The make-or-break peak season for shippers has passed, and the holiday rush and subsequent surge of returns is over. Months of preparation and planning have paid off and now is the time businesses get to take it easy and enjoy the lull, right? Truth is, this is the most valuable time you can use to plan and forecast for the next year, so you better make the most of it. Here's some core tips on what shippers and business owners can do during the intermission.
Review and Reflect
One of the most important things a business
can do almost immediately after a peak shipping season ends is step back
and review how the busy period went. By taking a high-level look at successes and opportunities, it's easier to see what adjustments need to be made for more efficient operations in every area of business for a better bottom line. Is your industry consistently cyclic? Are busy times evolving into lengthier periods? Do you need to prepare earlier than you used to? Did you have a large enough workforce to fulfill orders easily? How effective were your marketing promotions? It's also imperative to take a closer look at this year's expenses and where most of your costs, both anticipated and unforeseen, were invested. How close did you come to your projected budget for the period? These are all variables that you need to look at in order to have successful subsequent peak seasons.
With less stress on order production, fulfillment, and replenishment, it's a great time to get organized and focus on what you can't during peak season. In order to operate more productively, it's important to make sure everything is in order from top down – office space, production facilities, and warehousing. Reviewing everything from payroll applications, updated production equipment, inventory strategy, and warehouse management technology is crucial in identifying potential roadblocks that may impede your business from operating at maximum potential. It's also a great time to reinvest in your staff, from developing additional training programs to conducting employee reviews on workplace culture and performance. With less immediate emphasis on production and meeting deadlines, a forward-looking business can also evaluate industry trends as well as evaluate peers. That way, you can better project what you need from purchasing inventory to hiring your sales force.
Good inventory management procedures are important in creating a seamless peak period, specifically for order fulfillment and replenishment. Now is the time to implement proper organization and best practices, in order to maximize efficiency and save time and money on the front-side. Depending on budget and expenses, the slower period is a good time to take a look at updating tech and software. RFID (radio frequency identification) systems, wireless LAN, and bar code systems can all help with monitoring of your sell-through cycle by improving accuracy giving you real-time data. It's also a very good time to take a look at your inbound shipping
procedures for your supply orders. Are your vendor-directed options
making sense for your business and your customers? If you haven't
already, it's a good time to take control of your inbound shipping and take advantage of available alternatives.
To piggyback off of inventory management, it's a great idea to take a look at your shipping procedures as a whole. Was there a high amount of damages to your shipments during transit? Limiting the costs put into freight claims replacement orders is a great way to avoid unexpected expenses, and you can do this by reevaluating packaging type and procedures. Did you have difficulty
hitting delivery deadlines? Oftentimes, fulfillment centers can charge for late arrivals or hold-overs in addition to sort and segregation fees. It may be smart to take a look at your
available carriers or service options to see which make the most sense for your business and your customers. Different service options can save you time and offer peace of mind about the security of your shipments. With more time available to shop options, it's a great opportunity to collect shipping invoices and conduct a shipping audit with different carriers to see if you are getting the best rates available. Shipping costs add up, especially during heavier freight times, and this is another effective way to keep your expenses down.
Remaining vigilant and being proactive after peak season is crucial for businesses to prepare for upcoming peak periods. Taking a look at what can be improved going forward, and what worked for you in the past an ensure success, and less stress! A huge portion of preparing your business is making sure you have your shipping processes streamlined, and the experts at PartnerShip can help. From analyzing your freight costs, to making sure you have the proper services selected for your shipments, we find the solutions that are right for you. Call 800-599-2902, email sales@PartnerShip.com, or click below to get a free quote today!