of damage, so it's important to offset as much of this risk as possible by properly packaging and setting up claim filing success.

If your business is shipping especially fragile items such as built furniture, machinery, or electronics, start with crating as much of the load as possible. While custom crating may be costly, limiting damage will be worthwhile in the long run. If your shipment consists of multiple crates or pallets, be sure to label your paperwork and the pieces accordingly so they are kept together at each terminal. In the case that you are especially worried about the security of your freight, it may be worthwhile to look into more secure services like partial options or a dedicated truck.

Lastly, shippers must be aware that shipping personal items is rarely accepted by a freight carrier - especially since it's nearly impossible to designate liability. If your shipment experiences damage, you're not likely to get a satisfying payout. If you want to move personal effects, research local white glove delivery or moving services who specialize in these types of moves rather than a standard freight carrier.

Shipping Tip #4 - It's a carrier's market, make them want to work with you

With more and more freight entering a network with limited carrier capacity, available trucks are harder to find. Those who are able to move your shipment are going to have the upper hand and can pick and choose who they want to work with depending on a variety of factors. It's up to shippers to make themselves desirable to the carrier. 

Because the ELD mandate has tightened the hours that drivers are able to work, shippers who are extra considerate of their time are going to be appreciated the most. Detention is frustrating for the driver, and expensive for a shipper. If a business can streamline their loading/unloading process to avoid that risk, a driver will note the efficiency of that location. Remember that the reverse is also true. If a driver is consistently delayed because your team is unprepared, or the driver has to help with loading to keep to a tight timeline, the extra effort will cost you. 

On a related note, if the shipper or receiver is willing to extend warehouse hours to accommodate driver delays or early arrivals, carriers are more likely to take on the load. It's hard to accurately predict an exact transit or arrival time due to factors like weather or traffic. If a driver is less stressed to make a delivery window or is allowed to unload early so they can get back on the road, all the better.

A few additional things that will help increase your chances of becoming a preferred shipper? Working with truckload carriers daily, Polly says that a friendly warehouse team, prepared storage space, and a comfortable waiting area all help. Throw in perks like free Wi-Fi and access to coffee, and you're golden. Feeling appreciated goes a long way.

Shipping Tip #5 - Documentation is everything

In freight shipping, documentation can serve legal purposes, direct carriers to delivery, and exist as product invoices for receivers. Making sure you have accurate information on every piece of shipment documentation is important, from address labels to unit count. The Bill of Lading (BOL) is one of the most important shipping documents because it serves all three purposes listed above and then some. The BOL also helps determine the cost of your shipment based on class and commodity as well as additional services listed. In navigating claims and billing adjustments daily, Trevor stresses that making sure this important piece of paper is accurate is the first step in preventing bumps in any part of the shipment process.

Your freight invoice is also a very important piece of paperwork. Checking your final freight bill or invoice from the carrier is key in auditing your pricing, classification, extra fees, etc. It's a valuable resource to review where you can improve freight operations, check for errors, or minimize extra freight costs.

Proof of delivery receipts and inspection reports are also very valuable carrier-provided documents to review, especially should you need to submit a claim. Photos taken at pick-up and delivery are necessary as well for building your case against a carrier should your shipment become damaged. Every piece of documentation that is required throughout the freight shipping process can make or break a shipper should problems arise. Trevor insists that if you're looking for the most streamlined experience, ensuring every document is filled out correctly with accurate information must be a top priority.

Shipping Tip #6 - Freight quote vs freight rate

The last distinction we would like to make for shippers is understanding the differences between a freight quote and a freight rate. Trevor prepares invoices daily and stresses that a quote is an estimate and is only as good as the details provided.

A final bill is invoiced after the carrier charges the broker, or the shipment has been moved, and it can differ from the original quote due to discrepancies in the provided details. Even minor adjustments in weight or class can greatly affect a final invoice. If the weight was estimated, or a class number isn't researched properly, you may see a huge change in your final bill. 

Additional services like liftgate, driver assist, residential delivery, and more can all show up after the fact because shipment locations weren't researched properly. Additionally, if services were requested by either party after the quote was made, you'll see that adjustment in the final rate as well. Understanding that a freight quote can be flexible based on the many variables that affect a final freight rate can prepare shippers for any discrepancies. 

While there's so much that we want our shippers to know when arranging their freight transportation, these key items are the most important. Staying informed and keeping these freight shipping tips in mind better prepares you for potential challenges while keeping your costs low. If you have questions along the way, you have a knowledgeable resource in PartnerShip. With an expert team including Polly and Trevor available to answer your most complicated freight questions, we can steer you in the right direction. Call 800-599-2902 or contact us today for more information.

Beyond Boxes and Pallets: 10 Other Ways to Move Freight

01/03/2020 — PartnerShip

When most people think of freight, it’s usually an image of the ubiquitous 40” x 48” wood pallet that comes to mind. But there are many other ways to move freight, including these lesser known, but still important, methods.

Pallets. They are so important to freight shipping that even though we’ve covered pallets in depth before, we can’t not mention them here.

In addition to wood, pallets can be made of plastic or metal. Plastic pallets are popular for export shipments because they don’t have to be heat treated to be used for international shipping, like wood pallets do. Aluminum and stainless steel pallets are strong and lightweight, and since they can be cleaned and sanitized, they can be used in food processing and pharmaceutical plants, where cleanliness is essential.

Gaylords. Named after the company that first introduced them, Gaylords are pallet-sized corrugated boxes used for storage and shipping. Sometimes called pallet boxes, bulk boxes, skid boxes and pallet containers, Gaylords can have between 2 and 5 walls and are meant to be single-use containers. Frequently used as in-store displays as well as shipping containers, Gaylords can be used to ship items as diverse as watermelons, stuffed animals, and pillows. Depending on configuration and how many walls they have, Gaylords can hold from 500 to 5000 pounds each.

Metal bins. Metal bins are typically made of steel and are mainly used in industrial applications where strong-sided containers are required to hold and move heavy and irregularly shaped items, like metal castings and forgings, stampings and scrap metal. Metal bins can be found in many different sizes and are essential in safely shipping heavy and potentially sharp objects.

Wire baskets. Available in solid or collapsible versions, wire baskets are strong and can store and move large and bulky items up to 6000 pounds. Wire baskets are stackable and can be used for shipping nursery stock, landscaping rocks, and other irregularly shaped items.

Stack racks. Featuring a flat, metal base and upright posts at the corners, stack racks are ideal for moving and storing large, bulky items. Stack racks can often be stacked on top of one another and are used for moving awkward items like furniture, carpets and rolls of fabric, tires, and coiled plastic drainage tubing.

Bulk storage bags. Perfect for moving powders, grains and very small items, these durable woven plastic bags have lift straps attached to the top which allow them to be filled, moved and emptied easily. Bulk storage bags are sometimes called big bags, super sacks, or FIBCs (Flexible Intermediate Bulk Containers), and can be lined for food-grade applications like shipping flour and peanuts, industrial products like dry concrete mix, or bulk agricultural freight like catnip.

Wood crates. Shipping crates made of wood are sturdy, strong, and can typically resist the sometimes extreme conditions of freight shipping. Items shipped using wood crates can be as diverse as priceless artwork, sensitive machines like 3D printers, and large and irregularly-shaped plastic injection or blow molds. Other common uses of wood crates are tradeshow exhibit shipments and when moving multiple slabs of natural stone.
 
IBC Totes. Intermediate Bulk Containers, or IBC totes, are perfect for transporting liquids and granular materials, like chemicals, food products and hazardous materials. IBCs can hold up to 550 gallons, with 275 and 300 gallons being the most common sizes. IBCs are stackable and can be used for food grade materials as well as corrosive or flammable industrial liquids and solvents.

Totes. Totes are small plastic containers that are commonly used in manufacturing and food processing facilities, as well as in shipping, storage and fulfillment warehouses. Totes without lids are often used for order picking in warehouses, and are useful because they are durable, nestable and stackable. Totes with lids that close are frequently used in shipping small products from distribution centers to stores, and are included in shrink-wrapped pallets of boxes.

Drums. Storage drums come in three main types: fiber, plastic and metal, and can be used to store and ship liquids and solids. Fiber drums are lightweight and sturdy and can hold food-grade and non food-grade materials such as grains and dry chemicals. Plastic drums can hold liquids or solids and are corrosion resistant, making them ideal containers for transporting industrial chemicals; they can also be food-grade and hold water, pickles or grape juice for winemaking. Metal drums are used for heavier liquids such as oils, greases and lubricants, and extremely hazardous materials, since they are the most durable drums available.

Plastic and metal drums are available in both open-head and closed-head designs. Open-head drums have easily-removable covers and work well for shipping solid items or thicker liquids. Closed-head drums have non-removable covers with openings and are better suited for lower-viscosity liquids.

The most common size of fiber and metal drums is 55 gallons, while plastic drums are available in standard sizes of 15, 30 and 55 gallons.

A-Frames. Shipping granite, quartz and marble requires the use of wood or metal A-frames to hold and stabilize natural stone slabs when they are shipped. A-frames are mostly used on local or short hauls, and can be loaded in dry vans, or more commonly, on flatbeds for transport. There are many factors to consider when shipping stone and working with an expert is certainly recommended.

As you can see, there are many more ways besides boxes and pallets to move your freight, and no matter how your freight is configured, we’re here to help you ship smarter. If you have a shipping challenge and need assistance finding a reliable carrier for your needs, contact PartnerShip or get a free quote!

On-Demand Warehousing: 7 Ways Your Business Could Benefit

11/14/2019 — PartnerShip

A rapidly growing need in the warehouse and logistics industry is for on-demand warehouse space. So, what is on-demand warehousing?

The simple answer is on-demand warehousing is a logistics strategy that matches businesses with a need for short-term or temporary warehouse space with warehouses that have excess capacity.

As recently as two years ago, the topic of on-demand warehousing was relatively unknown, but several factors have led to the rapid increase of its awareness and market need. Let’s look at 7 ways your business could benefit from on-demand warehousing.

1. The Amazon Effect. Basically, the “Amazon Effect” has changed consumer expectations and means that anything and everything is available online with one-day or even same-day shipping. The eCommerce giant has created “get it now” expectations, and if your business can’t offer one- or two-day shipping to your customers, you are at a distinct disadvantage. If you are based on the west coast or east coast, you should seriously consider adding additional warehouse storage and order fulfillment in strategic locations to reduce shipping time to your customers.
2. Increasing demands of eCommerce fulfillment. If you are a retailer, you’ve seen the headlines about the decline of brick and mortal retail as more and more B2C and B2B commerce shifts online. If the increased demand for eCommerce has stretched your facilities to their limits, you should consider on-demand warehousing and order fulfillment to take the pressure off of your existing infrastructure and help meet your customers’ higher expectations for short shipping times.
3. It’s less expensive to borrow space than build it. Start-ups and small companies are finding it advantageous to rent warehouse space as they grow rather than build their own distribution centers and warehouses. By utilizing warehouse space on an as-needed basis, your small business can focus on growing sales and market share instead of adding the overhead a dedicated warehouse requires.
4. When peak season is your only season. If your company relies on a single season for the majority of your revenue, it makes more sense to use an on-demand warehouse for your peak season than to pay for year-round warehouse space.
5. When its time to outsource to save resources. When your resources are limited, its best to outsource functions that fall outside of your company’s strengths, and warehousing and logistics is usually one of those functions. By working with an on-demand warehouse that can “store it and ship it,” your company can devote its precious resources to product development, R&D, or marketing; whatever it is that you do best.
6. Inventory overflow. Even if your company has its own distribution network you may find yourself in need of temporary warehouse space. Expansive new product launches, importation of a years’ worth of goods, or stockpiling of raw materials to hedge against increased costs can create the need for extra storage space.
7. “Micro-warehousing.” If your company sells (and needs to store) goods and products near population centers that use them more than other areas, like Ohio State branded products in Ohio, air conditioners in the southeast, or snowblowers in the northeast, then you could benefit from temporary warehouse space outside of your existing distribution network.

Parcel vs Freight: What Works Best for You?

10/22/2019 — Jen Deming

The differences between parcel shipping and less-than-truckload (LTL) freight shipping can be difficult to identify, at least on the surface. If you're not using either service regularly, it can be challenging to know which shipping option you really need. But, there are some definite factors that make a difference to a shipper's experience, like transit times, pricing structure, and security risk. Knowing more about the key differences of parcel vs freight shipping can help determine which makes the most sense for your shipment.

Risk and security

Packaging and handling practices can vary between parcel vs freight shipping, affecting your freight's risk of damage. Typically, parcel shipments are smaller, individually boxed shipments that move separately within the carrier system. Most are under 70 lbs., but they are accepted up to 150 lbs. Freight loads are larger and most often consist of multiple boxes or items collected onto a pallet, or within strapped-together crates, and ship together as a group. Both types of shipments have packaging requirements that include protective material inside the container to help prevent damage. Because freight shipments often use shrink wrap or other binding material to keep boxes together, loss is minimized. 

Because of their smaller size, parcel shipments can be easily handled and are generally auto-sorted through the carrier conveyor system. They are then taken to a regional location and transferred through multiple stops and service terminals until final delivery. Because of all the handling, combined with the smaller size of loose parcels, there is an increased risk for lost or misrouted boxes. Freight shipping also includes loading and transfer at multiple stops, but it's less frequent than parcel services. Fewer stops means less loading, but because the pallets may need to be moved with a forklift, there is a risk of damage associated with handling that shippers must keep in mind.

Driver service level

A key point to keep in mind when considering parcel vs freight shipping is the truck driver's level of involvement when it comes to handling the shipment. Parcel shipments moved by common carriers such as FedEx or UPS are loaded, unloaded, and delivered by hand. A shipper is responsible for proper packaging and labeling, and a receiver must check the shipment carton count and for damages. But generally, a driver will take care of handling, including front door pick-up or inside delivery. 

Freight shipping is an entirely different story. The driver only moves your freight from pick-up to destination; it is up to the shipper and consignee to have a team ready for the loading and unloading of the freight. This means the driver will not assist. Driver assistance can be requested, but because it is considered a special service, expect to pay extra. Additionally, accessorials such as inside delivery or limited access locations may incur other fees on top of regular shipping charges. 

Pricing and cost efficiency

One of the most significant differences in parcel vs freight shipping relates to how pricing is calculated. Freight pricing is determined by several variables, including distance traveled, fuel cost, weight, additional services, and the classification of the shipment. Lane pricing is set by carriers and certain routes across the country can be more competitively priced than others depending on the volume of industry or location type. For example, shipping off-mainland or to a densely congested city's downtown area can be pricey. Depending on your product type, or the density of your shipment, the freight class can either increase or decrease. Lastly, carriers tend to have different levels of liability coverage, depending on freight class, in the event of damage claims on a shipment. Freight class is an extremely important factor for freight shippers as it pertains to cost.

Parcel pricing can also be complicated. The shape, weight, and size of a package all affect the cost, in addition to the type of service requested. Shorter, expedited transit times cost more than standard ground shipping options. Additionally, dimensional (DIM) weight pricing has become popular with common carriers. Dimensional weight bases price on the package volume in relation to its actual weight. The practice was implemented in an effort to minimize awkwardly-sized shipments that waste space in a carrier's truck. It's important to properly calculate your dimensional weight so that you can accurately predict the cost of your shipment.

Knowing the differences of parcel vs freight shipping can help you make the right choice in service and save you in shipping costs. If you're shipping larger, heavier items, or can combine multiple shipments into a single load, using an LTL freight service is right for you. If you're shipping smaller, single boxes and want faster door to door service, parcel shipping is the better option.

Understanding how pricing is calculated for both, and what you can expect your shipment to encounter during transit, will help you ship smarter. If you're still unsure which would make the most sense for your business, call 800-599-2902 or contact us today.

The 8 Best Ways to Avoid Freight Detention Charges

09/30/2019 — Jen Deming

Detention charges are the single most common accessorial fee that shippers see when they receive a final bill following a truckload haul. The typical industry standard for unloading/loading times is two hours, and anything after that will incur a fee. Two hours can seem like plenty of time, but the truth is that time can slip by much too quickly if you, your shipment, and your loading team aren't completely prepared. The end result often includes costly fees and a higher freight bill. The good news is that with the right plan in place, detention charges can be avoidable. These eight simple tips help to proactively offset going over that time and help keep your budget in check.

Have an experienced team ready

First and foremost, in order to avoid detention charges, it's important for shippers to have an experienced team ready and familiar with the process of loading and unloading a truck. Have a detailed plan in place, make sure the product is ready and packed the way you need, and stage the shipment in the order which you want to load. If you have a multi-drop load, be sure the items you need to be delivered first are loaded closest to the doors. If you happen to be the customer, or delivery location, make sure your dock space is cleared out, and the unloading team is prepped and waiting at the time delivery is anticipated.

Extend warehouse/dock hours

One of the toughest parts of freight transit that a truck driver struggles to anticipate is unforeseen hold-ups, including pick-up delays, traffic, or weather conditions. Many times, simply being stuck in rush hour can make a driver late, and while it's not the shipper's responsibility to accommodate the delay, there may be benefits in doing so. By extending your warehouse hours beyond what is typical, it gives an already pressured driver more flexibility. By doing that, you ensure a full team is at the ready while also strengthening your carrier relationships.

Open a back-up dock

Once a driver arrives for the load, assuming it is within the negotiated window, the countdown begins. It doesn't matter if the warehouse lot is congested, the dock you need is being held up, or the team is busy with another shipment. Once the driver has parked his truck, your two hours are dwindling away and you're inching closer to detention fees. It's important to keep a back-up plan ready, a second dock location, and a few extra hands at the ready, so that if any unexpected delays occur, you can get going at your regularly planned start time. 

Aim to be a "shipper of choice"

In the current freight market, it's no secret that the carrier holds the cards, so smart shippers should do everything they can to be desirable to available drivers. Factors like warehouse hours, streamlined loading and unloading, prepared paperwork, and available parking space all help the driver, especially in an industry where wasted time means wasted money. By being flexible and making the pick-up and delivery process as easy as possible for the truckload carrier, shippers can reap the benefits of a strong relationship. A driver may be more willing to look past minimal amounts of detention time if your business is easy to work with and keeps operations flowing smoothly.

Negotiate extra time beforehand

Some shipments may be extra difficult to handle and therefore take extra time to load. Good examples of these types of shipments include over-sized or wide-loads or those delivering to limited access areas. Though industry standard is typically two hours, if you have a strong relationship with a regular carrier, and you anticipate needing extra time, it doesn't hurt to approach the possibility of free, or discounted, extra load time when negotiating the initial rate with the carrier. A truck driver is much more likely to be flexible if they anticipate being held up, rather being delayed the day of and likely set back in their transit time.

Check your loading equipment

You'd be surprised how many times a shipment is held up at a location just because the proper loading equipment is not available or in working order upon carrier arrival. Because it's rare for a truckload carrier to have a liftgate, it's important for both shipping locations to have proper loading equipment on hand such as a forklift.  If you are moving a larger piece of freight, such as a machinery load, and need cranes or other nonstandard pieces of equipment to load, these must be accessible and operable by certified team members. Additionally, all parties involved have to do their homework and be familiar with circumstances at either location. If a shipper arranges a delivery to a customer without a dock, you can bet that team will be scrambling to unload on time if they aren't prepared. That means detention charges are likely. 

Get your paperwork in place

Every shipper knows that freight shipping involves a lot of paperwork. Minimally, a shipper needs to have a bill-of-lading prepared at pick-up, and additional documents can include product invoices, customs paperwork, insurance certificates, hazmat documents, among many others. If you are moving freight across the border, there are a myriad of other pieces of information a carrier and border officials will need as well. Having these items prepared for the driver upon arrival will help get your shipment loaded, and the driver back on the road, within the allotted loading time.

Consider drop-trailer programs

For shippers who are moving freight regularly to and from consistent locations, a drop-trailer program is an efficient and expedient option. In this type of freight haul, a carrier brings a loaded trailer to a location, unhooks and "drops" the trailer, and picks up a pre-loaded trailer that's been packed with freight. This cuts down on time waiting for loading and unloading, and gets the driver back on the road at a much faster rate. Drop-trailer programs are becoming increasingly popular, especially with new hours of service rules issued by the Federal Motor Carrier Safety Association that affect the amount of time a truck driver can be on duty. Using a drop-trailer program not only guarantees better efficiency and convenience for the driver, it also streamlines a shipper's supply chain operations.

Unexpected fees tacked on to a freight bill are never a welcome surprise. While detention charges are very common, truckload shippers have options to avoid detention and spending more money than anticipated. Simple measures during preparation and packaging and being extra flexible with your truck driver can help offset any potential hold-ups while also strengthening your working relationships with regular carriers. The truckload shipping experts at PartnerShip can help simplify your shipping procedures with reliable carriers and customized service options. Call 800-599-2902 to learn more or contact us today.

PartnerShip Appreciates America's Truck Drivers!

09/09/2019 — PartnerShip

This week has been designated National Truck Driver Appreciation Week and PartnerShip says “thank you” to all of the men and women who keep America moving forward by transporting freight safely, reliably and efficiently. 

“Every September, trucking comes together to recognize what we consider the most important profession in the country: truck drivers.” said American Trucking Associations (ATA) President and CEO Chris Spear. ATA Executive Vice President of Industry Affairs Elisabeth Barna added, “It’s a chance for the industry to work with the general public, policymakers and members of the media to acknowledge truck drivers for their dedication to safety and professionalism.

National Truck Driver Appreciation Week happens September 9 - 15 to honor all 3.5 million professional truck drivers for their hard work and commitment. PartnerShip is saying “thank you” with a Dunkin' Donuts gift card for drivers that move a load for us during the week. It’s our small way of thanking drivers that help our customers ship smarter.

To learn more about National Truck Driver Appreciation Week and the American Trucking Associations, visit the ATA website. To become a partner carrier, contact one of our Carrier Procurement Representatives for a setup packet at carriers@PartnerShip.com or visit our Becoming a PartnerShip Carrier webpage. Then check the PartnerShip Load Board and get started!

Machinery Transportation: How to Get the Best Rate

08/08/2019 — Jen Deming

Why trucking equipment matters for your machinery transportation

The variety of heavy hauling equipment used in machinery transportation can vary greatly depending on size, maximum weight capacity, structural components, and materials. Certain types of heavy haul equipment work exclusively with pickup and delivery locations that have docks. Others are built to be flexible in order to fit a variety of different loading and unloading needs for places with limited options like construction sites. It’s important for shippers to keep in mind that the more specialized the piece of equipment, the more time needs to be built into quoting and finding an available truck. It’s also likely that the haul may be more costly. Determining certain factors about the machinery you are planning to ship can help you choose which piece of specialized equipment may make sense the most sense for your load.

Types of equipment to consider for your machinery transportation:

1. Best for the budget-minded but flexible: Flatbeds/extendable flatbeds
   Flatbeds are some of the most common types of trailers used in truckload shipping and are extremely versatile for a wide variety of haul types, especially for machinery transport. They have a maximum weight limit of 48,000 lbs. Dimensionally, the maximum width and height for legal operation is 8.5 feet. A shipment can be wider, or stacked higher, but over dimensional rules and restrictions will apply. 

   A major drawback to the standard flatbed is that it is typically raised 60 inches off the ground. This means that either a forklift or a crane will need to be used to load and unload freight. So, if your equipment can be broken down and disassembled for transport, this is your least expensive and most readily-available option. 

   It’s important to keep in mind that flatbeds are open air trailers. This means your load will be exposed to the elements. Depending on the type of machinery you are moving, tarps and straps may be needed for protection. Most flatbed drivers do have these items available, but it’s critical to note that at the time of your request. 

   Another type of flatbed option is an extendable deck. This type of equipment is essentially a flatbed trailer that can be expanded to carry longer shipments. The most common size is a 48 foot flatbed that is expandable to 60 feet. If you are shipping a piece of machinery that is extra-long or in multiple pieces, this would be a great option for your load.



2. Best for extra tall loads: Step deck
   A step deck trailer is very similar to a standard flatbed, but the addition of a tiered upper and lower deck creates two levels in order to accommodate for taller cargo. The shorter upper deck is typically 11 feet in length and can fit 8.5 feet in height. The longer lower deck is 37 feet in length and can accommodate up to 10 feet in height. It’s important to note width requirements are the same as a standard flatbed. If you are shipping a piece of equipment over 9 feet in height, it would make sense to look at a step deck trailer option. These types of trailers often have ramps for unloading, and may be safer for forklift pickup since they are closer to the ground.


3. Best for loads that need security and versatility: Conestoga
   This trailer option combines the security benefits of a standard three-sided dry van trailer with the versatility of a flatbed trailer’s loading and unloading options. Drivers can side load with cranes or forklifts the same way they would with a flatbed, but don’t need to struggle with tarps and straps for protection from the weather and elements during transit. Another added benefit to the Conestoga retractable tarp system is individual access to any part of a load during transit, making multiple drops easier should your shipment need delivery at multiple locations. These trailers also come in a step deck version which are useful for especially tall pieces of equipment. Conestoga trailers aren’t necessarily a standard part of every fleet, so they can be difficult to find and the price may reflect that depending on spot rate trends.


4. Best for extra tall, over dimensional loads: Lowboy/Double drop trailer
   As one of the most common trailer types for construction equipment loads, lowboy trailers are especially suited for machinery transport. They can haul from 40,000 to 80,000 lbs. depending on the amount of axles on the trailer. These trailers have a maximum 12 foot freight height and overall load height of 14 feet, making them particularly useful for very large equipment. If the load is over dimensional, it’s important to note that they may require additional permits depending on sizes of the load and state regulations within the transit.


5. Best for very large, drive-on equipment: RGN (Removable Gooseneck Trailer)
   A removable gooseneck trailer is the most convenient option for machinery transportation, especially for the large pieces of equipment such as cranes, excavators, or other large pieces of construction equipment. The front of the trailer detaches, allowing it to be lowered to ground level to create a ramp. This means loads can be driven onto the trailer, either by operating the machinery itself or via forklifts moving smaller pieces of equipment. Maximum freight weight is 42,000 lbs. but can be up to 80,000 lbs. depending on the number of additional axles. Maximum freight height is 11.6 feet and width is the standard 8.5 feet, but there are “stretch” options too for longer loads. If either the pickup or delivery location need to drive equipment on, this is the option for you. But, because this is the ultimate specialized piece of equipment that offers the greatest flexibility, it’s most likely to be the least cost-effective option.

Machinery transportation can be a complicated process, so it’s very important for shippers to be informed in order to get the best rate. Variables such as height, width, and length of your load all impact what trailer type you need. Available options to the loading and unloading team, such as loading dock height and forklift assistance, all impact whether you need a simple flatbed, or a more sophisticated piece of equipment such as an RGN. If you have a truckload shipment and need assistance to find a reliable carrier with a specialty trailer, contact PartnerShip or get a free quote!

3 Times You Should Consider Regional Freight Carriers

05/14/2019 — Jen Deming

Most shippers are familiar with the large network of national freight carriers commonly seen on the road, but regional freight carriers tend to be a little less recognizable. While larger freight carrier organizations have many benefits, including a sizable service area and the resources to have a large pool of available trucks, many shippers are not aware of the lesser-known benefits associated with using smaller local or regional carriers. In order to make smart shipping decisions, it's important for shippers to weigh the advantages of working with different types of carriers. Consider whether they may make sense for you, so that you're getting a service that best accommodates your business. 

When using a regional freight carrier makes sense: if you don't need to ship far to reach your customers

In terms of size, regional freight carriers operate in a smaller, more concentrated geographic territory than national carriers. Typically, the trucks are traveling 500 miles or less, though there are several companies that service larger areas or specific lanes. These carriers territories tend to fall into one of two categories: multi-state lanes or local transportation that operates within a certain city lines or borders. Examples of regional freight carriers include PITT OHIO, Dayton Freight, and AAA Cooper. 

If your business is shipping mostly to local customers that are located within state, or even in the same general geographic area of the U.S. (Southwest, Great Lakes, Northeast, etc.), you may want to consider using a regional carrier. Because these carriers aren't servicing larger cross-country lanes, they tend to have shorter hauls since they are delivering locally. This may limit where you can ship to, but keep in mind that there are still larger, national carriers at your disposal. There are many benefits to shorter hauls, as well. Typically, these hauls do not undergo as much loading and unloading at carrier terminals like longer hauls do. This can mean less damage and more on-time deliveries for your freight, ultimately getting you happy customers and better business. Smaller companies can sometimes spend more time focusing on continuing safety and service training. For example, Dayton Freight, a top regional freight carrier, dedicates time and energy pursuing the continued education of its team. In-house programs like "Dayton Freight Academy" to focus on improving and supplementing the skills of drivers and other employees when it comes to safety, truck maintenance, and freight handling. This intentional focus on service at the employee level helps regional freight carriers like Dayton improve the customer experience. 

Also because regional freight carriers specialize in a smaller geographic area, drivers may have greater familiarity with the region in general. They may be much more knowledgeable about things only locals drivers may know, like which complicated delivery addresses are located where, whether they are likely to be classified as a business or residential location, what time of day traffic is most congested, or other route obstacles to avoid. This can help avoid potential pick up and delivery challenges or other issues that may delay a shipment.

When using a regional freight carrier makes sense: if service level is of utmost importance

There are many service benefits in working with regional freight carriers. Due to their smaller size, they can often offer a more personalized class of service that puts a greater emphasis on the customer experience. Because these carriers are working with a smaller customer pool, they often can offer better flexibility and responsiveness when issues come up with a shipment. Many regional freight carriers have smaller corporate offices in local areas which may mean live, reachable customer service teams versus automated service lines. That way, shippers can have more direct contact with local terminals rather than being given the run around by calling a general customer help line. All in all, this may lead to better management of a shipment from pick up to delivery for some shippers who value a high level of customer service. 

When using a regional freight carrier makes sense: if you need to be particularly mindful of your freight spend

Using a regional freight carrier can lower your freight costs, especially if your business needs specialized services, such as liftgates or other accessorials. It's relatively common that regional carriers do not have to pay delivery area surcharges and have fewer accessorial costs and lower minimums than national freight carriers, which means they can pass on these savings through lower prices to shippers. Another benefit associated with working a smaller service area? Next-day or expedited delivery is more reasonable. For example, PITT OHIO, a regional carrier based in the Midwest, offers some of the most expanded next-day lanes in the nation. A small service area means a shorter haul, quicker transit time, and less work overall for the carrier to hasten delivery. Because of that, these expedited shipping costs can be lower than with national carriers.

Finally, because regional freight carriers are also typically smaller organizations, shippers may have more negotiating power when it comes to discounted rates or lowered accessorial fees. Regional carriers are likely to be more flexible in order to compete with the huge volume of business that national carriers naturally pull from the market. 

For some shippers' needs, bigger isn't always better. There are very specific instances when a business may benefit from utilizing a smaller regional or local carrier network over a national carrier company. The first thing to consider is whether your customer base is located in a targeted geographic area. If you're doing business with local customers, and factors like price, service level, and timeliness are important, a regional freight carrier may streamline your shipping procedures. To learn more about the benefits of using a regional carrier, and whether they are right for you, call 800-599-2902 or get a free quote today.  

Cross-Border Freight Shipping FAQs

04/16/2019 — Jen Deming

Shipping to and from Canada can be intimidating for even the most experienced shippers. The good news is that cross-border shipping isn't as hard as you may think it is. Below are some frequently asked questions that we've compiled for your reference when you're gearing up to ship freight cross-border.

What is PARS?

The vast majority of LTL freight and truckload shipments to Canada clear at the border under a process referred to as the Pre-Arrival Review System (PARS). PARS allows review with the Canada Border Services Agency (CBSA) in advance of the freight's arrival. The PARS process speeds up customs clearance and alleviates congestion at the border, but in order for this system to work, every party involved (customs broker, importer, and carrier) need to play their part. 

What is a PARS number?          

The PARS number is commonly referenced when setting up PARS clearance and is also commonly referred to as the Cargo Control Number (CCN). The PARS number for all shipments will be the tracking number preceded by the carrier's four digit carrier code. In order to avoid being delayed at the border, a carrier must inform the customs broker of the port of crossing, the ETA, and carrier contact information. 

Can my shipment be PARS accepted and still be bonded or inspected at the border?

Yes. Even though the shipment information has been sent via PARS and accepted by CBSA, Canada customs agents have the right to inspect a shipment.

What is PAPS?

The Pre-Arrival Processing System (PAPS) is the United States equivalent of PARS. PAPS allows customs paperwork for individual shipments to be processed before southbound freight reaches the Canada/U.S. border - facilitating the freight's entry into the U.S.

Where will my shipment cross the border?

Different carriers use different Canada/U.S. Custom gateway locations. Where your specific shipment crosses will depend on its origin and destination. Generally, carriers will list their gateway locations on their website and PartnerShip will use the most direct route for your shipment to meet your delivery expectations.

How long can I expect the transit time to be on cross-border shipments?

While there are occasional delays at the border, mostly caused by volume of traffic, transit times are rarely affected due to border crossings. So, based on the mileage, you can generally expect similar transit times as you would in the U.S. (i.e., <500 miles = 1-2 days, >500 miles = 2-3 days, >1,000 miles = 3-4 days, etc.)

What forms and documentation will I need for my cross-border shipment?

Getting your shipment across the border requires a bit more paperwork than what's required for standard domestic shipping. Luckily, PartnerShip has compiled a list of documents you'll need when shipping from the U.S. to Canada. Those forms can be accessed on PartnerShip.com by logging in and visiting PartnerShip.com/ShippingForms.

What is ACI?

Advance Commercial Information (ACI) is a project of the CBSA. ACI requires that all commercial cargo entering Canada be electronically registered with the Agency prior to arrival at the border. The project's aim is to improve Canada border security and efficiency.

What is ACE?

ACE is a U.S. Customs and Border Protection (CBP) program that gives CBP and other participating government agencies the ability to access data throughout the international supply chain to anticipate, identify, track and intercept high-risk shipments at borders and ports. With ACE, carriers are able to file electronic manifests in advance of freight arrival at the customs check point for faster entry into the commerce of the U.S.

What is a FAST certification?

A Free and Secure Trade (FAST) certification is an expedited clearance program between the U.S. and Canada for commercial vehicles. It's intended to ensure safety and security for commercial carriers who meet eligibility criteria and have passed background checks. Benefits of the program include dedicated lanes for quicker border clearance, as well as simplified clearance procedures. Certified carriers can travel through checkpoints as required documents are verified, but trade-related verification can be completed later. 

How much do I pay shipping cross-border?

As with shipping in the U.S., your actual freight charges will depend on many different variables, such as: commodity, weight, fuel, etc.

The importer of record is normally billed by his/her broker for duties and taxes. The customs broker determines duty (if applicable) along with the appropriate taxes and reports those taxes to Customs on the client's behalf.

Where can I get help to work out the details when shipping between the United States and Canada?

The shipping experts at PartnerShip are familiar with the ins-and-outs of cross-border shipping and can help manage the details that leave you bewildered. From paperwork to policies, we make sure you are feeling confident about your cross-border moves so that you can rest easy that your shipment is traveling securely. To learn more about cross-border shipping, call 800-599-2902 or get a quote today.

Truck Driving Trailblazers: Women in Shipping

03/08/2019 — Jen Deming

Riding West with Annie Neal

Stagecoach and horse-drawn freight wagons, often hauling bullion and other high-value supplies heading west from the east, were a very early predecessor to the modern trucking industry. A notable husband-wife team, Annie Neal and her husband William often ran routes together, taking turns driving the teams of horses or acting as load security. Annie is often credited with being one of the earliest female "freight haulers" and helped pave the way for women drivers of the future.

A Shift in Responsibility

Horse-drawn modes of transportation were being retired through the beginning of the 20th century, and engine-powered trucks evolved as a reliable, efficient mode preferred by most freight carriers. As World War I broke, the first utility trucks were being used to haul medical equipment as well as injured soldiers to and from the battlefront, oftentimes being driven and loaded by women medical attendants and nurses. The onset of the first World War set the tone for a female-dominated industry while men were otherwise occupied and away fighting.

Luella Bates - Mechanic, Operator, Spokesperson

The early 1900's also saw the need for women to fill long-haul freight positions left by men who reported for duty. Luella Bates was one of about 150 women hired as test drivers for new truck prototypes by Four Wheel Drive Auto Company. These women tested safety, security, and overall mechanical soundness of these vehicles, logging many hours under various weather conditions and road types. When the men returned, Luella stayed on, acting as a demonstrator, mechanic, and driver, often touring across the United States for truck model launches and safety demos. She was often used in advertisements and as a consultant for dealerships throughout the remainder of her career, and used her public platform to generate excitement and interest among fellow female truck drivers.

Lillie Drennan - the First Licensed Truck Driver

Lillie Elizabeth McGee Drennan was another huge force in the history of women truck drivers. After starting a trucking company with her husband William Drennan in 1917, Lillie played a huge part in the training and recruiting of additional drivers. After divorcing in 1929, Lillie took control as sole owner of the trucking company, and also began driving trucks in order to expand and grow the business herself. After an initial denial to receive her own commercial driver's license (CDL), presumably due to a hearing impairment she'd had since she was a child, she successfully won a lawsuit and received the license in 1929. Following that, she continued expanding her successful truck business as a well-known regional owner-operator in East Texas. Lillie became a strong advocate for women's rights and a hero to those living with disabilities. She continued to push for equal opportunities for women in the workplace and helped successfully recruit female drivers during World War II.

Driving the War Effort

During World War II, Rusty Dow was a truck driver for the U.S. Army Engineers/Alaska Defense Command. In 1944, she became the first woman to drive a fully loaded truck the entire length of the Alaska Highway, completing the 1,560-mile trip in 11 days. During the same period, Mazie Lanham became the first woman driver for UPS in 1943 due to a workforce shortage during the war. Many other women came to follow in her footsteps, earning the nickname "Brown Betties."

Starting a Revolution

In the 1970's, Adriesue "Bitzy" Gomez was a truck driver and a champion of women in the trucking industry. During this formative period in the Women's Movement, she founded the Coalition of Women Truckers, an organization that worked to level the playing field in such a male-dominated industry. Through her efforts, and those of the other 150 members she recruited, Bitzy pushed forward a campaign to hire more female drivers and machinists, fighting for equal opportunity and safety from harassment within the workplace. 

Where are we now?

The truck shipping industry has changed a lot over time, and women are entering the field of transportation more readily than before. But, there's still a lot of catch up to do to even out female representation within this male-dominated industry. The Women in Trucking Association is an organization created with the intention to increase the number of women working in trucking transportation. The WIT has partnered with the National Transportation Institute in order to accurately report the number of women in trucking. While women represent the minority group within the industry, and women only comprise 7% of the available pool of drivers, women are working in over 24% of the management and training roles. 

Where are we headed?

Women drivers are more in demand than ever, especially with the ongoing driver shortage that continues to affect the available pool of carriers. To recruit and entice qualified truckers, male or female, carriers are optimizing current work conditions by upgrading tech, creating new dedicated rest areas, updating equipment to include more comfortable living accommodations for long hauls, and an increase in base pay. Drivers earn pay based on experience and miles, offering a more level compensation playing field than in many other industries and available career opportunities. While women continue to encounter many of the challenges presented since first breaking into the trucking industry, carriers are making it clear that they're wanted - and needed, not only as drivers, but as trainers, recruiters, brand advocates, mechanics, and business owners.

Women have been involved in the transportation industry since wheels first hit the road. As time has passed, the role of these women has evolved, and that role continues to change as needs of the industry adjust to meet the needs of consumers. Throughout the transformation, one thing is for certain - women in trucking continue to play an indispensable and revolutionary part in the future of transportation. If you're a driver, we want you to play that part with us - join our network of partner carriers!

Freight Class Explained: FAK FAQs

02/27/2019 — Jen Deming

There seems to be an endless number of factors that can affect freight class, and in our last two blog posts, we covered the most significant, including product category, materials, packaging, and density. When we talk freight class with our customers, many shippers ask about a potential or existing FAK (Freight All Kinds) rating, and whether it's getting them the best pricing possible. yes, we're throwing another shipping acronym in the mix. We'll take a look at what it is, which shippers quality, and whether or not it really is right for your business. 

What is an FAK?

An FAK is a class agreement that is established between a carrier and a shipper, allowing the shipper to move multiple products of different classes at one standardized freight class. Essentially, an average class of all the commodities being shipped is determined, and the shipment gets rated at the same class regardless of the product type, making the price fair for both the carrier and the shipper.

How does this differ from a class exception?

A class exception agreement utilizes an umbrella system that may rate a range of actual class items at a lower class. For example,  a business that may ship items classed at 70-200 may be rated at a class 150. Anything above class 200 would ship actual class. A true FAK is extremely rare for a shipper to negotiate with a carrier, as it requires extremely high volume for carriers to determine it worth their while.

How does a carrier determine whether an FAK is possible?

As mentioned above, freight carriers really have a lot of the control and are calling the shots in many parts of the freight industry. A shipper must really be moving a high volume of loads in relatively even amounts in order for lower-classed items to offset higher-classed items, making the compromise worthwhile to the carrier. Originally, when FAK classification agreements were first implemented, they were beneficial to both parties. However, many shippers learned how to manipulate the agreement, shipping risky freight loads at a lower cost, and putting carriers in the hot seat. To combat the misuse of the system, carriers have held back in entering these agreements more now than they used to. 

If you are a rockstar at optimizing the packaging and maneuverability of your high-class freight, taking into consideration density, fragility, and stowability, you have a better shot at obtaining an FAK. Basically, if you can get your freight to operate like a lower class, you may be rewarded with a lower class.

What's the catch?

If anything proves true in freight shipping, it's that nothing is as simple as it seems. An FAK can seem like an awesome idea with a few drawbacks, but even if a shipper does manage to acquire an FAK with a carrier, it doesn't mean it's exclusively beneficial. Keep in mind that carriers are in charge and the parameters in place are pretty much at their discretion. If you are not shipping lots of mixed pallet freight, it just doesn't make sense. Small to medium-sized businesses that have one or two major commodity types won't see the same benefits of an FAK as facilities that are mass producing many types of products would.

If you are typically shipping lower-classed items, keep in mind that your "average" class could potentially be higher than your actual class, because you are essentially increasing your minimum charge. It may save you on the one-off shipment, but it's hurting you in the long run. The same goes for a class exception strategy. Carriers are not likely to be open to lumping any of your shipments of a higher class into this tier, no matter how infrequent they are. Because of this, your tired structure will likely reflect a higher average class, which is essentially over-classing your shipments. 

Another notable consequence of FAK implementation is that carriers will often limit liability on these shipments. In many carrier tariffs, verbiage is in place that the carrier is responsible for the price per pound on the freight class being paid. This is very different from actual class. If you are shipping a high value load at a very low class, even if the damage claim is won, the payout would be minimal compared to the value of the shipment. 

What's my class?

Now that we've gone over how an FAK can affect freight class, let's take a look at an example shipment that would create a difference for shippers with and without an FAK. We can use a hypothetical where we are a shipper with an FAK agreement in place. If the actual freight class of our shipment falls within 70-200, we are rated at 150.

In this example we will be looking at a pallet of popped popcorn, in boxes, measuring 40 x 48 x 52 and weighing 315 lbs. This is a common shipment that would typically be rated as density-based, and would have a high class due to the fact its density is low. We will use ClassIT in order to determine the actual class and compare it versus the FAK. 

With the search tool, we use the keyword "popped popcorn." It's important to note the distinction between popped popcorn and popcorn kernels because popped popcorn is much less dense, and a higher-classed shipment than raw kernels. Our shipment best falls into the Foodstuffs Group, which is a general group of foods, beverages, and other types of non-perishable items that are broken down into many articles usually determined by density:

FAK is just another added layer to the very complicated topic of freight classes. While they may sound like a great alternative to paying actual class, it's pretty clear that with the current state of the freight shipping industry, carriers are dictating the terms for shippers. FAK agreements are rare, and it's likely they aren't the best option available to lower freight cost anyway. The most important thing for shippers to consider isn't an FAK or even a discount percentage - it's what you are paying for your freight. A qualified freight broker can help alleviate the stress of shopping rates, and make sure you are paying for freight at the class that's right for you.

Freight Class Explained: Demystifying Density

02/20/2019 — Jen Deming

 

1. Multiply the length, width, and height (42 x 46 x42) to get the total cubic inches (81,444).
   
2. Divide the total cubic inches by 1,728 to get the total cubic feet (47).
3. Divide the weight of the shipment (500 lbs.) by the total cubic feet (47). This will give you a density of 10.65.

Looking at the chart, we see that because of our crated packaging type, the top 4 subgroups are applicable. 10.65 falls under the subgroup 3, or class 92.5. In this class example, it is important that dimensions and weight are accurately measured in order to calculate the true density (and appropriate class) for the shipment. It's also crucial to note once more that packaging makes a huge impact. See how high the classes jump if the product is palletized or in packages other than secure crates or boxes.

LTL services are in higher demand than ever before. National freight carriers are in the driver's seat, and doing what they can to limit troublesome shipments - including those with a low density and high freight class. Once you've optimized your shipments for carriers, many shippers wonder about whether a Freight All Kinds (FAK) agreement may be a worthwhile perk. Next, we'll take a look at what goes into that FAK and if it's right for your business.  The freight specialists at PartnerShip can guide the way so you aren't stuck staring at your calculator, and a high freight bill. Call 800-599-2902 to speak with a representative, or get a quote today.

Freight Class Explained: Bring on the Basics

02/13/2019 — Jen Deming

Freight class is a critical component of shipping your LTL loads. But it's confusing and making a guesstimate is risky business. Your shipment's freight class plays a huge part in from everything from your initial freight rate estimate to your payout for any potential damage claims. How can a little number mean so much?

What is a freight class?

Prior to understanding class number, shippers need to grasp the importance of the NMFC, or National Motor Freight Classification. Every type of product or commodity has a numeric code assigned to identify it within a categorical system, similar to a UPC used within a grocery store. The code also breaks down these products into over-arching groups, which then tell you how to class your product. There are 18 freight classes that range from 50 to 500. Your freight class helps the carrier determine how much to charge for your shipment, along with other factors such as weight and distance traveled, as well as any additional requested services. Typically, the higher the class, the more expensive the subsequent freight rate.  

What factors determine a freight class?

There are four factors that influence the classification of different commodities; each affects the difficulty in transporting the freight and increases the freight class. 

• Density - The space an item takes up as it relates to weight. The higher the density, the lower the classification. Low density shipments take up a lot of space but weigh less, making the shipment unprofitable to carriers. More classifications are becoming density-based as capacity becomes crunched and larger, less standard types of freight are entering the network to be shipped.
• Storage/Stowability - This refers to how easily freight can be stored and stacked on the truck, and how much space it takes up. Similar to density, if a shipment is large, oddly-shaped, or difficult to fit in the truck, the load becomes undesirable. .A higher freight class is assigned in order to reflect the added work to fit in the load.
• Handling - Similar to storage and stowability, the more difficult it is to load and unload a shipment affects freight class. A shipment that requires more creativity and flexibility to load and unload will increase the class.
• Liability - Carriers assign higher freight classes to "high risk" shipments in order to limit their accountability for those shipments that are more likely to be damaged in transit or have an increased risk for freight theft. If you have high value or fragile products, it will be reflected in a higher freight class to offset that risk.

Let's say we have a shipment of slate blocks which are in 3 creates that are 4 ft. by 4 ft. and 515 lbs. each. We see two groupings that actually fall into the same Item or NMFC number, which is 90280. This is considered the "Gravel or Stone Group; consisting of gravel, sand, slag, slate, or stone, as described in items subject to this grouping." If we select "Slate Blocks, Pieces or Slabs, NOI" we are brought to the following breakdown of articles. You can see how specific it gets regarding packaging, usage, and dimensions. 

By looking at our shipment of crated slate blocks, we can see that our sample shipment falls under the 90280 Slate Blocks Pieces or Slabs group:

It goes even further than that, breaking down into subgroups which determine freight class depending on packaging and size. This is why it is imperative to know the precise weight and dimensions of your shipment. In our example, our slate blocks are in crates 48 in. long, which falls under the subgroup 4 - class 65. Compare that to crated slate blocks longer than 96 in., which would be class 85. This is an increase, but shouldn't affect pricing drastically. When packaging type is adjusted, however, the class is increased significantly. By palletizing the slate blocks (subgroup 1), freight class jumps to 250. At this weight, the final freight rate can be raised by hundreds of dollars.

In the Slate Blocks, Pieces or Slabs group, you can also reference three separate notes that are relevant to the details of the shipment:

These details are notable, because it gives further direction on how best to package your freight for both safety and security. In 90282, the note states that "pieces or slabs 2 in. or less in thickness" must be boxed or crated and marked "fragile." We see more packaging direction in 90283 regarding exposed surfaces and edges and requirement for wrapping and other protection. This is to hopefully limit damage, but shippers must also be mindful that if freight falls within this category, and it is not packaged as directed, a damage claim will likely be denied by the carrier. 

Freight class, in addition to weight and distance traveled, is critical in determining a shipment rate. Specific details relating to product and packaging can greatly affect the NMFC code and final freight class. A shipment of slate blocks may sound simple enough, but things can get a bit more complicated once you start looking at different commodities. Density-based shipments can further befuddle shippers, and understanding these types of classifications is the next type of class breakdown we will tackle. The experts at PartnerShip can lend expertise so you can stop scratching your head. Call 800-599-2902 to speak with a representative, or find your freight class online.

ArcBest: Delivering New Shipping Solutions to PartnerShip

01/23/2019 — Jen Deming

PartnerShip^® is always working to expand our available carrier network in order to meet every customer's shipping needs, every time. For those customers who value premium service and an unmatched experience, we are pleased to announce the addition of the ArcBest^® network to our comprehensive group of partner carriers. With an extensive transportation solution network, ArcBest offers superior less-than-truckload (LTL) service through ABF Freight^® as well as specialized time-sensitive alternatives through Panther Premium Logistics^®. These additions help elevate available logistics options for PartnerShip customers. 

ArcBest offers a variety of stand-out services that benefit customers with specialized or unique needs. In addition to a full-service network of transportation options such as intermodal, supply chain services, international shipping, warehousing, and distribution services, ArcBest also provides premium time-critical and event shipping solutions. In addition to these options, the ArcBest company umbrella of carriers brings even more unique benefits for shippers.

• The carrier network extends nationwide, providing reliable transportation that fit both regional and long-haul markets.
• In line with providing premium shipping and handling services, ABF Freight also boasts one of the lowest LTL claims rates in the industry.
• ABF Freight prioritizes meeting customer pick-ups, making sure your shipment gets moving when it needs to so you meet your deadlines.

We know that every shipper has individual needs for their business and their shipping. By adding another carrier we are able to extend available service options for customers - helping to broaden our network and meet those needs. If you'd like to learn more about ArcBest shipping options, contact us and we'll help determine which solutions are right for you.

6 Surprising Advantages of Rail Transport Over Road Transport

12/13/2018 — Leah Palnik

Road transport is a very popular mode for freight, but for certain loads, the advantages of railways are too great to ignore. If your shipment is moving over 1,000 miles and isn’t time sensitive, rail transport can be a very efficient solution for your supply chain.

Here are some advantages of rail transport over road transport to consider:

1. Rail transport can be cost effective. Shippers who convert long-haul freight from road to rail, can save 10-40%. Rail has lower fuel costs compared to road transport, especially when shipping a high volume of freight. Rail also has less costs associated with drivers and typically has better costs for drop trailer programs.
2. Shipping via train is more environmentally friendly. Trains burn less fuel per ton mile than trucks. According to the Association of American Railroads (AAR), freight railroads can move one ton of freight an average of 479 miles on a single gallon of fuel. On top of that, using rail transport over road transport can lower greenhouse gas emissions by 75%.
3. Trains are capable of hauling large loads. Trains can handle high volumes of freight. In fact, one double-stacked train can hold approximately the same amount as 280 trucks. This can be very beneficial for shippers with large loads.
4. Railways are reliable. Railways have standardized transit schedules and don’t share their tracks with the public like trucks do with the road. For that reason, trains aren’t hindered by traffic and weather the same way trucks are.
5. Rail freight can be efficient. For many types of loads, the average transit time is comparable to that of road transport. While rail shouldn’t be used for time-sensitive shipments, it can provide very similar transit times for longer hauls.
6. Rail options provide you with access to capacity. OTR capacity is tight. The driver shortage, HOS restrictions, and current market demand can make it hard for shippers to find a truck when they need it without paying an arm and a leg. Since rail transport can be more efficient and doesn’t have the same kind of limitations, this is a great way for shippers to find capacity.

Rail as part of an intermodal strategy
Using rail transport as part of an intermodal strategy can have significant benefits. Intermodal is the use of two or more modes for transporting freight. When combining road and rail, trains are used for the long-haul portion of the shipment. Trucks are used to bring freight from the origin to the terminal and then from the terminal to the destination, which is referred to as drayage. Commodities that are typically moved via intermodal rail include electronics, clothes, machinery, plastics, and lumber.

Limitations of rail
While rail transport can be a great solution for many shippers, it isn’t for every load. There are some limitations to consider. First, the shipper and the consignee should be no more than 100-200 miles from a major metro area that has a terminal. Also, there aren’t guaranteed transit times, so it’s not recommended for time-sensitive loads.

You also want to make sure that you aren’t trying to ship prohibited or restricted articles. Prohibited articles include commodities that are dangerous or could damage equipment, like carbon black, raw animal hides, and used auto parts that leak. Restricted commodities require permission ahead of time and may be constrained to certain lanes or subject to different pricing.

In addition, it’s incredibly important that you are using the proper block and brace techniques. Intermodal containers experience a great deal of movement during transit that could cause damages. If you haven’t blocked and braced your freight by rail standards you run the risk of a denied claim.

Is rail transport right for your freight?
If you think intermodal transportation may be a good fit for your freight, the team at PartnerShip is ready to help. We'll find the solution that best fit your needs, so you can ship smarter. Contact us today to find out what your options are and see how much you could save.

The PartnerShip Carrier of the Month for October Is…

11/16/2018 — PartnerShip

The mission of PartnerShip is to help our customers ship smarter and stay competitive. The only way we can do that is to partner with great carriers and we love recognizing our awesome partners!

Our October Carrier of the Month is Doug Davidson Trucking LLC of Salem, OH. With 27 years of trucking experience, they specialize in oversize and overweight loads and operates a fleet of 11. They are fully committed to on-time pickup and delivery with safety as their number one goal.

The reason PartnerShip has a Carrier of the Month program is to recognize carriers that do an exceptional job helping customers ship and receive their freight. PartnerShip team members nominate carriers that provide outstanding communication, reliability, and on-time performance.

As our October Carrier of the Month, Doug Davidson Trucking gets lunch for their team and an official framed certificate to proudly hang on their wall.

Consider becoming a PartnerShip carrier because we try very hard to match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

Shipping a Piece of History: American Freedom Distillery

11/12/2018 — Jen Deming

At PartnerShip, we've pretty much seen it all. Our freight specialists have helped shippers transport everything from specialty candy to baseball jerseys, DJ equipment to used tractor engines. Every once in a while, we have the opportunity to work on a load that is unlike anything we've shipped before. September brought us something extra special - a section of steel thought to be one of the few remaining pieces left of the World Trade Center.

The steel beam belongs to the remarkable group of men behind American Freedom Distillery in St Petersburg, FL. They are a veteran Special Operations Unit and were the first force to engage in Afghanistan during the aftermath of 9/11. The beam was gifted to the team and they thought it best not to be held in a private collection, but rather displayed for the benefit of the public as the nation continues to heal. The steel piece is being utilized in a brand new memorial titled "Rise St Pete" honoring those affected by the events of 9/11. Located in the Warehouse Arts District near the planned American Freedom Distillery location, the groundbreaking ceremony took place this past weekend, keeping a special connection to Veterans Day. The monument will spotlight the steel beam as its main point of focus. It will also feature an interactive fountain and copper recovered during the recent Statue of Liberty renovation.

The retired Green Berets have set up shop in St. Pete, which serves as a close-knit hub for many of the military community including retired vets and their families. After years spent serving together in the military, they've settled down with families and are tackling civilian life. However, they often talked about a lingering need - a common goal or objective that would keep them united even after their time in the military. That dream was prompted during a group trip to Yosemite where they visited a small craft brewery. While there, the men fell hard for the science, art, and discipline of creating small-batch craft spirits. The life-long friends had found a way to stay connected through a shared purpose, a method to ease into life as civilians, and a push to live the American dream that they had so vigilantly defended.

After several years learning techniques from experts in whiskey hot spots such as Kentucky, Tennessee, Ireland, and Scotland, American Freedom Distillery has mastered their signature spirit - Horse Soldier Wheated Bourbon Whiskey. The liquor is named after the elite group of horseback-mounted special ops teams leading the charge in Northern Afghanistan after the 9/11 tragedy. The bottle label features an image of the America's Response Monument, a memorial dedicated to the Special Forces heroes, and a special run of the whiskey will feature bottles formed in molds made of steel salvaged from the Twin Towers. The distillery and adjoining restaurant, America Neat Grill and Whiskey House, is anticipated to open early in the new year.

At PartnerShip, we are dedicated to moving each and every shipment safely and securely. But, sometimes there are very special cases that really stand out above the rest. It's not every day that you ship a piece of history. Want to stay connected so you can keep on top of what we are working on at PartnerShip? Follow us on Facebook!

Just-In-Time Delivery Options You Need to Consider

11/07/2018 — Leah Palnik

If you have freight that can’t afford to wait, just-in-time delivery can sometimes feel like a gamble. Will the carrier deliver on time? Will my freight be safe? Will it cost me an arm and a leg? Knowing your options before the need arises can make all the difference.

Many carriers will offer expedited or guaranteed LTL services. These vary based on transit times and delivery windows. Guaranteed services come at an additional fee and you can typically choose between morning delivery or end-of-day delivery. Expedited LTL freight services help to shave off one or two days from standard transit times. However, sometimes hot loads require even more assurances.

For just-in-time delivery, dedicated moves by sprinter vans, cargo vans, or straight trucks can often be a smarter option. Cargo vans and sprinter vans are great for moving smaller loads for short distance trips. Straight trucks are ideal for medium sized loads and can handle longer trips. Since these vehicles vary from your traditional tractor trailer, it’s important to be aware of their capacity:

• Cargo van capacity is typically 2,000-5,000 lbs. and up to 8 ft.
• Sprinter van capacity is typically 3,000-5,000 lbs. and up to 12 ft.
• Straight truck capacity is typically up to 12,500 lbs. and up to 22 ft.

Advantages of expedited ground services
Capacity is just one way that dedicated vans and straight trucks differ from your typical freight services. Expedited ground services have some significant advantages for just-in-time deliveries:

• You can get time definite delivery. Pick-up and delivery times are more accurate because your load is moved on a dedicated vehicle and often served by team drivers.
• Your freight has less risk of damage. Your freight stays on the same vehicle the entire way and doesn’t share the space with other freight.
• Your freight moves fast. Because of their size, vans and straight trucks can be loaded faster, can move faster, and aren’t limited by the same amount of restrictions that tractor trailers are.

Are these services right for your just-in-time freight?
Like any freight service, just-in-time delivery options aren’t a one size fits all. There are some types of loads that are better candidates for dedicated vans than others. Here are some factors to consider:

• Size. What are the dimensions of your freight and how much does it weigh? Since sprinter vans and cargo vans are smaller than your typical tractor trailer, you need to know if your load will fit.
• Destination. How far does your freight need to travel? Cargo vans and sprinter vans are better suited for shorter distance trips. Are you delivering to an area that’s hard to reach? Due to their small size and few restrictions, vans have better accessibility.
• Delivery requirements. Do you have a specific delivery window you need to meet or do you have some flexibility? Shipping in a van will give you more control since the move is dedicated.
• Risk of damage. Are you shipping fragile cargo? If safety is a significant concern, using a dedicated van can give you peace-of-mind. There are less stops and less freight on the vehicle to worry about shifting and impacting your cargo.

Shipments for manufacturing businesses are often good candidates for just-in-time delivery with a cargo van, a sprinter van, or a straight truck. With production efficiency being extremely important, these services can help keep an assembly line running by delivering a replacement part or new equipment exactly when they are needed. Manufacturers can also save a significant amount of money by having raw materials delivered right when they are needed instead of dealing with storage costs.

Another situation where dedicated vans or straight trucks can solve just-in-time delivery needs is with trade show shipments. Convention centers often have specific receiving times and restrictions that can result in hefty fees if not followed. Even worse, if your exhibit materials don’t arrive in time for the show or show up damaged, it can be hard to recover. No exhibitor wants to make an investment into a trade show only to be left without their booth materials.

Just-in-time delivery carriers and brokers
If you think you could benefit from just-in-time delivery with a dedicated van or straight truck, you need to work with the right partners. Not all freight brokers have relationships with carriers that have cargo vans, sprinter vans, or straight trucks in their fleet. Working with a broker that can’t offer these services can limit your options – and when you have a hot load, there’s nothing worse.

The carriers your broker works with also need to be reliable and extremely responsive. Make sure your broker has standards in place that require the carriers they work with to have a history of meeting delivery expectations.

Overall, a quality freight broker should help you ship smarter. When you work with our team at PartnerShip, you only have to make one call for all of your freight needs. We understand the urgency of your just-in-time freight and we know how to find you the delivery options that are best suited for your needs and budget. Contact us today for a free quote.

Not using the right service for your freight is just one thing that could be hurting your bottom line. Download our free white paper to make sure you're not making any of these common mistakes!

The Impact of Natural Disasters on Freight Shipping

10/15/2018 — PartnerShip

Our economy relies on the reliable transportation of goods and materials to link suppliers with manufacturers, manufacturers with retailers, and retailers with consumers. When natural disasters happen, they can negatively impact your carriers, your lanes, your supply chain, and your cost of moving freight.

The natural disasters that have the most profound impact on the movement of freight are floods, hurricanes, blizzards, earthquakes, and ice storms. Each of these natural calamities produces dangerous road conditions that make driving hazardous, and in extreme cases, can wash away roads or make them completely impassable.

Here are 6 ways that natural disasters can impact your freight shipping operations.

Rates. Obviously, your freight shipping rates will increase in a natural catastrophe. If roads become impassable, alternate routes will need to be taken, increasing fuel consumption and lengthening driver on-duty time, both of which are costs that will be passed along to you. Your freight rates will also increase due to tighter capacity with demand outstripping equipment or carriers refusing to travel to areas with impending, or predicted, severe weather. If you do find a driver and / or equipment willing to take the risk, you will pay for it.

Capacity. After a natural disaster, there is substantial competition for limited transportation resources and equipment. This limited capacity will naturally push costs up, but even if you can afford it, the capacity might be impossible to find.

Transit time. If your regular Atlanta to New Jersey lane is two days, it may stretch to three, four, five or more if a hurricane is bearing down on the east coast. The driver may need to wait it out inland until roads are passable, until the warehouse or factory is open again for business, or may just be caught in traffic. This will increase your transit time.

Fuel. Diesel prices always rise in the wake of a natural disaster, especially hurricanes, because refineries are frequently located near where hurricanes make landfall. This can close a refinery or damage it, making fuel more expensive. In 2017, Hurricane Harvey shut down about 17% of US oil refining capacity in Corpus Christi, Port Arthur, Lake Charles and Houston, TX. The disruption to oil refining drives up fuel prices and the fuel surcharges carriers charge you for every load.

Refused loads. Many times carriers will refuse to pick up or deliver freight in the event of a natural disaster. If your carriers refuse your loads, your supply chain will suffer. Your plants can go idle, waiting for materials or components; your customers’ plants can go idle, waiting for you; retailers can run out of inventory; all of which result in opportunity and revenue lost.

Inbound delays. Your flight from Dallas to Los Angeles will be delayed if the inbound flight from Chicago is late due to weather. Inbound freight can be impacted in the same way. Even though your area might not be facing weather issues or a natural catastrophe, if your inbound freight is delayed due to facility shutdowns or power outages caused by severe weather, you will be affected.

Here are some suggestions to deal with the effects of natural disasters on your shipping:

• Two tactics to manage unexpected increases in your freight rates are 1), accrue for contingencies in your annual freight budget and 2), shop around. Working with a broker that has access to thousands of carriers can help you move a load when your regular carriers cannot.
• To alleviate difficulties due to a lack of capacity, think through different transportation options before disaster strikes, such as lining up backup carriers for different regions of the country or shipping lanes, and working with your existing carriers to map out alternate routes.
• Build slack into your supply chain. Just-in-time inventory control is easier when you manage the assets moving your freight but is much more difficult to control when you are relying on carriers which can be delayed to natural disasters.
• Leverage your freight spend. Giving more freight to fewer carriers can help you negotiate lower fuel surcharges.
• Plan your transportation to optimize transportation modes. For example, it might be less expensive to ship your freight as multiple LTL loads rather than full truckload. Or moving everything in one truck might be the better alternative.  

Here is Our September PartnerShip Carrier of the Month!

10/12/2018 — PartnerShip

The mission of PartnerShip is to help our customers ship smarter and stay competitive. The only way we can do that is to partner with great carriers and we love recognizing our awesome partners!

Our September Carrier of the Month is Fanton Logistics of Garfield Heights, OH. They have been serving customers since 2007 and have a fleet of 23 Volvo power units and 53′ dry vans. Building trust and respect through quality customer service and on-time delivery is their main goal.

The main goal of the PartnerShip Carrier of the Month program is to recognize carriers that do an exceptional job helping customers ship and receive their freight. PartnerShip team members nominate carriers that provide outstanding communication, reliability, and on-time performance.

As our September 2018 Carrier of the Month, Fanton Logistics gets lunch and an official framed certificate to proudly hang on their wall.

Consider becoming a PartnerShip carrier because we try very hard to match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

PartnerShip Celebrates Manufacturing Day, Friday, October 5th!

10/02/2018 — PartnerShip

PartnerShip is proud to help celebrate Manufacturing Day 2018.

MFG Day was started in 2012 to acknowledge the large role manufacturing plays in the US economy and to help inspire the next generation of engineers and manufacturers. Its main purpose is to educate and inform students, teachers, and community leaders about how important manufacturing is to their local community and their local economy. PartnerShip is proud to partner with many organizations that support and promote manufacturing, such as NTMA, MAPP, PMPA, Manufacturing Works, and many others!

There is an increasing skilled labor shortage in the manufacturing sector, and MFG Day gives manufacturers an opportunity to open their doors and correct the misperception that manufacturing involves repetitive, unskilled tasks that happen in dark, dirty factories; it’s an opportunity to show people what modern manufacturing really looks like. Manufacturing offers high-quality jobs and career choices. Consider these statistics:

• US manufacturing is the 9th largest economy in the world. (Source: Bureau of Economic Analysis)
• Manufacturing supports 18.5 million jobs in the United States. (Source: Bureau of Labor Statistics)
• Manufacturing comprises nearly 12% of the GDP of the US. (Source: Bureau of Economic Analysis)
  
• In 2017, the average manufacturing worker in the United States earned $84,832 annually, including pay and benefits. (Source: Bureau of Labor Statistics)
  
• Over the next decade, nearly 3½ million manufacturing jobs will likely be needed. (Source: Deloitte and the Manufacturing Institute) 

Last year, 600,000 people attended MFG Day events, including 267,000 students.

PartnerShip works with hundreds of manufacturers and we’re proud to spread the word about the importance of manufacturing. If you’re a manufacturer that wants to work with a shipping partner that understands your business, contact PartnerShip for a quote on your next shipment!

How to Reduce Shipping Costs: Are You Sabotaging Your Freight Spend?

09/27/2018 — Jen Deming

Shipping expenses are one of the top expenditures for most businesses, which comes as no surprise because it can be extremely challenging to determine how to reduce shipping costs. So far in 2018, US companies spent 6.2% more than they did year-over-year, totaling a record $1.49 trillion in shipping- related expenses. Many common shipping practices sabotage a business's ability to get ahead by protecting their bottom line. What are some important mistakes to avoid when figuring out how to reduce your shipping costs?

It's not always what's inside that counts.

Proper packaging is critical in helping to reduce shipping costs. We are all familiar with the risk of damages - used boxes that have holes or older labels still attached are asking for trouble. Make sure you are using the correct type of packaging materials for the product that you are moving. If you have more than a few boxes, it's a good idea to palletize all of them together, and wrap with shrink wrap. Freight shipments are loaded and unloaded at several terminal stations in route, and palletizing can keep them from being separated or lost along the way. It's also critical to use the right size packaging to help shippers reduce shipping costs. Make sure you are packaging your product with enough space inside to include proper cushioning, but not so much as to allow room for shifting or that make it difficult to handle - a carrier will charge for that too.

You are clueless about your customer's location.

Are you aware whether your receiver has a dock? How about a forklift? Are you delivering to a school, church, or another hard-to-reach area or location that risks being designated as "limited access" by the carrier? Will a 53' dry van be able to maneuver around that location? In addition to that, are hours of operation restricted for pick-ups or delivery? Every one of these variables can make a delivery potentially more difficult and more damaging to your bottom line due to costly accessorial charges. Keep in mind, the more difficult it is to get the delivery completed, the more you need to be prepared for additional fees. Planning ahead and knowing exactly what your carrier will charge for any additional services will help keep your shipping costs where they need to be.

Assuming that delivery estimate is a guarantee.

Shippers have to keep in mind that the estimated delivery day is just that - an estimate. Just as with your everyday postal service provider, business days are those included in a work week - weekends and holidays are not included. A more reliable measure to figure out shipment delivery is to take a look at transit times. When scheduling with a carrier, be sure to ask for this rather than relying on the estimated delivery date. That way, you know if your 5 day freight transit picks up on Monday, and an unexpected storm kicks up along the way, a 1 day transit delay actually results in a Monday delivery. Keep things safe by factoring in a couple extra buffer days when communicating to your customer. If you are truly in a crunch, shop the different expedited service options among different carriers, but be aware anything last minute will cost you, especially as weather worsens as we head into winter and the holiday crunch. Avoiding last minute rush shipments is always the quickest way to reduce shipping costs. 

It's about 500lbs...ish?

The old adage, "measure twice, cut once" isn't just a cute lesson in being diligent - it's a very important rule for shippers to live by. Guessing just doesn't work in an industry where being a few pounds or inches off can potentially double your freight bill. Carriers check weight and dimensions once, twice, and once more just for fun with calibrated scales every time your pallet is picked up by a forklift at a terminal. If the weight of your shipment doesn't add up to what's on the BOL, you can pretty much rest assured you will be billed for the difference. If you've already quoted your customer and billed them on shipping you estimated based on inaccurate measurements, you're playing a risky game. Be sure your warehouse scale is calibrated and reset often. If you don't have a large enough commercial scale at your place of business, measure each component of your load (including pallets) and add them up. Be as thorough and as accurate as possible to avoid any surprises.

Handing the reins to your vendor.

You may love your vendors, but lots of businesses take for granted the cost- cutting potential that's available by managing their own shipping. If you are able to do so, it pays to take a look at what carrier and service your vendor is using to deliver your freight and take control of your inbound options. Some carriers have more competitive lanes in certain regions, while others may offer additional options and less expensive fees for extra services your business may require. If you are responsible for your inbound freight costs, it's worth it to put in the time to measure which carrier and service really work best for you. The additional responsibility doesn't have to be a headache, either. By working with a quality 3PL, you can make sure you are using the correct carrier, correct service level, at the most competitive price. It's a surefire way to be sure you are reducing your shipping costs where you need to.

Figuring out how to reduce shipping costs starts with some simple best practices. Double checking your specs, being knowledgeable about your transit and locations, and researching carrier options help keep you prepared and proactive about avoiding higher freight costs. When you are stuck or simply need some experts on your side, PartnerShip can help make sure you are setting yourself up for success. To speak with a specialist to learn more about where you can cut your shipping costs, call 800-599-2902 or email sales@PartnerShip.com.

Learn more about common freight shipping challenges!

New Excessive Length Restrictions You Can't Afford to Ignore

09/18/2018 — Jen Deming

It's a tough time for shippers and carriers alike. It's no secret that the current capacity crunch is affecting freight rates and transit times, but now shippers are facing new excessive length restrictions as well. As the number of available freight shipments continues to increase at a record-setting rate, carriers simply cannot keep up. In an effort to free up for space for available loads, XPO will be implementing new restrictions on certain types of shipments. What are the changes being made, and what else can shippers expect from freight carriers as capacity continues to tighten?

XPO will be making a few specific changes that will affect the excessive length policies currently in place. The primary change that will affect customers is the following:

• As of 9/24, XPO will no longer pick up shipments of pipes or bars that are not crated, regardless of length. Leading up to the 24th, all items should continue to move without problem unless over 20ft or more, which would be determined at the service center level

To summarize, if you are shipping pipes or bars of any length, they must be crated - simply palletizing your load will earn you a missed pick-up. Some shippers like to save time by combining multiple commodity types of different classes onto one pallet and one bill of lading. If you are used to combining your multi-class shipments into one load, and it includes bars or pipes, crate them separately from the rest of your freight and create an individual BOL. XPO has created a packaging guide with notable rules of thumb to help properly package your shipments and gives further insight into excessive length articles.

The active phasing out of excessive length shipments by XPO is anticipated to have a favorable impact on current available carrier capacity. It's a safe assumption that other carriers may follow suit. Many common carriers do not have the specific equipment needed to properly move long freight safely and efficiently. Historically, excessive length freight contributes to more damage claim submissions and creates much more wasted space than a standard dimensional shipment. This means less freight can be loaded into a truck at a time, and this can lead to an increase in missed pick-ups and longer transit times for other shippers.

Some carriers have already adopted special charges for small package ground shipments that are considered oversized. FedEx and UPS both charge higher surcharges on these types of shipments in order to discourage shippers from moving them. These fees range anywhere from $80 up to $500 on top of regular service cost, depending on the carrier and package size. Right now, many freight carriers already have excessive length fees in place, and it's entirely possible that carriers that do continue to move oversized freight loads may implement increases or initiate the same sort of surcharge system in the near future.

For customers who are shipping commodities that are consistently rated excessive length, it may be time to consider looking into truckload service options. Moving full truckload is a great alternative for businesses shipping many pallets of product at a time, but it's also a secure and efficient option for those who have fragile, large, or high-value freight. With this option, you pay for the cost of the space you take on a full 53' truck. Freight class doesn't affect your rate, and you may have more flexibility with packaging. Added security and quicker transit times typically are additional benefits. Depending on the length of your haul, a dedicated truck may be costly, but a freight broker can help look into partial truckload options that may better fit your budget. Whatever freight shipping option works best for you, it's a good idea to look into all available choices as the transportation industry continues to evolve.

The capacity crunch is an ongoing challenge, and carriers are responding by changing the industry as we know it. Pricing for both freight and small package services is rising, and policies are being adjusted to make room for an increase in demand. Working with a quality freight broker can help steer you in the right direction and make sure you are shipping smarter. Contact PartnerShip at 800-599-2902 or email sales@PartnerShip.com today.

The August PartnerShip Carrier of the Month

09/14/2018 — PartnerShip

PartnerShip is proud to partner with many high-quality freight carriers to help our customers ship smarter and stay competitive. We love shining the spotlight on carriers that go above and beyond and provide stellar customer service.

Our August Carrier of the Month is A&M Group Enterprises, Inc. of Berlin, CT. They have been in business for more than 15 years and have a fleet of 30 power units and 35 trailers and strive to make deliveries as smooth and hassle-free as possible. At the same time we recognize A&M Group Enterprises, we'd again like to express our thanks to all drivers that keep our economy moving during National Truck Driver Appreciation Week.

The PartnerShip Carrier of the Month program was created because we want to recognize carriers that do an exceptional job helping customers ship and receive freight. PartnerShip team members nominate carriers that provide outstanding communication, reliability, and on-time performance.

For being our August 2018 Carrier of the Month, A&M Group Enterprises gets lunch and a nifty framed certificate to proudly hang on their wall. The “thank you’s” may be small but our appreciation is huge!

Interested in becoming a PartnerShip carrier? We try very hard to match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

5 Key Things to Know About Shipping Stone

09/12/2018 — Jen Deming

One of the most common, and most difficult, commodities being moved either LTL or full truckload is natural stone materials. These are used mostly for construction projects, both residential and commercial. The stone can be cut, crushed, blocked, or moved upright in slabs, and each come with different requirements for packaging and handling. As dense and heavy as stone is, it can be very fragile, brittle, and difficult (not to mention dangerous) to transport. Whether you are going either LTL or full truckload for your stone shipping, there's a slew of potential complications you need to be aware of in order to ship safely and securely.

1. Packing and Packaging

First and foremost, proper packing and packaging materials are very important for stone shipping. In the most ideal of scenarios, smaller freight shipments can be packed in custom crates, with built-in foam material for cushioning. The crate shouldn't be too large, and should contain minimal extra space to limit movement of the product inside. Stone material can be separated in bags within the crate for easier removal and distribution upon delivery. Customized crates can be a little pricey, but it's well worth the extra cost in security. This is especially true if you are moving through an LTL carrier. In that case, your stone will likely be loaded and unloaded several times throughout the process, both initially and through terminals during transit.

Palletizing your stone shipments is another recommended option for larger freight loads, and are often stacked with wrapping materials in between to prevent scraping. Ideally, a specialized piece of equipment should be used to transport stone shipments cut into slabs, called an A-frame. Typically, these are made of both wood and steel and include a base with A-shaped bars angling upward acting as a sturdy support for heavy slabs. They can be used for both storage and transport, and many have wheels that can be locked into place or removed. These frames can be loaded onto the truck by either forklift or crane.

2. Trailer Types

There are many truck types that are able to transport stone, and the equipment required depends on how the stone is packaged.a 53' dry van (enclosed trailer) with swing or roll-up doors will work well for most smaller shipments going LTL. Shipments are loaded at the rear, using a loading dock and forklift. If a loading dock is not available, some trailers have lift-gates, but this additional service does come with a fee and makes it more difficult to find available trucks. It's important to note that palletized shipments of stone are generally not recommended to go LTL, unless plenty of corner guards, foam or other packing materials are being wrapped with the product.

There are a few additional trailer-type options for truckload stone shipping. A flatbed is an extremely popular trailer type that is widely used for its versatility. There are no sides so the deck is open, and freight is typically loaded over the sides and the rear. A step-deck or drop-deck is a variation of a flatbed that consists of both a top and bottom deck. The lower part is designed to haul freight that may be too tall to be hauled with a standard flatbed. Additional open deck options include RGN (Removable Gooseneck Trailers), stretch RGN, or low-boys. All of these options are designed to be used for exceptionally tall or long freight loads. These open types of trailers will most likely require straps, chains, or tarps to help protect the freight from wind or weather damage and will need to be requested by the shipper so that the carrier is prepared. A conestoga is a trailer that comes with a roll-up tarp system that creates sides and a top to offer protection of the freight, which is an added benefit to fragile stone shipping. Keep in mind, due to the specialized nature of these pieces of equipment, they may be more expensive and more difficult to find.

3. Over Dimensional Concerns

It's very common for large stone orders or building materials to be over dimensional when going full truckload. Knowing what to expect when it comes to legal requirements and how your shipment may be affected are very important in planning the haul. Every state has different legal requirements for obtaining a permit in order to transport over-sized freight. There are not only restrictions on hours of operation varying by state, but also restrictions on drivers for hours of service - meaning there is less time your shipment can be on the road. As the shipper, it's crucial to plan as much as possible beforehand and to give accurate estimates for transit time. It may be smart to plan an extra day or two when communicating with your customer. Since the load will more than likely go through checkpoints in each state it travels, each stop stop can potentially hold up your load. Make sure your drivers are prepared with the necessary permits, paperwork, and commodity information (likely including product spec sheets and packing slips).

4. Insurance Coverage

Due to the fragility and potential hazards and risk for damage in shipping stone, making sure you have proper insurance coverage is crucial. Carrier liability is typically limited, especially for LTL common carriers. So, if your shipment and damaged in transit, the probability that you will receive full compensation for the value of your product is very unlikely. Usually, in LTL shipments, the payout depends on a dollar per pound amount based on the class and commodity. In order to get this payout, you will need to go through all of the necessary steps to file a claim and prove the carrier is at fault for damaging your shipment. It can be a tedious process with a very limited return. Many shippers find it much more beneficial to obtain additional freight insurance to have more complete coverage of their freight.

Truckload carriers are required by the FMCSA to meet specific primary insurance minimums. Cargo liability is the type of insurance that covers your freight while it is in transit. Typically, up to $100,000 in cargo liability is covered, but it's important to note not all types of commodities are covered. Restrictions can vary depending on insurance company, so it's always a good idea to look into purchasing additional cargo insurance to be sure your freight is covered.

5. Accessibility of Site/ Unloading Teams

Another huge challenge for shippers moving stone materials is accessibility of the pick up and delivery locations. Oftentimes, these loads are being picked up directly at the quarry, and it can be difficult for the driver of a 53' dry van or a flat bed to maneuver in these locations. Delivery can be at construction sites, or even residential lots, which poses even more difficulty for drivers. It's important to know that the driver of your delivery truck typically will not assist in the loading or unloading of your freight. And with thousands of pounds of hard-to-move, bulky product, you need to be prepared and have a well-trained and reliable team ready at your disposal - possibly even after hours. Most truckload carriers charge detention after 2 hours for loading/unloading, which means extra money in fees off your bottom line. The time can go quickly, so have any equipment and areas cleared that are needed for loading and unloading. Being better prepared on the front side can save you lots of money and time wasted later on.

Stone shipping is one of the most challenging and problematic types of freight shipping out there. It's also very common. As both commercial and residential builders are more frequently using natural stone in their designs, the demand for transporting these materials is increasing exponentially. Stone shippers have to equip themselves with as much knowledge as possible about the many issues that may arise both during and before and after transit. Being well-informed is the best way to ship as smart and as  securely as possible while minimizing the potential for costly damage. Working with a freight broker can lend you some expertise from finding reliable and vetted carriers, to knowing just what type of equipment you need to get your freight to its destination safely. Contact PartnerShip for your next stone shipment!

PartnerShip Salutes America’s Truck Drivers!

09/10/2018 — PartnerShip

This is National Truck Driver Appreciation Week and PartnerShip would like to recognize the men and women who keep our economy strong by moving freight safely, reliably and efficiently.

"From the food and medicine in our cabinets, the furniture and electronics in our living rooms, and even the cars or bikes in our driveways – none of those items would be available to us without truck drivers," said American Trucking Associations (ATA) COO and Executive Vice President of Industry Affairs, Elisabeth Barna.

National Truck Driver Appreciation Week happens September 9 - 15 to honor all 3.5 million professional truck drivers for their hard work and commitment. PartnerShip is saying “thank you” with a Dunkin' Donuts gift card for drivers that move a full truckload for us during the week. It’s our small way of thanking drivers for helping our customers ship smarter.

To learn more about National Truck Driver Appreciation Week and the American Trucking Associations, visit the ATA website. To become a partner carrier, contact one of our Carrier Procurement Representatives for a setup packet at carriers@PartnerShip.com or visit our Become a PartnerShip Carrier webpage. Then check the PartnerShip Load Board and get started!

What to Expect With Over Dimensional Freight

08/24/2018 — Leah Palnik

When you’re preparing an over dimensional freight shipment, the number of restrictions and factors to account for can be overwhelming. One mistake can have costly consequences to your bottom line and transit times. However, knowing what to expect when you’re getting your shipment ready will help ensure everything goes smoothly.

One of the reasons it can be challenging to set up an over dimensional shipment is that each state has different legal requirements you have to adhere to. However, there are some common categories that many states have restrictions around:

• Travel time. Many states will restrict the hours that your carrier can be on the road when transporting an over dimensional shipment. Generally, travel is restricted to daylight hours (one hour before sunrise until one hour after sunset), which reduces your available time on the road, especially in the winter months when the days are shorter. Some states may also restrict transport during rush hour for major cities, depending on the size of your shipment. You will also need to factor in if you will be shipping close to a major holiday when travel can be restricted both the day of and the day before.
• Escort vehicles. Depending on the states your cargo is traveling through, your carrier may be required to use escort vehicles, also known as pilot vehicles. These vehicles serve a couple different purposes. They help to warn other vehicles on the road and they can check for low hanging wires, bridges, or any other road hazard the truck may encounter. How many escort vehicles you need in the front and/or back will be determined by your shipment characteristics and the states it’s traveling through.
• Route surveys. Safety is a major concern when shipping over dimensional freight. Route surveys are required by some states for certain oversized shipments to help ensure the safety of the load, to prevent public property damage, and protect motorists. During route surveys, a pilot vehicle will go through the exact shipment route proposed to document any potential obstructions or hazards like tight turns or low bridges.
• Safety equipment. Depending on your shipment dimensions, flags and lights may be required on the tractor, trailer, and/or the escort vehicles. This helps with visibility for other motorists on the road. You will typically see red or orange flags and amber lights used.

When shipping over dimensional freight you not only have to follow the state restrictions, but it’s also a requirement to obtain permits from each state your freight passes through. The permits will include information like your shipment dimensions, what you’re shipping, and the origin and destination. It will also spell out the conditions that need to be met as far as safety equipment, escort vehicles, and restricted times. It’s important to note that there are fees for the permits which vary depending on the state.

While there is a lot that goes into planning for an over dimensional load, much of the responsibility falls on the carrier. The carrier creates the suggested route and submits it to the states to obtain the needed permits. The carrier also makes the arrangements for escort vehicles and other safety equipment.

As the shipper, your main concern should be providing the most detailed information possible so everything with the planning process goes smoothly. When requesting a quote, first and foremost, you will need to have your dimensions. The length, width, height, and weight will all determine what kind of state requirements you will need to follow. You will also want to provide information about your commodity including the model number, the serial number, value, and description. On top of that, it’s a good idea to include information about how it will be loaded and unloaded.

Due to the nature of over dimensional freight, you will need to get a quote at least two weeks prior to when you need the load moved. All of the pieces that contribute to moving an over dimensional load take time to secure. These restrictions also affect your transits times. You can estimate 50 miles per hour to travel, but add a cushion to account for route changes or other unforeseen issues.

You can also expect to pay more than what you would with a typical load, with line items for permits, escorts, and an over dimensional surcharge. All of these extra steps take time and cost money, so your quote will be calculated accordingly.

Working with a freight broker is the best way to ensure you’re receiving a competitive price for your shipment. A quality broker will know what questions to ask so that everything is done efficiently and every factor that could affect your shipment is accounted for ahead of time. Contact PartnerShip for your next over dimensional load!

Ask a CTB: Your Shipping Questions Answered

08/21/2018 — Jen Deming

A freight broker is someone who assists shippers with finding qualified carriers to haul available loads, and works within a 3PL (third party logistics) organization by outsourcing shipping and logistics services. These individuals facilitate the relationships between the carrier and the shipper, and will negotiate rates with carriers, arrange the transportation, schedule pick-ups, provide follow-up on tracking, and will often offer claims assistance for loss or damage on behalf of shipper. A freight broker should serve as a shipper's strongest advocate, and is a great resource for expert shipping advice.

There are many advantages to working with a 3PL, such as cost and time savings, additional expertise, and flexibility. A knowledgeable freight broker can custom fit shipping options based on the specific needs of your business. 

Next up: what's the difference between parcel shipping and freight/LTL? Small package shipments are typically under 70lbs but can go up to 150lbs, and are often shipped in your own boxes or carrier supplied packing materials. The packages are shipped singularly and should not be in excess of 108 inches in length. Small package shipments are subject to dimensional weight pricing, which can get expensive, so it may make more sense to ship via a freight service.

LTL or less-than-truckload shipping usually consists of multiple boxes or containers stacked on pallets and are over 150lbs. LTL shipments can utilize multiple modes of transportation such as rail or motor truck, and are sent with other shippers' freight to reduce cost. Depending on the length of the shipping lane, often these shipments are loaded, unloaded, and reloaded at multiple stops throughout transit. If you have multiple pallets (6 or more), need shortened transit time, or require enhanced security, it may make sense to use a truckload service instead of LTL.

Furthermore, what's the difference between LTL and TL? TL (or FTL/Full Truckload) refers to booking a dedicated semi-truck for your shipment, that will not be hauling other cargo along with yours. This option is most economical for shippers who have a very large shipment with multiple pallets, on that requires a lot of space, a high-value and fragile shipment, or one that needs to move at a faster pace. If your business requires strict pick-up windows or appointments for delivery, it may also make sense to work with a dedicated carrier. In the past, I've worked with customers who required set arrival times for pick-up, and though they may not necessitate the ENTIRE space within a 52 ft truck, appreciated the reliability of a dedicated truckload service over an LTL common carrier. Booking a dedicated truck also gives you the option should you need specialized equipment such as a flatbed truck or refrigerated van.

What is an NMFC/ freight class? How do I know which to use for my shipment? You'd be amazed at the variety of customer's freight shipments that I've worked with. From toy makers to hospital supply distributors, I've shipped the craziest stuff, and they all have a specific freight class or NMFC assigned to the category of shipment. The NMFC, or National Motor Freight Classification, can be rated as low as 50 and as high as 500. The higher you go, the higher the rate for your shipment. And details matter! Whether your work table is wood or plastic, assembled or broken down, each factor can affect the class of the freight. So it's important not to guess or mark whatever class you think may save you a few bucks. Freight reweighs and reclassifications are very real, and you don't want to have a $2,000 bill when you have $200 built into the budget. Your freight broker can be a good resource to determine your shipment's correct class - cutting down on costly errors in the long run.

What are these "accessorial" charges on my bill? Can I avoid them? My own customers brought me questions about the unanticipated service charges on their freight bills more often than anything else! Accessorials are fees a carrier charges for additional services. Common examples of these include lift-gate services, residential deliveries, inside pick-up/delivery, oversized freight charges, and limited access pick-ups or delivery. The difficulty with these is that the cost of the fees varies by carrier, and while one may determine one location "limited access", a different carrier may not. Your best bet? It's smart to do your research about every service your require before you get your rate quote. Find out if the pick-up location has a dock and a forklift. Know for certain whether your customer's delivery location is a place of business or their own home. Be accurate in your measurement of your shipment's dimensions and weight. Finally, consult your freight broker for any questions you may have about what incurs charges and what doesn't - they are your best advocate!

Just when you think you have this freight shipping thing figured out, carriers can throw you a curveball. It pays to be vigilant and ask questions of the experts so YOU can be sure you are shipping smarter and staying a step ahead. If you have any questions about your shipping practices, or how the shipping experts and PartnerShip may be able to improve your efficiency and lower your costs, email sales@PartnerShip.com or call 800-599-2902.

The PartnerShip July Carrier of the Month Is… (drum roll please)

08/17/2018 — PartnerShip

PartnerShip works with high-quality freight carrier partners to help our customers ship smarter and stay competitive and we love recognizing our awesome carriers for a job well done!

July’s Carrier of the Month is Salem Ridge Contractors LLC of Waterford, Ohio! They specialize in heavy haul and oversize loads.

The PartnerShip Carrier of the Month program was created to recognize carriers that go above and beyond to help our customers ship and receive their freight. PartnerShip team members nominate carriers that provide outstanding communication, reliability, and on-time performance.

For being our July 2018 Carrier of the Month, Salem Ridge Contractors gets lunch and a nifty framed certificate to proudly hang on their wall. Our gestures may be small but our appreciation is huge!

Interested in becoming a PartnerShip carrier? We match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

For Good Measure: How to Avoid Freight Reweighs

07/26/2018 — Jen Deming

LTL shipping requires plenty of diligence and double checking on behalf of the shipper. All may seem in order: you've used proper packaging, paperwork is up to date, shipping addresses reviewed, accessorial requirements checked, and you are confident you are using the proper freight class. Then it happens. Your shipment is delivered safe and sound, but when the invoice arrives, your bill is nearly $100 over what you had anticipated. On further review, you learn you've been hit with a reweigh fee by the carrier. How did this happen?

Freight reweighs are becoming more and more frequent, especially as dimensional and density based pricing becomes more common. It's important to understand what constitutes a reweigh, and what puts your shipment at risk. Many shippers, particularly small businesses, do not have certified scales that are large enough to accurately measure a larger LTL (less-than-truckload) shipment. This means that many of the weights listed on the BOL (Bill of Lading) are approximations, and carriers are pretty vigilant at checking for inaccuracies with their own certified equipment. A freight reweigh occurs when a carrier inspects and weighs the shipment and when the actual weight and the weight listed on the BOL do not match. One of the primary factors used to determine freight cost is weight, and in many cases, affects freight class as well. Often, a carrier will charge not only for the difference in weight, but also a fee for the freight reweigh itself.

To avoid a freight reweigh, it is so important that shippers try to avoid "guessing" their shipment weight. If your business does have a certified commercial scale, you are a step ahead of many other shippers. Be sure to have it calibrated and checked frequently to avoid miscalculations. If you do not have a scale, it is key to obtain accurate measurements and weights for ALL of the materials being shipped. This can be even more challenging if you are shipping an assembled, finished product made up of several separate pieces and different classifications. Add up materials used on product spec sheets, catalogue listings, and product invoices to get as accurate a weight as possible. It can be beneficial to look at any inbound shipping invoices for any pieces of your finished product that were shipped to you as a supply order. In short, don't be tempted to take shortcuts. It pays to take the time to measure individually and make educated and precise estimates.

Another mistake that many shippers make that encourage freight reweighs is neglecting to include packaging/packing materials in their calculation of gross weight. An average 48x40 pallet weighs around 30-40 lbs, and if you are shipping a multi-pallet load, that extra weight adds up fast. While it's always best to avoid guessing your shipment's weight, in the case shippers aren't able to weigh their shipments on a calibrated scale, it is important to factor this figure in the total. Additional materials used to protect your shipment such as molded plastic corner reinforcements, fiberboard, wooden stabilizers, and even foam inserts can increase weight, especially if you have a larger LTL shipment.

It's key to remember that accurate weight is not the only factor that affects your shipment- it helps to determine your freight class, as well. For heavier, denser items that fall into the lower NMFC classifications, total weight of the shipment is used to calculate at price-per-pound. For less dense shipments that take up more volume, your freight class can be higher and your shipping more expensive. If you happen to overestimate the weight of your shipment, and it falls into one of these higher freight classes, you will be charged more at the higher freight class. It is crucial for shippers to know their precise weight, freight class, and your freight density in order to estimate accurate shipping charges.

Even if you feel you've got everything in order, freight shipping can always lead to some surprises. While it's never a good idea to cut corners or knowingly try to mislead a carrier in the hopes of saving a couple bucks, sometimes even thorough shippers can get hit with some unforeseen charges. Don't let freight reweighs be one of them. The freight experts at PartnerShip have your back and can help make sure you are shipping smarter. If you have questions about determining your freight class or how working with a 3PL can help lower your shipping costs, call 800-599-2902 or email sales@PartnerShip.com to learn more.

And the PartnerShip June Carrier of the Month Is…

07/20/2018 — PartnerShip

Without high-quality freight carrier partners, our job would be much harder, and the economy would move much slower. We love recognizing our awesome carriers for a job well done because they help us help our customers ship smarter and stay competitive.

June’s Carrier of the Month is Boyko Trucking LLC of Richfield, Ohio! They have been in business since 2009 and specialize in LTL and full truckload shipping.

The PartnerShip Carrier of the Month program was created to recognize carriers that go above and beyond to help our customers ship and receive their freight. PartnerShip team members nominate carriers that provide outstanding communication, reliability, and on-time performance.

For being our June 2018 Carrier of the Month, Boyko Trucking gets lunch for the whole office and a nifty framed certificate to proudly hang on their wall. The gestures may be small but our appreciation is huge!

Interested in becoming a PartnerShip carrier? We match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

Keys to Success for Vendor Compliance and Inbound Shipping

07/10/2018 — Leah Palnik

For many retailers, obtaining vendor compliance and maintaining smooth inbound shipping operations may seem like a tall order. However, with the right planning and follow through, it is achievable. By following these keys to success, you’ll be on your way to reducing your freight costs, avoiding chargeback issues, and creating efficient operations.

Developing an effective routing guide
The very foundation of achieving vendor compliance is developing an effective routing guide. Routing guides provide shipping instructions to your vendors that help you gain control of your inbound shipments. They often include modes and carriers for specific lanes, as well as rate and service requirements.

In order to create routings that are best for your business, you’ll need to consider several factors. Price, transit time, and reliability are all important when selecting a carrier and determining how to have your product shipped. For different services and weight breaks, you want to designate a carrier that provides you with the best rate and can deliver your product in the time you need.

Conducting an in-depth analysis of your inbound shipments can be time-consuming but necessary when determining your routing instructions. This is where working with the right freight broker can make a huge difference. The broker you work with should provide inbound management services that help determine the routings that will be best for your business and will create the routing guide for you – saving you valuable time.

Maintaining good relationships with your vendors
For smooth inbound shipping, you want to have a good rapport with your vendors. Like any other relationship, communication is key. For example, when you send your routing guide out to your vendors, it’s a good idea to include a request for confirmation. However, you won’t always receive one. If that’s the case, following up and opening the lines of communication will be your best bet to ensure vendor compliance.

If your vendors aren’t using your routing instructions after receiving your routing guide, you’ll need to follow up with a call or email. When you have a good relationship with your vendor, you’ll have the right point-of-contact and will be able to resolve the issue quickly. If not, you could have a harder time achieving vendor compliance.

Maintaining a relationship with your vendors can be difficult and time-consuming. This is another area where working with the right freight broker can make a difference. When selecting a freight broker, ask about experience in your industry. Quality freight brokers familiar with your industry will already have an established relationship with many of your vendors, which will help with compliance efforts.

Perfecting your order forecasting
Managing your inventory can be challenging. But the advantages of forecasting and planning your orders ahead of time are too great to ignore. When you don’t plan ahead and then need your product within a shorter time-frame, you will have to rely on costly expedited services. Spending the time up front to make sure your orders are placed with ample time will be better than spending the extra money in the long-run.

Also, with more lead time, you’ll be in a better position to handle any issues that arise. For example, if your shipment gets lost or damaged in transit and you need your product immediately, you’ll be out of luck. In that event, you’ll need to file a freight claim which doesn’t always guarantee compensation and is often a lengthy process.

If you’re not able to place your orders ahead of time, it’s a good idea to consider freight insurance. Unlike relying on carrier liability coverage, you won’t have to worry about if the carrier is found liable or not and often times you’ll get paid out much faster – making it easier to resume operations as normal.

Conducting regular reviews for improvements
Once you do have a routing guide in place and have vendor compliance, you can’t just set it and forget it. It’s best to review your routing instructions periodically so that you’re always getting the best rates and service possible.

You can choose to set aside a specific time each year to do a review. But if you make any changes throughout the year with your orders or any other factor that affects your shipments, you’ll want to take that time to evaluate and update if necessary.

It’s also important to stay on top of carrier rate increases, accessorial changes, and NMFC updates. These kinds of changes can have a significant effect on your freight costs and you'll want to make sure that you fully understand how these changes will affect your specific shipments. For example, carriers announce general rate increases every year and will present an average increase. If you simply use that average to judge how your costs will be affected, your budget will most likely be off. The increases vary greatly across the board depending on a number of characteristics, so it's important to evaluate them based on your specific shipments. 

Partnering with the right freight broker
The keys to vendor compliance and inbound shipping management are easy to master when you work with the right freight partner. PartnerShip can help conduct a complete inbound shipping analysis, create a routing guide, and send routings on your behalf for vendor compliance. Contact us today to get started, or download our free white paper to learn more about managing your inbound shipments!

It All Adds Up: The Operational Costs of Moving Freight

06/22/2018 — PartnerShip

Moving freight is getting more difficult, and therefore, more expensive. If you’ve ever had “sticker shock” from a freight quote, you’re not alone. There are a lot of cost factors that go into the price you pay to move freight, so we want to explain them so you can be an informed shipper and ship smarter.

Every LTL or truckload freight shipment has fixed and variable costs that are calculated into the rate you pay to ship your freight. Let’s start by looking at the fixed costs.

Fixed Costs:

• Truck Payment. Owned or leased, drivers and operators have the expense of their equipment (trucks and trailers) to consider when quoting your freight. New trucks can be leased for $1,600 to $2,500 per month and used trucks can be leased for $800 -- $1,600 per month; a new truck can be purchased for $2,250 a month (purchase price of $125,000 with 5-year financing). On average, truck payments are 16% of the cost of moving freight.
• Insurance. The FMCSA requires individual owner-operators to carry a minimum of $750,000 to $5 million in liability coverage. On average, liability and damage insurance can cost between $6,000 – $8,000 per year, with newly-granted authorities typically paying between $10,000 and $16,000 their first year. Truck insurance accounts for 5% of the cost of freight shipping.
• Driver Salary. This is the largest operating cost of moving freight. Commercial truck driver salaries are based on the distance driven, and although drivers spend a lot of time in traffic, at the dock being loaded or unloaded, etc., their operating costs are only derived from miles traveled. With an average salary of $78,200, driver pay and benefits accounts for 43% of operational costs.
• Office and Overhead. This fixed cost includes a building lease or mortgage, and includes electric, phones, internet, computers, and office support. These costs can vary widely.
• Permits and Licenses. Permits and license plate costs account for $2,300 annually, or 1% of operational costs.

• Fuel. The second largest operating cost of moving freight is diesel fuel. A commercial truck can easily consume 20,000 gallons ($64,000) of diesel fuel per year, accounting for 21% of operational costs.
• Tires. Retreaded truck tires are less expensive than new tires and cost on average $250. Annual tire expense accounts for $3,600, which is roughly 2% of operational costs.
• Maintenance and Repairs. Trucks need constant maintenance and do occasionally break down. Issues with air lines and hoses, alternators, wiring, and brakes are all common in commercial trucks, and can cost $17,500 annually or 10% of operational costs.
• Meals. The truck isn’t the only part of LTL and truckload freight shipping that needs fuel! 10 meals a week at $12 each equals a meals expense of $6,500 a year.
• Tolls. With nearly 5,000 miles of toll roads in the US, chances are good that your freight will be traversing at least one of them, and this will be factored in your cost. For example, a load moving from Chicago to Baltimore will encounter toll roads in Illinois, Indiana, Ohio, and Pennsylvania, costing $225.75.  Sometimes a carrier can avoid toll roads, but this will frequently increase the number of miles driven, which also increases your cost. On average, tolls add $2,500 a year, 2% of the total cost of freight shipping.
• Coffee.  Did you know that truck stops sell more coffee than convenience stores? The average commercial truck driver spends more than $600 a year on coffee. Its effect on cost is negligible but we thought it was interesting!
• Profit. Remember, freight carriers are in business to make a profit. Owners, operators and drivers are funding their kids’ education or dance lessons, paying their mortgages, and buying food and necessities, so please don’t expect them to move your freight for free.

• Electronic Logging Devices (ELD), which have decreased driver productivity approximately 15%. When drivers spend less time driving, transit times increase and drivers move fewer loads, which pushes costs up.
• Telematics services, such as vehicle and trailer GPS tracking.
  
• Driver turnover; not just the cost of recruiting and training, but also the opportunity cost of empty trucks not hauling freight because they have no drivers.
• Finding loads to move can take up a sizable chunk of every day. Every hour spent not driving loaded miles is an hour a driver isn’t making money.

The bottom line is that a lot of factors go into the cost you pay for LTL or truckload freight shipping. The costs listed here are conservative and are probably on the low end, so your costs may be higher.

The struggle is real: moving freight is getting more difficult and more expensive. By shedding light on the costs that go into each and every LTL or truckload freight move, we hope that you’re better informed so you don’t experience “sticker shock” next time you get a freight quote. If you find yourself battling rising freight costs and need some help, contact the freight shipping experts at PartnerShip. We have significant experience in both the LTL and full truckload markets and can help you ship smarter so you can stay competitive.

PartnerShip Loves Our Carriers! Here is Our May Carrier of the Month

06/15/2018 — PartnerShip

We love our carriers, because we know that if it weren’t for our top-quality freight carrier partners, our customers couldn’t ship and receive their freight in a timely and cost-effective way. Our carriers help us help our customers ship smarter. 

Our May Carrier of the Month is Stankovic Transport, Inc. of Brunswick, OH! They have been in business since 2009 with more than 50 owned and operated trucks and trailers.

The PartnerShip Carrier of the Month program recognizes carriers that go above and beyond in helping our customers ship and receive their freight. Our truckload team members nominate carriers that provide outstanding service in communication, reliability, and on-time performance.

For being our May 2018 Carrier of the Month, we’re providing Stankovic Transport lunch for the whole office and a framed certificate to proudly hang on their wall. The gestures may be small but our appreciation is huge!

Interested in becoming a PartnerShip carrier? We match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

Your Guide to Proper Packaging

05/30/2018 — Leah Palnik

Small Package Shipments
When picking a box for your products, you want one that is in good condition (no holes, rips, or dents) and is sized just right. There should be just enough space for the needed cushioning and no more. If you use a box that is excessively large you run the risk of being charged according to your dimensional (DIM) weight, which can get quite pricey.

How you cushion your contents will depend on the product you’re shipping. In general, you can protect the contents of your package with bubble wrap, foam cushioning, paper pad, or packing peanuts. This will help to prevent damages caused by movement and vibration that occur during transit.

Then it’s time to seal and label your package. Use packing tape rather than duct tape or masking tape, and seal your box using the H taping method. Remove any old labels from the box and place your label on the largest surface. Labeling is an important step for proper packaging, because it helps get your shipment to the right place without any unnecessary delays.

Freight Shipments
When deciding how to package your freight, consider the size and weight of your shipment and how it will be handled. What kind of protection will it need? Will it be on a dedicated truck or will it be moved on multiple vehicles?

Palletizing your freight will give it a solid base and will make movement on and off the truck easy and safe, making it a good choice for many different types of loads. Wooden pallets are the most common, and are typically recommended by carriers like FedEx and UPS Freight. However, you may consider metal, plastic, or corrugated pallets depending on what you’re shipping.

For the cartons on your pallets, make sure the contents inside are packaged properly with the needed impact protection and each carton is labeled with the shipper and consignee information. While stacking, you need to consider how it will affect the strength of your shipment. Start by placing heavier cartons on the bottom with lighter boxes at the top, and distribute the weight evenly. Use an aligned, column pattern while stacking and make sure there is no overhang.

Once your pallet is stacked, you’ll want to secure it with stretch-wrap and banding. The stretch-wrap should go around the cartons several times and be twisted every other rotation for increased durability. For banding, use sturdy steel, rayon, polypropylene, nylon, or polyester straps.

You may also want to consider crating if you’re shipping fragile freight. First, select a crate that is constructed from quality lumber. Most carriers will recommend plywood rather than oriented strand board (OSB), medium-density fiberboard (MDF), or particleboard. You also want to make sure your crate is sized appropriately, with excess space kept to a minimum.

Proper Packaging Is Key
Avoiding damaged freight and a claims nightmare starts with proper packaging. Along the way, you’ll also save yourself from costly DIM weight charges and increase the durability of your shipments. The time you spend up front to make sure you have proper packaging will be well worth it. Get in-depth instructions by downloading our free white paper – The Ultimate Guide to Packaging Your Shipments!

Top 10 Trucking Movies of All Time

05/24/2018 — PartnerShip

It’s an argument decades old: what is the best trucking movie of all time? When you work in logistics and shipping, it’s an even more passionate argument.

“It’s gotta be Kris Kristofferson and Ali MacGraw in ‘Convoy!’” “Nope, nope, nope! Patrick Swayze in 'Black Dog.' “What about ‘Breaker! Breaker’ with Chuck Norris? That’s as good as it gets.” “Seriously? Burt and Sally in ‘Smokey and the Bandit’ is the best of the best!”

Everybody has their favorite and since we couldn’t definitively settle the argument, the freight and shipping pros at PartnerShip decided to vote on it and create our own list of the best trucking movies in history.

So here it is: Our pedal to the metal, shiny side up, cross-country driving, east bound and down “PartnerShip Top 10 Trucking Movies of All Time” list.

#10 - High-Ballin’ (1978)
Two truck drivers fight off a gang of hitchhikers who have been hired to drive them out of business. There were so many trucking movies in the 1970s that it actually spurred a nickname for the genre: trucksploitation!

Starring: Peter Fonda and Jerry Reed

#9 - Duel (1971)
A terrified motorist driving a Plymouth is stalked on remote and lonely California canyon roads by the unseen driver of a 1960 Peterbilt truck. This was the full-length film directing debut of Steven Spielberg.

Starring: Dennis Weaver, Jacqueline Scott and Eddie Firestone

#8 - Black Dog (1998)
An ex-con tries to start his life over as a truck driver but when his family is taken hostage he is forced to transport a shipment of illegal weapons. Fans of big rigs and big explosions will dig this one.

Starring: Patrick Swayze, Randy Travis and Meat Loaf

#7 - Over the Top (1987)
A struggling trucker who arm wrestles on the side to make extra cash competes in the World Armwrestling Championship to win the grand prize of $100,000 and a brand new truck to start his own trucking company. The music, montages, and hair alone scream 1980s!

Starring: Sylvester Stallone, Robert Loggia and Susan Blakely

#6 - Breaker! Breaker! (1977)
A trucker, who is a martial arts expert, goes looking for his brother after he disappears in the small corrupt town of Texas City, California, which has a nasty reputation for entrapping truckers. If you like movies that feature a guy in bell bottoms side kicking drunken cops in the chest repeatedly, this is the film for you!

Starring: Chuck Norris, George Murdock and Terry O’Connor

#5 - Convoy (1978)
Which came first? The song “Convoy” or the movie “Convoy?” This movie is based on the song by C. W. McCall and Chip Davis. So now you know; the song came first. The plot involves a corrupt official, truckers and a convoy. In the late 70s, you couldn’t escape the CB radio craze.

Starring: Kris Kristofferson, Ali MacGraw and Ernest Borgnine

#4 - Every Which Way But Loose (1978)
A trucker with a pet orangutan named Clyde gets involved with the law, bikers, and a female thief. Hilarity ensues. Actually, Clyde steals the show in this one.

Starring: Clint Eastwood, Geoffrey Lewis and Sondra Locke

#3 - Big Trouble in Little China (1986)
Directed by John Carpenter, so you know it’s weird.  An all-American trucker gets involved in a centuries-old mystical battle in San Francisco.

Starring: Kurt Russell, Dennis Dun and Kim Cattrall

North Carolina truck stop must fend for themselves against a horde of murderous trucks. That could happen, right?

Starring: Emilio Estevez, Pat Hingle and Laura Harrington

#1 - Smokey and the Bandit (1977)
It was a neck and neck race with Maximum Overdrive, but Burt and Sally pulled it out at the end to claim the #1 position in the “PartnerShip Top 10 Trucking Movies of All Time” list.

The Bandit makes a bet to transport a load of beer in record time and picks up a hitchhiker along the way. His enemy for 1 hour and 36 minutes is Sheriff Buford T. Justice. In 1977, “Smokey and The Bandit” was the second highest grossing film behind Star Wars! 

Starring: Burt Reynolds, Sally Field, Jackie Gleason and Jerry Reed

We hope you enjoyed our light-hearted list of the best trucking movies ever. All of the main characters in these movies had one thing in common: they had a job to do, and so do we, to help you ship smarter and stay competitive. Next time you need to move freight, whether it be local or cross-country, LTL or truckload, or four hundred cases of beer from Texarkana to Atlanta, you can count on the experience of the shipping experts at PartnerShip. We might not be movie stars, but our service is worthy of an Oscar!

We ❤ Our Carriers! The April 2018 Carrier of the Month Is…

05/18/2018 — PartnerShip

At PartnerShip, we love our carriers. We offer quality service to our customers because of the quality of our freight carrier partners; if it weren’t for them, our customers couldn’t ship and receive their freight in a timely and cost-effective way. Simply put, our carriers help us help our customers ship smarter. 

This month, we celebrate our first-ever Carrier of the Month, Royalton Star Inc. of Parma, OH! They have been in business since 2009 and operate 12 trucks.

The Carrier of the Month program recognizes carriers that go above and beyond in helping our customers ship and receive their freight. PartnerShip truckload team members nominate carriers throughout the month that provide outstanding service in communication, reliability, on-time performance and flexibility to our shippers, receivers and our team.

For being our April 2018 Carrier of the Month, Royalton Star receives lunch for their entire office, a sincere letter of thanks from our team, and a snazzy framed certificate to proudly hang on their wall! The gestures may be small but the appreciation is huge!

Interested in becoming a PartnerShip carrier? We match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

ELD Enforcement: Are We There Yet?

05/07/2018 — Jen Deming

According to several reports, it appears that the majority of carriers are now using electronic logging devices to track their hours of service, with as many as 95% becoming ELD compliant. While many small carriers originally insisted that they would not comply and figured it was time to make their exit, the capacity crunch and need for experienced drivers has boosted the trucker's market, outweighing the inconvenience of switching over. According to a DAT Solutions survey, over 60% of these carriers have added the compliant devices within the past three months, following the deadline date.

Survey respondents are, however, confessing that the ELD mandate has a huge impact on day-to-day business, with 87% reporting that the mandate is changing the way they prioritize loads. The most significant factor impacting carriers? A significant increase in detention time – basically any time taking over the given 2 hours. Many shippers fail to recognize that time for loading/unloading freight counts as active "on duty" hours for the driver. The strict HOS (Hours of Service) rules can decrease an already limited amount of hours available for transit time.The good news is, with trucker time being more accurately logged, drivers can now prove exactly how long they were held up during loading. Carriers then have leverage to choose precisely who they want to ship with, and determine who may create problems for them on future loads. While this creates a positive environment for truck drivers, it can leave shippers in the backseat. But don't fret, there are several things shippers can do in order to to create appealing loads for carriers, which we will get into a bit later.

The data taken from the ELD devices can actually help shine some light on existing safety issues within a fleet. Predictive modeling can determine safety concerns that may arise in the future, such as probability a truck may be involved in a roadside accident. By looking at historical data, it will be easier to determine potentially dangerous routes, trucking equipment, hours of operation, and operators. So far, utilizing data in order to better determine areas of opportunity for increased driving safety is the most positive application of the new mandatory ELD technology.

So what's to come? As expected, with drivers spending less time at the wheel in one run, transit times will continue to lengthen. This means that drivers have to take less loads per week as well, with 67% stating that they drive fewer miles than they did before the devices. Parking space is in a crunch as well, with more trucks spending mandatory rest breaks at stops. This is also related to yard congestion, or several trucks arriving on time for delivery within a small window. Proper warehousing protocol and smooth receiving and loading procedures is crucial. It may be a good idea for shippers to extend their warehouse hours to offset the congestion. Having properly staged freight ready and waiting with an adequately sized team can also help decrease time spent at the loading dock, freeing up hours available for your driver to be on the road. Another option for shippers is to consider drop trailer freight programs. A carrier will haul a tractor to a shipper's loading dock and pick up a previously loaded and left behind trailer. This can increase efficiency by decreasing detention time and likelihood of deadhead.

One thing is clear: the initial push-back from owner-operators to make changes in order to become ELD compliant has mostly disappeared. Those originally looking to leave the industry are adapting to new policies and procedures, but there is still a significant learning curve. The biggest take-away is the impact of detention time and a newly invigorated intolerance for running into overtime. Drivers are vigilant, and shippers need to be even more prepared for a smooth and quick load time. PartnerShip can help businesses manage LTL freight moves and connect you with vetted, reliable truckload carriers. Stay competitive and ship smarter with PartnerShip – get a quote today!

Potential Shipping Issues: How to Be Proactive

04/25/2018 — Leah Palnik

When you deal with freight, there will always be some shipping issues that are out of your control. You can’t stay with your freight throughout its whole journey, and there are a number of sticky situations you might find yourself in. However, if you know how to prepare for some worst case scenarios, you can position yourself to bounce back quickly.

Weather
One of the most common disruptions that can cause shipping issues is the weather. Storms and other severe weather patterns can have a significant impact on a carrier’s delivery network. When one area is hit, it creates a ripple effect that’s felt all over. Especially during hurricane season and the winter months, it’s important to keep an eye out. However, even in milder months, you can’t let your guard down because Mother Nature can be unpredictable.

If possible, give yourself a buffer zone for transit time. Build in extra days, especially for time-sensitive shipments. That way, if a storm hits and your shipment gets delayed, you’ll still be in the clear. It’s also a good idea to work with a broker to gain access to additional resources in a pinch. You’ll be able to expand your carrier network and lean on them when capacity is tight.

Cargo theft
Criminals targeting your freight are getting savvier and are constantly finding new ways to hit shippers. Dealing with cargo theft is a nightmare, and it can happen to anyone. Especially if you’re shipping electronics, raw metal materials, food items, pharmaceuticals, or other highly targeted commodities. Thieves are not only surveying ship yards for arrival and departure changes, but are also engaging in sophisticated scams. Some are posing as transportation companies, using counterfeit documents, or working an inside job.

To be proactive against cargo theft and the shipping issues that go with it, there are a few simple things you can do. Ensure your driver is using a locking system that includes a variety of locks, from king pin locks, air brake valve locks, and glad hand locks. Using GPS tracking is also a good tactic to keep an eye on your freight and make sure it’s where it’s supposed to be. Overall, it’s important to carefully select transportation providers and warehouse staff.

Cyber attacks
Every time you turn on the news it seems like there’s a new cybersecurity issue. Unfortunately, the shipping industry isn’t immune. The technology that is on trucks nowadays can leave them vulnerable to ransomware and malware that could shut down the vehicles and put your freight at risk. Cyber attackers could potentially be targeting your freight for theft or could be looking to shut down a carrier’s service in hopes of securing a ransom.  

The risk of a cyber attack affecting your freight right now is slim, but cybersecurity issues are becoming increasingly prevalent across all industries. While prevention is more in the hands of your carrier for cyber attacks on trucks, staying educated and planning ahead is key. Create a plan that details what you would do in the event your freight gets caught up in the middle of a cyber attack. That way the contingency protocol is clear and you’ll have resources readily available.

Damages
Dealing with damaged freight involves a lot of heartache. Not only are you out your product, but you also have to deal with the nightmare that is the claims process. You may experience damages that are visible upon delivery or damages that are concealed, meaning they aren’t discovered until after delivery. Luckily, as far as shipping issues go, this is one you have some element of control over.

Preventing freight damage starts with proper packaging. If you’re the shipper, don’t be afraid to spend a little extra cash upfront to ensure you’re not spending more after the fact. Be conscious of the weight capacity of your chosen container and invest in quality materials. Then choose packaging that is sized right – with just enough room for the contents and the necessary impact protection. If you’re palletizing your shipment, make sure your items sit squarely on the skid with no overhang. Weight should be evenly distributed with heavier boxes on the bottom, and everything should be completely secured to the skid with banding, stretch-wrap, or breakaway adhesive.

If you are receiving the shipment, make sure you’re following the proper procedures for accepting freight. Inspect your freight immediately and notate any damages on the delivery receipt. File your claim as soon as possible and make sure you have all the necessary documentation. Any small misstep can lead to your claim being denied, so it’s critical that you’re thorough.

Some shipping issues will be beyond your control, but that doesn’t mean you’re completely out of luck. By educating yourself and being prepared, you can mitigate the impact. The shipping experts at PartnerShip have seen it all, and we’ll help you navigate through the toughest issues. Want to learn more about how to tackle freight challenges? Check out our latest white paper!

Laying the Foundation: Construction Shipping 101

04/09/2018 — Jen Deming

How to Select a Freight Broker: Top 8 Factors Shippers Should Consider

04/03/2018 — Leah Palnik

Selecting the right freight broker to manage your shipping can make or break your business. You want to be sure they are up to par and will be able to address your needs. The relationship between you and your freight broker needs to be built on trust and communication – not unlike personal relationships. And just like when you’re dating someone new, you want to make sure they check all the right boxes. Here are the top factors shippers should consider when selecting a freight broker.

1. Licensed through the FMCSA
First off, to ensure the freight broker you’ve chosen is credible, check that they have a license through the Federal Motor Carrier Safety Administration (FMCSA). It is a federal law that anyone arranging transportation for compensation must have a federal property broker license issued by the FMCSA. You can check here if your selected freight broker is properly insured.

Licensing involves a number of strict criteria, including bonding and insurance requirements. Insurance requirements vary but cover things like loss and damage or property damage. The bonding protects you against fraud or other unlawful actions that the broker could commit by providing opportunity for compensation.

2. Specializations that match your needs
Most freight brokers will offer a number of services and work across a variety of industries, but that doesn’t mean they are all equal. When selecting a freight broker, ask what kind of experience they have shipping your products and if they specialize in the mode you typically use. If they’re familiar with your industry or have experience shipping your product, they’ll know exactly what to look out and understand how to get around some of your common challenges.

3. Insurance options and claims assistance
Dealing with lost or damaged freight can be a nightmare. When you select a quality freight broker they will not only provide the option to purchase additional insurance, but they will also offer assistance in the event that you need to file a claim. It’s a full time job understanding everything you need to know about filing claims and a lot can go wrong. Selecting a freight broker that offers protection and can help get you a fair resolution is invaluable.

4. Strict vetting process for carriers
The freight broker you select should only work with the most reputable carriers. Before working with a broker, ask about their vetting process. Do they verify the carrier’s operating authority and safety rating? What would disqualify a carrier? They should be checking the carrier’s history and safety ratings through trusted sources like DAT and the FMCSA.

5. Recognized and certified in the industry
The Transportation Intermediaries Association (TIA) is the premier organization for third-party logistics professionals and holds its members to high set of ethical standards. A quality freight broker will be a member of TIA and will have staff members that are certified through the Certified Transportation Broker (CTB) Program. There are also a handful of other affiliations that can show you the credibility of a broker. Select a freight broker that is in good standing with the Better Business Bureau (BBB), and is recognized through industry affiliations like the NASTC Best Broker Program and Truckstop.com’s Diamond Broker Program.

6. Tracking options
Freight visibility is essential when choosing a freight broker. Using tracking systems allows your broker to keep an eye on your shipments and handle any hiccups before they become major issues. Tracking also helps protect you against cargo theft, giving you added peace-of-mind.

7. Long history in the business
Freight shipping is complex and can be tricky, which is why you need a master, not a novice. A more established freight broker will not only have more experience, but will also likely have deeper carrier relationships. Freight brokers that are newer to the scene likely won’t have a proven track record or the same kind of buying power a more established broker will.

8. Overall value
It may be tempting to choose the freight broker that gives you the cheapest quote, but sometimes you get what you pay for. Working with a broker that offers quality services can be worth the extra cash. Instead of considering price alone, consider all of the other factors, including customer service, quoting tools, claims assistance, tracking capabilities – and then determine what they are worth to you.

Working with an experienced freight broker that can meet your specific needs can make a world of difference. With the current state of the industry it’s more important than ever to have a broker in your corner that can effectively navigate through a capacity crunch. As an experienced broker, PartnerShip helps you ship smarter with competitive pricing and quality service. Get a quote today.

4 Freight Challenges That Will Actually Better Your Business

03/27/2018 — Jen Deming

-Late freight is a very common issue for shippers, and one that can often affect the relationship between your business and your customer. Fortunately, it is also one of the easiest challenges to avoid, and it all boils down to transparent communication between you and your chosen carrier. It may appear that you are at the mercy of your vendors with regard to your inbound shipping orders for supplies and raw materials, but you don't have to be. Setting up routing instructions with specific requirements and chosen carrier preferences is something you can and SHOULD discuss with your vendors, that way your needs are met and you can rest easy. Most carriers offer online tracking services through their company websites, and you can always stay informed by setting up alerts and notifications by either text or email, so you can stay informed about the transit status of your freight. Selecting the appropriate service type is another way to avoid late freight. Different service levels are often determined by transit timelines. Time-critical and expedited shipping options can help get your shipment where it needs to, at an accelerated rate. Another way to avoid delivery delays is to be sure you are familiar with your shipping locations. If there a short window for dock hours, or pick-up/delivery appointments are required, and you don't make the carrier aware when scheduling the shipment, you can bet on a missed or delayed delivery.

-Damaged or lost freight is every freight shipper's worst nightmare. Accidents happen, and every freight shipper will most likely experience damage to their product, especially as volume and frequency increases. If you are seeing repeated incidents, or a frequent occurrence, it's possible that there may be an underlying issue--improper packaging. Even minor adjustments can make all the difference in a long transit where shipments are being loaded and unloaded at several terminals and different trucks.

-In the unfortunate event that your shipment is damaged, the last thing you want to worry about is compensation for that loss in order to repair or send a replacement product. In order to receive compensation from a carrier, it is necessary to prove that they were at fault or negligent. It's crucial to take as many pictures as possible to prove the product was in good condition prior to pick-up. Even if you are able to win the claim after filing, oftentimes the payout leaves a little to be desired. The amount of coverage is often paid out at a fixed dollar amount determined by commodity and class, and there are endless rules and exceptions. The headache can be avoided if the shipper is proactive and obtains supplemental cargo insurance to cover the cost of the load. Many providers do not require the carrier is proven negligent and shippers can avoid carrier tariff loopholes such as restricted freight classes.

-It's a tough time for shippers. With the ELD mandate deadline behind us, many carriers still do not meet minimum requirements, thereby restricting the number of available carriers on the road. With truck drivers unwilling to risk the run as law enforcement officials crack down on non-compliant carriers, an already limited truck capacity is tightened further. Carriers that DO happen to have available trucks are asking a premium, and with options limited, they will get it. Shippers need to take control and shop rates among carriers, but that takes time, patience, and industry knowledge--and that's where working with a 3PL can come in handy.

There seems to be no end when it comes to obstacles that shippers encounter. Getting your shipments delivered on time, safely, and smoothly seems like a no-brainer, but once that pallet has left your dock, control is pretty much out of your hands. But it doesn't have to be. A quality 3PL provider can serve as an extra set (or two!) to make sure you are shipping smart and staying competitive. The team of experts at PartnerShip have taken a look at the most common problems shippers experience and how they can actually BETTER your business. Download our free white paper today!

Reduce Your Carbon Footprint With These Eco-Friendly Shipping Tips

03/16/2018 — Leah Palnik

With freight trucks being a top contributor to air pollution, eco-friendly shipping may seem like an oxymoron. However, there are some green shipping options that can help you reduce your carbon footprint.

According to SmartWay, an EPA program committed to advancing supply chain sustainability, the transportation sector is responsible for over 50% of nitrogen oxides (NOx) emissions, over 30% of volatile organic compounds (VOCs) emissions, and over 20% of particulate matter (PM) emissions in the U.S. All of these pollutants contribute to poor air quality and put the health of people and our environment at risk.

SmartWay also adds that by 2025, shipments of U.S. goods are predicted to grow another 23.5%, and a total of 45% by 2040. As this trend continues upward, it’s more important than ever to offset the harmful effects of transportation-related pollution and harm to the environment.

1. Choose partners committed to eco-friendly shipping
You have options when it comes to selecting brokers and carriers to work with. It’s imperative that if you’re interested in eco-friendly shipping, that those responsible for moving your freight make concerted efforts to reduce the environmental risks involved with that transportation.

Before choosing to work with a broker or carrier investigate what kind of green shipping options they offer. For example, FedEx provides EarthSmart solutions, which includes initiatives like environmentally friendly packaging, fuel efficiency management, and eco-friendly vehicles. UPS has options for sustainable packaging that include reusable envelopes and an eco responsible packaging program.

You can also look for brokers and carriers that are SmartWay certified. This EPA program helps to reduce fuel use and increase efficiency. To become a SmartWay partner, the broker or carrier need to meet strict criteria and accountability standards. SmartWay also provides performance metrics each year for increased transparency.

2. Go green with your packaging
Investing in eco-friendly shipping supplies is another way you can reduce your carbon footprint. For e-commerce shipments, use products that were made from recycled materials or regenerative natural resources. There are a number of companies that sell environmentally conscious supplies. For example, EcoEnclose sells packaging products that meet stringent sustainable packaging criteria. It takes into account the recycled materials a product is made of as well as the carbon footprint across the entire supply chain.

On top of using packaging that is environmentally friendly, right-sizing your boxes is another way you can go green. Not only will it eliminate extra materials, but eliminating the extra space will help protect against dimensional (DIM) weight pricing. When you use packaging that is larger than the contents inside, you run the risk of paying to ship unused space. Not sure if DIM weight pricing would apply to your package? Check out our helpful DIM calculator.

To right-size your packages, look into ordering boxes that are customized for your products. EcoEnclose products are fully customizable from the box style, to the size and strength, and can even add your branding. You can also use FedEx Packaging Services, which offers design assistance as well as package testing so you can be confident that your package will hold up in transit.

For larger shipments, there are green shipping options for your pallets. You can purchase recycled pallets or use a pallet recycling program, like Millwood offers. The Millwood pallet recovery and recycling program will repair damaged pallets or completely remanufacture them. They also offer a green disposal process for pallets that are no longer useable – repurposing pallets into yard mulch, animal bedding, and more.

3. Consolidate orders
If you’re in the e-commerce space and you want to do your part to reduce carbon emissions and implement an eco-friendly shipping strategy, think about consolidating orders. In the age of Amazon Prime, consumers are expecting quicker and quicker delivery, which can make consolidating difficult. However, you can offer customer incentives like credits or freebies for selecting slower delivery options. If your customers are environmentally conscious, developing and marketing a “green shipping option” they can select could even be incentive enough. Also consider setting an order minimum before providing free shipping. This could cause customers to order several items at a time instead of placing separate one-off orders.

Consolidating orders can not only reduce the amount of vehicles on the road and the resulting emissions, but it can also save you money. For example, in many cases the cost to ship three 10 lb. boxes is significantly more than the cost to ship one 30 lb. box. It’s a win-win.

4. Make donations to offset your impact
This is perhaps one of the most obvious ways to move towards more eco-friendly shipping. Making donations to environmental programs for your shipments is a great green shipping option, and Carbon Fund offers an interesting way to do so. Use their shipping calculator to determine the carbon footprint of your shipments, then select a carbon offset project to donate to. They offer projects in energy efficiency, reforestation, and renewable energy to choose from. There are a large variety of projects, from one that collects and destroys landfill gas, to one that reduces tailpipe emissions by providing truck drivers with heating, air conditioning, and appliance services without requiring to idle their engine.

Overall, you can decide to take big or small steps towards a more eco-friendly shipping strategy, and every little bit helps! As a SmartWay partner, PartnerShip is committed to helping reduce the environmental impact from freight transportation. Get a free quote on your next shipment and start shipping smarter!

ELD Updates: From Exemptions to Enforcement

03/12/2018 — Jen Deming

As a review, several industries and specific groups have extensions and exemptions that are currently in effect, or will be approaching an expiration date. Most carriers will be required to adhere to the mandate, unless qualified by a series of standards set by the Federal Motor Carrier Safety Administration (FMCSA). If you are not currently required to keep a record of duty status, you do not need to equip your vehicle engine with electronic logging technology. Additionally, if you keep RODS (Record of Duty Status) less than 8 days in a 30 day period, you are exempt as well. If you are a "driveaway/towaway" driver, or your vehicle's engine (not body, cab, or chassis) was made prior to 2000, the new ELD mandate does not apply to you. Rental truck drivers and those covered under the 90- day agricultural extension also are exempt for now. Agriculture and livestock haulers will have to file again, or install approved ELD devices by March 18. If they do not, fines and citations can be issued, but drivers will not be put out-of-service until April 1.

Since the official implementation of the mandate in December, many additional groups have filed for further exemption requests. The Owner-Operator Independent Drivers Association (OOIDA) has been very transparent in its opposition of the mandate, and has asked for an oversight hearing in order to express its concerns over the mandate and it's implementation. The organization's main issue with the mandate concerns technical issues and malfunctioning, which is an ongoing concern with many of the approved devices. System failures and crashing, issues with GPS tracking and reporting, and mechanical difficulties linking to the truck engine are all cited challenges with the current ELD devices being used. On top of that, the current FMCSA list of approved ELD vendors includes many "self-certified" providers who are NOT actually compliant with requirements. It's a complicated vetting process that leaves many questions and lots of confusion for both truck drivers and law enforcement officials.

Enforcement of the mandate up until this point has been spotty as well, due to the technical issues with the devices and insufficient training of both drivers and enforcement personnel. In fact, 17 states have decided not to enforce at all until April 1, with the remaining states leaving it up to the individual officer's discretion. The FMCSA has given direction to use a specific code, 39522A, in order to report violations in order to track ELD compliance, but to this time, the code has not been showing up in reports. Namely, this is due to the complicated nature of the devices and the wide range of types being used. Put simply, both drivers and enforcement officers are finding it difficult to recognize whether a carrier's chosen ELD is truly compliant. As a result, drivers are required to carry cards indicating proof they are compliant, as well as instructions on how to operate their software, report device errors, and alternative options to record their hours of service.

With less than 3 weeks away to a more strict enforcement period, many carriers and truck drivers have yet to move ahead with becoming ELD compliant. Some are battling training issues or troubleshooting their current ELD technologies. Many small enterprises are simply waiting out the soft enforcement period and then find it easier to leave the industry entirely. Either way, it's safe to say that major changes will be occurring in the next few weeks and that the crunch in capacity will continue to affect shipping rates. PartnerShip can help make sure your shipments are covered at a competitive rate. Ship smarter with PartnerShip, get a quote today!

High Freight Rates and Tight Capacity: What You Can Expect

01/22/2018 — Leah Palnik

If you’ve been experiencing sticker shock from unpredictable freight rates lately, you’re not alone. Shippers are seeing a lot of volatility in the truckload and LTL market, with no end in sight.

2017 ended with tightened capacity and record rates. By December, the average van rate was $2.11 per mile (DAT) – an all time high. The load-to-truck ratio was also breaking records at the end of the year, with 9 load postings for every truck posting in December.

Coming off of a record high December, capacity continues to be tight in January – particularly with reefers since they’re needed to keep freight from freezing in the coldest parts of the country. DAT reported that the national load-to-truck ratio at the beginning of the year was the highest ever recorded at 25.2 reefer loads per truck. During which, the reefer rate was at a high $2.71/mile. Van rates have also been breaking records. According to DAT, they were at $2.30/mile on January 6.

So what can shippers expect going forward? Let’s look at the trends. We saw a bit of a recession in 2015 and 2016 with rates and load-to-truck ratios declining, but that appears to be over. Rates climbed throughout 2017 and we can continue to expect increases in 2018.

Overall, the U.S. economy is healthy right now and is growing, increasing freight demand. In contrast, the trucking industry is dealing with the aftermath of the ELD (electronic logging devices) mandate. Not only do they need more drivers and more equipment on the road to handle the same amount of freight, but they are also contending with a long running driver shortage. All of this equals tightened capacity, which is becoming the new normal in the industry.

Recent weather events have been driving up rates as well. Areas of the U.S. that don’t typically experience extreme cold or snow have been hit by treacherous weather that has led to dangerous conditions including low visibility and icy roads. In a tight capacity market, these conditions drive up rates even more.

In February we can expect to see capacity loosen some (barring any winter storms or other troublesome events), as this is typically the slowest time of year for freight. However, you’re likely to see higher rates than you have in years past, because of the long-term trends.

In April, drivers not complying with the ELD mandate will be put out of service. Up until then, inspectors and roadside enforcement personnel are simply documenting and issuing citations if a truck isn’t equipped with the required device. As a result, we may see some ripple effects. There could be fleets that have held out or hoped to fly under the radar until April. There could also be another wave of trucking companies exiting the market, which will leave a void in the already tight market.

Now it’s more important than ever to find ways to mitigate the impact of this tightened capacity. Plan ahead so you can be flexible. Providing more lead time and giving your carrier a longer pickup window rather than a specific time can lessen the strain on its network. Planning ahead can also help you shift to more committed freight and away from the spot market. The spot market is more sensitive to disruptions and subject to reactionary pricing spikes.

Luckily you don’t have to navigate the freight market alone. When you work with PartnerShip, you benefit from our large network of carrier partners and our shipping expertise. We help you ship smarter with competitive rates and reliable service. Get a quote today!

2018: The Year of the Truck Driver

12/06/2017 — Jen Deming

Ringing in the New Year means starting fresh and anticipating big changes for future, and truck drivers may be looking forward to 2018 more than anyone. The ELD mandate, driver shortages, fuel costs, and e-commerce boom are all components that leverage trucking companies' ability to determine cost and coverage.

As we covered in our previous blog post, truckload rates are going up due to a number of different factors. That means that drivers and trucking companies are going to be behind the wheel when it comes to determining how much shipping lanes will be going for. Having this leverage pushes the shipper to the passenger seat, with the potential for less bargaining power and high shipping costs heading into the new year.

A significant factor contributing to the higher truckload rates is due to an overall shortage of willing and capable truck drivers. Trucking analyst John Larkin suggests that the slow but steady economic increase will result in stronger demand with tighter supply. "The primary driver of the supply/demand tightness is the economy-wide shortage of skilled, blue collar labor," he says. "While driver pay scales began to rise in the 2nd half of 2017, the starting point for wages was so low, that it may take multiple wage hikes before we see any alleviation of this chronic challenge." The ELD mandate, which will be fully implemented on Dec 18, 2017, may add increased tension to an already volatile scenario. Many drivers view the mandate as an invasion of privacy, and may push an already limited number of qualified and experienced drivers from the pool of available carriers.

The amount of freight being hauled by trucks is expected to increase more than 3% annually over the next five years, as reported by the American Trucking Association. The industry has already seen a 2.8% increase over the past year, and the ATA estimates it could accelerate as much as 3.4% before slowing down again slightly. A notable increase in shipping economy means that though the available trucker pool has dwindled, those who are qualified are more in demand than ever. In addition, because those drivers may have to travel outside their normal area of operations, they can charge a premium. The ATA also reports that trucking will continue to be the dominant freight mode, and in 2017 "approximately 15.18 billion tons of freight will be moved by all transportation modes." The growing economy will further push demand and stretch the pool of available carriers. The ATA estimates that the current 50,000 driver-deficit could expand to 174,000 by 2026.

With that economic push, and labor shortage, truck drivers will demand higher wages and shippers will have to pay. The third-quarter hurricanes are also said to have played a factor, with drivers understandably asking more for lanes they had run at lower rates previously. Additionally, Florida and Texas, the two states hit the hardest by the storms, are typically some of the most reliable recruiting markets for new drivers. Until the economy recovers in these states, the pool of new drivers will be limited, with many potential recruits choosing the recent wave of construction positions over trucking. A jump in driver pay may keep them interested. According to Bob Costello, the American Trucking Association's economist, observes, "We've already seen fleets raising pay and offering other incentives to attract drivers." The driver pay structure is also evolving. Where once most carriers were being paid by load, many are now moving to an hourly pay model, specifically as the ELD mandate takes effect. Either way, with the anticipated changes for the new year, it's safe to say truck drivers and carriers are going to have a huge influence on shipping rates for the near future.

So, now that truck drivers have extra leverage, what can shippers do to help keep down their shipping costs in 2018? Working with a freight broker like PartnerShip can help add value and flexibility to your current shipping options. We shop rates and put in the legwork for you, negotiating on your behalf with carriers for both your LTL and your Truckload moves. If you have questions on how PartnerShip can help manage your shipping costs, call us at 800-599-2902 or get a free quote today!

Need It Yesterday? A Guide to Time-Critical Shipping

11/27/2017 — Jen Deming

Holiday fulfillment and expedited freight deadlines are as much a part of the holiday season as cookies, cocoa, and hasty gift wrapping. Shipping managers are very much like the St. Nick of logistics, making sure every order is out—and delivered—on time and accurately to every customer. Between weather delays, unexpected inventory depletion, and rush order fulfillment, planning your winter shipping strategy is a crucial part of your holiday preparation. By being mindful of carrier schedules and deadlines, subsequent holiday surcharges, and familiarizing yourself with time-critical options, you will know which services best fit you and your customers’ needs.

Sometimes, despite how prepared we think we are, a deadline catches up to us and standard shipping services just are not going to cut it. It’s important to understand the differences between shipping services offered, so that you can make informed decisions that meet your needs while not stretching your budget. Let’s take a look at whether your organization may benefit from time-critical shipping services during a heavy shipping season, and which services may make the most sense for your business.

There are certain industries that may require expedited freight services more often, and on a more regular basis, not only during the holiday heavy season. Common industries using expedited services include medical, pharmaceutical, manufacturing, and particularly the automobile industry. It's crucial to understand that during the holiday season, there are going to be additional shippers using both standard and special expedited freight services due to time constraints, further congesting shipping lanes and significantly decreasing carrier capacity.

Most carriers offer tiered services based on window of delivery, transit time, and dedicated truck type. We will look at the 4 most common types of special services for your urgent holiday shipments: guaranteed, accelerated, time-critical (one-day, two-day), and dedicated truckload. Let's use a freight shipment example, a one-pallet 500 lb load moving from popular shipping hub, Chicago, IL (60638) to delivery in San Francisco, CA (94107). For the purpose of this example, we will assume standard 8am-5pm shipping hours, regular, non-oversized shipment dimensions, and non hazardous materials. Typical transit time for this standard LTL service with most carriers is 5 full business days.

Guaranteed Services
Guaranteed LTL shipping services are great for those shippers who may not necessarily need to shave a day or two off of transit time, but definitely need a pre-determined delivery within a certain window during a standard service day. This fee-based service is available on direct-point shipments and can be tailored to either guaranteed morning (before 12pm) or "end of day" (typically 5pm) for delivery. The fee for guaranteed service is minimal and very commonly used, especially during holiday times for retailers

Accelerated Services
Accelerated LTL shipping services are suited for shippers who are looking for a faster standard shipping option. Accelerated shipping options fit between standard and time-critical premium services, typically cutting one or two days off of typical transit. The average price for the faster service is about 15% higher than standard LTL services, but differ based on the distance and type of shipments.   

Time-Critical/Expedited Services
Time-critical and expedited freight options are premium services offered by national carriers, specifically created to meet stringent delivery deadlines as determined by the shipper. An expedited shipment typically travels directly from pick-up to delivery, with no loading or unloading at terminals and often with dedicated equipment. Teams of drivers often haul in shifts in order to decrease transit times. In especially urgent situations, multiple modes of transit may be used, such as a combination of truck and air freight. Common urgent delivery services include same day, next day, and cross-town deliveries and while there is no limit on distance, the more extreme the request, the higher the shipper will pay.

For a clearer picture of delivery timelines through various urgent services, we've created the table below:

Though urgent services are often viewed as "problem-solving" freight solutions in emergency scenarios, more and more shippers are using planned time-critical options as part of their holiday shipping strategy. Just-in-time manufacturers also utilize these services in order to fulfill and meet demand. Though these expedited freight services may come with a higher price tag, oftentimes the cost is offset by reducing inventory costs. An extra benefit to using these services is the added safety and security of the shipment, due to decreased reloading and an escalated level of tracking.

Even despite solid holiday planning and logistic strategies, shippers may encounter scenarios that require guaranteed or urgent shipping services. If you're not sure which time-critical LTL shipping services are right for your shipment, our shipping experts can find solutions that make the most sense for your business and your wallet. Get a free expedited freight quote today!

Winter Weather Tips for Shipping Managers

11/02/2017 — Leah Palnik

During this time of year, shipping managers need to be on their toes to stay ahead of winter weather delays. If there’s anything we’ve learned in the past several months, it’s that Mother Nature shows no mercy. Hurricanes Maria, Irma, and Harvey hit, and delivery networks suffered. As Ned Stark famously stated, winter is coming. And with it comes all the unrelenting ice and snow that can wreak havoc on your transit times. The more prepared you are when these storms hit, the better, so we’ve put together a few tips:

Build in extra days for time-sensitive shipments. This might seem like a no-brainer, but it can be challenging if you don’t plan ahead for it. Planning is especially important leading up to the winter months and during the holidays, so be kind to yourself and get started now. This will be essential for your supply chain if you’re shipping cross-country or to areas that are prone to winter storms.

Work with a broker to strengthen your carrier network. With winter storms causing service issues for carriers this time of year, you may need to think about expanding your network. Working with a broker is an easy way to gain instant access to additional resources. Brokers typically work with a vast amount of carriers and have the knowledge to match you with services that would be best for your lane and delivery needs.

Be flexible when possible. If you have some wiggle room with pickup and delivery dates, it’ll be easier to work out an economical solution with your carrier when weather delays strike. Also avoid setting up unnecessary appointment times that could restrict the driver. If the window of time is too short and the shipment gets held up due to weather, you could be delayed a whole day rather than a few hours.

Pay attention to service alerts from your carriers. Staying on top of weather issues can be difficult. Luckily many carriers have service alert pages on their websites and some will even send you notifications when they experience weather-related closures or limited operations. Here are a few service alert pages for common carriers: 

• YRC Freight 
• FedEx  
• XPO Logistics  
• New Penn  
• Reddaway 

Shipping to a tradeshow? Prepare for the worst. If you’re shipping your exhibit materials to a tradeshow, it’s a good idea to have it sent to the advanced warehouse so you don’t have to worry about it delivering on time. Otherwise, you’re shipping direct to the show site which leaves you vulnerable to devastating delays. If you’re not able to ship to the advanced warehouse, have a contingency plan in place so if you’re stuck at the show without your booth it’s not a total loss. Determine ways you could print materials on-demand ahead of time or bring a few merchandise samples with you.

Communicate clearly with customers. During the busiest time of year for retailers, how you deliver on customer expectations can make or break your business. Customers are ordering holiday gifts online and making sure they arrive in time is essential. Add some buffer days to your transit times and make shipping deadlines clear and visible throughout the entire ordering process.

Budget for increased rates. Going into this winter season, truckload capacity is already tight, which has driven rates up. Drivers will also need to comply with the new ELD mandate starting December 18, which puts an additional strain on carriers. Now more than ever, you’ll need to be savvy to navigate the season.

Being proactive is the first step towards smooth shipping in the winter months. Planning for the inevitable bad weather will help you to not miss a beat when you encounter a service disruption. When you work with PartnerShip, our shipping experts can find solutions that are right for you. Get a free analysis today!

Truckload Rates Are Going Way Up. Are You Ready?

10/31/2017 — PartnerShip

Truckload shipping costs have been steadily climbing and are poised to go even higher because a perfect storm of events is pushing truckload rates to record highs: the looming Electronic Logging Device (ELD) mandate; the cleanup and aftermath of Hurricanes Harvey, Irma and Maria; and an already significant driver shortage that has stressed truckload capacity.

Let’s look at these factors one by one.

ELDs
An ELD is electronic hardware that connects to a truck’s engine to automatically log a driver’s hours of service (HOS) and fleets and owner-operators have until December 18th, 2017 to implement them. In a previous blog post on ELDs, we anticipated that ELDs would have an effect on pricing and freight rates caused by decreased productivity and reduced capacity.

• Decreased productivity. Carriers that have implemented ELDs have reported average productivity decreases of approximately 15%. ELDs track drive-time so drivers can no longer log 400 miles when they actually drove 700.

• Reduced capacity. Some owner-operators will leave the industry because of their loss of productivity and the associated loss of income, further reducing truckload capacity.

Hurricanes Harvey, Irma and Maria
These three hurricanes hit the US within a four-week span and left massive destruction and flooding behind. These hurricanes have had a significant impact on truckload capacity. Recovery efforts required immediate emergency supplies and aid, which shifted truckload capacity to the affected areas, leaving other parts of the country with much less capacity. As recovery and rebuilding continues, truckload capacity will continue to be reduced.

Existing driver shortage
This issue has been building for years. Drivers are leaving the industry as they retire or move on, and younger people are not entering the industry to replace them. The driver shortage causes truckload capacity to tighten, which pushes rates higher and higher. According to Bob Costello, chief economist for the American Trucking Associations, “We may be seeing the beginnings of a significant tightening of the driver market.” At large truckload fleets, driver turnover in the second quarter of 2017 jumped 16 percentage points to 90%; for small fleets, it was up 19 points to 85%.

This combination of factors has led to the tightest truckload spot market in at least four years and freight brokers are working hard to obtain truckload capacity for shippers, but be prepared, rates are going up with no end in sight.

According to Logistics Management, experts expect the current stressed capacity situation to continue well into 2018 partially because of the productivity loss that is expected from the ELD mandate. If you’re a shipper, you should probably prepare your company management to expect higher transportation costs for the next 12 to 18 months.

During the last week of September, the number of available loads on the truckload freight spot market jumped 5.4%, the number of available trucks dropped 3.2%, and tight capacity sent the load-to-truck ratio into uncharted territory, according to DAT Solutions.

DAT said load-to-truck ratios were higher for all equipment types:

• Dry van: 7.0 loads per truck, up 10%
• Flatbed: 50.2 loads per truck, up 16%
• Refrigerated: 12.4 loads per truck, up 2%

DAT said average truckload spot rates continue to remain at two-year highs and demand for truckload capacity in September was up 15% from August, and up 80% from September 2016.

Here’s the takeaway: you will be paying more for truckload freight and it will be harder to cover your loads.

When rates go up and capacity tightens, shippers tend to look for help and reach out to freight brokers and third-party logistics companies to tap into their network of carriers, and take advantage of their expertise in truckload pricing and rate negotiation. The shipping experts at PartnerShip will work with you to cover your loads and secure the best truckload freight rate possible. We know the lanes, we know the rates and we will help you ship smarter. Contact us today to get a free quote on your next truckload freight shipment!

5 "Scary" Shipping Mistakes Even

10/26/2017 — Jen Deming

Halloween season is here! As pumpkins are being carved and candy bowls set out, it’s also just the right time to discuss some scary mistakes made by shippers. Let’s take a look at the top 5 errors commonly made in freight shipping, so we can be sure your fall business is full of treats, not tricks!

Mistake #1: Improperly Packaging Your Shipment
The first mistake freight shippers make happens even before a pick-up is scheduled and the load is in transit! Packaging your product critically protects from damages both during the move and unloading at multiple terminals. Whether you are shipping in boxes or on a pallet, it’s important that both are sized just right, and in solid condition. In fact, a box can lose up to 50% of its structural integrity after a single shipment. Too much space can allow your product to shift, which can increase opportunity for damage. Use proper cushioning and foam inserts, as well as exterior wrapping especially if you have multiple pieces. Be smart, try to group multiple units into a single load so they do not get separated during the move.

Mistake #2: Bill of Lading (BOL) Errors
Another scary shipping mistake concerns paperwork errors. These include details such as entered weight, freight class, and shipping addresses provided on the BOL. All three are elements that help determine a freight rate for your shipment. Any errors made on these factors will most likely cause a discrepancy and an increase in rate due to re-weigh fees, adjusted classes, and re-delivery charges if an address is invalid or incorrect. Holding a shipment at a terminal for any length of time while determining the appropriate address can incur holding fees as well. Often, shippers will intentionally use a lower class than what is accurate for their shipment, hoping to slide by inspection. If flagged, the shipment will be billed at the higher actual class, and the shipper will be responsible for the difference. Guessing approximations for weight is risky too, because if the discrepancy is caught, the shipper will pay a re-weigh fee and the difference in weight. Having accurate details on your shipping paperwork is key in avoiding unplanned shipping costs.

Mistake #3: Forgoing Additional Insurance Coverage 
A third scary shipping mistake refers to insurance and liability. This becomes extremely important in the unfortunate case that your shipment should become lost or damaged. Each carrier offers limited liability on freight shipments, with the amount of coverage set at a fixed dollar amount per pound of freight determined by carrier and commodity. It is the responsibility of the shipper to prove that the shipment was in good condition and packaged correctly at pick-up. The carrier will then attempt to prove that it was not negligent or responsible for the damages incurred in transit. The final approval or denial of the claim can take some time, and you cannot always count on getting damages paid out, no matter how thorough you are. Your best line of defense is looking into supplementary insurance. Freight insurance acquired on your own or through your shipping partner provides more protection than relying on the carrier alone. Even if you do win a claim and get paid out by the carrier, liability may be limited, and you may not get the full amount of your claim. Purchasing additional insurance can help, and it’s important to understand your policy before you ship. PartnerShip understands you need peace of mind, and we offer supplementary freight insurance at a minimal additional cost as an option on all freight quotes.

Mistake #4: Choosing the Incorrect Service/Accessorials
Most carriers offer different time-sensitive service levels depending on the urgency of your freight shipment. Expedited, guaranteed, time-critical, and truckload are a few. Guaranteed services help you stick to a delivery schedule with a specified on-time delivery, by either 12 PM or 5 PM. Expedited and Time-Critical services offer faster transit times and a more urgent delivery. All of these services tend to be costly, so it is important to determine what your transit time needs are, well in advance. Delivery schedules can be delayed due to inclement weather, missed pick-ups, and a heavier shipping season. Building extra time into a delivery deadline can help avoid unnecessary expedited costs that add up, especially as we head into the holidays.

Another common error that shippers make is neglecting to add-in the cost of additional services, or accessorials, when they get their freight quotes. Be mindful of what is needed at the shipment's origin or destination. Does the shipper need a lift-gate at pick up? Do they have a dock? Is it being delivered to a residential location, or at a school or construction site? Chances are, there's a fee for that. It's important to learn everything you can about pick-up and delivery services that may be required, and inform your carrier or service provider before you get a rate for your freight.

Mistake #5: Leaving Inbound Shipping to Vendors
A final, costly error that many shippers make is leaving inbound shipping decisions completely up to their vendors. Commonly, businesses may allow the vendor shipping your order to arrange with their own carrier choice, marking the freight charges as "Prepaid," and then including those charges in your invoice. Taking control of your inbound shipping is one of the easiest ways to cut your shipping expenses, and working with a 3PL such as PartnerShip is one way to make sure you are saving on your inbound freight.

At PartnerShip, we can provide an inbound shipping analysis by looking at what you pay and whether we can save money on your shipping costs. Our team can contact your vendors on your behalf, create updated routing requests, and inform them of your specific shipping instructions. We offer consolidated invoicing and audit all of your inbound freight bills for accuracy. Think you might be able to save on your outbound shipment? We've got your back on those, too.

Keeping your shipping costs low and your freight safe may seem intimidating, but it doesn't have to be scary. When you work with PartnerShip, our shipping experts will double check shipment details, compare your pricing, and make sure you are covered from pick-up to delivery. Take your freight shipping from spooky to stress-free and contact us for a free shipping analysis!

PartnerShip Sends a Big “Thank You” to Truck Drivers

09/08/2017 — Jen Deming

National Truck Driver Appreciation Week is nearly here and PartnerShip would like to recognize the men and women truck drivers who dedicate themselves to moving our freight where we need it to go. “Our truck drivers work safely and efficiently to deliver America’s goods and deserve this recognition all year round. We set aside this week to pay special tribute to their continued work and excellence for America,” said American Trucking Associations (ATA) COO and Executive Vice President of Industry Affairs Elisabeth Barna.  

September 10-16, 2017 marks a week-long event where the industry recognizes these hard-working and tireless individuals. PartnerShip is saying “thank you” by giving a Dunkin Donuts gift card to truckload drivers who move a load for us during that week. Keep your energy up on those long hauls with a cup of coffee on us, delivered to you via email or text. We appreciate the hard work our carriers put in and we would like to recognize our friends on the road for all they do in helping us ship securely and dependably for our customers.

If you would like to learn more about National Truck Driver Appreciation Week and the American Trucking Associations, visit the ATA website for more information. To become a partner carrier, please check the PartnerShip Load Board and contact one of our Carrier Procurement Representatives for a setup packet at carriers@PartnerShip.com or visit our Becoming a PartnerShip Carrier webpage.

The Aftereffects of Hurricane Harvey on Shipping – What to Expect

09/01/2017 — PartnerShip

One of the most devastating storms of the past century, Hurricane Harvey, has left its destructive mark on Houston, Texas, and its impact will create a ripple effect on shipping that will be felt for months, if not years.

The entire PartnerShip team holds everyone impacted by Harvey in our thoughts, and we'd like to thank everyone that has assisted in the relief efforts.

According to DAT, inbound and outbound freight volume for Houston was down 10 - 15%, and its analysts expect that number to hit 75 or 80 as storm clean-up begins.

Logistics research firm FTR predicts similar countrywide supply chain effects and increases in rates. “Look for spot prices to jump over the next several weeks with very strong effects in Texas and the South Central region,” according to FTR economist Noël Perry. FTR noted that rates gained 7 percentage points in the five months after Hurricane Katrina in 2005 and spot market rates jumped 22% in the weeks following massive snowstorms in 2014.

FTR states that the most immediate effect on capacity is caused by trucks waiting for the area to become passable so they can resume operation. Longer-term effects to capacity will include the relief shipments, additional construction supplies as the area rebuilds, reduced productivity due to freight lane shifts and rerouting, and increased congestion at loading docks caused by these supply chain disruptions.

Other considerations for shippers:

• Harvey has shut show about 20% of US oil refining capacity in Corpus Christi, Port Arthur, Lake Charles and Houston. The disruption will drive up fuel prices and the fuel surcharges carriers charge for every load.
• As noted, carrier capacity is going to get tighter. FEMA and other agencies are putting pressure on the market to move equipment and supplies to the area. This capacity tightening should first affect flatbeds to move heavy equipment, then reefers to move food, then dry trailers for dry goods and other supplies.
• It is likely carriers may struggle keeping their commitments to you in the short-term as FEMA and other agencies will pay a premium to move needed equipment and supplies. You may need to shift your carriers around in order to secure the capacity you need.
• Your transportation costs will increase. Be prepared to pay 5 - 22% more in the short term.
• Your customer demand will change. Your customers or suppliers may cancel shipments, or add shipments, or reroute shipments. Until operations in the Houston area resume and get back to normal, there will be interruptions in every industry’s supply chain.

Everything You Need to Know About Freight Claims

08/25/2017 — Leah Palnik

Damaged freight is every shipper’s worst nightmare. To make it worse, filing freight claims is a complex and frustrating process. There is a lot you need to know about what to document, what to file, and what the Carmack Amendment covers. Before you find yourself in this mess, it’s best to learn some of the basics.

First, damaged freight isn’t the only type of freight claim you may encounter. You may also experience a shortage or a lost shipment all together. And then there’s the concealed claims – when the cargo damage or shortage is discovered after delivery and reported after the driver leaves. As you can imagine, there can be extra hoops to jump through in these situations.

Before you can understand what to do in the case you need to file a cargo claim, you need to understand the Carmack Amendment. This law addresses the issue of liability between shippers and carriers. Under this law, you have to establish that the goods in question were picked up in good condition, delivered in damaged condition, and resulted in a specific amount of damage.

Once you’re able to prove that these requirements were met, the carrier is held liable unless it proves that it was not negligent and the cause of cargo damage was one of the following: 

• Act of God 
• Public enemy
• Act of default of shipper 
• Public authority 
• The inherent vice or nature of the goods

If you have to file a claim, it’s best to do it as soon as possible. You typically will have 9 months from the delivery date, or only 5 days in the case of a concealed claim. You’ll want to have the Proof of Delivery (POD), the original Bill of Lading (BOL), freight bill, merchandise invoice, and replacement invoice or repair bill to support your claim. Taking pictures to include is also very helpful.

Unfortunately there are several issues that could cause your cargo claim to be denied. If you want to secure a fair resolution, make sure your documentation is accurate, your claim includes specific details, and you have proof that you attempted to mitigate the damage.

The subject of freight claims is complicated, but that doesn’t mean you’re out of luck. PartnerShip has developed a helpful white paper that details everything you need to know about filing a freight claim. It also provides you with important information that will teach you how to package your shipments to avoid damaged freight, how to set procedures for accepting freight that protects you in the event you need to file a claim, and how to ensure your claim doesn’t get denied.

Download the free white paper: Everything You Need to Know About Freight Claims!

What You Need to Know About Freight Class Changes

08/10/2017 — Jen Deming

Weight, density, distance, and freight classification are all important variables that help to determine your LTL freight rate. Periodically,the National Motor Freight Traffic Association (NMFTA) will update and rework these freight classes in order to keep up with industry changes when needed. One such change went into effect on August 5, 2017 and has adjusted the NMFC class breakdowns on several categories of freight shipments. What are these changes and how will they affect you as a shipper?

The most significant change is seen in the categories of LTL freight that are classed according to a shipment's density or pounds per cubic foot.Typically, the lower the density, the higher the shipment will be classed (and the higher your rate will climb). Commodities such as Plastic Articles (15660), Wire Goods (198080) and Clothing (49880) are affected by this freight class update in addition to 138 other density-based freight classes.

The good news for shippers is that the new 11-tier system will provide a lower freight class for LTL shipments that are VERY dense (over 22.5 lbs per cubic foot).  If you are currently shipping loads that fall within this category, the lower freight class will potentially save you money going forward.

The other change affects mid-ranged LTL freight shipments with a class of 4-6 pounds per cubic foot previously set at class 150. With the new 11-tier breakdown, these shipments will be increasing to an updated class 175. Illustrated below, is the adjusted 11-tier classification system that will be replacing the former 9-tier model. Bold-faced density descriptions (subs) are the revised breakdowns.

It's important to mention that shippers with a FAK on certain types of commodities will also be affected. For example, if a shipper has been regularly shipping actual class 150 items at a FAK 100, and the density is 4-6 lbs per cubic foot, the shipment will now move at actual class 175 and the FAK will no longer apply.

What can shippers do to empower themselves and ensure they are doing the most they can to keep their LTL freight shipping costs low? At PartnerShip, you work directly with a dedicated freight specialist who will assist in calculating the accurate density of your shipments, and their proper freight class. Additionally, PartnerShip expertly audits your freight bills and will check for common invoicing errors, such as incorrect discounts and carrier mistakes—which cost your company money and affect your bottom line! If you are unsure on how to proceed with classifying your freight, or have a shipping challenge and don't know where to begin, PartnerShip can help point you in the right direction.

Find your freight class online!

3 Useful Tips to Help Reduce Your Freight Claims

07/28/2017 — Jen Deming

“Damage” and “Claims” are four letter words in the world of freight shipping, and can be a real headache to logistics managers and coordinators alike. On both the outbound and receiving end, there are several ways you can reduce these risks and help keep freight damage to a minimum.

Packaging
Proper packaging for your freight shipment is key, whether you are shipping boxed items or palletized loads, and one of the most avoidable mistakes contributing to damage claims is insufficient preparation and packaging.  These materials cost typically less than an approximated 10% of overall shipping expenditures, so it doesn’t pay to cut corners in the short run when you are essentially increasing your risk overall. Containers and boxes should be in good, solid condition and sized to allow for just enough room to provide proper cushioning around your product. Use foam sheets, bubble wrapping, and cardboard inserts within the container, and wrap each item separately to maximize security.

To avoid freight damage, palletized shipments need to be secure as well, with items stacked uniformly and evenly distributed. Try to avoid product overhang on the edge of the pallets and anchor stacked boxes or multiple products into place with shrink wrap, plastic banding, or a breakaway adhesive. Being thorough and adhering to these standards can help limit the risk of damage.

Labeling and Paperwork
Precise shipment labeling also helps limit freight claims and losses by listing correct contact details, product descriptions, and ensuring accurate transit and delivery. To be sure that these instructions are clear, remove or completely cover old labels. Place the label on the top of the container or make it clearly visible on the side of each individual pallet, and include the total pallet count. For added safety, place a copy of the address label inside the container should the original be removed during transit.

A properly completed Bill of Lading (BOL) must be included with your shipment and serves three essential functions: a receipt for the goods being shipped, a document of titles, and evidence as the contract between the carrier and the shipper. Be sure to precisely class your shipment, include product description and item count, as well as list your billing party. If the event that you do receive damaged boxes and product, it is important to inspect and note details of the freight damage on the delivery receipt before signing for receipt of your freight. All of these details are essential should your shipment encounter any bumps in the road and you do need to file a freight claim with a carrier.

Choose the Correct Service
Knowing which particular type of freight shipping service best suits your shipment type can also help reduce damage and claims. Keep in mind, that standard Less-Than-Truckload shipments are loaded and unloaded several times at various carrier terminals as they make their way from your origin to its final destination. With each additional stop, your risk for freight damage increases. If the security of your shipment is a special concern, it may be worthwhile to consider moving your larger, multiple pallet loads with a dedicated or partially dedicated truckload service. With no extra stops, your freight does not need to be moved on and off the truck and remains significantly more secure with a quicker transit time, speeding up the delivery of your product.

These suggestions are just a few ways you can be vigilant about protecting your freight shipments against damage and claims. While there’s no sure fire way to avoid these occurrences completely, PartnerShip can help you measure your shipping options and determine the best ways to help protect your freight. Contact us at 800-599-2902 or get a quote now!

All About Refrigerated Freight and Reefer Best Practices

06/21/2017 — PartnerShip

Refrigerated truck trailers, commonly called reefers, allow freight to be temperature-controlled from pickup to drop-off. All reefer shipments have one thing in common: the trailer in which the goods are loaded has a built-in refrigeration system to regulate the temperature and keep the freight at its pre-shipment temperature.

How Will ELDs Impact Freight Costs in 2017 (and Beyond?)

05/17/2017 — PartnerShip

In 2015, the Federal Motor Carrier Safety Administration (FMCSA) established standards for Electronic Logging Devices (ELD). An ELD is electronic hardware that connects to a truck’s engine to automatically log hours of service (HOS). Regulating a driver’s hours of service is to prevent accidents caused by driver fatigue. Fleets and owner-operators have until December 18th, 2017 to implement use of ELDs if they have not already done so.

One of the factors surrounding the ELD mandate is its impact on freight costs. In this blog post, we’ll look at some of the factors that will drive freights costs up with use of ELDs. Let’s examine these factors one-by-one.

• Cost of implementing ELD. When electronic logging devices were introduced 20 years ago, a single ELD cost up to $2,500. Today, the FMCSA estimates that the average annual cost of an ELD will be $495 per truck. The cost to implement ELDs will be passed along to shippers but will only marginally drive freight costs up.

•  Decreased productivity. Most carriers that have implemented ELDs have reported productivity decreases of approximately 15% with fewer miles driven per day. ELDs track drive-time to the minute so operating logs can’t be “fudged.”  A driver can no longer report 300 miles driven when they actually drove 600 miles. Some carriers are charging more to make up for this loss in productivity. 81% of large fleets (more than 250 trucks) have achieved full ELD implementation so their rates have “normalized” by now. For smaller carriers, expect nominal price increases of 5-10% for loads that are booked on the spot market.

•  Reduced capacity. Some owner-operators will view the cost to implement ELDs combined with the decrease in productivity as “big brother” meddling in their business and will leave the industry, reducing capacity.

So, what effect will the electronic log mandate have on freight rates? According to transportation economist Noël Perry, truckload rates will increase about 4% this year, with additional capacity pressure caused by the ELD mandate. “The maximum impact will occur in 2018,” says Perry, “and it won’t stop until two to three years afterwards when people finally figure out they have to do it.”

Truckload capacity utilization is expected to remain greater than 100% well into 2017 and Perry puts the chance of a “significant” capacity shortage at 60%, with a 30% chance of a “real whacko” shortage. He also notes that the spot market tends to be much more volatile, with the 4% increase in contract rates translating “easily” to a 15-20% increase in spot pricing.

So, what will electronic logging device regulations mean to shippers?

• As carriers procrastinate to comply with electronic logging device mandate, it will result in fewer available carriers. Consider working with a broker/3PL to offer additional resources to keep your freight moving without any delays.

• Loss of carrier productivity means that shippers will need to better manage their time to ensure on-time delivery. For example, lanes that range from 450-700 miles will be affected as these lanes will turn into two day transit hauls instead of one.

• The truckload capacity crunch could shift some freight that would normally move via truckload to LTL. Working with a broker or 3PL that routinely handles both truckload and LTL will ensure that your business keeps its freight moving!

• Shippers can help drivers become as efficient as possible to decrease time spend on duty, but not driving.  Following these suggestions will increase driver efficiency and create additional capacity to drive down your shipping costs:

o   Have flexible shipping/receiving times

o   Reduce driver wait time

o   Quickly and efficiently load drivers

o   Provide and offer legal parking at pickup and delivery locations

•  Using a broker/3PL will help you fully vet carriers and their ELD compliance.

• Most importantly, as capacity tightens, expect rates to increase. Working with a freight broker or 3PL can help you find the carrier capacity you need and negotiate rates on your behalf.

Working with a freight broker can help you mitigate the costs associated with electronic logging device regulations. Contact PartnerShip at 800-599-2902 or use our contact us form to see how we can help you ship smarter so you can stay competitive.

Five Important Reasons You Should be Using a Freight Broker

04/11/2017 — PartnerShip

It is a very common question for shippers: "Should I use a freight broker?" Before we list five important reasons why you should use a freight broker, we answer the question, “What is a freight broker?” A broker arranges freight shipping between a carrier and a shipper. In exchange, the broker receives a small commission for facilitating the transaction. That’s how freight brokers make money.

So, why use a freight broker? Efficiency. A freight broker adds value and flexibility to your supply chain and that becomes your competitive advantage. Focusing all of your energy on what you do best gives you an edge and helps you stay competitive.  Unless what you do best is shipping, you should consider using a freight broker to manage your shipping and logistics functions.

Big companies got big because they focused on what they did best. In fact, 85% of Fortune 500 companies use third-party logistics providers like freight brokers. That’s not a coincidence; it’s a cause-and-effect relationship. Every dollar saved on shipping goes right to the bottom line.

Consider these five important advantages of using a freight broker:

1. Save time, save resources, save money. With a freight broker as a strategic partner, you have the benefit of your own dedicated shipping department without the expense your own dedicated shipping department. You also don’t need to spend time on invoices, audits and training, Using a freight broker lets you focus on your business. 

2. More flexibility, more scalability. A freight broker partner is able to provide you more, or less, capacity as your business goes through its natural cycles. So there’s no need to stress over seasonality, irregular spikes or sudden troughs in your business.

3. Shipping expertise. What freight brokers do best is shipping, and working with one allows you access to their knowledge of best practices and real-world experience. It also allows you to access the latest technology for shipping reporting and visibility into your logistics.

4. It’s not just what you know, it’s who you know. Freight broker partners have expansive carrier networks that provide many advantages over an in-house shipping department. They have buying power and can provide volume discounts, lowering your shipping expenses. They also can provide access to capacity that otherwise would be unavailable, or very costly, to an internal shipping department.

5. It’s a partnership. Your freight broker works for you and will put your interests first, because when you succeed, they succeed and when your business grows, so does theirs. That’s the definition of a partnership: benefits for both parties.

Need more convincing about the benefits of using a freight broker? Call PartnerShip at 800-599-2902 or contact us and see how we can help you ship smarter so you can stay competitive. 

Did You Know These Everyday Phrases Originated from Trucker Slang?

04/04/2017 — PartnerShip

We depend on truckers to keep our freight and economy moving. Over time, they have developed a language all their own. Did you know that many words and phrases you use every day originated as trucker slang? Transportation is so important and vital to the US economy that we thought we’d put together a blog post about trucker slang and lingo.

First, a short history lesson. In 1958, the FCC (Federal Communications Commission) allocated a new block of frequencies for a citizens band (CB) service. During the 1960s, it became popular among small businesses that were frequently on the road, like electricians, plumbers, carpenters and truck drivers. As CB radios became smaller and less expensive, CB radio usage exploded and a CB slang language evolved.

Some common, everyday phrases that started as trucker slang include calling your spouse your “better half.” Or watching the “idiot box.” If you still have a home phone, you probably call it a “landline.” So did truckers, decades ago! Ever meet someone for a “barley pop?” Or shop at “Wally World?” Yes, these slang words for beer and Walmart owe their creation to truckers.

Truckers have also created some great nicknames for American cities. Los Angeles is commonly known as “Shaky Town.” In fact, most city slang names refer to what the city is known for. Like “Beer Town” (Milwaukee), “Guitar” (Nashville), “Derby” (Louisville), and “Gateway” (St. Louis). Others are just fun to say, like “Choo-choo” (Chattanooga), “The Big D” (Dallas) and “The Nickel” (Buffalo).

During the 1970s oil crisis, the U.S. government imposed a 55 mph speed limit, and fuel shortages and rationing were common. CB radios were crucial for truckers to locate service stations with fuel and to warn of speed traps. Truckers paid by the mile were negatively impacted by driving slow so lots of slang was created to alert other truckers of law enforcement. If you’ve seen Smokey and the Bandit, you know an officer of the law is a “bear.” But did you know that a rookie cop is a “baby bear,” a police helicopter is a “bear in the air,” or that a speed trap is known as a “bear trap?” A sheriff is known as a “county mounty” and “city kitties” are the local police.

Finally, you’ve probably used “10-4” to acknowledge that you heard or understood something that someone said. Same with “what’s your 20?” which is short for 10-20, meaning location. These everyday terms originated from CB radio slang.

Next time you have a load you need to keep between the ditches, whether it is "Badger Bound" or headed to "Mile High," contact PartnerShip. You can reach us at 800-599-2902 or get a quote now! Until then, keep the shiny side up and the greasy side down.

An Introduction to Freight Classes

06/27/2016 — PartnerShip

5 Resolutions You Should Make in 2016

01/13/2016 — Matt Nagel

Now that the countdown is over and you’ve vacuumed most of the confetti out of your carpet, it’s time to look forward to the rest of the year and make (hopefully not empty) promises to yourself for a better future. Your overall resolution as a business, when it comes to your shipping operation, should be to save money. In order to successfully achieve this resolution over the next year, you’re going to have to make sure key operations and processes are in place and followed. Not to fear, as Your Shipping Connection, we’ve compiled 5 recommended resolutions for your company to make in 2016 to achieve your end goal – saving money!

1. Consolidate - As a general rule, one big order ships for less than three smaller orders. That means businesses should consider consolidating multiple orders into a single large shipment whenever possible, and always try to minimize the number of packages it sends. All too often, shipments are arranged as they come in from sales or order processing. However, a little planning and visibility will go a long way towards saving on shipping costs, supplies, and time.
2. Commit to Saving on Inbound Shipments - Many companies that have outbound freight will more often than not have shipments coming into their facility from vendors and suppliers. These shipments are often billed to the consignee even though the consignee has no control over how the shipment is shipped or handled by the carrier. Even if your company isn’t seeing a direct invoice for these shipments, there’s no such thing as “free shipping” and the charges are probably being hidden elsewhere. In short, staying on top of your inbound shipping cultivates a healthy bottom line.
3. Avoid Reweighs and Reclasses – Making this simple commitment to a more detail-oriented shipping operation will no doubt save you time and money in the long run. Most of avoiding costly reweighs or reclasses comes down to one document – your Bill of Lading (BOL). Make accuracy a priority on your BOL and enjoy a hassle-free shipping operation.
4. Make New Connections – If you’re not yet working with a 3^rd Party Logistics (3PL) partner, you can knock the above resolutions (and many more) out of the park in 2016. There are many benefits to taking on a shipping partner, but, in short, a good 3PL should put a great deal of effort into concentrating on the shipping industry, developing solid relationships with carriers and drivers alike, and leveraging that stability into savings and service for their customers. Thereby taking costly time commitments from your staff and providing savings for your company.
5. Catch-up on Your Reading – Between our blog and our white papers, PartnerShip puts out a great deal of information to keep you informed on happenings in the constantly changing shipping industry and tips on how to save money on any and every shipment.

Interested in making and keeping these resolutions? Consider PartnerShip as your dedicated shipping partner! We have over 25 years of experience managing less-than-truckload (LTL), tradeshow, truckload, and small package shipping operations for thousands of businesses. Every year since 1989 our New Year’s resolution has been to save you money! 

Visit PartnerShip.com/LearnMore for more information.

Why You Should Care About Truck Driver Availability Issues

10/21/2015 — Matt Nagel

Why should you care about truck driver availability issues? For one, it directly affects how much you pay to ship your freight. The more truck drivers available to transport loads across American roadways means more competition for your load, more capacity available, and lower prices on freight transportation. It also means that you have less of a headache trying to find someone to take your freight to less desirable locations in the country.

Now that you know why you should care, we’ll take a look at what is causing this issue, what steps are being taken to address this issue, and how you can offset this problem for your company’s shipping operations right now.

What is causing the driver shortage?

• Age – One of the largest factors today is the average age of the existing workforce which is 55 as compared with 42 for all US workers. With an aging demographic of labor, there aren’t enough newer generations looking for jobs in the trucking industry. Coupled with the age gap, the industry has struggled historically to attract enough qualified applicants to drive a truck. Carriers need to be highly selective when hiring drivers because they have made safety and professionalism their main concern.
• Industry Growth – There is more freight on our roadways today than ever and all signs point to that continuing to increase - with overall revenue in the trucking industry expected to rise 66% and tonnage forecasted to increase 22% by 2022. More freight means the need for more drivers.
• Lifestyle – New generations are not exactly flocking to the trucking industry, as the romance of the open road doesn’t seem to be enough to entice drivers to spend significant amounts of time away from their families.
• Gender – The majority of the workforce is predominantly male. Females only comprise of 6% all truck drivers which leads to a very large untapped portion of the population.
• Job Market – With the job market improving over the years there are more job opportunities available for would be potential truck drivers.
• Federal Regulations – While normally in the interest of safety, changes to Hours of Service (HOS) regulations, CSA and Electronic Logging Devices continue to play a large role as they can reduce driver productivity and ultimately earning potential.

How are driver availability issues being addressed?

• Driver Pay – Perhaps the most important attractor to truck driving is that pay is increasing for this profession. The average annual pay is up about 28% since 2000 and that trend shows no signs of changing. In an effort to attract quality candidates, sign-on bonuses are now very common within the industry along with family-friendly work schedules.
• Working Conditions – Technology updates such as a shift to automatic transmissions, new diagnostic tools, and digital communication and tracking are being implemented to attract tech-savvy generations to a traditionally un-technology focused industry. Secondly, long-haul trucks are being made more comfortable with amenities like kitchenettes, pet accommodations, and more comfortable interiors that are taking the edge off of long trips.
• Lowering the Driver Age – The minimum age for interstate driving in the trucking industry is 21. By lowering the age limit to 18, the industry will open up to those 18-20 year olds that may have already found another trade by the time they are 21.
• Increasing the Labor Pool – Initiatives are being created to help foster a positive image of truck driving as a satisfying career. Carriers are also developing programs to help with the training and development of their existing talent.
• Autonomous Trucks – New technologies like driverless trucks might not be on the roads today, but it's a technology that is gaining steam and could be here sooner rather than later. Platoon driving might be the first technology down the pike that, while still requiring equipment operators, provides the opportunity to decrease driver involvement by using a lead truck connected to others. The lead truck would then control the following (linked) vehicles through controlled breaking and acceleration.

How can I offset issues for my shipping operations due to current driver shortages?

The American Trucking Associations (ATA) estimates that the U.S. is short 35,000-40,000 truck drivers and has the potential to go much higher. And, as we mentioned before, less truck drivers means less competition for your freight and, in turn, a higher price to move your shipment. While there are steps being taken to correct 35,000 driver gap, it definitely won’t happen overnight. It’s important to take corrective steps now to realize present and future savings for your company.

The right price for your load is usually out there, you just have to put in the time to find the rate. Working with a 3PL partner, someone completely dedicated to finding you the right rate, is one way many companies are offsetting the current time and price commitment reality in the trucking industry. A good 3PL should put a great deal of effort into concentrating on the market, developing solid relationships with carriers and drivers alike, and leveraging that stability into savings and service for their customers.

Visit PartnerShip.com if you would like to know more about truckload services through PartnerShip, our carrier partners, or to contact us with questions.

Safety Truck lives up to name

10/13/2015 — Matt Nagel

We’ve all been there; driving behind a semi that is chugging up a long hill or taking its time on a two lane road. Sometimes, it’s OK, you’re not in a hurry, but other times you’re already late and the truck is making a bad situation worse! The choice you’re left with is safely waiting it out and following the truck to your destination, or weaving in and out of oncoming traffic to find the perfect moment to legally pass the semi-truck. Most of us choose the more dangerous, but quicker, second option.

The good news is that Samsung is actively working on a solution to this very problem. Over the summer, Samsung released video of its Safety Truck in action (below)!

The Safety Truck works by using a safety camera attached to the front of the truck, which is connected to a video wall made of four monitors located on the back of the truck. The monitors provide any driver behind the truck with a full, unobstructed view of the road ahead.

While the technology is currently targeted for use abroad, where there are more serious traffic safety issues, the possibility of seeing this on United States roadways definitely exists. We just hope the technology is in fact used for displaying roads and not for serving for more FanDuel advertisements…

PITT OHIO Expanding Core Service Area

07/27/2015 — Matt Nagel

PITT OHIO, one of the PartnerShip carrier alliances, plans to expand service to Kentucky, specifically the Louisville market, starting Monday, August 17^th.

PITT OHIO is headquarted in Pittsburgh, PA and services the mid-Atlantic and Mid-West regions. PITT OHIO has continuously grown over the last 35 years and is expanding into the Louisville market to increase their services and direct coverage area.

"Our focus on providing customer-centric solutions to shippers has lead PITT OHIO to expand our core service area to include the metro Louisville market," said Geoffrey Muessig, Chief Marketing Officer and Executive Vice President. "Customers tell us that we can enhance their supply chains by providing reliable and dependable LTL service between the Mid-Atlantic states and Louisville."

"Current PITT OHIO clients and new customers can anticipate the same level of performance in Louisville expected from PITT OHIO elsewhere," Brad Caven, Vice President of Operations remarked. "Our Cincinnati terminal is well-equipped to exceed expectations to and from these markets in Kentucky."

Standard service times will be 1-2 days in most areas of PITT OHIO’s direct service area. Service to Louisville Kentucky will start Monday, August 17. Customers with freight in PITT OHIO´s current direct coverage area destined for Louisville can begin scheduling pickups on Friday, August 14.

If you are interested in receiving a PITT OHIO rate quote for an upcoming freight shipment, log on to PartnerShip.com, or create a web account if you haven't already done so.

The History of Semi Trucks

07/21/2015 — Matt Nagel

Biggest Freight Shipping Challenges: Damaged or Missing Shipments

06/24/2015 — Matt Nagel

We’ve all seen and heard the lost and/or damaged shipment horror stories. Whether it’s a friend’s incident, a YouTube video of a not so careful delivery, or a firsthand experience - there is a definite stigma of damages and losses in shipping. Unsurprisingly, when we asked a group of customers about their greatest shipping concerns and challenges, shipment damages and losses were fourth behind price, “no shipping”, and transit times. However, shipment damages and losses can be preventable if the correct steps are taken to ensure a properly packaged shipment. Believe it or not, there is a large portion of damaged and lost shipments that can be attributed to packaging error rather than freight mistreatment. Below are some tips to keep your shipment in its desired condition: 

1. Packaging – Shipments must be properly packed to ensure damage-free transportation. While there are many nuances to different items that may be shipped, the overall advice we give is to use common sense with packing your specific commodity. You wouldn’t package ball-bearings the same as you would package glassware. Don’t be afraid to spend an extra couple bucks on packaging to ensure you’re not spending more after the fact. Be conscious of your chosen container’s maximum weight capacity, choose quality materials, leave enough room in boxes/containers for cushioning, and properly seal boxes with enough tape. Be mindful of these basic practices and your shipment will be well packaged and protected from normal shipping and handling.
2. Palletizing - The pallet will give the shipment a solid base to sit on and make movement on and off the truck easy and safe. When stacking your pallet, be sure your items sit squarely on the skid with no overhang. Box flaps and corrugations should face up. Make the top surface as flat as possible and secure cartons to the skid with banding, stretch-wrap, or breakaway adhesive.
3. Labeling - To ensure correct and timely delivery, freight needs to be labeled appropriately. Always follow these guidelines:
   • Remove or completely cover old labels.
   • Place labels on each box and each side of the overall shipment.
   • Do not place labels over a seam or closure on top of sealing tape.
   • Place a duplicate form of address information inside the container for added protection.
   • You should always be able to locate a full return address on the shipping label.

Even the best laid plans can go awry, that’s why it’s always a good idea to be well versed in the steps to take if a shipment happens to be damaged or lost. Submitting claims may sound scary, but keeping your cool and following the basic steps of taking pictures, saving the damaged freight, identifying the shipment value, and contacting your carrier or 3PL partner to begin the claims process will keep you ahead of the curb.

It’s always a carrier’s goal to deliver a shipment in perfect condition - no one wants to go through the claims process. But, as shown in this post, a well-cared for shipment while in transit is only half the battle. Packaging and labeling your shipment correctly will help ensure a smooth shipping operation for you and your company.

Dealing with a damaged shipment? Find out what you need to know about filing a freight claim.

Are Self-Driving Trucks the Future of Shipping?

06/16/2015 — Matt Nagel

Technology innovations, like in every industry, play a huge part in pushing the trucking industry forward and keeping efficiencies for customers and carriers at the forefront. From pallets to packaging and everything in between, there are always improvements to be made and a better way to operate. So what’s the next big innovation for transportation? It may very well be something that Peterbilt Motors Company has been working on and recently showcased at the ITS World Congress in Detroit – self-driving trucks, or an “advanced driver-assist system” as Peterbilt refers to the technology. This innovation reduces active driver steering by 80-85% and requires a well-marked highway so cameras can read road lines and position the vehicle.

Among other technologies, the vehicle uses:

• Radar-based adaptive cruise control (ACC) which automatically accelerates and decelerates, maintaining safe distances.
• Lane departure warning systems (LDWS) that uses cameras to detect lane edges and striping to alert drivers when the vehicle is drifting.

At the bottom of this post is a brief video (of a video) that was taken at the 2015 Mid-America Trucking Show. The video, while not the greatest quality, gives a very nice visual of the self-driving technology in action.

As you may be able to guess, there is still a lot of testing to be done and red tape to navigate before you should expect to see an unmanned semi on the highway. Even if/when this technology does come into use, you can still expect to see a driver, but more as a spectator rather than a primary operator.

There is technology that you may see on the road sooner rather than later and it’s called “platoon” trucking. A platoon is described as a convoy of trucks linked electronically to a lead truck with an active driver. This practice is said to increase fuel efficiencies up to 15% by limiting wind resistance. Producers and purveyors of this technology estimate that it could be on United States roadways in as little as a few years (click here to see a video of platoon trucking demonstrated by Volvo Trucks taking place in Spain a few years back).

There are many truck producers working to perfect these technologies and change the future of the trucking industry. As with most big ideas, it’s just a matter of time.

Biggest Freight Shipping Challenges: Managing Transit Times

05/27/2015 — Matt Nagel

Keeping customers informed and improving services are two of the main focuses of PartnerShip. That’s why we regularly seek feedback from customers and tailor our offerings and content to your needs. We recently asked a group of customers about their biggest challenges when shipping freight and received "managing transit times" as the third most mentioned challenge at 14% of overall responses. We’ll address this concern and provide some best practices to keep your mind at ease when scheduling and shipping your time-sensitive freight. 

Managing the logistics for a company can be a trying task with multiple, and seemingly endless, steps along the way. Gathering materials, being sure to correctly package, and accurately completing your paperwork seemed like a lot in itself, but the most important step lies ahead – making sure it gets to where it needs to go on time. All previous work is rendered pointless if this stage is not completed. 

Before shipping your freight, here are items to keep in mind to ensure there are no hiccups in your transit:

• Accuracy on your bill of lading (BOL) is key to keeping your shipment on track and avoiding time consuming reweighs or reclassifications from carriers. Knowing your freight classes as well as accurately weighing your shipment is extremely important to getting your shipment to it’s destination on time.
• No one likes paying more for their shipping, but knowing which accessorials to add when scheduling your freight shipment will save you from situations like a refused delivery that could have been avoided by including a lift gate. Accessorials like advance notification can also help you and your company better manage your time when shipping freight.
• Considering guaranteed options from carriers will provide you with a little more insurance when scheduling a shipment where you may be unsure about the time-frame's likelihood. While the guaranteed options cost a bit more, paying a little extra when you know you need it is better than the fallout that comes from the alternatives. 

Setting yourself up for a properly timed shipment mostly occurs before the carrier is even dispatched to your location, but there are a few measures you can take during and after your freight is in transit:

• Late pickups can be frustrating, but they occasionally happen as drivers get detained with earlier pickups, encounter trailer capacity issues, are caught in heavy traffic, etc. Our customer service team at PartnerShip does a great job staying on top of pickup times and securing a time commitment from the carrier's dispatch when needed. However, often times it makes sense for you, the customer, to call the carrier directly in the event you need to work out a new time or solution.
• Stay on top of your shipment by using our track shipment tool to check the status of your shipment and get an estimated time of delivery (ETA). All you will need is the tracking, pro, or BOL number and the carrier you used for your shipment. 
• If you find yourself sending multiple shipments of similar specifications to the same consignee, as many companies do, making notes and keeping a close eye on your shipping history can help you effectively prepare for the future. Track your experiences with certain carriers as they use different lanes to transport shipments. PartnerShip also works with many regional and local carriers that specialize in certain geographical regions. 

When all is said and done, planning still only amounts to a portion of the battle. It’s important to remember that freight carrier transit times are estimations and can vary due to weather, traffic, and mechanical issues. Yes, a carrier’s goal is to stick as closely as possible to the transit times provided and deliver to a happy consignee. However, we live in an imperfect world and things don’t always work out that way. Plan ahead and give yourself the best chance possible of a timely shipping operation.

As always, PartnerShip is here to help manage your company's logistics and keep your shipping operation a smooth running process. Feel free to contact PartnerShip with any questions or concerns.

“But I Don’t Ship Freight!”

05/11/2015 — Matt Nagel

Many companies operate under the same assumption that they don’t ship freight. This idea was solidified on a recent survey we conducted, where we asked the question: “What are your biggest challenges when shipping freight?” About 30% indicated price as their biggest challenge, which we addressed in a previous blog post, and another 18% said that they don’t ship freight at all. Customers are quick to jump to this notion as there are no pallets assembled in their facility and no semis in their parking lot – however, they may be overlooking some important aspects of their company operations that could use some freight optimization attention.

First, we’d like to reiterate an idea that we revert back to quite a bit on the PartnerShip Connection Blog – inbound shipping is one of the easiest and most overlooked ways to save money on your overall shipping costs. We bring this point up again since most businesses do not factor in the freight shipments they receive from suppliers as, many times, the consignee is not being directly invoiced for those shipments. However, costs initially written off as ‘free’ often rear their head in the price of the actual goods that are being moved – meaning the costs are not non-existent, but just hidden. As the customer receiving the goods, your company has a say in how that freight is routed and billed, and you should factor it into your overall freight plan.

The next point we’d like to make is that while some businesses are not shipping freight, maybe they are shipping small packages and reexamining and adjusting that operation may equal big savings. This idea would apply to another portion of the 18% of companies that think they do not have freight shipping but are shipping small packages to or from the same location on a regular basis. As a general rule of thumb, one big order ships for less than three smaller orders. That means businesses should consider consolidating multiple orders into a single large shipment whenever possible, and always strive to minimize the number of packages it sends. All too often, shipments are arranged as they come in from sales or order processing. However, a little planning and visibility will go a long way towards saving on shipping costs, supplies, and time. 

We’re sure there are some customers in the previously mentioned 18% that legitimately do not have or will ever need to ship freight due to factors like their business type. For the rest of us, taking into consideration things like inbound operations and the possibility of shipment consolidation may mean more companies are having a freight discussion that they thought they would never have – and will end up with a more efficiently run company in the process.

PartnerShip Launches a Truckload Load Board

04/28/2015 — Matt Nagel

PartnerShip continues to develop PartnerShip.com with our customers and carrier partners in mind. Recently, we launched the PartnerShip Load Board that provides better visibility to the available truckload shipments from PartnerShip customers to PartnerShip carriers. PartnerShip connects the best national, regional, and local carriers with businesses for all of their truckload needs. The board provides carriers with information about the load, like equipment needed and whether it’s a full and partial load, as well as the origin and destination of the shipment. Best of all, this load board is completely free to view at anytime - no logging in or information is needed to view the available loads.

Carriers are encouraged to inquire about any loads by calling PartnerShip at 800-599-2902 option 2. The loads are only available to PartnerShip vetted and approved carriers. To become a core partner carrier please contact one of our Carrier Procurement Representatives for a setup packet at carriers@PartnerShip.com or visit our Becoming a PartnerShip Carrier web page.

Click here to visit the PartnerShip Load Board today!

Below are the truckload shipments that are available today, but be sure to check the page often for new opportunities:

Biggest Freight Shipping Challenges: Price

04/15/2015 — Matt Nagel

New White Paper: Truck and Trailer Equipment Guide

03/23/2015 — Matt Nagel

There is a wide range of equipment available for your shipment to ensure proper transportation and delivery. Keeping the trucks and trailers straight that are carrying your freight can be a tough task for even the most experienced shipper - which is why we created a brand new Truck and Trailer Equipment Guide for our customers. This white paper contains measurements and visuals for dry vans, refrigerated units, flatbeds, and the tractors that pull the trailers.

Click the link below to download the white paper and learn more about what carries your freight from point A to point B.

Download the Truck and Trailer Equipment Guide Today!

As always, the shipping experts at PartnerShip are here to lend a helping hand and answer any questions you have about freight shipping. Give us a call at 800-599-2902 or email sales@PartnerShip.com.

How to get a quote on your LTL freight shipment

02/24/2015 — Matt Nagel

After your freight has been properly packaged and assembled, it's time to gather information about your shipment to ensure you are receiving an accurate freight rate and transit time. Correctly identifying your freight as less-than-truckload (LTL), tradeshow, or truckload is the first step to knowing what information you need to have ready before getting the quote. In this post we'll summarize the information needed for an LTL freight shipment, which refers to a shipment that does not completely fill a truck, is typically palletized, and weighs over 150 lbs. In order to obtain an accurate LTL freight quote and transit time, be sure to:

• Establish when your shipment needs to be picked up and delivered. – This is basic information that needs to be determined before trying to obtain a quote. If your shipment has a delivery date that’s etched in stone, guaranteed options are available at a higher price. Either way, the more information you can provide about your shipment’s timeline up front, the more options you’ll have available to make an educated decision.
• Know your ZIP Codes! – Origin and destination ZIP Codes are keys to an accurate LTL rate quote. Just as important are the origin and destination types or descriptions - whether your shipment is going to a business, a residential area, or a tradeshow will impact the overall cost and transit time. Getting the ZIP Codes and descriptions for the origin and destination right on the first pass will ensure a smooth transit.
• Determine if any accessorials are needed. – Accessorials are any additional services required outside of the standard shipping procedure. Examples include lift gates, Collect on Delivery (COD), and inside pickup or delivery. Accessorials normally require additional fees from the carrier to insure your shipment has everything it needs to get on or off of the truck and to its destination safely.
• Decide on the amount of insurance needed for your shipment. – Knowing the value of the shipment you are transporting and purchasing the proper amount of insurance is crucial in the case that something unexpected happens to your shipment while in transit. Having this information when obtaining the quote is crucial to an accurate price.
• Calculate the exact weight of your shipment. – Providing an accurate weight is very important when obtaining a quote. Remember to include the pallet’s weight and have your scales tested and calibrated often to be as precise as possible.
• Know your freight classes! – LTL Freight Class refers to the National Motor Freight Classification (NMFC) and determines the carrier's shipping charges for your LTL freight. Your freight class identifies the size, value and difficulty of transporting your LTL freight and is a must-have for quoting. 

Also, if you’re shipment is tipping the scales a little more than you expected and you decide to ship truckload/volume (over 5,000 lbs) check out our post on how to get a quote for your truckload shipment.

New White Paper: The 5 Most Common Freight Shipping Mistakes

02/09/2015 — Matt Nagel

As Your Shipping Connection, the PartnerShip goal is to save you money and make sure you're in the know on everything shipping related. That's why we develop informational white papers to help small businesses navigate through the world of transportation and logistics. We've developed a brand new white paper designed to proactively identify and correct commonly made freight shipping mistakes before they cost you valuable time and money. In this white paper we provide:

• Descriptions of some of the more common freight shipping mistakes
• Examples on how these mistakes are impacting your bottom line
• Ways to catch these mistakes before they cost your company money

Tips for Avoiding Freight Reweighs and Reclassifications

12/11/2014 — Matt Nagel

Efficiently managing your freight costs is key to keeping your bottom line in tip-top shape. One of the more common ways your freight costs increase is by the reweighing or reclassification of your freight. Carriers have the right to inspect your shipment if they deem necessary and these incidents can trip up even the most experienced shippers.

When it comes to avoiding reweighs and reclassifications, the best defense is a good offense. Doing your homework on best practices for shipping your freight and closely following these practices will give your freight the best chance of getting to it’s destination without being hit with unexpected charges.

Below we have some points of emphasis to remember before shipping your freight:

Know your freight classes: Less-than-truckload Freight Class refers to the National Motor Freight Classification (NMFC) and it is the category of your LTL freight as defined by the National Motor Freight Traffic Association (NMFTA). Your shipment's LTL freight class determines the carrier's shipping charges. It identifies the size, value and difficulty of transporting your LTL freight.

We know determining your freight class is one of the more cumbersome aspects of freight shipping, and that's why we've developed an entire ePaper on the subject, and a helpful Find Your Freight Class' tool for our customers. We ask a few simple questions about your commodity and point you in the right direction.

Stay up-to-date on industry changes: Like any industry, the freight industry is constantly changing and adapting. For example, NMFC changes evolve to accurately reflect a commodity's “transportability.” The NMFTA will post any changes on their website - regularly reviewing these types of resources will keep you in the know on the important changes that affect your freight.

Pay close attention to your shipment’s weight: Obviously very important to not being hit with a reweigh is getting it right the first time.

• All weights on the BOL should be exact weights, not approximations!
• Remember to include the weight of the pallet and other packaging in the final total weight
• Have your scales tested and calibrated often – we would recommend annually, but there’s no harm in more frequent fine tuning.

Work with an experienced partner you can trust: Even after doing your homework and following guidelines, the freight industry can be a complicated world to navigate. Working with a 3PL partner like PartnerShip allows you focus on your company and us to focus on the freight. We have a team of dedicated freight specialists that can guide you to provide accurate shipment information that will avoid reweighs and reclassifications. As a free service, we even audit your freight bills for errors or unnecessary charges that sometimes arise, and we have the industry knowledge to fight to correct any discrepancies.

Keeping the above tips and advice in mind when shipping your freight will help you stay ahead of the curve and eliminate any unwanted billing surprises. If you have additional questions about reweighs or reclassifications, or would like to learn more about PartnerShip, contact us today at 800-599-2902 or email sales@PartnerShip.com.

Getting a Quote on Your Next Truckload Shipment

10/27/2014 — Matt Nagel

Do you have a truckload shipment ready to be sent out? Looking to expedite the process of obtaining a quote for that truckload shipment? One way to quickly and efficiently get your truckload shipment on its way is to have all the information necessary before calling PartnerShip for a quote. Below is a list of tips to follow before picking up a phone or shooting out an email about your truckload shipment.

1.       Know the Basics – Where is the shipment picking up and where is it going? Are appointment times necessary – does the shipment need a specific pickup or delivery time/date? How many pieces, what type of packaging is being used, and what is the weight of the shipment? All of these questions need to be the answered before getting a truckload rate.

2.       Equipment Type – Truckload shipments can have many different requirements - dry van, flat bed, refrigerated, to name a few. Determining the correct option for your specific shipment is an important part of the truckload shipping process and can affect variables like carrier availability. Need more help determining which equipment your shipment requires? Check out our truckload equipment options post for more information.

3.       Commodity – What are you shipping? A basic description of the contents of your shipment is enough to get you an accurate rate on your pending truckload shipment.

4.       Value of the Shipment – It is important to know the value of the goods you are transporting. Even though most carriers have cargo legal liability coverage, typically these policies have limits of $100,000 per trailer; there is no longer any federal requirement for motor carriers to carry cargo insurance. If we know the value of your move, we can ensure the carrier that moves your load has adequate coverage or even obtain additional coverage if necessary. The good news is that PartnerShip has a stringent carrier on boarding process ensuring the safe, most reliable carriers. All of our partner carriers are fully insured with industry standard cargo coverage.

Keeping these tips in mind when obtaining a truckload shipment quote will help ensure quick and accurate quotes.

Do you have a truckload shipment you would like to quote today? Visit PartnerShip.com/TLQuote for a free, no obligation quote today!

Freight Industry Impact from Hours of Service Regulation Changes

08/06/2014 — Matt Nagel

The transportation and logistics industry is regulated by the Federal Motor Carrier Safety Administration (FMCSA) through the development and enforcement of safety regulations. One of these regulations is the Hours of Service (HOS) rules which dictate the working hours of anyone operating a commercial motor vehicle (CMV) in the United States — this includes truck drivers.

Last July the FMCSA made a ruling on HOS which altered provisions of the regulations. Changes that took effect in July of 2013 include:

• The limiting of the maximum average work week for truck drivers to 70 hours, a decrease from the previous maximum of 82 hours.
• Allowing truck drivers who reach the maximum 70 hours of driving within a week to resume if they rest for 34 consecutive hours, including at least two nights when their body clock demands sleep the most - from 1:00-5:00 a.m.
• Requiring truck drivers to take a 30-minute break during the first eight hours of a shift.

There are many reasons for these HOS changes, but the main reason is to combat accidents on the rise due to fatigue. The FMCSA cites increases in crashes due to fatigue the further a driver gets away from a break in driving. The FMCSA's goal is to obviously limit this statistic by inserting more breaks and limiting drive times.

These rules have now been in effect for over 1 year and the influence of the ruling can be seen throughout the industry — impacting every transportation and logistics company as well as their customers.

As you can imagine, one of the major issues that arose from HOS changes is that transit times are now longer. A shipper that is used to seeing a 625 mile next-day-delivery is now seeing that same shipment extended to 26 hours due to a 500 mile per 24 hours limitation change to the regulations. The increased transit times are leading to shipment pile-ups and congestion — a result of the changes that continues to snowball as time goes on.

Another difference that customers are seeing is a bump in prices. With drivers spending more time off of the road than before, rates are escalating to offset that lost time and wages. These changes to HOS regulations, and their effects, are making shippers and carriers reexamine their processes and practices to stay as efficient as possible. Offsetting shipping industry changes and prices can often be achieved by working with a 3rd Party Logistics (3PL) company which brings administrative and financial efficiencies to businesses that otherwise lack the resources to negotiate with carriers and navigate the ever-changing world of logistics.

If you're interested in learning more about the HOS changes, you can read more about them on the FMCSA website. There you can find a summary of HOS regulations, HOS FAQs, and a comparison of old and new HOS rules, among other resources. If you're interested in learning more about working with a 3PL partner, click the button below to download our free electronic white paper on the subject.