the PartnerShip Connection blog
the PartnerShip Connection blog
the PartnerShip Connection blog
the PartnerShip Connection blog
the PartnerShip Connection blog
Pallet Packing Mistakes to Avoid
06/27/2018 — Leah Palnik
Pallet packing isn’t something you can take lightly. One wrong move and the whole shipment could lose strength and stability – risking damage to your freight. Rather than conducting your own experiments, check out these common pallet packing mistakes so you know what to avoid.
Mistake #1: Choosing the wrong pallet
Pallet packing begins at the very foundation of your shipment – the pallet itself. It may be tempting to reuse old pallets for your shipments but if you’re not looking out for structural integrity, you could be in trouble. Avoid using pallets with broken boards or protruding nail heads.
Using an alternative material pallet can also cause some issues. Wooden pallets are the standard, but pallets made from metal, plastic, and corrugated materials have all entered the market. However, not all pallets are created equal. These pallets are good alternatives for certain specialized needs, but issues like weight, movement, and pallet strength make them not suitable for all types of freight. Before you consider swaying from wooden pallets, make sure to do your research.
Mistake #2: Not properly packing individual boxes
Before you can stack your pallet, you need to pack your individual boxes or cartons. Even if your boxes are secure on the pallet, the contents inside the cartons can shift. Leaving excess space and not providing proper impact protection is a common mistake that many shippers make. Start by right-sizing your boxes – leave just enough room for the product and the needed impact protection. Anything more is wasted space that you will need to fill with cushioning like paper pad or packing peanuts.
Mistake #3: Stacking inadequately
You may think that the way you stack your cartons is just about making it fit on your pallet. However, neglecting to follow certain best practices that increase strength can be a fatal mistake. During pallet packing, not evenly distributing weight and not placing the heaviest boxes at the bottom is a quick way to increase your risk of damage. Using pallets that are too small and thus leaving overhang is also a common mistake that will make your freight vulnerable.
The stacking patterns you use when packing your pallet are also extremely important. One of the biggest offenders is pyramid stacking. This kind of pallet packing pattern leaves the cartons at the top at greater risk of being damaged and makes the load less secure. When possible, an aligned column pattern is best. Stacking your pallet in a way that ensures it is level and flat will put you in the best position to avoid damage.
Mistake #4: Skimping on stretch wrap
If you don’t currently use a stretch wrap machine, you want to make sure your manual wrapping technique is up to par. There are a couple common mistakes to look out for. First, make sure you’re wrapping around the pallet enough. You should be making at least 5 wraps around the entire shipment. Second, twisting the wrap is something that is often overlooked. You should twist the wrap every other rotation to increase the durability.
Mistake #5: Not labeling correctly
After you go through all that work of ensuring you’ve packed your pallet in a way that reduces its risk of damage, you don’t want to run into issues just because you neglected to label your shipment properly. One label is not enough. You want to make sure the shipping label is on each side of your pallet, with the consignee information clearly visible.
Pallet packing may seem simple, but these missteps can create complicated issues. If you’ve discovered that you’ve made any of these common mistakes and want to learn more about packaging best practices, download our free white paper!
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Your Guide to Proper Packaging
05/30/2018 — Leah PalnikProper packaging is a critical step in the shipping process. Just one mistake can expose your shipment to costly and time-consuming damages. Not only do you need to use quality materials, but you also need to package your products in a way that will increase strength and durability. Packaging is not a one-size-fits-all game, but it does start with some basic best practices.
Small Package Shipments
When picking a box for your products, you want one that is in good condition (no holes, rips, or dents) and is sized just right. There should be just enough space for the needed cushioning and no more. If you use a box that is excessively large you run the risk of being charged according to your dimensional (DIM) weight, which can get quite pricey.
How you cushion your contents will depend on the product you’re shipping. In general, you can protect the contents of your package with bubble wrap, foam cushioning, paper pad, or packing peanuts. This will help to prevent damages caused by movement and vibration that occur during transit.
Then it’s time to seal and label your package. Use packing tape rather than duct tape or masking tape, and seal your box using the H taping method. Remove any old labels from the box and place your label on the largest surface. Labeling is an important step for proper packaging, because it helps get your shipment to the right place without any unnecessary delays.
When deciding how to package your freight, consider the size and weight of your shipment and how it will be handled. What kind of protection will it need? Will it be on a dedicated truck or will it be moved on multiple vehicles?
Palletizing your freight will give it a solid base and will make movement on and off the truck easy and safe, making it a good choice for many different types of loads. Wooden pallets are the most common, and are typically recommended by carriers like FedEx and UPS Freight. However, you may consider metal, plastic, or corrugated pallets depending on what you’re shipping.
For the cartons on your pallets, make sure the contents inside are packaged properly with the needed impact protection and each carton is labeled with the shipper and consignee information. While stacking, you need to consider how it will affect the strength of your shipment. Start by placing heavier cartons on the bottom with lighter boxes at the top, and distribute the weight evenly. Use an aligned, column pattern while stacking and make sure there is no overhang.
Once your pallet is stacked, you’ll want to secure it with stretch-wrap and banding. The stretch-wrap should go around the cartons several times and be twisted every other rotation for increased durability. For banding, use sturdy steel, rayon, polypropylene, nylon, or polyester straps.
You may also want to consider crating if you’re shipping fragile freight. First, select a crate that is constructed from quality lumber. Most carriers will recommend plywood rather than oriented strand board (OSB), medium-density fiberboard (MDF), or particleboard. You also want to make sure your crate is sized appropriately, with excess space kept to a minimum.
Proper Packaging Is Key
Avoiding damaged freight and a claims nightmare starts with proper packaging. Along the way, you’ll also save yourself from costly DIM weight charges and increase the durability of your shipments. The time you spend up front to make sure you have proper packaging will be well worth it. Get in-depth instructions by downloading our free white paper – The Ultimate Guide to Packaging Your Shipments!
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Potential Shipping Issues: How to Be Proactive
04/25/2018 — Leah Palnik
When you deal with freight, there will always be some shipping issues that are out of your control. You can’t stay with your freight throughout its whole journey, and there are a number of sticky situations you might find yourself in. However, if you know how to prepare for some worst case scenarios, you can position yourself to bounce back quickly.
One of the most common disruptions that can cause shipping issues is the weather. Storms and other severe weather patterns can have a significant impact on a carrier’s delivery network. When one area is hit, it creates a ripple effect that’s felt all over. Especially during hurricane season and the winter months, it’s important to keep an eye out. However, even in milder months, you can’t let your guard down because Mother Nature can be unpredictable.
If possible, give yourself a buffer zone for transit time. Build in extra days, especially for time-sensitive shipments. That way, if a storm hits and your shipment gets delayed, you’ll still be in the clear. It’s also a good idea to work with a broker to gain access to additional resources in a pinch. You’ll be able to expand your carrier network and lean on them when capacity is tight.
Criminals targeting your freight are getting savvier and are constantly finding new ways to hit shippers. Dealing with cargo theft is a nightmare, and it can happen to anyone. Especially if you’re shipping electronics, raw metal materials, food items, pharmaceuticals, or other highly targeted commodities. Thieves are not only surveying ship yards for arrival and departure changes, but are also engaging in sophisticated scams. Some are posing as transportation companies, using counterfeit documents, or working an inside job.
To be proactive against cargo theft and the shipping issues that go with it, there are a few simple things you can do. Ensure your driver is using a locking system that includes a variety of locks, from king pin locks, air brake valve locks, and glad hand locks. Using GPS tracking is also a good tactic to keep an eye on your freight and make sure it’s where it’s supposed to be. Overall, it’s important to carefully select transportation providers and warehouse staff.
Every time you turn on the news it seems like there’s a new cybersecurity issue. Unfortunately, the shipping industry isn’t immune. The technology that is on trucks nowadays can leave them vulnerable to ransomware and malware that could shut down the vehicles and put your freight at risk. Cyber attackers could potentially be targeting your freight for theft or could be looking to shut down a carrier’s service in hopes of securing a ransom.
The risk of a cyber attack affecting your freight right now is slim, but cybersecurity issues are becoming increasingly prevalent across all industries. While prevention is more in the hands of your carrier for cyber attacks on trucks, staying educated and planning ahead is key. Create a plan that details what you would do in the event your freight gets caught up in the middle of a cyber attack. That way the contingency protocol is clear and you’ll have resources readily available.
Dealing with damaged freight involves a lot of heartache. Not only are you out your product, but you also have to deal with the nightmare that is the claims process. You may experience damages that are visible upon delivery or damages that are concealed, meaning they aren’t discovered until after delivery. Luckily, as far as shipping issues go, this is one you have some element of control over.
Preventing freight damage starts with proper packaging. If you’re the shipper, don’t be afraid to spend a little extra cash upfront to ensure you’re not spending more after the fact. Be conscious of the weight capacity of your chosen container and invest in quality materials. Then choose packaging that is sized right – with just enough room for the contents and the necessary impact protection. If you’re palletizing your shipment, make sure your items sit squarely on the skid with no overhang. Weight should be evenly distributed with heavier boxes on the bottom, and everything should be completely secured to the skid with banding, stretch-wrap, or breakaway adhesive.
If you are receiving the shipment, make sure you’re following the proper procedures for accepting freight. Inspect your freight immediately and notate any damages on the delivery receipt. File your claim as soon as possible and make sure you have all the necessary documentation. Any small misstep can lead to your claim being denied, so it’s critical that you’re thorough.
Some shipping issues will be beyond your control, but that doesn’t mean you’re completely out of luck. By educating yourself and being prepared, you can mitigate the impact. The shipping experts at PartnerShip have seen it all, and we’ll help you navigate through the toughest issues. Want to learn more about how to tackle freight challenges? Check out our latest white paper!
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Laying the Foundation: Construction Shipping 101
04/09/2018 — Jen DemingWarmer weather is finally creeping in and that means construction season will soon be upon us. Shipping in the construction industry is characterized by tight deadlines, oversized hauls, multiple stops and complicated loading and unloading – and unfortunately, a crew can only build as quickly as the materials arrive. Whether building a new home, sports arena, restaurant location or corporate parkway, there is a unique set of challenges for shippers who are trying to transport their materials to and from a staging area to an active construction site. It's important to know what to expect in order to anticipate any possible setbacks that can complicate your plan of action.
The product and materials being shipped to a construction site or for a building project vary wildly. Lumber, roofing material, windows/glass, dry wall, flooring, natural stone, plumbing fixtures/electrical components, home appliances, and landscaping elements are all commonly shipped construction loads. Additionally, the specialized equipment and large machinery necessary to build needs to be moved from rental location or site to site. Though the product materials may vary, a common denominator for many of these shipments is size of the load and tendency to be over-dimensional, particularly as it relates to width. Understanding and selecting the proper carrier and trailer type is essential in getting your loads transported safely and securely.
If the building material or equipment IS oversized, you will most likely need to obtain a permit, which can have different requirements depending on the state. You will need to adhere to the requirements for each state that your shipment travels through, so it's important to review requirements for each state beforehand. Maximum legal length for trailers is 53 feet; width is 8.5 feet. Maximum height is 13.5 feet and max weight is 40 tons. It's important to note that weight maximum is based on a per-axle limit, so sometimes simply readjusting the load can keep your shipment legal. Most frequently, if a load is determined to be oversized, it is due to over-dimensional width.
Pilot or escort cars are required in most states for loads that are over 12 feet wide. In many states, traveling with oversized shipments requires transit to take place during daylight hours, with nighttime restrictions in place up until 30 minutes before sunrise and 30 minutes after sunset. Keep in mind, as well, that traveling during weekends or holidays is often prohibited and varies by state. All of these factors help contribute to the importance of knowing your exact route and researching the requirements for each state that your shipment will be moving through.
On smaller shipments of a few pieces at a time, it may be possible to ship via LTL freight rather than a dedicated truck. Just like when delivering to schools, churches, or military base locations, active construction sites can sometimes incur "limited access" or "non-commercial" fees. These are charges similar to residential delivery fees that are common with most national LTL freight carriers. Unfortunately, these fees can be unpredictable as some carriers may charge, and others may not. Typically the fee is passed on by the carrier depending on the situation at the time of delivery; for example, extra time and effort spent in accessing the site for unloading. The difficulty in planning for the charge can be an added frustration for shippers.
Moving via LTL carrier service can also be difficult due to restricted items and limited coverage on high-risk materials such as glass or electrical equipment. It's also super important to be sure you have accurate dimensions, as many of these products will be classed based on density. One final note relates to the security of the shipment. These larger and potentially fragile LTL shipments may be specially crated and packaged, but depending on the length of transit, there is still a risk of damage during loading and unloading at terminals throughout the course of transit. A partial or dedicated truck may be a less competitive rate, but shippers could save money in the long run by avoiding damages and shortening the transit time.
Businesses looking to move construction equipment and materials can expect to experience quite a few "oh ship!" moments unique to the industry. Planning, researching, and serious attention to detail can help offset any unexpected difficulties that challenge your timeline – not to mention your patience. Rest assured, you aren't alone. The shipping experts at PartnerShip are familiar with the distinct challenges that come with shipping construction materials. From understanding the proper trailer type you need to helping classify your freight, we mind the details so you don't have to.
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How to Select a Freight Broker: Top 8 Factors Shippers Should Consider
04/03/2018 — Leah Palnik
Selecting the right freight broker to manage your shipping can make or break your business. You want to be sure they are up to par and will be able to address your needs. The relationship between you and your freight broker needs to be built on trust and communication – not unlike personal relationships. And just like when you’re dating someone new, you want to make sure they check all the right boxes. Here are the top factors shippers should consider when selecting a freight broker.
1. Licensed through the FMCSA
First off, to ensure the freight broker you’ve chosen is credible, check that they have a license through the Federal Motor Carrier Safety Administration (FMCSA). It is a federal law that anyone arranging transportation for compensation must have a federal property broker license issued by the FMCSA. You can check here if your selected freight broker is properly insured.
Licensing involves a number of strict criteria, including bonding and insurance requirements. Insurance requirements vary but cover things like loss and damage or property damage. The bonding protects you against fraud or other unlawful actions that the broker could commit by providing opportunity for compensation.
2. Specializations that match your needs
Most freight brokers will offer a number of services and work across a variety of industries, but that doesn’t mean they are all equal. When selecting a freight broker, ask what kind of experience they have shipping your products and if they specialize in the mode you typically use. If they’re familiar with your industry or have experience shipping your product, they’ll know exactly what to look out and understand how to get around some of your common challenges.
3. Insurance options and claims assistance
Dealing with lost or damaged freight can be a nightmare. When you select a quality freight broker they will not only provide the option to purchase additional insurance, but they will also offer assistance in the event that you need to file a claim. It’s a full time job understanding everything you need to know about filing claims and a lot can go wrong. Selecting a freight broker that offers protection and can help get you a fair resolution is invaluable.
4. Strict vetting process for carriers
The freight broker you select should only work with the most reputable carriers. Before working with a broker, ask about their vetting process. Do they verify the carrier’s operating authority and safety rating? What would disqualify a carrier? They should be checking the carrier’s history and safety ratings through trusted sources like DAT and the FMCSA.
5. Recognized and certified in the industry
The Transportation Intermediaries Association (TIA) is the premier organization for third-party logistics professionals and holds its members to high set of ethical standards. A quality freight broker will be a member of TIA and will have staff members that are certified through the Certified Transportation Broker (CTB) Program. There are also a handful of other affiliations that can show you the credibility of a broker. Select a freight broker that is in good standing with the Better Business Bureau (BBB), and is recognized through industry affiliations like the NASTC Best Broker Program and Truckstop.com’s Diamond Broker Program.
6. Tracking options
Freight visibility is essential when choosing a freight broker. Using tracking systems allows your broker to keep an eye on your shipments and handle any hiccups before they become major issues. Tracking also helps protect you against cargo theft, giving you added peace-of-mind.
7. Long history in the business
Freight shipping is complex and can be tricky, which is why you need a master, not a novice. A more established freight broker will not only have more experience, but will also likely have deeper carrier relationships. Freight brokers that are newer to the scene likely won’t have a proven track record or the same kind of buying power a more established broker will.
8. Overall value
It may be tempting to choose the freight broker that gives you the cheapest quote, but sometimes you get what you pay for. Working with a broker that offers quality services can be worth the extra cash. Instead of considering price alone, consider all of the other factors, including customer service, quoting tools, claims assistance, tracking capabilities – and then determine what they are worth to you.
Working with an experienced freight broker that can meet your specific needs can make a world of difference. With the current state of the industry it’s more important than ever to have a broker in your corner that can effectively navigate through a capacity crunch. As an experienced broker, PartnerShip helps you ship smarter with competitive pricing and quality service. Get a quote today.
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Reduce Your Carbon Footprint With These Eco-Friendly Shipping Tips
03/16/2018 — Leah Palnik
With freight trucks being a top contributor to air pollution, eco-friendly shipping may seem like an oxymoron. However, there are some green shipping options that can help you reduce your carbon footprint.
According to SmartWay, an EPA program committed to advancing supply chain sustainability, the transportation sector is responsible for over 50% of nitrogen oxides (NOx) emissions, over 30% of volatile organic compounds (VOCs) emissions, and over 20% of particulate matter (PM) emissions in the U.S. All of these pollutants contribute to poor air quality and put the health of people and our environment at risk.
SmartWay also adds that by 2025, shipments of U.S. goods are predicted to grow another 23.5%, and a total of 45% by 2040. As this trend continues upward, it’s more important than ever to offset the harmful effects of transportation-related pollution and harm to the environment.
1. Choose partners committed to eco-friendly shipping
You have options when it comes to selecting brokers and carriers to work with. It’s imperative that if you’re interested in eco-friendly shipping, that those responsible for moving your freight make concerted efforts to reduce the environmental risks involved with that transportation.
Before choosing to work with a broker or carrier investigate what kind of green shipping options they offer. For example, FedEx provides EarthSmart solutions, which includes initiatives like environmentally friendly packaging, fuel efficiency management, and eco-friendly vehicles. UPS has options for sustainable packaging that include reusable envelopes and an eco responsible packaging program.
You can also look for brokers and carriers that are SmartWay certified. This EPA program helps to reduce fuel use and increase efficiency. To become a SmartWay partner, the broker or carrier need to meet strict criteria and accountability standards. SmartWay also provides performance metrics each year for increased transparency.
2. Go green with your packaging
Investing in eco-friendly shipping supplies is another way you can reduce your carbon footprint. For e-commerce shipments, use products that were made from recycled materials or regenerative natural resources. There are a number of companies that sell environmentally conscious supplies. For example, EcoEnclose sells packaging products that meet stringent sustainable packaging criteria. It takes into account the recycled materials a product is made of as well as the carbon footprint across the entire supply chain.
On top of using packaging that is environmentally friendly, right-sizing your boxes is another way you can go green. Not only will it eliminate extra materials, but eliminating the extra space will help protect against dimensional (DIM) weight pricing. When you use packaging that is larger than the contents inside, you run the risk of paying to ship unused space. Not sure if DIM weight pricing would apply to your package? Check out our helpful DIM calculator.
To right-size your packages, look into ordering boxes that are customized for your products. EcoEnclose products are fully customizable from the box style, to the size and strength, and can even add your branding. You can also use FedEx Packaging Services, which offers design assistance as well as package testing so you can be confident that your package will hold up in transit.
For larger shipments, there are green shipping options for your pallets. You can purchase recycled pallets or use a pallet recycling program, like Millwood offers. The Millwood pallet recovery and recycling program will repair damaged pallets or completely remanufacture them. They also offer a green disposal process for pallets that are no longer useable – repurposing pallets into yard mulch, animal bedding, and more.
3. Consolidate orders
If you’re in the e-commerce space and you want to do your part to reduce carbon emissions and implement an eco-friendly shipping strategy, think about consolidating orders. In the age of Amazon Prime, consumers are expecting quicker and quicker delivery, which can make consolidating difficult. However, you can offer customer incentives like credits or freebies for selecting slower delivery options. If your customers are environmentally conscious, developing and marketing a “green shipping option” they can select could even be incentive enough. Also consider setting an order minimum before providing free shipping. This could cause customers to order several items at a time instead of placing separate one-off orders.
Consolidating orders can not only reduce the amount of vehicles on the road and the resulting emissions, but it can also save you money. For example, in many cases the cost to ship three 10 lb. boxes is significantly more than the cost to ship one 30 lb. box. It’s a win-win.
4. Make donations to offset your impact
This is perhaps one of the most obvious ways to move towards more eco-friendly shipping. Making donations to environmental programs for your shipments is a great green shipping option, and Carbon Fund offers an interesting way to do so. Use their shipping calculator to determine the carbon footprint of your shipments, then select a carbon offset project to donate to. They offer projects in energy efficiency, reforestation, and renewable energy to choose from. There are a large variety of projects, from one that collects and destroys landfill gas, to one that reduces tailpipe emissions by providing truck drivers with heating, air conditioning, and appliance services without requiring to idle their engine.
Overall, you can decide to take big or small steps towards a more eco-friendly shipping strategy, and every little bit helps! As a SmartWay partner, PartnerShip is committed to helping reduce the environmental impact from freight transportation. Get a free quote on your next shipment and start shipping smarter!
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Trade Show Shipping Tips
01/26/2018 — Leah Palnik
Trade show shipping can be nerve-racking and a bit confusing for exhibitors. Nobody knows this better than Jennifer Hammersmith, our Customer Service Manager. Her team helped exhibitors ship to 215 different trade shows last year, and she has seen it all. I asked her a few questions and she was kind enough to share some wisdom about what exhibitors can do to make everything go as smooth as possible.
How far in advance should you get a quote for your exhibit shipment?
One to two months out from the show is the ideal time to get a quote. Any farther out and rates may change due to fuel. But you don’t want to wait until the last minute either. Use the advanced warehouse rather than shipping directly to the show site to ensure your exhibit materials are ready to go for the show.
What tips do you have for first time exhibitors?
Don’t overdo it. Start small with a 10x10 booth and a modest stock of product. Your first year is a great time to learn and gather new ideas. Once you’re there, make sure to walk the show floor to look at what other exhibitors are doing and to get inspiration. Also, take plenty of notes about what worked and what didn’t. That way when you plan for the following year you’ll be ready to take it bigger.
What is a common question you get from exhibitors?
Exhibitors usually ask about the roles between PartnerShip, the carrier, and the decorator. As the broker, PartnerShip helps exhibitors set up their shipment. One of our customer service representatives will recommend specific days to ship your materials out, secure a discounted rate with the carrier, and help you schedule your shipment. The carrier then picks up and delivers your shipment. Once it arrives, that’s where it’s handed off to the show decorator. The decorator is responsible for the drayage and material handling, meaning they get it to your booth.
What’s the best way exhibitors can plan around bad weather?
The advance warehouse exists for a reason. Take advantage of it and ship early! Keep an eye on the weather – not just in your city and the show city, but also nationally. Think about what happens to airlines when one city is hit with a bad storm. Flights in and out of that city aren’t the only ones affected. Airlines will often have to delay and cancel flights across the board. Shipping is very similar. Bad weather in one area affects a carrier’s network all across the country, causing costly disruptions.
What are some best practices exhibitors should follow?
- Ship early (have you noticed a trend?). It’s the best way to ensure you’re all set for the show. If there’s damage to your shipment or you experience delays due to weather, you’ll have time to create a contingency plan.
- Use bright, unique packaging. The best way to think about this is how you mark your luggage when flying. The more you can make your luggage stand out, the easier it is to identify it as it comes through baggage claim. A simple way to do this is to find patterned duck tape and wrap it around your container.
- Track and confirm delivery. When you confirm delivery with the decorator you can also have them send you a picture. That way you’re able to see if there’s any visible damage ahead of time. This extra step will save you from potential heartache when you arrive to the show.
- Take a picture of your freight before it leaves. If you have a picture of your freight (with a time-stamp if possible), you can easily help the carrier or decorator locate it if it’s lost. You’ll also have evidence of its prior condition if it sustains damage during transit.
- Create a pack list. If the shipment is lost or damaged, you’ll have all the information you need ready to go. Include a list of your products, along with the quantity and costs.
- Be prepared for the worst case scenario. To compare trade show shipping to flying again, think of how you might protect yourself against lost baggage by putting some essentials in your carry-on. Bring some extra product or collateral in your luggage, just in case something happens to your shipment. Also, think of all aspects of the show – not just your shipment. Have a plan for if you encounter any other disruptions like delayed/canceled flights or the wrong carpet in your booth.
There are a lot of things that can go wrong when you’re exhibiting at a trade show, but if you follow Jennifer’s advice, you’ll be in good shape. If you have a show coming up, you can reach our customer service team by calling 800-599-2902 or emailing sales@PartnerShip.com - or simply request a quote by clicking below.
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Winter Weather Tips for Shipping Managers
11/02/2017 — Leah Palnik
During this time of year, shipping managers need to be on their toes to stay ahead of winter weather delays. If there’s anything we’ve learned in the past several months, it’s that Mother Nature shows no mercy. Hurricanes Maria, Irma, and Harvey hit, and delivery networks suffered. As Ned Stark famously stated, winter is coming. And with it comes all the unrelenting ice and snow that can wreak havoc on your transit times. The more prepared you are when these storms hit, the better, so we’ve put together a few tips:
Build in extra days for time-sensitive shipments. This might seem like a no-brainer, but it can be challenging if you don’t plan ahead for it. Planning is especially important leading up to the winter months and during the holidays, so be kind to yourself and get started now. This will be essential for your supply chain if you’re shipping cross-country or to areas that are prone to winter storms.
Work with a broker to strengthen your carrier network. With winter storms causing service issues for carriers this time of year, you may need to think about expanding your network. Working with a broker is an easy way to gain instant access to additional resources. Brokers typically work with a vast amount of carriers and have the knowledge to match you with services that would be best for your lane and delivery needs.
Be flexible when possible. If you have some wiggle room with pickup and delivery dates, it’ll be easier to work out an economical solution with your carrier when weather delays strike. Also avoid setting up unnecessary appointment times that could restrict the driver. If the window of time is too short and the shipment gets held up due to weather, you could be delayed a whole day rather than a few hours.
Pay attention to service alerts from your carriers. Staying on top of weather issues can be difficult. Luckily many carriers have service alert pages on their websites and some will even send you notifications when they experience weather-related closures or limited operations. Here are a few service alert pages for common carriers:
Shipping to a tradeshow? Prepare for the worst. If you’re shipping your exhibit materials to a tradeshow, it’s a good idea to have it sent to the advanced warehouse so you don’t have to worry about it delivering on time. Otherwise, you’re shipping direct to the show site which leaves you vulnerable to devastating delays. If you’re not able to ship to the advanced warehouse, have a contingency plan in place so if you’re stuck at the show without your booth it’s not a total loss. Determine ways you could print materials on-demand ahead of time or bring a few merchandise samples with you.
Communicate clearly with customers. During the busiest time of year for retailers, how you deliver on customer expectations can make or break your business. Customers are ordering holiday gifts online and making sure they arrive in time is essential. Add some buffer days to your transit times and make shipping deadlines clear and visible throughout the entire ordering process.
Budget for increased rates. Going into this winter season, truckload capacity is already tight, which has driven rates up. Drivers will also need to comply with the new ELD mandate starting December 18, which puts an additional strain on carriers. Now more than ever, you’ll need to be savvy to navigate the season.
Being proactive is the first step towards smooth shipping in the winter months. Planning for the inevitable bad weather will help you to not miss a beat when you encounter a service disruption. When you work with PartnerShip, our shipping experts can find solutions that are right for you. Get a free analysis today!
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5 "Scary" Shipping Mistakes
10/26/2017 — Jen Deming
Halloween season is here! As pumpkins are being carved and candy bowls set out, it’s also just the right time to discuss some scary mistakes made by shippers. Let’s take a look at the top 5 errors commonly made in freight shipping, so we can be sure your fall business is full of treats, not tricks!
Mistake #1: Improperly Packaging Your Shipment
The first mistake freight shippers make happens even before a pick-up is scheduled and the load is in transit! Packaging your product critically protects from damages both during the move and unloading at multiple terminals. Whether you are shipping in boxes or on a pallet, it’s important that both are sized just right, and in solid condition. In fact, a box can lose up to 50% of its structural integrity after a single shipment. Too much space can allow your product to shift, which can increase opportunity for damage. Use proper cushioning and foam inserts, as well as exterior wrapping especially if you have multiple pieces. Be smart, try to group multiple units into a single load so they do not get separated during the move.
Mistake #2: Bill of Lading (BOL) Errors
Another scary shipping mistake concerns paperwork errors. These include details such as entered weight, freight class, and shipping addresses provided on the BOL. All three are elements that help determine a freight rate for your shipment. Any errors made on these factors will most likely cause a discrepancy and an increase in rate due to re-weigh fees, adjusted classes, and re-delivery charges if an address is invalid or incorrect. Holding a shipment at a terminal for any length of time while determining the appropriate address can incur holding fees as well. Often, shippers will intentionally use a lower class than what is accurate for their shipment, hoping to slide by inspection. If flagged, the shipment will be billed at the higher actual class, and the shipper will be responsible for the difference. Guessing approximations for weight is risky too, because if the discrepancy is caught, the shipper will pay a re-weigh fee and the difference in weight. Having accurate details on your shipping paperwork is key in avoiding unplanned shipping costs.
Mistake #3: Forgoing Additional Insurance Coverage
A third scary shipping mistake refers to insurance and liability. This becomes extremely important in the unfortunate case that your shipment should become lost or damaged. Each carrier offers limited liability on freight shipments, with the amount of coverage set at a fixed dollar amount per pound of freight determined by carrier and commodity. It is the responsibility of the shipper to prove that the shipment was in good condition and packaged correctly at pick-up. The carrier will then attempt to prove that it was not negligent or responsible for the damages incurred in transit. The final approval or denial of the claim can take some time, and you cannot always count on getting damages paid out, no matter how thorough you are. Your best line of defense is looking into supplementary insurance. Freight insurance acquired on your own or through your shipping partner provides more protection than relying on the carrier alone. Even if you do win a claim and get paid out by the carrier, liability may be limited, and you may not get the full amount of your claim. Purchasing additional insurance can help, and it’s important to understand your policy before you ship. PartnerShip understands you need peace of mind, and we offer supplementary freight insurance at a minimal additional cost as an option on all freight quotes.
Mistake #4: Choosing the Incorrect Service/Accessorials
Most carriers offer different time-sensitive service levels depending on the urgency of your freight shipment. Expedited, guaranteed, time-critical, and truckload are a few. Guaranteed services help you stick to a delivery schedule with a specified on-time delivery, by either 12 PM or 5 PM. Expedited and Time-Critical services offer faster transit times and a more urgent delivery. All of these services tend to be costly, so it is important to determine what your transit time needs are, well in advance. Delivery schedules can be delayed due to inclement weather, missed pick-ups, and a heavier shipping season. Building extra time into a delivery deadline can help avoid unnecessary expedited costs that add up, especially as we head into the holidays.
Another common error that shippers make is neglecting to add-in the cost of additional services, or accessorials, when they get their freight quotes. Be mindful of what is needed at the shipment's origin or destination. Does the shipper need a lift-gate at pick up? Do they have a dock? Is it being delivered to a residential location, or at a school or construction site? Chances are, there's a fee for that. It's important to learn everything you can about pick-up and delivery services that may be required, and inform your carrier or service provider before you get a rate for your freight.
Mistake #5: Leaving Inbound Shipping to Vendors
A final, costly error that many shippers make is leaving inbound shipping decisions completely up to their vendors. Commonly, businesses may allow the vendor shipping your order to arrange with their own carrier choice, marking the freight charges as "Prepaid," and then including those charges in your invoice. Taking control of your inbound shipping is one of the easiest ways to cut your shipping expenses, and working with a 3PL such as PartnerShip is one way to make sure you are saving on your inbound freight.
At PartnerShip, we can provide an inbound shipping analysis by looking at what you pay and whether we can save money on your shipping costs. Our team can contact your vendors on your behalf, create updated routing requests, and inform them of your specific shipping instructions. We offer consolidated invoicing and audit all of your inbound freight bills for accuracy. Think you might be able to save on your outbound shipment? We've got your back on those, too.
Keeping your shipping costs low and your freight safe may seem intimidating, but it doesn't have to be scary. When you work with PartnerShip, our shipping experts will double check shipment details, compare your pricing, and make sure you are covered from pick-up to delivery. Take your freight shipping from spooky to stress-free and contact us for a free shipping analysis!
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3 Useful Tips to Help Reduce Your Freight Claims
07/28/2017 — Jen Deming
“Damage” and “Claims” are four letter words in the world of freight shipping, and can be a real headache to logistics managers and coordinators alike. On both the outbound and receiving end, there are several ways you can reduce these risks and help keep freight damage to a minimum.
Proper packaging for your freight shipment is key, whether you are shipping boxed items or palletized loads, and one of the most avoidable mistakes contributing to damage claims is insufficient preparation and packaging. These materials cost typically less than an approximated 10% of overall shipping expenditures, so it doesn’t pay to cut corners in the short run when you are essentially increasing your risk overall. Containers and boxes should be in good, solid condition and sized to allow for just enough room to provide proper cushioning around your product. Use foam sheets, bubble wrapping, and cardboard inserts within the container, and wrap each item separately to maximize security.
To avoid freight damage, palletized shipments need to be secure as well, with items stacked uniformly and evenly distributed. Try to avoid product overhang on the edge of the pallets and anchor stacked boxes or multiple products into place with shrink wrap, plastic banding, or a breakaway adhesive. Being thorough and adhering to these standards can help limit the risk of damage.
Labeling and Paperwork
Precise shipment labeling also helps limit freight claims and losses by listing correct contact details, product descriptions, and ensuring accurate transit and delivery. To be sure that these instructions are clear, remove or completely cover old labels. Place the label on the top of the container or make it clearly visible on the side of each individual pallet, and include the total pallet count. For added safety, place a copy of the address label inside the container should the original be removed during transit.
A properly completed Bill of Lading (BOL) must be included with your shipment and serves three essential functions: a receipt for the goods being shipped, a document of titles, and evidence as the contract between the carrier and the shipper. Be sure to precisely class your shipment, include product description and item count, as well as list your billing party. If the event that you do receive damaged boxes and product, it is important to inspect and note details of the freight damage on the delivery receipt before signing for receipt of your freight. All of these details are essential should your shipment encounter any bumps in the road and you do need to file a freight claim with a carrier.
Choose the Correct Service
Knowing which particular type of freight shipping service best suits your shipment type can also help reduce damage and claims. Keep in mind, that standard Less-Than-Truckload shipments are loaded and unloaded several times at various carrier terminals as they make their way from your origin to its final destination. With each additional stop, your risk for freight damage increases. If the security of your shipment is a special concern, it may be worthwhile to consider moving your larger, multiple pallet loads with a dedicated or partially dedicated truckload service. With no extra stops, your freight does not need to be moved on and off the truck and remains significantly more secure with a quicker transit time, speeding up the delivery of your product.
These suggestions are just a few ways you can be vigilant about protecting your freight shipments against damage and claims. While there’s no sure fire way to avoid these occurrences completely, PartnerShip can help you measure your shipping options and determine the best ways to help protect your freight. Contact us at 800-599-2902 or get a quote now!
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Five Important Reasons You Should be Using a Freight Broker
04/11/2017 — Jerry Spelic
It is a very common question for shippers: "Should I use a freight broker?" Before we list five important reasons why you should use a freight broker, we answer the question, “What is a freight broker?” A broker arranges freight shipping between a carrier and a shipper. In exchange, the broker receives a small commission for facilitating the transaction. That’s how freight brokers make money.
So, why use a freight broker? Efficiency. A freight broker adds value and flexibility to your supply chain and that becomes your competitive advantage. Focusing all of your energy on what you do best gives you an edge and helps you stay competitive. Unless what you do best is shipping, you should consider using a freight broker to manage your shipping and logistics functions.
Big companies got big because they focused on what they did best. In fact, 85% of Fortune 500 companies use third-party logistics providers like freight brokers. That’s not a coincidence; it’s a cause-and-effect relationship. Every dollar saved on shipping goes right to the bottom line.
Consider these five important advantages of using a freight broker:
Save time, save resources, save money. With a freight broker as a strategic partner, you have the benefit of your own dedicated shipping department without the expense your own dedicated shipping department. You also don’t need to spend time on invoices, audits and training, Using a freight broker lets you focus on your business.
We could end the list right here. But wait, there are more benefits of using a freight broker!
More flexibility, more scalability. A freight broker partner is able to provide you more, or less, capacity as your business goes through its natural cycles. So there’s no need to stress over seasonality, irregular spikes or sudden troughs in your business.
Shipping expertise. What freight brokers do best is shipping, and working with one allows you access to their knowledge of best practices and real-world experience. It also allows you to access the latest technology for shipping reporting and visibility into your logistics.
It’s not just what you know, it’s who you know. Freight broker partners have expansive carrier networks that provide many advantages over an in-house shipping department. They have buying power and can provide volume discounts, lowering your shipping expenses. They also can provide access to capacity that otherwise would be unavailable, or very costly, to an internal shipping department.
It’s a partnership. Your freight broker works for you and will put your interests first, because when you succeed, they succeed and when your business grows, so does theirs. That’s the definition of a partnership: benefits for both parties.
Need more convincing about the benefits of using a freight broker? Call PartnerShip at 800-599-2902 or contact us and see how we can help you ship smarter so you can stay competitive. You might also want to subscribe to our freight broker blog, The PartnerShip Connection, to learn more about how to use freight brokers. Just type your email address in the box in the upper right part of this page and hit "subscribe!"
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Tradeshow Shipping: Advance Warehouse or Show Site?
05/26/2016 — Jerry Spelic
It’s a questions we get asked a lot: “Should I ship to the advance warehouse or direct to the tradeshow site?” The answer really depends on your tradeshow schedule and / or the size of your booth.