• 6 Sneaky (But Avoidable) Tradeshow Logistics Costs

    12/04/2018 — Jen Deming

    Tradeshow Shipping Blog Image

    Anyone who has ever shipped to an event is probably familiar with the special level of stress and frustration involved in coordinating show shipments. Tradeshow logistics is tricky business - not only are you juggling crunched timelines leading up to  the show, but shippers also have to be aware of the many potential hidden costs involved throughout the process. Any misstep can end up costing shippers in surprise freight fees. The good news is that most of these costs are avoidable, as long as you know what to look out for. We've compiled a list of the things you need to keep an eye on to protect your special event freight spend. 

    1. The cost of shipping to advance warehouse vs. show site 

      You have the choice to ship directly to the tradeshow floor or to an advance warehouse where your show materials are held leading up to the actual show start date. There are advantages and disadvantages to both, and as an informed shipper you need to weigh what makes the most sense for you. Shipping to an advance warehouse will give you more time to be flexible should anything go wrong or be delayed. Though material handling fees may be slightly higher, it doesn't cost more to ship to the advance warehouse. An added benefit is less worry about whether your shipment will arrive on time, and you get a leg up on the shipments arriving to the show site. Your shipment materials will be ready and waiting for you at your booth space when you arrive the day of set-up. 

      Shipping directly to site can be tempting to avoid these initial material handling costs, but keep in mind that hundreds of other event shipments will be arriving at the same time as yours. If you've never seen a show-site marshaling yard, think of a rush-hour traffic jam during the last weekend of holiday shopping season. It's not pretty, and hold-ups cost lots of money in detention fees. If your shipment arrives late, the team waiting to build your booth will pass on overtime charges. If you're running extra-late, springing for expedited transportation charges will cost you even more. We've said it before, and we'll say it again: plan ahead, and build in extra time. Make your decisions based on what realistically makes the most sense for your business.

    2. Delivering or picking up your shipment in overtime

      The exact time your tradeshow shipment is loaded or unloaded is critical, and meeting your target time will save you significantly. In addition to open dates for both the advance warehouse and show site, there is a window of hours called straight time. These are the hours, and days, your shipment needs to arrive for the show in order not to be hit with overtime fees. This window is usually restricted to typical work hours, 8:00 am to 4:00 pm, for most shows, Monday through Friday. Anything that arrives after those hours, or on the weekends, will be considered overtime and incur extra charges. It is critical to check in your exhibitor packet exactly what hours and dates are safe for your shipment to arrive prior to the show.

      You also need to make sure your specific check-in time is noted on the material handling form, especially if your carrier arrives early. Often, a truck will arrive the night before, ahead of schedule. If there's no time noted, the driver may check in and get loaded on overtime, and this will increase your bill significantly. A great best practice to stick to is writing "load only during straight hours" in order to diminish the likelihood it will be loaded outside of that time, as well as act as documentation to help your case should your freight be loaded during overtime and you want to dispute the extra charge.

    3. The price of damages and how freight insurance can help

      Shipment damage or loss can occur at any time. While carriers do everything they can to keep them from happening, it's just an unfortunate part of freight shipping. With your load moving in and out of several different terminals (especially if your freight is traveling a greater distance), your shipment may encounter a renegade forklift or a heavy-handed loader. That's why it is key to package appropriately and securely. Custom crates are a great idea, especially for furniture and other fragile booth materials. Imagine arriving to a show and your seating is damaged and unusable. Sure, you have the option to rent a couch but it's going to cost you thousands for rental in addition to any repairs you will have to spring for to get things in working order for the next show.

      Because carrier liability is limited, it's always a good idea to look into additional freight insurance as a secondary option. Tradeshow shipment yards, docks, storage rooms, and show floors are all very congested places. Accidents happen, and should they happen to your show materials, at least you know your freight's full value is covered. Just keep in mind that every third-party insurance provider has different terms, so read carefully and make sure you fully understand the coverage you are getting.

    4. Using the wrong NMFC and the risk of re-class

      Did you know that materials being shipped to events have their very own class code? Don't worry, unless you are shipping to tradeshows regularly, most shippers don't either. Instead of calculating your shipment based on commodity type (furniture, signage, etc), any item either coming to or departing from a tradeshow should be rated Class 125. This can very well mean that the class is different than what you may be using on other shipments, and as a result, the price could be different than what you are used to seeing. It is important to get this quoted correctly, so if you are tempted to use a lower code because it's what you are used to, beware the risk of re-class. You don't want to receive surprise charges/fees when the carrier catches on and your shipment is rated higher than you wanted. The good news is that many booth material items such as chairs or desks tend to ship at a class higher than 125 anyway, so using a preset tradeshow-specific class code may save you. 

    5. Material handling and drayage fees

      Material handling and drayage are common fees incurred by event shippers, and often the least anticipated. This type of handling refers specifically to transportation services from your carrier's delivery vehicle, at the dock, to your booth space. These services include unloading at the dock, moving your materials, as well as storing your empty containers for the duration of the show. Once the show is over, gathering the empty containers from storage as well as transferring the freight back to the loading dock will also incur fees. A top recommendation for tradeshow shippers is to crate your loads, rather than sending loose boxes. Some show decorators charge drayage based on how the shipment is packaged. Crating is the least expensive option and also adds protection against damage and loss by keeping your materials together. 

      Completing a material handling form is crucial to setting up your outbound shipment accurately. Shippers know to have an accurate BOL prepared, but a material handling form is what the decorator looks at. The carrier name for pick-up must be noted, otherwise you will fall victim to "forced freight." This means the shipment will be sent with the decorator's carrier of choice, and that can be pricey. If it's a carrier your 3PL works with (for PartnerShip, UPSFreight or YRC Freight) an LOA can be submitted so you will be billed at your discounted pricing. If not, then you will need to pay the bill direct to the carrier. 

      The tough part about drayage fees is that these services will be performed by a specific decorator that is under contract with the show. That leaves no room for shippers to negotiate with other options the way you might with transportation to and from the event location. However, there are ways that event shippers can try to keep these costs down as low as possible, particularly regarding packaging. The biggest factors determining drayage fees are weight and piece count. Each piece may be assessed a minimum charge, so make good use of palletizing or crating those loads! They are easier to transport to and from the showroom. Go lightweight for additional savings. Heavy building materials for your booth items will quickly increase your drayage bill, so stick to lighter more transportable building options for your booth tables and seating.  

    6. Shipping there and back for separate shows

      It pays to put the time in to accurately plan how much product, booth materials, marketing collateral, giveaways, and anything else you may need. Successful event shippers create a strategy for what needs to be done before, after, and during the show. Check into any information regarding the tradeshow traffic from past years. Talk to the event coordinators and point people to gauge what you think you will need. Anticipate and plan for a little extra, but don't over do it. If you are going to be shipping to another show, look into whether it is more cost efficient to move directly to the next event rather than scheduling a return shipment back home. Very often, the storage fees at the next show location's warehouse may be cheaper than it would be to ship home then ship back out. You will have added peace of mind, again, that your shipment will arrive with enough time before the show so that you can concentrate on and prepare for the next show rather than worrying whether it will arrive on time.

    Managing tradeshow logistics can wear on the patience of even the most seasoned of shippers. Meeting deadlines and managing the details can be tough, and it can be tempting to step away and just hope everything goes smoothly. But, it pays to be diligent and well-informed, because that's the best way you can protect your bottom line from hidden tradeshow costs. If you're still feeling a little overwhelmed this tradeshow season, don't worry - the experts at PartnerShip can help. Call 800-599-2902 to speak with a tradeshow shipping specialist, or download our free white paper for more information about tradeshow shipping.

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  • The PartnerShip Carrier of the Month for October Is…

    11/16/2018 — Jerry Spelic

    PartnerShip Loves Our Carriers! Here is Our October 2018 Carrier of the Month

    The mission of PartnerShip is to help our customers ship smarter and stay competitive. The only way we can do that is to partner with great carriers and we love recognizing our awesome partners!

    Our October Carrier of the Month is Doug Davidson Trucking LLC of Salem, OH. With 27 years of trucking experience, they specialize in oversize and overweight loads and operates a fleet of 11. They are fully committed to on-time pickup and delivery with safety as their number one goal.

    The reason PartnerShip has a Carrier of the Month program is to recognize carriers that do an exceptional job helping customers ship and receive their freight. PartnerShip team members nominate carriers that provide outstanding communication, reliability, and on-time performance.

    As our October Carrier of the Month, Doug Davidson Trucking gets lunch for their team and an official framed certificate to proudly hang on their wall.

    Consider becoming a PartnerShip carrier because we try very hard to match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

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  • Shipping a Piece of History: American Freedom Distillery

    11/12/2018 — Jen Deming

    At PartnerShip, we've pretty much seen it all. Our freight specialists have helped shippers transport everything from specialty candy to baseball jerseys, DJ equipment to used tractor engines. Every once in a while, we have the opportunity to work on a load that is unlike anything we've shipped before. September brought us something extra special - a section of steel thought to be one of the few remaining pieces left of the World Trade Center.

    American Distillery 4

    The steel beam belongs to the remarkable group of men behind American Freedom Distillery in St Petersburg, FL. They are a veteran Special Operations Unit and were the first force to engage in Afghanistan during the aftermath of 9/11. The beam was gifted to the team and they thought it best not to be held in a private collection, but rather displayed for the benefit of the public as the nation continues to heal. The steel piece is being utilized in a brand new memorial titled "Rise St Pete" honoring those affected by the events of 9/11. Located in the Warehouse Arts District near the planned American Freedom Distillery location, the groundbreaking ceremony took place this past weekend, keeping a special connection to Veterans Day. The monument will spotlight the steel beam as its main point of focus. It will also feature an interactive fountain and copper recovered during the recent Statue of Liberty renovation.

    American Distillery 5

    The retired Green Berets have set up shop in St. Pete, which serves as a close-knit hub for many of the military community including retired vets and their families. After years spent serving together in the military, they've settled down with families and are tackling civilian life. However, they often talked about a lingering need - a common goal or objective that would keep them united even after their time in the military. That dream was prompted during a group trip to Yosemite where they visited a small craft brewery. While there, the men fell hard for the science, art, and discipline of creating small-batch craft spirits. The life-long friends had found a way to stay connected through a shared purpose, a method to ease into life as civilians, and a push to live the American dream that they had so vigilantly defended.

    After several years learning techniques from experts in whiskey hot spots such as Kentucky, Tennessee, Ireland, and Scotland, American Freedom Distillery has mastered their signature spirit - Horse Soldier Wheated Bourbon Whiskey. The liquor is named after the elite group of horseback-mounted special ops teams leading the charge in Northern Afghanistan after the 9/11 tragedy. The bottle label features an image of the America's Response Monument, a memorial dedicated to the Special Forces heroes, and a special run of the whiskey will feature bottles formed in molds made of steel salvaged from the Twin Towers. The distillery and adjoining restaurant, America Neat Grill and Whiskey House, is anticipated to open early in the new year.

    At PartnerShip, we are dedicated to moving each and every shipment safely and securely. But, sometimes there are very special cases that really stand out above the rest. It's not every day that you ship a piece of history. Want to stay connected so you can keep on top of what we are working on at PartnerShip? Follow us on Facebook!

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  • 2018 Holiday Shipping Schedule

    11/09/2018 — Leah Palnik

    Holiday Shipping Schedule 2018

    There’s no way around it – shipping during the holiday season can get hectic. Whether you’re sending packages to customers or shipping out several pallets, the holidays can affect your transit times. To help you prepare for this busy time of year we’ve compiled your important need-to-know dates for some common carriers.

    Holiday schedules for LTL freight carriers
    Before you schedule your shipment, make sure to account for the days your selected carrier will be closed. Below are some common freight carriers and their holiday schedules for the 2018 season:

    • YRC Freight will be closed November 22-23, December 24-25, and December 31-January 1
    • XPO Logistics will be closed November 22-23, December 24-25, and January 1
    • Old Dominion will be closed November 22, December 24-25, and January 1; it will have limited operations on November 23 and December 31
    • New Penn will be closed November 22-23, December 24-25, and January 1; it will have limited operations on December 31
    • Pitt Ohio will be closed November 22-23, December 24-25, and January 1
    • Reddaway will be closed November 22-23, December 24-25, and January 1
    • Dayton Freight will be closed November 22-23, December 24-25, and January 1
    • R&L Carriers will be closed November 22, December 25, and January 1
    • Estes will be closed November 22-23, December 24-25, and January 1
    • Central Transport will be closed November 22, December 25-26, and January 1; it will have limited operations November 23, December 24, and December 31
    • Roadrunner will be closed November 22-23, December 24-25, and January 1
    • Clear Lane Freight Systems will be closed November 22-23 and December 24-25
    • FedEx Freight will be closed November 22-23 and December 24-25, and January 1; it will have limited operations December 31
    • Holland will be closed November 22-23 and December 24-25, and January 1
    • New England Motor Freight will be closed November 22-23 and December 24-25, and January 1
    • AAA Cooper will be closed November 22-23 and December 24-25, and January 1
    • ArcBest will be closed November 22-23, December 24-25, and January 1
    • UPS Freight will be closed November 22-23, December 24-25, and January 1

    Important dates to note for your small package shipments
    As for your small package shipments, make sure you’re aware of the peak surcharges that UPS and FedEx will be applying. UPS will be instituting an additional surcharge on residential ground shipments from November 18 through December 1 and then again December 16-22. Unlike its competitor, FedEx won’t be applying a similar peak surcharge. Both carriers, however, are charging more for larger packages or packages that necessitate additional handling. FedEx will apply these surcharges November 19-December 24, while UPS will be applying these charges November 18-December 22.

    For your FedEx small package shipments, check out the last days to ship, review important information on the money-back guarantee, and refer to the 2018 holiday schedule below.

    FedEx Holiday Schedule 2018

    PartnerShip holiday schedule
    If you need help with a last minute shipment during this busy time of year or have any questions, we're here to help. Keep in mind, PartnerShip will be closed so we can enjoy time with our families November 22-23, December 24-25, and January 1. From our families to yours – happy holidays!


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  • Just-In-Time Delivery Options You Need to Consider

    11/07/2018 — Leah Palnik

    just-in-time delivery options you need to consider

    If you have freight that can’t afford to wait, just-in-time delivery can sometimes feel like a gamble. Will the carrier deliver on time? Will my freight be safe? Will it cost me an arm and a leg? Knowing your options before the need arises can make all the difference.

    Many carriers will offer expedited or guaranteed LTL services. These vary based on transit times and delivery windows. Guaranteed services come at an additional fee and you can typically choose between morning delivery or end-of-day delivery. Expedited LTL freight services help to shave off one or two days from standard transit times. However, sometimes hot loads require even more assurances.

    For just-in-time delivery, dedicated moves by sprinter vans, cargo vans, or straight trucks can often be a smarter option. Cargo vans and sprinter vans are great for moving smaller loads for short distance trips. Straight trucks are ideal for medium sized loads and can handle longer trips. Since these vehicles vary from your traditional tractor trailer, it’s important to be aware of their capacity:

    • Cargo van capacity is typically 2,000-5,000 lbs. and up to 8 ft.
    • Sprinter van capacity is typically 3,000-5,000 lbs. and up to 12 ft.
    • Straight truck capacity is typically up to 12,500 lbs. and up to 22 ft.

    Advantages of expedited ground services
    Capacity is just one way that dedicated vans and straight trucks differ from your typical freight services. Expedited ground services have some significant advantages for just-in-time deliveries:

    • You can get time definite delivery. Pick-up and delivery times are more accurate because your load is moved on a dedicated vehicle and often served by team drivers.
    • Your freight has less risk of damage. Your freight stays on the same vehicle the entire way and doesn’t share the space with other freight.
    • Your freight moves fast. Because of their size, vans and straight trucks can be loaded faster, can move faster, and aren’t limited by the same amount of restrictions that tractor trailers are.

    Are these services right for your just-in-time freight?
    Like any freight service, just-in-time delivery options aren’t a one size fits all. There are some types of loads that are better candidates for dedicated vans than others. Here are some factors to consider:

    • Size. What are the dimensions of your freight and how much does it weigh? Since sprinter vans and cargo vans are smaller than your typical tractor trailer, you need to know if your load will fit.
    • Destination. How far does your freight need to travel? Cargo vans and sprinter vans are better suited for shorter distance trips. Are you delivering to an area that’s hard to reach? Due to their small size and few restrictions, vans have better accessibility.
    • Delivery requirements. Do you have a specific delivery window you need to meet or do you have some flexibility? Shipping in a van will give you more control since the move is dedicated.
    • Risk of damage. Are you shipping fragile cargo? If safety is a significant concern, using a dedicated van can give you peace-of-mind. There are less stops and less freight on the vehicle to worry about shifting and impacting your cargo.

    Shipments for manufacturing businesses are often good candidates for just-in-time delivery with a cargo van, a sprinter van, or a straight truck. With production efficiency being extremely important, these services can help keep an assembly line running by delivering a replacement part or new equipment exactly when they are needed. Manufacturers can also save a significant amount of money by having raw materials delivered right when they are needed instead of dealing with storage costs.

    Another situation where dedicated vans or straight trucks can solve just-in-time delivery needs is with trade show shipments. Convention centers often have specific receiving times and restrictions that can result in hefty fees if not followed. Even worse, if your exhibit materials don’t arrive in time for the show or show up damaged, it can be hard to recover. No exhibitor wants to make an investment into a trade show only to be left without their booth materials.

    Just-in-time delivery carriers and brokers
    If you think you could benefit from just-in-time delivery with a dedicated van or straight truck, you need to work with the right partners. Not all freight brokers have relationships with carriers that have cargo vans, sprinter vans, or straight trucks in their fleet. Working with a broker that can’t offer these services can limit your options – and when you have a hot load, there’s nothing worse.

    The carriers your broker works with also need to be reliable and extremely responsive. Make sure your broker has standards in place that require the carriers they work with to have a history of meeting delivery expectations.

    Overall, a quality freight broker should help you ship smarter. When you work with our team at PartnerShip, you only have to make one call for all of your freight needs. We understand the urgency of your just-in-time freight and we know how to find you the delivery options that are best suited for your needs and budget. Contact us today for a free quote.


    Not using the right service for your freight is just one thing that could be hurting your bottom line. Download our free white paper to make sure you're not making any of these common mistakes!
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  • Picking Your Pallet Type: How to Best to Support Your Freight

    10/25/2018 — Jen Deming

    Picking Your Pallet Blog Post

    Not all pallet types are created equal. While it's always smart to properly palletize your freight shipments, construction style and material can vary more than you'd expect. Some structures are better suited for certain types of loads. Before you can understand the best way to organize and stack your freight on a pallet, it's helpful to know the advantages and disadvantages of each type, so that you can better secure your freight and protect yourself against potential damage and loss.

    Pallet Structure Types: Stringer vs Block
    A stringer pallet is a pallet structure that uses "stringers" (2x4 or 3x4 pieces of board) sandwiched between the top and bottom decks to help support the weight of the load. Sometimes, stringer pallets are notched along the bottom deckboard to allow for partial fork lift entry on all sides. Otherwise, typical construction can limit mobility via forklift.

    A block pallet uses around 4-12 blocks of solid wood or plastic to support the weight of the shipment resting on the top deckboard. Because the pallet construction uses multiple pieces with open spaces at the bottom, there is better allowance for forklift entry on all four sides, allowing for easier lift and mobility.

    Now that we've covered the two basic pallet structures, shippers need to understand the differences in construction components  so your valuable freight doesn't get damaged. Different industries and commodities require different specifications based on the load. There are 4 primary material groups when it comes to pallet types: wood, plastic, metal, and corrugated paper. Each has its own advantages and disadvantages regarding cost, durability, availability, and sustainability.

    Wood Pallets
    Wooden or plywood pallets are the most recognizable and commonly used pallet type for a wide variety of industries.

    • Advantages: These pallets are the cheapest and also easiest to customize for a commodity's specific needs. They are typically reusable and can hold up in multiple transits. If they are damaged in transit, wooden pallets are very easy to repair.  They are easy to stack, and the used wooden materials are popular to re-purpose for mulch, paper, and other project construction.
    • Disadvantages: Wooden pallets become fragile after carrying heavier loads and are at risk to weathering, splitting, and splintering. This pallet type can be heavy and therefore more costly to ship. Wood is difficult to clean and porous, growing both bacteria and mold, so food, beverages, and chemicals aren't ideal commodities to ship using this type of pallet.

    Plastic Pallets
    Notably more expensive than wood, plastic pallets are a great all-around option for those shippers willing to shell out a bit more.

    • Advantages: While being the most lightweight of available pallet material options, plastic is still super durable and ideal for heavy loads. The material is easy to clean (safe for transport of food products) and are generally stress, heat, and weather resistant. Plastic pallets are easily recyclable and can be quickly ground down and turned into new pallets. Since they are often made of a single piece with no screws or other hardware, they can be safer to handle than standard wooden pallets.
    • Disadvantages: Plastic pallets are pretty inflexible. If they break or crack, it isn't cost efficient to fix, and they have to be melted down and remolded entirely. Because of this, and the effort that goes into making them, they are at a distinctly higher price point than some other pallet types.

    Metal Pallets
    Strong and resilient, this premium option is one the the least common pallet types, but a very sturdy alternative for certain industries.

    • Advantages: Metal (often aluminum) pallets are a great option used for transporting heavy goods because they are the sturdiest and most secure alternative. They are also excellent for businesses moving foodstuffs because of sanitation and safety. They do not break down or rot easily, and are not susceptible to warping or splintering like wood. They are less easily recyclable, but can still be melted down and reused.
    • Disadvantages: Up-front initial costs for the purchase of metal pallets is very high. While very durable, these pallets are also extremely heavy, so keep in mind the actual transportation cost may be higher as well.

    Corrugated Paper Pallets
    As the newest pallet type on the block, this environmentally friendly option is becoming more popular across a variety of industries.

    • Advantages: Corrugated paper pallets are lightweight but still strong enough for moderate shipments and typically less expensive than more commonly found wooden pallets. They are completely recyclable and transportation costs are typically lower due to their weight. Because they are intended to be "single use" by nature, they are more sanitary than wooden and plastic pallets.
    • Disadvantages: Paper pallets cannot withstand extreme weather conditions, and they are more easily damaged by forklifts and during loading/unloading. Because they are not very reusable, while they are cheap, replacement costs can get pretty high if you are shipping frequently.

    While it's pretty common knowledge that you can better protect your freight by palletizing your shipments, it may come as a surprise to many shippers that there are so many different pallet types. Advances in the construction of the basic pallet have greatly improved both durability and cost. Pallet building materials and the engineering of the structure can literally make or break your load. If you would like to learn more about how to best package and palletize your freight, download our free white paper below!

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  • Common Accessorial Fees Explained

    10/22/2018 — Leah Palnik

    common accessorial fees explainedAdditional services required outside of the standard shipping and receiving procedures result in additional fees called “accessorial fees” to cover the extra costs incurred by the LTL carrier. These fees make up just one part of your freight costs, but can be a challenge to account for since they are often applied after the shipment has been delivered. We’ve compiled a list of common accessorial charges with a brief description of each, so you can learn how to plan for them and avoid them when possible.

    • Lift Gate Service
      When the shipping or receiving address does not have a loading dock, manual loading or unloading is necessary. A lift gate is a platform at the back of certain trucks that can raise and lower a shipment from the ground to the truck. Having this feature on trucks requires additional investment by an LTL carrier, hence the additional fee.

    • Inside Pick Up/Inside Delivery
      If the driver is required to go inside (beyond the front door or loading dock) to pick up or deliver your shipment, instead of remaining at the dock or truck, additional fees will be charged because of the additional driver time needed for this service.

    • Residential Service
      Carriers define a business zone as a location that opens and closes to the public at set times every day. If you are a business located in a residential zone (among personal homes or dwellings), or are shipping to or from a residence, the carrier may charge an additional residential fee due to complexity in navigating these non-business areas.

    • Collect On Delivery (COD)
      A shipment for which the transportation provider is responsible for collecting the sale price of the goods shipped before delivery. The additional administration required for this type of shipment necessitates an additional fee to cover the carrier's cost.

    • Oversized Freight
      Shipments containing articles greater than or equal to twelve feet in length. Since these shipments take up more floor space on the trailer, additional fees often apply.

    • Fuel Surcharge
      An extra charge imposed by the carriers due to the excessive costs for diesel gas. The charge is a percentage that is normally based upon the Diesel Fuel Index by the U.S. Energy Information Administration.

    • Advance Notification
      This fee is charged when the carrier is required to notify the consignee before making a delivery.

    • Limited Access Pickup or Delivery
      This fee covers the additional costs required to make pickups or deliveries at locations with limited access such as schools, military bases, prisons, or government buildings.

    • Reweigh and Reclassification
      Since weight and freight class determine shipment base rates, carriers want to make sure the information on the BOL is accurate. If the carrier inspects a shipment and it does not match what was listed, they will charge this fee along with the difference.

    Your PartnerShip dedicated team of shipping experts is here to help you navigate the many nuances of LTL freight accessorials fees to determine which services you do or do not need and ensure the most cost effective price. Carriers generally publish a document called the "Rules Tariff 100" which provides a list of current accessorial services and fees. PartnerShip representatives are well versed in these documents and are happy to help with any questions you may have. Contact us today for a free quote.



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  • The Impact of Natural Disasters on Freight Shipping

    10/15/2018 — Jerry Spelic

    The Impact of Natural Disasters on Freight Shipping

    Our economy relies on the reliable transportation of goods and materials to link suppliers with manufacturers, manufacturers with retailers, and retailers with consumers. When natural disasters happen, they can negatively impact your carriers, your lanes, your supply chain, and your cost of moving freight.

    The natural disasters that have the most profound impact on the movement of freight are floods, hurricanes, blizzards, earthquakes, and ice storms. Each of these natural calamities produces dangerous road conditions that make driving hazardous, and in extreme cases, can wash away roads or make them completely impassable.

    Here are 6 ways that natural disasters can impact your freight shipping operations.

    Rates. Obviously, your freight shipping rates will increase in a natural catastrophe. If roads become impassable, alternate routes will need to be taken, increasing fuel consumption and lengthening driver on-duty time, both of which are costs that will be passed along to you. Your freight rates will also increase due to tighter capacity with demand outstripping equipment or carriers refusing to travel to areas with impending, or predicted, severe weather. If you do find a driver and / or equipment willing to take the risk, you will pay for it.

    Capacity. After a natural disaster, there is substantial competition for limited transportation resources and equipment. This limited capacity will naturally push costs up, but even if you can afford it, the capacity might be impossible to find.

    Transit time. If your regular Atlanta to New Jersey lane is two days, it may stretch to three, four, five or more if a hurricane is bearing down on the east coast. The driver may need to wait it out inland until roads are passable, until the warehouse or factory is open again for business, or may just be caught in traffic. This will increase your transit time.

    Fuel. Diesel prices always rise in the wake of a natural disaster, especially hurricanes, because refineries are frequently located near where hurricanes make landfall. This can close a refinery or damage it, making fuel more expensive. In 2017, Hurricane Harvey shut down about 17% of US oil refining capacity in Corpus Christi, Port Arthur, Lake Charles and Houston, TX. The disruption to oil refining drives up fuel prices and the fuel surcharges carriers charge you for every load.

    Refused loads. Many times carriers will refuse to pick up or deliver freight in the event of a natural disaster. If your carriers refuse your loads, your supply chain will suffer. Your plants can go idle, waiting for materials or components; your customers’ plants can go idle, waiting for you; retailers can run out of inventory; all of which result in opportunity and revenue lost.

    Inbound delays. Your flight from Dallas to Los Angeles will be delayed if the inbound flight from Chicago is late due to weather. Inbound freight can be impacted in the same way. Even though your area might not be facing weather issues or a natural catastrophe, if your inbound freight is delayed due to facility shutdowns or power outages caused by severe weather, you will be affected.

    Here are some suggestions to deal with the effects of natural disasters on your shipping:

    • Two tactics to manage unexpected increases in your freight rates are 1), accrue for contingencies in your annual freight budget and 2), shop around. Working with a broker that has access to thousands of carriers can help you move a load when your regular carriers cannot.
    • To alleviate difficulties due to a lack of capacity, think through different transportation options before disaster strikes, such as lining up backup carriers for different regions of the country or shipping lanes, and working with your existing carriers to map out alternate routes.
    • Build slack into your supply chain. Just-in-time inventory control is easier when you manage the assets moving your freight but is much more difficult to control when you are relying on carriers which can be delayed to natural disasters.
    • Leverage your freight spend. Giving more freight to fewer carriers can help you negotiate lower fuel surcharges.
    • Plan your transportation to optimize transportation modes. For example, it might be less expensive to ship your freight as multiple LTL loads rather than full truckload. Or moving everything in one truck might be the better alternative.  
    Working with a freight broker can help you mitigate the service interruptions, capacity issues and increased costs associated with natural disasters and severe weather. Contact PartnerShip at 800-599-2902 or request a quote to see how we can help you ship smarter so you can stay competitive.

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  • Here is Our September PartnerShip Carrier of the Month!

    10/12/2018 — Jerry Spelic

    PartnerShip Loves Our Carriers! Here is Our September 2018 Carrier of the Month

    The mission of PartnerShip is to help our customers ship smarter and stay competitive. The only way we can do that is to partner with great carriers and we love recognizing our awesome partners!

    Our September Carrier of the Month is Fanton Logistics of Garfield Heights, OH. They have been serving customers since 2007 and have a fleet of 23 Volvo power units and 53′ dry vans. Building trust and respect through quality customer service and on-time delivery is their main goal.

    The main goal of the PartnerShip Carrier of the Month program is to recognize carriers that do an exceptional job helping customers ship and receive their freight. PartnerShip team members nominate carriers that provide outstanding communication, reliability, and on-time performance.

    As our September 2018 Carrier of the Month, Fanton Logistics gets lunch and an official framed certificate to proudly hang on their wall.

    Consider becoming a PartnerShip carrier because we try very hard to match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

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  • It's Customer Service Week at PartnerShip!

    10/05/2018 — Jen Deming

    Customer Service Week 2018

    It's Customer Service Week and the time of year we like to especially celebrate our front line shipping specialists. Day in and out, these guys are making sure PartnerShip is giving the very best experience to every single customer. This year's Customer Service Week theme is "Excellence Happens Here" and it's a team value our reps demonstrate every single day. We played up the idea with a fun pirate spin for this weeks celebrations, because 'x' marks the spot for excellence at PartnerShip. And let's be honest--who doesn't love pirates?

    In an effort to celebrate our PartnerShip Customer Service team, we've asked a few of them to share a bit about what inspires them to lead every day and what they've learned since they've joined the team!

    What does a "good" customer experience mean to you?

    • Helping customers in an efficient and effective manner while maintaining a professional disposition and considering the company's bottom line. -Amanda B.

    What is the most important skill to have for a career in customer service?

    • Excellent communication. -Andrea

    What about customer service appeals to you?

    • Working with a lot of different people to help solve issues. -Vince

    What is the best way you can help put out a customer service fire?

    • Listening, being empathetic and letting the customer know you understand their concerns. Follow up with the customer. -Amanda S.

    How do you demonstrate that you are a team player?

    • Being there for my co-workers when they ask me for help. I try to offer help when I notice others may need something. -Amanda S.

    What's the best customer service experience you've given?

    • A customer was leaving a tradeshow and failed to get a quote and shipment scheduled for the move- out. The customer called in a panic because the freight was going to be forced out and they were going to have to pay a very high rate. We were able to walk the customer through completing the material handling form and scheduled/arranged an emergency pick up. The customer was very pleased with the service and thankful for the discounts. -Amanda B.

    What are you better at today than you were this time last year?

    • Everything! Every day in Customer Service I learn something new about shipping from my management team, customers, and co-workers! -Amanda B.

    PartnerShip has a passionate team of Customer Service specialists who are an indispensable resource to both customers and other members of our organization. Though this week is dedicated to recognizing all that they contribute to our business, we know that these guys go beyond expectations every single day to elevate the customer experience and help customers ship smarter. Thank you all!


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  • PartnerShip Celebrates Manufacturing Day, Friday, October 5th!

    10/02/2018 — Jerry Spelic

    Manufacturing Day logo

    PartnerShip is proud to help celebrate Manufacturing Day 2018.

    MFG Day was started in 2012 to acknowledge the large role manufacturing plays in the US economy and to help inspire the next generation of engineers and manufacturers. Its main purpose is to educate and inform students, teachers, and community leaders about how important manufacturing is to their local community and their local economy. PartnerShip is proud to partner with many organizations that support and promote manufacturing, such as NTMA, MAPP, PMPA, Manufacturing Works, and many others!

    There is an increasing skilled labor shortage in the manufacturing sector, and MFG Day gives manufacturers an opportunity to open their doors and correct the misperception that manufacturing involves repetitive, unskilled tasks that happen in dark, dirty factories; it’s an opportunity to show people what modern manufacturing really looks like. Manufacturing offers high-quality jobs and career choices. Consider these statistics:

    • US manufacturing is the 9th largest economy in the world. (Source: Bureau of Economic Analysis)
    • Manufacturing supports 18.5 million jobs in the United States. (Source: Bureau of Labor Statistics)
    • Manufacturing comprises nearly 12% of the GDP of the US. (Source: Bureau of Economic Analysis)
    • In 2017, the average manufacturing worker in the United States earned $84,832 annually, including pay and benefits. (Source: Bureau of Labor Statistics)
    • Over the next decade, nearly 3½ million manufacturing jobs will likely be needed. (Source: Deloitte and the Manufacturing Institute
    Last year, 600,000 people attended MFG Day events, including 267,000 students.

    PartnerShip works with hundreds of manufacturers and we’re proud to spread the word about the importance of manufacturing. If you’re a manufacturer that wants to work with a shipping partner that understands your business, contact PartnerShip for a quote on your next shipment!

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  • How to Reduce Shipping Costs: Are You Sabotaging Your Freight Spend?

    09/27/2018 — Jen Deming

    How to Reduce Your Shipping Costs

    Shipping expenses are one of the top expenditures for most businesses, which comes as no surprise because it can be extremely challenging to determine how to reduce shipping costs. So far in 2018, US companies spent 6.2% more than they did year-over-year, totaling a record $1.49 trillion in shipping- related expenses. Many common shipping practices sabotage a business's ability to get ahead by protecting their bottom line. What are some important mistakes to avoid when figuring out how to reduce your shipping costs?

    It's not always what's inside that counts.

    Proper packaging is critical in helping to reduce shipping costs. We are all familiar with the risk of damages - used boxes that have holes or older labels still attached are asking for trouble. Make sure you are using the correct type of packaging materials for the product that you are moving. If you have more than a few boxes, it's a good idea to palletize all of them together, and wrap with shrink wrap. Freight shipments are loaded and unloaded at several terminal stations in route, and palletizing can keep them from being separated or lost along the way. It's also critical to use the right size packaging to help shippers reduce shipping costs. Make sure you are packaging your product with enough space inside to include proper cushioning, but not so much as to allow room for shifting or that make it difficult to handle - a carrier will charge for that too.

    You are clueless about your customer's location.

    Are you aware whether your receiver has a dock? How about a forklift? Are you delivering to a school, church, or another hard-to-reach area or location that risks being designated as "limited access" by the carrier? Will a 53' dry van be able to maneuver around that location? In addition to that, are hours of operation restricted for pick-ups or delivery? Every one of these variables can make a delivery potentially more difficult and more damaging to your bottom line due to costly accessorial charges. Keep in mind, the more difficult it is to get the delivery completed, the more you need to be prepared for additional fees. Planning ahead and knowing exactly what your carrier will charge for any additional services will help keep your shipping costs where they need to be.

    Assuming that delivery estimate is a guarantee.

    Shippers have to keep in mind that the estimated delivery day is just that - an estimate. Just as with your everyday postal service provider, business days are those included in a work week - weekends and holidays are not included. A more reliable measure to figure out shipment delivery is to take a look at transit times. When scheduling with a carrier, be sure to ask for this rather than relying on the estimated delivery date. That way, you know if your 5 day freight transit picks up on Monday, and an unexpected storm kicks up along the way, a 1 day transit delay actually results in a Monday delivery. Keep things safe by factoring in a couple extra buffer days when communicating to your customer. If you are truly in a crunch, shop the different expedited service options among different carriers, but be aware anything last minute will cost you, especially as weather worsens as we head into winter and the holiday crunch. Avoiding last minute rush shipments is always the quickest way to reduce shipping costs. 

    It's about 500lbs...ish?

    The old adage, "measure twice, cut once" isn't just a cute lesson in being diligent - it's a very important rule for shippers to live by. Guessing just doesn't work in an industry where being a few pounds or inches off can potentially double your freight bill. Carriers check weight and dimensions once, twice, and once more just for fun with calibrated scales every time your pallet is picked up by a forklift at a terminal. If the weight of your shipment doesn't add up to what's on the BOL, you can pretty much rest assured you will be billed for the difference. If you've already quoted your customer and billed them on shipping you estimated based on inaccurate measurements, you're playing a risky game. Be sure your warehouse scale is calibrated and reset often. If you don't have a large enough commercial scale at your place of business, measure each component of your load (including pallets) and add them up. Be as thorough and as accurate as possible to avoid any surprises.

    Handing the reins to your vendor.

    You may love your vendors, but lots of businesses take for granted the cost- cutting potential that's available by managing their own shipping. If you are able to do so, it pays to take a look at what carrier and service your vendor is using to deliver your freight and take control of your inbound options. Some carriers have more competitive lanes in certain regions, while others may offer additional options and less expensive fees for extra services your business may require. If you are responsible for your inbound freight costs, it's worth it to put in the time to measure which carrier and service really work best for you. The additional responsibility doesn't have to be a headache, either. By working with a quality 3PL, you can make sure you are using the correct carrier, correct service level, at the most competitive price. It's a surefire way to be sure you are reducing your shipping costs where you need to.

    Figuring out how to reduce shipping costs starts with some simple best practices. Double checking your specs, being knowledgeable about your transit and locations, and researching carrier options help keep you prepared and proactive about avoiding higher freight costs. When you are stuck or simply need some experts on your side, PartnerShip can help make sure you are setting yourself up for success. To speak with a specialist to learn more about where you can cut your shipping costs, call 800-599-2902 or email sales@PartnerShip.com.

    Learn more about common freight shipping challenges!

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  • New Excessive Length Restrictions You Can't Afford to Ignore

    09/18/2018 — Jen Deming

    New Excessive Length Restrictions You Can't Afford to Ignore

    It's a tough time for shippers and carriers alike. It's no secret that the current capacity crunch is affecting freight rates and transit times, but now shippers are facing new excessive length restrictions as well. As the number of available freight shipments continues to increase at a record-setting rate, carriers simply cannot keep up. In an effort to free up for space for available loads, XPO will be implementing new restrictions on certain types of shipments. What are the changes being made, and what else can shippers expect from freight carriers as capacity continues to tighten?

    XPO will be making a few specific changes that will affect the excessive length policies currently in place. The primary change that will affect customers is the following:

    • As of 9/24, XPO will no longer pick up shipments of pipes or bars that are not crated, regardless of length. Leading up to the 24th, all items should continue to move without problem unless over 20ft or more, which would be determined at the service center level

    To summarize, if you are shipping pipes or bars of any length, they must be crated - simply palletizing your load will earn you a missed pick-up. Some shippers like to save time by combining multiple commodity types of different classes onto one pallet and one bill of lading. If you are used to combining your multi-class shipments into one load, and it includes bars or pipes, crate them separately from the rest of your freight and create an individual BOL. XPO has created a packaging guide with notable rules of thumb to help properly package your shipments and gives further insight into excessive length articles.

    The active phasing out of excessive length shipments by XPO is anticipated to have a favorable impact on current available carrier capacity. It's a safe assumption that other carriers may follow suit. Many common carriers do not have the specific equipment needed to properly move long freight safely and efficiently. Historically, excessive length freight contributes to more damage claim submissions and creates much more wasted space than a standard dimensional shipment. This means less freight can be loaded into a truck at a time, and this can lead to an increase in missed pick-ups and longer transit times for other shippers.

    Some carriers have already adopted special charges for small package ground shipments that are considered oversized. FedEx and UPS both charge higher surcharges on these types of shipments in order to discourage shippers from moving them. These fees range anywhere from $80 up to $500 on top of regular service cost, depending on the carrier and package size. Right now, many freight carriers already have excessive length fees in place, and it's entirely possible that carriers that do continue to move oversized freight loads may implement increases or initiate the same sort of surcharge system in the near future.

    For customers who are shipping commodities that are consistently rated excessive length, it may be time to consider looking into truckload service options. Moving full truckload is a great alternative for businesses shipping many pallets of product at a time, but it's also a secure and efficient option for those who have fragile, large, or high-value freight. With this option, you pay for the cost of the space you take on a full 53' truck. Freight class doesn't affect your rate, and you may have more flexibility with packaging. Added security and quicker transit times typically are additional benefits. Depending on the length of your haul, a dedicated truck may be costly, but a freight broker can help look into partial truckload options that may better fit your budget. Whatever freight shipping option works best for you, it's a good idea to look into all available choices as the transportation industry continues to evolve.

    The capacity crunch is an ongoing challenge, and carriers are responding by changing the industry as we know it. Pricing for both freight and small package services is rising, and policies are being adjusted to make room for an increase in demand. Working with a quality freight broker can help steer you in the right direction and make sure you are shipping smarter. Contact PartnerShip at 800-599-2902 or email sales@PartnerShip.com today.


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  • The August PartnerShip Carrier of the Month

    09/14/2018 — Jerry Spelic

    PartnerShip Loves Our Carriers! Here is Our August 2018 Carrier of the Month

    PartnerShip is proud to partner with many high-quality freight carriers to help our customers ship smarter and stay competitive. We love shining the spotlight on carriers that go above and beyond and provide stellar customer service.

    Our August Carrier of the Month is A&M Group Enterprises, Inc. of Berlin, CT. They have been in business for more than 15 years and have a fleet of 30 power units and 35 trailers and strive to make deliveries as smooth and hassle-free as possible. At the same time we recognize A&M Group Enterprises, we'd again like to express our thanks to all drivers that keep our economy moving during National Truck Driver Appreciation Week.

    The PartnerShip Carrier of the Month program was created because we want to recognize carriers that do an exceptional job helping customers ship and receive freight. PartnerShip team members nominate carriers that provide outstanding communication, reliability, and on-time performance.

    For being our August 2018 Carrier of the Month, A&M Group Enterprises gets lunch and a nifty framed certificate to proudly hang on their wall. The “thank you’s” may be small but our appreciation is huge!

    Interested in becoming a PartnerShip carrier? We try very hard to match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

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  • 5 Key Things to Know About Shipping Stone

    09/12/2018 — Jen Deming

    5 Key Things To Know About Shipping Stone

    One of the most common, and most difficult, commodities being moved either LTL or full truckload is natural stone materials. These are used mostly for construction projects, both residential and commercial. The stone can be cut, crushed, blocked, or moved upright in slabs, and each come with different requirements for packaging and handling. As dense and heavy as stone is, it can be very fragile, brittle, and difficult (not to mention dangerous) to transport. Whether you are going either LTL or full truckload for your stone shipping, there's a slew of potential complications you need to be aware of in order to ship safely and securely.

    1. Packing and Packaging

    First and foremost, proper packing and packaging materials are very important for stone shipping. In the most ideal of scenarios, smaller freight shipments can be packed in custom crates, with built-in foam material for cushioning. The crate shouldn't be too large, and should contain minimal extra space to limit movement of the product inside. Stone material can be separated in bags within the crate for easier removal and distribution upon delivery. Customized crates can be a little pricey, but it's well worth the extra cost in security. This is especially true if you are moving through an LTL carrier. In that case, your stone will likely be loaded and unloaded several times throughout the process, both initially and through terminals during transit.

    Palletizing your stone shipments is another recommended option for larger freight loads, and are often stacked with wrapping materials in between to prevent scraping. Ideally, a specialized piece of equipment should be used to transport stone shipments cut into slabs, called an A-frame. Typically, these are made of both wood and steel and include a base with A-shaped bars angling upward acting as a sturdy support for heavy slabs. They can be used for both storage and transport, and many have wheels that can be locked into place or removed. These frames can be loaded onto the truck by either forklift or crane.

    2. Trailer Types

    There are many truck types that are able to transport stone, and the equipment required depends on how the stone is packaged.a 53' dry van (enclosed trailer) with swing or roll-up doors will work well for most smaller shipments going LTL. Shipments are loaded at the rear, using a loading dock and forklift. If a loading dock is not available, some trailers have lift-gates, but this additional service does come with a fee and makes it more difficult to find available trucks. It's important to note that palletized shipments of stone are generally not recommended to go LTL, unless plenty of corner guards, foam or other packing materials are being wrapped with the product.

    There are a few additional trailer-type options for truckload stone shipping. A flatbed is an extremely popular trailer type that is widely used for its versatility. There are no sides so the deck is open, and freight is typically loaded over the sides and the rear. A step-deck or drop-deck is a variation of a flatbed that consists of both a top and bottom deck. The lower part is designed to haul freight that may be too tall to be hauled with a standard flatbed. Additional open deck options include RGN (Removable Gooseneck Trailers), stretch RGN, or low-boys. All of these options are designed to be used for exceptionally tall or long freight loads. These open types of trailers will most likely require straps, chains, or tarps to help protect the freight from wind or weather damage and will need to be requested by the shipper so that the carrier is prepared. A conestoga is a trailer that comes with a roll-up tarp system that creates sides and a top to offer protection of the freight, which is an added benefit to fragile stone shipping. Keep in mind, due to the specialized nature of these pieces of equipment, they may be more expensive and more difficult to find.

    3. Over Dimensional Concerns

    It's very common for large stone orders or building materials to be over dimensional when going full truckload. Knowing what to expect when it comes to legal requirements and how your shipment may be affected are very important in planning the haul. Every state has different legal requirements for obtaining a permit in order to transport over-sized freight. There are not only restrictions on hours of operation varying by state, but also restrictions on drivers for hours of service - meaning there is less time your shipment can be on the road. As the shipper, it's crucial to plan as much as possible beforehand and to give accurate estimates for transit time. It may be smart to plan an extra day or two when communicating with your customer. Since the load will more than likely go through checkpoints in each state it travels, each stop stop can potentially hold up your load. Make sure your drivers are prepared with the necessary permits, paperwork, and commodity information (likely including product spec sheets and packing slips).

    4. Insurance Coverage

    Due to the fragility and potential hazards and risk for damage in shipping stone, making sure you have proper insurance coverage is crucial. Carrier liability is typically limited, especially for LTL common carriers. So, if your shipment and damaged in transit, the probability that you will receive full compensation for the value of your product is very unlikely. Usually, in LTL shipments, the payout depends on a dollar per pound amount based on the class and commodity. In order to get this payout, you will need to go through all of the necessary steps to file a claim and prove the carrier is at fault for damaging your shipment. It can be a tedious process with a very limited return. Many shippers find it much more beneficial to obtain additional freight insurance to have more complete coverage of their freight.

    Truckload carriers are required by the FMCSA to meet specific primary insurance minimums. Cargo liability is the type of insurance that covers your freight while it is in transit. Typically, up to $100,000 in cargo liability is covered, but it's important to note not all types of commodities are covered. Restrictions can vary depending on insurance company, so it's always a good idea to look into purchasing additional cargo insurance to be sure your freight is covered.

    5. Accessibility of Site/ Unloading Teams

    Another huge challenge for shippers moving stone materials is accessibility of the pick up and delivery locations. Oftentimes, these loads are being picked up directly at the quarry, and it can be difficult for the driver of a 53' dry van or a flat bed to maneuver in these locations. Delivery can be at construction sites, or even residential lots, which poses even more difficulty for drivers. It's important to know that the driver of your delivery truck typically will not assist in the loading or unloading of your freight. And with thousands of pounds of hard-to-move, bulky product, you need to be prepared and have a well-trained and reliable team ready at your disposal - possibly even after hours. Most truckload carriers charge detention after 2 hours for loading/unloading, which means extra money in fees off your bottom line. The time can go quickly, so have any equipment and areas cleared that are needed for loading and unloading. Being better prepared on the front side can save you lots of money and time wasted later on.

    Stone shipping is one of the most challenging and problematic types of freight shipping out there. It's also very common. As both commercial and residential builders are more frequently using natural stone in their designs, the demand for transporting these materials is increasing exponentially. Stone shippers have to equip themselves with as much knowledge as possible about the many issues that may arise both during and before and after transit. Being well-informed is the best way to ship as smart and as  securely as possible while minimizing the potential for costly damage. Working with a freight broker can lend you some expertise from finding reliable and vetted carriers, to knowing just what type of equipment you need to get your freight to its destination safely. Contact PartnerShip for your next stone shipment!

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  • PartnerShip Salutes America’s Truck Drivers!

    09/10/2018 — Jerry Spelic

    PartnerShip Celebrates Truck Driver Appreciation Week 2018

    This is National Truck Driver Appreciation Week and PartnerShip would like to recognize the men and women who keep our economy strong by moving freight safely, reliably and efficiently.

    "From the food and medicine in our cabinets, the furniture and electronics in our living rooms, and even the cars or bikes in our driveways – none of those items would be available to us without truck drivers," said American Trucking Associations (ATA) COO and Executive Vice President of Industry Affairs, Elisabeth Barna.

    National Truck Driver Appreciation Week happens September 9 - 15 to honor all 3.5 million professional truck drivers for their hard work and commitment. PartnerShip is saying “thank you” with a Dunkin' Donuts gift card for drivers that move a full truckload for us during the week. It’s our small way of thanking drivers for helping our customers ship smarter.

    To learn more about National Truck Driver Appreciation Week and the American Trucking Associations, visit the ATA website. To become a partner carrier, contact one of our Carrier Procurement Representatives for a setup packet at carriers@PartnerShip.com or visit our Become a PartnerShip Carrier webpage. Then check the PartnerShip Load Board and get started!

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  • 4 Essential Holiday Shipping Tips for Retailers

    09/04/2018 — Jen Deming

    4 Essential Holiday Shipping Tips for Retailers

    Holiday shipping is fast approaching for retailers. Though the season of gifting and good tidings seems miles away (and most of us have probably not even begun to think about our OWN shopping lists), it's never too early to start your holiday shipping prep. You may have already brainstormed your plan of action and received some inbound items and supplies, so now's the time to make that yearly best practices list. We've compiled a few holiday shipping tips specific for retails to make sure your busy season passes smoothly.

    Tip 1: Prepare your inventory and manage your inbound shipments

    As the saying goes, you have to learn to walk before you run. The very first step in great holiday shipping preparation is getting your inventory and inbound shipments from vendors in order. Taking control of your inbound shipping is crucial to being set up for holiday success. Plan ahead by looking at your past holiday seasons' wins and opportunities, check industry trends, and do your best to forecast just how much product you may need to make it through your holiday season. If you feel you will need a replenishment order, communicate with your vendors to make sure they are clear on when you will need the product (and build in some extra time as a cushion). If you are able to, consider managing your own routings by selecting your own carrier and directing your vendors on your precise shipping expectations and needs. This control can give you better peace of mind that shipments are being handled reliably and to your specifications. An added benefit to managing your own inbound shipments from vendors is that you can price shop for the best service level and carrier that fit your budget.

    Tip 2: Invest time in planning and budgeting

    The elevated cost of shipping during holiday peak season is just a reality for shippers, but most believe it's just the price of doing business.. Budgeting and planning what you can expect to pay during the crunch can make or break your bottom line. Not only will you be spending more overall due to an increase in volume, certain carriers implement surcharges during this period, so it pays to do your research. For the second year in a row, FedEx has announced it will NOT apply a peak season surcharge on residential shipments. UPS, however, will be implementing a surcharge on those shipments from November 18 through December 1 (in line with Black Friday) and again from December 16 through December 22 (last minute rush). The surcharge ranges depending on the service, from $0.28 to $0.99 on most residential packages, which can add up as volume increases. Larger packages will also include peak surcharges by both small package carriers, with the most expensive charge costing $165 per package. Which charges apply will depend on your package dimensions and weight, so make sure to educate yourself before the holiday rush begins.

    Tip 3: Take control of setting customer expectations

    The best way to ensure your holiday shipping will run smoothly, specifically from the customer's perspective, is to let them know what they can expect even BEFORE they make a purchase. It's a good idea to take a look at how your business performed last year, check through any customer issues for common themes, and adjust where you may need to. Use your website to its full potential - utilize clear and consistent language that addresses shipping costs, delivery times, order deadlines, and return policies, and make sure they are easy to find. Update your FAQ section and any links that may be relevant to holiday shipping time tables or price breakdowns.

    In addition to your website, be sure to use email as an additional measure to touch base with your customers. Send out communications to past customers about any new policy changes BEFORE they put in this year's order. Send order confirmations, followed up by shipping confirmations. Many businesses send out notifications for delivery attempts or completions. These added touches not only communicate effectively to your customer but leave a positive impression of your company's reliability.

    Tip 4: Make your returns process easy

    As we touched on in the last tip, communication with customers is key to keeping expectations realistic and managing the consumer experience during the holiday shipping season. Another area that many retailers tend to overlook during peak holiday boom is the returns process. According to the National Retail Federation, three out of every four holiday shoppers checks the company return policy before committing to making any purchase.

    Every retailer can do their best to avoid returns by being sure each product listing is as accurate and updated as possible, in order to avoid most surprises when it arrives at your customer's door. However, despite all of your efforts, returns are going to happen. If your business is going to handle and accept online returns, the more you can automate the process, the easier it will be on both you and your customer. The majority of customers are not willing to pay premium for return shipping. Price is the most significant deciding factor, so don't waste time offering faster, more expensive return services. Providing pre-printed return labels, packaging, and instructions can all improve the customer experience, lessen the returns headache for your operations team, and increase future value for your brand.

    Summer may only just be winding down, but retailers are already thinking of what's on winter wish lists. It's never too early for holiday shipping prep, and being proactive is the best way to avoid a stressful peak season. In addition to our tips on planning, inventory, and streamlining your returns process, it's helpful to have the experts on your side. At PartnerShip, we know a thing or two about the peak season boom. We are happy to help you ship smarter, and with less stress, this holiday season, contact us today!

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  • Introducing Our PartnerPets!

    08/27/2018 — Leah Palnik

    For many of us at PartnerShip, we work hard during the day and love coming home to our furry companions in the evenings. These PartnerPets brighten up our lives and probably know us better than anyone else. If you’ve ever been curious about the people you talk to over the phone or email, here’s your chance. Get to know our team by meeting the pets who love us!

    Bailey Bear Patterson

    Bailey Bear Patterson
    Her top skill: Sitting and giving paw
    Who loves having her a part of the family: Paula Patterson, Account Representative


    Riley Shields

    Riley “Monkey” Shields
    Fun fact: He thinks he’s a person
    Who he makes laugh on a daily basis: Mandy Shields, Truckload Customer Service Representative


    Duke and Annabelle Mounts

    Duke and Annabelle Mounts
    Duke’s not-so-hidden talent: flooding the bathroom and waking everyone up at 3am
    Annabelle’s party trick: managing to be everywhere at once
    Who puts up with their shenanigans: Alayna Mounts, Account Representative


    Freya O'Hara

    Freya O’Hara
    Special ability: climbing up slides and running into things
    Who puts food in the bowl: Alecia O’Hara, Account Representative


    Onyx Samples

    Onyx Samples
    Superpower: napping and getting into things he’s not supposed to
    Who dresses him in awesome costumes: Dean Samples, Account Representative


    Yoshi and Tobias Deming

    Yoshi and Tobias Deming
    Why Yoshi’s a good boy: He finds discarded human snacks on every single daily walk
    The superior skill of Tobias: Beating his brother to the punch while playing fetch - too slow, Yosh!
    Who lets them live their best life: Jen Deming, Marketing Associate


    Gigi Korhely

    Gigi “the Gig” Korhely
    Her strengths: letting every dog have it when they walk past the house…from the comfort of the window
    Who takes her to the beauty salon on the regular: Keith Korhely, Senior Program Manager


    Mocha Magazzine

    Mocha Magazzine
    The top skill on her resume: picking her own beans in the garden
    Who she turned into a dog person: Karen Magazzine, Revenue Services Representative


    Ginger Arnold

    Ginger Arnold
    Favorite hobbies: conducting squirrel patrol watch and eating earplugs
    Who lets her hog the couch: Josh Arnold, Programmer Analyst


    Tucker, Channing, and Kiwi Laudato

    Tucker, Channing, and Kiwi Laudato
    Channing’s top skill: squirrel chasing
    Tucker’s bff: Channing, of course
    Kiwi’s amazing ability: to look like a dinosaur
    Who keeps the family together: Vince Laudato, Customer Service Representative


    Tyler Kuntz

    Tyler Kuntz
    What he does in his free time: talk (yes, talk!) to the birds that visit the feeders outside the window
    Who still feeds him even though he tries to trip him: Aaron Kuntz, Account Representative


    Andy McManamon

    Andy McManamon
    How he likes to find trouble: jumping over the fence to swim with the ducks in the neighbor’s pond
    Who lets him believe he’s a lap dog even though he’s 65lbs: Tim McManamon, Freight Brokerage Sales Manager


    Smokey Gamble

    Smokey Gamble
    How he let’s his hair down: playing catch and going for rides in the car
    Who rewards him for not making “accidents” in his cage: Justin Gamble, Senior Account Representative


    Meiko Palnik

    Meiko Palnik
    Redeeming quality: being the official bug spotter (and sometimes killer) in the house
    Who puts up with him tearing up the furniture: Leah Palnik, Marketing Manager


    Buster Brown Hardman

    Buster Brown Hardman
    Why he’s known as a Romeo: he loves snuggling, giving kisses, and sleeping in front of the fireplace
    Who hooks him up with the best tuna fish: Nicole Hardman, Senior Carrier Procurement Representative and Brian Hardman, Senior Account Representative


    Hank Bowers

    Hank Bowers
    Guilty pleasures: sniffing everything, chewing rawhides, and watching Mr. Ed
    Who makes sure he’s always ready to celebrate: Joe Bowers, Account Representative


    Zion and Marley Horst

    Zion and Marley Horst
    Most important duty: Keeping watch for the local wildlife and singing the songs of their people
    Who rescued them 7 years ago: Allison Horst, Senior Carrier Procurement Representative


    Harry Pupper Maye

    Harry Pupper Maye
    What he’s really good at: forcing you to pet and love him
    Who is more than happy to pet and love on him: Brenden Maye, Account Representative


    Charlie Rinaldi

    Charlie Rinaldi
    What makes him happy: eating everything he’s not supposed to and going for rides
    Who lets him take the wheel on the RZR: Andrya Rinaldi, Account Representative


    Canelo Villela

    Canelo Villela
    How he likes to roll: by playing with the kids and neighborhood police officers at the park
    Who loves this little escape artist: Damaris Villela, Customer Service Representative


    Jovie and Bella Hammersmith

    Jovie and Bella Hammersmith
    How Jovie likes to chill: with her friends Sammy the squirrel, Manny the chipmunk, and Hopper the rabbit
    How Bella spends her free time: by cuddling and being a love bug
    Who spoils them: Jennifer Hammersmith, Customer Service Manager


    Chunky Diamond

    Chunky Diamond
    Super skill: Destroying chew-toys
    Who thinks he’s really good at cuddling: Tyler Diamond, Account Representative


    Leroy Brown Schramm

    Leroy Brown Schramm
    Claim to fame: running up to 13 miles with his mom and stealing food off of dinner plates
    Who is happy to put a roof over his head: Laura Schramm, Office Manager


    Frankie, Bobbi, Ozzie, Cribbs, Dudley, and Jonah Centa

    The “Centa Farm” – Frankie, Bobbi, Ozzie, Cribbs, Dudley, and Jonah Centa
    Cribbs’ special skills: swatting at the dogs, drinking water from human cups, and being the namesake of the great Joshua Cribbs
    Bobbi’s (very) hidden talent: rarely being seen by anyone
    Ozzie’s favorite way to get around: in Dudley’s mouth
    Dudley’s M.O.: counter surfing for food and stealing hotdogs from children
    Jonah’s claim to fame: being the bark-o-matic 5,000 because he barks at anything and everything
    Frankie’s prize winning talent: being a prize from the county fair and being named after the great Francisco Lindor
    Who had the genius idea to name them all after Cleveland sports legends: Harry Centa, Senior Program Manager

    Looking for a rewarding career that will make your pet proud? We're hiring!
    join our team!


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  • What to Expect With Over Dimensional Freight

    08/24/2018 — Leah Palnik

    Over dimensional freight: what to expect

    When you’re preparing an over dimensional freight shipment, the number of restrictions and factors to account for can be overwhelming. One mistake can have costly consequences to your bottom line and transit times. However, knowing what to expect when you’re getting your shipment ready will help ensure everything goes smoothly.

    One of the reasons it can be challenging to set up an over dimensional shipment is that each state has different legal requirements you have to adhere to. However, there are some common categories that many states have restrictions around:

    • Travel time. Many states will restrict the hours that your carrier can be on the road when transporting an over dimensional shipment. Generally, travel is restricted to daylight hours (one hour before sunrise until one hour after sunset), which reduces your available time on the road, especially in the winter months when the days are shorter. Some states may also restrict transport during rush hour for major cities, depending on the size of your shipment. You will also need to factor in if you will be shipping close to a major holiday when travel can be restricted both the day of and the day before.
    • Escort vehicles. Depending on the states your cargo is traveling through, your carrier may be required to use escort vehicles, also known as pilot vehicles. These vehicles serve a couple different purposes. They help to warn other vehicles on the road and they can check for low hanging wires, bridges, or any other road hazard the truck may encounter. How many escort vehicles you need in the front and/or back will be determined by your shipment characteristics and the states it’s traveling through.
    • Route surveys. Safety is a major concern when shipping over dimensional freight. Route surveys are required by some states for certain oversized shipments to help ensure the safety of the load, to prevent public property damage, and protect motorists. During route surveys, a pilot vehicle will go through the exact shipment route proposed to document any potential obstructions or hazards like tight turns or low bridges.
    • Safety equipment. Depending on your shipment dimensions, flags and lights may be required on the tractor, trailer, and/or the escort vehicles. This helps with visibility for other motorists on the road. You will typically see red or orange flags and amber lights used.

    When shipping over dimensional freight you not only have to follow the state restrictions, but it’s also a requirement to obtain permits from each state your freight passes through. The permits will include information like your shipment dimensions, what you’re shipping, and the origin and destination. It will also spell out the conditions that need to be met as far as safety equipment, escort vehicles, and restricted times. It’s important to note that there are fees for the permits which vary depending on the state.

    While there is a lot that goes into planning for an over dimensional load, much of the responsibility falls on the carrier. The carrier creates the suggested route and submits it to the states to obtain the needed permits. The carrier also makes the arrangements for escort vehicles and other safety equipment.

    As the shipper, your main concern should be providing the most detailed information possible so everything with the planning process goes smoothly. When requesting a quote, first and foremost, you will need to have your dimensions. The length, width, height, and weight will all determine what kind of state requirements you will need to follow. You will also want to provide information about your commodity including the model number, the serial number, value, and description. On top of that, it’s a good idea to include information about how it will be loaded and unloaded.

    Due to the nature of over dimensional freight, you will need to get a quote at least two weeks prior to when you need the load moved. All of the pieces that contribute to moving an over dimensional load take time to secure. These restrictions also affect your transits times. You can estimate 50 miles per hour to travel, but add a cushion to account for route changes or other unforeseen issues.

    You can also expect to pay more than what you would with a typical load, with line items for permits, escorts, and an over dimensional surcharge. All of these extra steps take time and cost money, so your quote will be calculated accordingly.

    Working with a freight broker is the best way to ensure you’re receiving a competitive price for your shipment. A quality broker will know what questions to ask so that everything is done efficiently and every factor that could affect your shipment is accounted for ahead of time. Contact PartnerShip for your next over dimensional load!

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  • Ask a CTB: Your Shipping Questions Answered

    08/21/2018 — Jen Deming

    Ask a CTB As part of an ongoing effort to be the ultimate shipping resource for our customers, we've compiled the most common shipping questions and had them answered by one of our CTB freight shipping experts, me! My name is Jen Deming and I've been with PartnerShip for 3.5 years. In that time, I feel like I've pretty much seen it all. Through my own personal experience, I've worked with all kinds of shippers - from newbie to veteran. I can help answer your most pressing shipping questions and help give you a better understanding of the shipping industry.

    First up, it's back to basics: What is a CTB? And what's a 3PL, for that matter? Most importantly, should YOU be working with one? CTB stands for "Certified Transportation Broker", and is an industry certification developed by TIA (Transportation Intermediary Association) to increase the professionalism and integrity of the freight brokerage industry. Areas of study include general business principles, traffic management best practices (for shipment, claims, fleet, and international traffic management), contracts and pricing, regulatory principles, and case law.

    A freight broker is someone who assists shippers with finding qualified carriers to haul available loads, and works within a 3PL (third party logistics) organization by outsourcing shipping and logistics services. These individuals facilitate the relationships between the carrier and the shipper, and will negotiate rates with carriers, arrange the transportation, schedule pick-ups, provide follow-up on tracking, and will often offer claims assistance for loss or damage on behalf of shipper. A freight broker should serve as a shipper's strongest advocate, and is a great resource for expert shipping advice.

    There are many advantages to working with a 3PL, such as cost and time savings, additional expertise, and flexibility. A knowledgeable freight broker can custom fit shipping options based on the specific needs of your business. 

    Next up: what's the difference between parcel shipping and freight/LTL? Small package shipments are typically under 70lbs but can go up to 150lbs, and are often shipped in your own boxes or carrier supplied packing materials. The packages are shipped singularly and should not be in excess of 108 inches in length. Small package shipments are subject to dimensional weight pricing, which can get expensive, so it may make more sense to ship via a freight service.

    LTL or less-than-truckload shipping usually consists of multiple boxes or containers stacked on pallets and are over 150lbs. LTL shipments can utilize multiple modes of transportation such as rail or motor truck, and are sent with other shippers' freight to reduce cost. Depending on the length of the shipping lane, often these shipments are loaded, unloaded, and reloaded at multiple stops throughout transit. If you have multiple pallets (6 or more), need shortened transit time, or require enhanced security, it may make sense to use a truckload service instead of LTL.

    Furthermore, what's the difference between LTL and TL? TL (or FTL/Full Truckload) refers to booking a dedicated semi-truck for your shipment, that will not be hauling other cargo along with yours. This option is most economical for shippers who have a very large shipment with multiple pallets, on that requires a lot of space, a high-value and fragile shipment, or one that needs to move at a faster pace. If your business requires strict pick-up windows or appointments for delivery, it may also make sense to work with a dedicated carrier. In the past, I've worked with customers who required set arrival times for pick-up, and though they may not necessitate the ENTIRE space within a 52 ft truck, appreciated the reliability of a dedicated truckload service over an LTL common carrier. Booking a dedicated truck also gives you the option should you need specialized equipment such as a flatbed truck or refrigerated van.

    What is an NMFC/ freight class? How do I know which to use for my shipment? You'd be amazed at the variety of customer's freight shipments that I've worked with. From toy makers to hospital supply distributors, I've shipped the craziest stuff, and they all have a specific freight class or NMFC assigned to the category of shipment. The NMFC, or National Motor Freight Classification, can be rated as low as 50 and as high as 500. The higher you go, the higher the rate for your shipment. And details matter! Whether your work table is wood or plastic, assembled or broken down, each factor can affect the class of the freight. So it's important not to guess or mark whatever class you think may save you a few bucks. Freight reweighs and reclassifications are very real, and you don't want to have a $2,000 bill when you have $200 built into the budget. Your freight broker can be a good resource to determine your shipment's correct class - cutting down on costly errors in the long run.

    What are these "accessorial" charges on my bill? Can I avoid them? My own customers brought me questions about the unanticipated service charges on their freight bills more often than anything else! Accessorials are fees a carrier charges for additional services. Common examples of these include lift-gate services, residential deliveries, inside pick-up/delivery, oversized freight charges, and limited access pick-ups or delivery. The difficulty with these is that the cost of the fees varies by carrier, and while one may determine one location "limited access", a different carrier may not. Your best bet? It's smart to do your research about every service your require before you get your rate quote. Find out if the pick-up location has a dock and a forklift. Know for certain whether your customer's delivery location is a place of business or their own home. Be accurate in your measurement of your shipment's dimensions and weight. Finally, consult your freight broker for any questions you may have about what incurs charges and what doesn't - they are your best advocate!

    Just when you think you have this freight shipping thing figured out, carriers can throw you a curveball. It pays to be vigilant and ask questions of the experts so YOU can be sure you are shipping smarter and staying a step ahead. If you have any questions about your shipping practices, or how the shipping experts and PartnerShip may be able to improve your efficiency and lower your costs, email sales@PartnerShip.com or call 800-599-2902.

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  • The PartnerShip July Carrier of the Month Is… (drum roll please)

    08/17/2018 — Jerry Spelic

    PartnerShip Loves Our Carriers! Here is Our July 2018 Carrier of the Month

    PartnerShip works with high-quality freight carrier partners to help our customers ship smarter and stay competitive and we love recognizing our awesome carriers for a job well done!

    July’s Carrier of the Month is Salem Ridge Contractors LLC of Waterford, Ohio! They specialize in heavy haul and oversize loads.

    The PartnerShip Carrier of the Month program was created to recognize carriers that go above and beyond to help our customers ship and receive their freight. PartnerShip team members nominate carriers that provide outstanding communication, reliability, and on-time performance.

    For being our July 2018 Carrier of the Month, Salem Ridge Contractors gets lunch and a nifty framed certificate to proudly hang on their wall. Our gestures may be small but our appreciation is huge!

    Interested in becoming a PartnerShip carrier? We match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

    Become a PartnerShip Carrier


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  • FedEx and UPS Peak Season Surcharges: The Important Differences

    08/09/2018 — Leah Palnik

    FedEx and UPS Peak Surcharges for the 2018 Holiday Season

    FedEx recently announced that for the second year in a row, it won’t be applying a peak season surcharge on residential shipments. This is good news for retailers who expect a significant amount of e-commerce orders over the 2018 holiday season.

    UPS, however, will be instituting a surcharge on residential ground shipments from November 18 through December 1 and then again from December 16 through December 22. UPS will be charging $0.28 per package for most residential shipments using ground services. For UPS air services the fees are as high as $0.99 per package.

    UPS delivered around 700 million packages during the 2017 holiday season – a huge jump compared to the rest of the year. Ordering online has become so commonplace and easy for shoppers, and the carriers are feeling the effects. The increase in volume over the holidays drove UPS to introduce this new peak surcharge for the first time last year.

    Typically UPS and FedEx have comparable rates and surcharges and will mimic each other’s changes, so this is a notable distinction between the two small package giants.

    FedEx is sending a clear message to shippers. “FedEx delivers possibilities every day for millions of small- and medium-sized businesses,” said Raj Subramaniam, executive vice president and chief marketing and communications officer at FedEx Corp. “We are demonstrating our support for these loyal customers during this critical timeframe by not adding additional residential peak surcharges, except for situations where the shipments are oversized, unauthorized or necessitate additional handling.”

    It’s important to note that both carriers are implementing charges on larger packages. With the rise of e-commerce, people are ordering items online that they would’ve exclusively purchased in-store in the past – including televisions and appliances. FedEx and UPS have made several adjustments to account for these trends, including a pushback on larger packages. Heavy and bulky packages don’t move through their automated systems and require more attention. FedEx and UPS are putting a price tag on that loss in efficiency and shippers need to stay aware.

    FedEx will apply peak surcharges for larger packages from November 19 through December 24:

    • $3.20 per package for shipments that necessitate additional handling
    • $27.50 per package for shipments that qualify as oversize
    • $150.00 per package for shipments that qualify as unauthorized

    UPS will apply peak surcharges for larger packages from November 18 through December 22:

    • $3.15 per package for shipments that necessitate additional handling
    • $26.20 per package for shipments that qualify as large
    • $165.00 per package for shipments that qualify as over maximum limits

    If you’re not careful, the surcharges can add up fast. These peak surcharges are in addition to the already existing surcharges that apply to larger packages, and any others that may apply including delivery area and residential surcharges.

    Retailers should take note of these peak season changes to ensure a profitable 2018 holiday season. If you see a significant amount of online orders over the holidays and ship with UPS, you’ll be paying an extra $0.28 per package, which will eat into your bottom line.

    To prepare, take a look at what you shipped last year around the holidays and determine a forecast for this season. From there you’ll be able to see how much more you can expect to spend during the designated peak season. You may find that switching from UPS to FedEx for the busiest time of the year will provide you with a decent cost savings. Depending on the billable weight of your shipment and the destination, the base rate could be lower with FedEx – compounding the savings during peak season. It’s worth evaluating the options, when the holiday season can make or break your year.

    There are many factors to consider when deciding how to ship your small package shipments. You need an expert on your side. ParterShip manages shipping programs for over 140 associations, providing exclusive discounts on small package shipments to their members. To find out if you qualify or to learn how you can ship smarter, contact us today.

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  • For Good Measure: How to Avoid Freight Reweighs

    07/26/2018 — Jen Deming

    Avoiding Reweigh Fees

    LTL shipping requires plenty of diligence and double checking on behalf of the shipper. All may seem in order: you've used proper packaging, paperwork is up to date, shipping addresses reviewed, accessorial requirements checked, and you are confident you are using the proper freight class. Then it happens. Your shipment is delivered safe and sound, but when the invoice arrives, your bill is nearly $100 over what you had anticipated. On further review, you learn you've been hit with a reweigh fee by the carrier. How did this happen?

    Freight reweighs are becoming more and more frequent, especially as dimensional and density based pricing becomes more common. It's important to understand what constitutes a reweigh, and what puts your shipment at risk. Many shippers, particularly small businesses, do not have certified scales that are large enough to accurately measure a larger LTL (less-than-truckload) shipment. This means that many of the weights listed on the BOL (Bill of Lading) are approximations, and carriers are pretty vigilant at checking for inaccuracies with their own certified equipment. A freight reweigh occurs when a carrier inspects and weighs the shipment and when the actual weight and the weight listed on the BOL do not match. One of the primary factors used to determine freight cost is weight, and in many cases, affects freight class as well. Often, a carrier will charge not only for the difference in weight, but also a fee for the freight reweigh itself.

    To avoid a freight reweigh, it is so important that shippers try to avoid "guessing" their shipment weight. If your business does have a certified commercial scale, you are a step ahead of many other shippers. Be sure to have it calibrated and checked frequently to avoid miscalculations. If you do not have a scale, it is key to obtain accurate measurements and weights for ALL of the materials being shipped. This can be even more challenging if you are shipping an assembled, finished product made up of several separate pieces and different classifications. Add up materials used on product spec sheets, catalogue listings, and product invoices to get as accurate a weight as possible. It can be beneficial to look at any inbound shipping invoices for any pieces of your finished product that were shipped to you as a supply order. In short, don't be tempted to take shortcuts. It pays to take the time to measure individually and make educated and precise estimates.

    Another mistake that many shippers make that encourage freight reweighs is neglecting to include packaging/packing materials in their calculation of gross weight. An average 48x40 pallet weighs around 30-40 lbs, and if you are shipping a multi-pallet load, that extra weight adds up fast. While it's always best to avoid guessing your shipment's weight, in the case shippers aren't able to weigh their shipments on a calibrated scale, it is important to factor this figure in the total. Additional materials used to protect your shipment such as molded plastic corner reinforcements, fiberboard, wooden stabilizers, and even foam inserts can increase weight, especially if you have a larger LTL shipment.

    It's key to remember that accurate weight is not the only factor that affects your shipment- it helps to determine your freight class, as well. For heavier, denser items that fall into the lower NMFC classifications, total weight of the shipment is used to calculate at price-per-pound. For less dense shipments that take up more volume, your freight class can be higher and your shipping more expensive. If you happen to overestimate the weight of your shipment, and it falls into one of these higher freight classes, you will be charged more at the higher freight class. It is crucial for shippers to know their precise weight, freight class, and your freight density in order to estimate accurate shipping charges.

    Even if you feel you've got everything in order, freight shipping can always lead to some surprises. While it's never a good idea to cut corners or knowingly try to mislead a carrier in the hopes of saving a couple bucks, sometimes even thorough shippers can get hit with some unforeseen charges. Don't let freight reweighs be one of them. The freight experts at PartnerShip have your back and can help make sure you are shipping smarter. If you have questions about determining your freight class or how working with a 3PL can help lower your shipping costs, call 800-599-2902 or email sales@PartnerShip.com to learn more.

    5 Common Freight Mistakes CTA

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  • And the PartnerShip June Carrier of the Month Is…

    07/20/2018 — Jerry Spelic

    PartnerShip Loves Our Carriers! Here is Our June 2018 Carrier of the Month

    Without high-quality freight carrier partners, our job would be much harder, and the economy would move much slower. We love recognizing our awesome carriers for a job well done because they help us help our customers ship smarter and stay competitive.

    June’s Carrier of the Month is Boyko Trucking LLC of Richfield, Ohio! They have been in business since 2009 and specialize in LTL and full truckload shipping.

    The PartnerShip Carrier of the Month program was created to recognize carriers that go above and beyond to help our customers ship and receive their freight. PartnerShip team members nominate carriers that provide outstanding communication, reliability, and on-time performance.

    For being our June 2018 Carrier of the Month, Boyko Trucking gets lunch for the whole office and a nifty framed certificate to proudly hang on their wall. The gestures may be small but our appreciation is huge!

    Interested in becoming a PartnerShip carrier? We match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

    Become a PartnerShip Carrier


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  • Keys to Success for Vendor Compliance and Inbound Shipping

    07/10/2018 — Leah Palnik

    Keys to Success for Vendor Compliance and Inbound Shipping

    For many retailers, obtaining vendor compliance and maintaining smooth inbound shipping operations may seem like a tall order. However, with the right planning and follow through, it is achievable. By following these keys to success, you’ll be on your way to reducing your freight costs, avoiding chargeback issues, and creating efficient operations.

    Developing an effective routing guide
    The very foundation of achieving vendor compliance is developing an effective routing guide. Routing guides provide shipping instructions to your vendors that help you gain control of your inbound shipments. They often include modes and carriers for specific lanes, as well as rate and service requirements.

    In order to create routings that are best for your business, you’ll need to consider several factors. Price, transit time, and reliability are all important when selecting a carrier and determining how to have your product shipped. For different services and weight breaks, you want to designate a carrier that provides you with the best rate and can deliver your product in the time you need.

    Conducting an in-depth analysis of your inbound shipments can be time-consuming but necessary when determining your routing instructions. This is where working with the right freight broker can make a huge difference. The broker you work with should provide inbound management services that help determine the routings that will be best for your business and will create the routing guide for you – saving you valuable time.

    Maintaining good relationships with your vendors
    For smooth inbound shipping, you want to have a good rapport with your vendors. Like any other relationship, communication is key. For example, when you send your routing guide out to your vendors, it’s a good idea to include a request for confirmation. However, you won’t always receive one. If that’s the case, following up and opening the lines of communication will be your best bet to ensure vendor compliance.

    If your vendors aren’t using your routing instructions after receiving your routing guide, you’ll need to follow up with a call or email. When you have a good relationship with your vendor, you’ll have the right point-of-contact and will be able to resolve the issue quickly. If not, you could have a harder time achieving vendor compliance.

    Maintaining a relationship with your vendors can be difficult and time-consuming. This is another area where working with the right freight broker can make a difference. When selecting a freight broker, ask about experience in your industry. Quality freight brokers familiar with your industry will already have an established relationship with many of your vendors, which will help with compliance efforts.

    Perfecting your order forecasting
    Managing your inventory can be challenging. But the advantages of forecasting and planning your orders ahead of time are too great to ignore. When you don’t plan ahead and then need your product within a shorter time-frame, you will have to rely on costly expedited services. Spending the time up front to make sure your orders are placed with ample time will be better than spending the extra money in the long-run.

    Also, with more lead time, you’ll be in a better position to handle any issues that arise. For example, if your shipment gets lost or damaged in transit and you need your product immediately, you’ll be out of luck. In that event, you’ll need to file a freight claim which doesn’t always guarantee compensation and is often a lengthy process.

    If you’re not able to place your orders ahead of time, it’s a good idea to consider freight insurance. Unlike relying on carrier liability coverage, you won’t have to worry about if the carrier is found liable or not and often times you’ll get paid out much faster – making it easier to resume operations as normal.

    Conducting regular reviews for improvements
    Once you do have a routing guide in place and have vendor compliance, you can’t just set it and forget it. It’s best to review your routing instructions periodically so that you’re always getting the best rates and service possible.

    You can choose to set aside a specific time each year to do a review. But if you make any changes throughout the year with your orders or any other factor that affects your shipments, you’ll want to take that time to evaluate and update if necessary.

    It’s also important to stay on top of carrier rate increases, accessorial changes, and NMFC updates. These kinds of changes can have a significant effect on your freight costs and you'll want to make sure that you fully understand how these changes will affect your specific shipments. For example, carriers announce general rate increases every year and will present an average increase. If you simply use that average to judge how your costs will be affected, your budget will most likely be off. The increases vary greatly across the board depending on a number of characteristics, so it's important to evaluate them based on your specific shipments. 

    Partnering with the right freight broker
    The keys to vendor compliance and inbound shipping management are easy to master when you work with the right freight partner. PartnerShip can help conduct a complete inbound shipping analysis, create a routing guide, and send routings on your behalf for vendor compliance. Contact us today to get started, or download our free white paper to learn more about managing your inbound shipments!

    Download the free white paper: 4 Steps to Gain Control of Your Inbound Shipping


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  • Pallet Packing Mistakes to Avoid

    06/27/2018 — Leah Palnik

    Pallet Packing: Common Mistakes to Avoid

    Pallet packing isn’t something you can take lightly. One wrong move and the whole shipment could lose strength and stability – risking damage to your freight. Rather than conducting your own experiments, check out these common pallet packing mistakes so you know what to avoid.

    Mistake #1: Choosing the wrong pallet
    Pallet packing begins at the very foundation of your shipment – the pallet itself. It may be tempting to reuse old pallets for your shipments but if you’re not looking out for structural integrity, you could be in trouble. Avoid using pallets with broken boards or protruding nail heads.

    Using an alternative material pallet can also cause some issues. Wooden pallets are the standard, but pallets made from metal, plastic, and corrugated materials have all entered the market. However, not all pallets are created equal. These pallets are good alternatives for certain specialized needs, but issues like weight, movement, and pallet strength make them not suitable for all types of freight. Before you consider swaying from wooden pallets, make sure to do your research.

    Mistake #2: Not properly packing individual boxes
    Before you can stack your pallet, you need to pack your individual boxes or cartons. Even if your boxes are secure on the pallet, the contents inside the cartons can shift. Leaving excess space and not providing proper impact protection is a common mistake that many shippers make. Start by right-sizing your boxes – leave just enough room for the product and the needed impact protection. Anything more is wasted space that you will need to fill with cushioning like paper pad or packing peanuts.

    Mistake #3: Stacking inadequately
    You may think that the way you stack your cartons is just about making it fit on your pallet. However, neglecting to follow certain best practices that increase strength can be a fatal mistake. During pallet packing, not evenly distributing weight and not placing the heaviest boxes at the bottom is a quick way to increase your risk of damage. Using pallets that are too small and thus leaving overhang is also a common mistake that will make your freight vulnerable.

    The stacking patterns you use when packing your pallet are also extremely important. One of the biggest offenders is pyramid stacking. This kind of pallet packing pattern leaves the cartons at the top at greater risk of being damaged and makes the load less secure. When possible, an aligned column pattern is best. Stacking your pallet in a way that ensures it is level and flat will put you in the best position to avoid damage.

    Mistake #4: Skimping on stretch wrap
    If you don’t currently use a stretch wrap machine, you want to make sure your manual wrapping technique is up to par. There are a couple common mistakes to look out for. First, make sure you’re wrapping around the pallet enough. You should be making at least 5 wraps around the entire shipment. Second, twisting the wrap is something that is often overlooked. You should twist the wrap every other rotation to increase the durability.

    Mistake #5: Not labeling correctly
    After you go through all that work of ensuring you’ve packed your pallet in a way that reduces its risk of damage, you don’t want to run into issues just because you neglected to label your shipment properly. One label is not enough. You want to make sure the shipping label is on each side of your pallet, with the consignee information clearly visible.

    Pallet packing may seem simple, but these missteps can create complicated issues. If you’ve discovered that you’ve made any of these common mistakes and want to learn more about packaging best practices, download our free white paper!

    The Ultimate Guide to Packaging Your Shipments


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  • It All Adds Up: The Operational Costs of Moving Freight

    06/22/2018 — Jerry Spelic

     It All Adds Up The Operational Costs of Moving Freight

    Moving freight is getting more difficult, and therefore, more expensive. If you’ve ever had “sticker shock” from a freight quote, you’re not alone. There are a lot of cost factors that go into the price you pay to move freight, so we want to explain them so you can be an informed shipper and ship smarter.

    Every LTL or truckload freight shipment has fixed and variable costs that are calculated into the rate you pay to ship your freight. Let’s start by looking at the fixed costs.

    Fixed Costs:

    • Truck Payment. Owned or leased, drivers and operators have the expense of their equipment (trucks and trailers) to consider when quoting your freight. New trucks can be leased for $1,600 to $2,500 per month and used trucks can be leased for $800 -- $1,600 per month; a new truck can be purchased for $2,250 a month (purchase price of $125,000 with 5-year financing). On average, truck payments are 16% of the cost of moving freight.
    • Insurance. The FMCSA requires individual owner-operators to carry a minimum of $750,000 to $5 million in liability coverage. On average, liability and damage insurance can cost between $6,000 – $8,000 per year, with newly-granted authorities typically paying between $10,000 and $16,000 their first year. Truck insurance accounts for 5% of the cost of freight shipping.
    • Driver Salary. This is the largest operating cost of moving freight. Commercial truck driver salaries are based on the distance driven, and although drivers spend a lot of time in traffic, at the dock being loaded or unloaded, etc., their operating costs are only derived from miles traveled. With an average salary of $78,200, driver pay and benefits accounts for 43% of operational costs.
    • Office and Overhead. This fixed cost includes a building lease or mortgage, and includes electric, phones, internet, computers, and office support. These costs can vary widely.
    • Permits and Licenses. Permits and license plate costs account for $2,300 annually, or 1% of operational costs.

    Variable Costs:

    • Fuel. The second largest operating cost of moving freight is diesel fuel. A commercial truck can easily consume 20,000 gallons ($64,000) of diesel fuel per year, accounting for 21% of operational costs.
    • Tires. Retreaded truck tires are less expensive than new tires and cost on average $250. Annual tire expense accounts for $3,600, which is roughly 2% of operational costs.
    • Maintenance and Repairs. Trucks need constant maintenance and do occasionally break down. Issues with air lines and hoses, alternators, wiring, and brakes are all common in commercial trucks, and can cost $17,500 annually or 10% of operational costs.
    • Meals. The truck isn’t the only part of LTL and truckload freight shipping that needs fuel! 10 meals a week at $12 each equals a meals expense of $6,500 a year.
    • Tolls. With nearly 5,000 miles of toll roads in the US, chances are good that your freight will be traversing at least one of them, and this will be factored in your cost. For example, a load moving from Chicago to Baltimore will encounter toll roads in Illinois, Indiana, Ohio, and Pennsylvania, costing $225.75.  Sometimes a carrier can avoid toll roads, but this will frequently increase the number of miles driven, which also increases your cost. On average, tolls add $2,500 a year, 2% of the total cost of freight shipping.
    • Coffee.  Did you know that truck stops sell more coffee than convenience stores? The average commercial truck driver spends more than $600 a year on coffee. Its effect on cost is negligible but we thought it was interesting!
    • Profit. Remember, freight carriers are in business to make a profit. Owners, operators and drivers are funding their kids’ education or dance lessons, paying their mortgages, and buying food and necessities, so please don’t expect them to move your freight for free.

    There are also many miscellaneous items that can factor into overall freight costs:

    • Electronic Logging Devices (ELD), which have decreased driver productivity approximately 15%. When drivers spend less time driving, transit times increase and drivers move fewer loads, which pushes costs up.
    • Telematics services, such as vehicle and trailer GPS tracking.
    • Driver turnover; not just the cost of recruiting and training, but also the opportunity cost of empty trucks not hauling freight because they have no drivers.
    • Finding loads to move can take up a sizable chunk of every day. Every hour spent not driving loaded miles is an hour a driver isn’t making money.

    The bottom line is that a lot of factors go into the cost you pay for LTL or truckload freight shipping. The costs listed here are conservative and are probably on the low end, so your costs may be higher.

    The struggle is real: moving freight is getting more difficult and more expensive. By shedding light on the costs that go into each and every LTL or truckload freight move, we hope that you’re better informed so you don’t experience “sticker shock” next time you get a freight quote. If you find yourself battling rising freight costs and need some help, contact the freight shipping experts at PartnerShip. We have significant experience in both the LTL and full truckload markets and can help you ship smarter so you can stay competitive.

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  • Factors Contributing to the 2018 LTL Rate Increases

    06/19/2018 — Leah Palnik

    Factors Contributing to the 2018 LTL Rate Increases

    LTL freight rate increases are unavoidable. And in this current tight capacity market, it’s no surprise that many carriers have taken their general rate increases (GRIs) earlier than in previous years. Just like in the truckload market, costs are been driven up by the ELD mandate, the driver shortage, and hours of service (HOS) rules. Coupled with the strong U.S. economy, freight demand is surging and straining the market.

    Along with the tight capacity market, trends towards shorter supply chains and smaller, lighter loads have led to more demand for LTL services. The rise of ecommerce has played a large role in the increased demand. Products that consumers never would have dreamed of ordering online years ago, like furniture, have now become commonplace for ecommerce. However, these types of shipments are less desirable for carriers. With more deliveries being made to more remote areas without backhaul opportunities, the costs are significantly higher for them.

    With the driver shortage, it is easier for carriers to find and recruit LTL drivers, compared to truckload. They are more appealing jobs, with shorter lengths of hauls and less time away from home and families. However, there are fewer LTL carriers entering the market when compared to truckload. The complex networks of terminals that LTL carriers rely on are much more difficult to establish, making it a significant barrier to entry.

    With all of those factors to contend with, LTL carriers have been announcing their GRIs throughout the first half of 2018.

    Rates aren’t the only thing on the rise. Many carriers are charging more for accessorials like inside delivery or Saturday delivery. Carriers are also implementing tools and technology that help them determine what types of freight are profitable and which ones aren’t – and charging accordingly. Dimensional pricing is one example of this. Many carriers have invested in dimensioning machines, which calculate the amount of space a shipment will need in the truck, leading to less dependency on the National Motor Freight Classification (NMFC) system.

    As with any announced rate increases, the important thing to remember is that the averages may not reflect the actual increases you’ll see in your freight bills. Depending on the lane and shipment characteristics like weight or class, the increase could be significantly more.

    To determine what you can expect and what you can do to offset the rising costs, start by taking a look at the increases for your typical lanes. That will give you a better idea of what cost increases you can budget for, rather than relying solely on the reported averages. Then determine ways to reduce those costs. Consider working with a freight broker, to benefit from their industry expertise. A quality broker will have the knowledge to help you navigate the market and will be able to find solutions that can help to reduce your costs.

    PartnerShip can help you ship smarter. For a competitive rate on your next LTL shipment, get a free quote!

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  • PartnerShip Loves Our Carriers! Here is Our May Carrier of the Month

    06/15/2018 — Jerry Spelic

    PartnerShip Loves Our Carriers! Here is Our May 2018 Carrier of the Month

    We love our carriers, because we know that if it weren’t for our top-quality freight carrier partners, our customers couldn’t ship and receive their freight in a timely and cost-effective way. Our carriers help us help our customers ship smarter. 

    Our May Carrier of the Month is Stankovic Transport, Inc. of Brunswick, OH! They have been in business since 2009 with more than 50 owned and operated trucks and trailers.

    The PartnerShip Carrier of the Month program recognizes carriers that go above and beyond in helping our customers ship and receive their freight. Our truckload team members nominate carriers that provide outstanding service in communication, reliability, and on-time performance.

    For being our May 2018 Carrier of the Month, we’re providing Stankovic Transport lunch for the whole office and a framed certificate to proudly hang on their wall. The gestures may be small but our appreciation is huge!

    Interested in becoming a PartnerShip carrier? We match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

    Become a PartnerShip Carrier


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  • Freight Insurance: Is It Right For Your Business?

    06/13/2018 — Jen Deming

    Freight Insurance Blog Post

    Let's face it: ship happens. Even though many shippers prepare for the worst and do their very best to protect their freight, loss and damage are an unfortunate reality of the business. Freight insurance is a vital tool that business owners can use to offset the costs of freight damage and limited carrier liability. Unfortunately for many shippers, freight insurance coverage can be complicated to understand and is often misunderstood. How do you know if you should be using freight insurance?

    First and foremost, it is important to understand the difference between freight insurance and carrier liability. Carrier liability is an industry term used to describe the responsibility of the carrier as it relates to losses, damages, and delivery delays to compensate the shipper. Of course, exceptions are put in place by the carrier, such as whether the damage or loss is a result from the action of a shipper (ex. improper packaging), an act of God, public authority, or due to the inherent nature of the goods.

    It is the responsibility of the shipper to prove that the damage or loss of their shipment is a direct result of the carrier's own negligence. To accomplish this, it is important to take pictures of your packaged freight before the pick-up is completed, and inspected thoroughly once it is delivered. Any damage or loss MUST be noted on the delivery receipt. If your shipment does not encounter any issues, it is important to properly follow the claim filing process within 9 months of the delivery date. You have even less time with a concealed claim. At 5 days max, it is extra crucial to get the process moving along promptly.

    But here's the thing about carrier liability: even if you can win a claim against the carrier, the payout often doesn't cover the total cost or value of your freight shipment. Every carrier has an established payout amount, usually per pound and depending on the fright class and limit of liability. Additionally, there are many exceptions and limitations as well as restricted types of freight that are compensated for even less, such as some electronics, artwork, and furniture types. The good news? Freight insurance does not require the shipper to prove that the carrier was at fault for the damage or loss, simply that the damage occurred. It's a great way to protect you and your customers and to be sure your shipment can be covered for its full value. Freight insurance is often offered by third-party insurers at a fee on top of your carrier rate for transit. So how do you know if it's worth the extra cost?

    Fragile Shipments

    If you are shipping products that are fragile and may break easily, it's a good idea to seek out additional freight coverage. Most carriers have their best interest in mind, and only offer limited coverage on these types of shipments, knowing there is a higher potential that they may break in transit. So if there is damage, it's unlikely you will get the full value of what has been lost. Proper packaging can help mitigate the likeliness that damage may occur, but the loading and unloading process doesn't always go as planned. Damage can occur at pick-up and destination delivery, as well as the many times your freight may be loaded at various terminals throughout transit. There are carriers who specialize in the transport of fragile shipments, commonly referred to as white glove service providers, but this alternative can be costly and still may have limited coverage. Freight coverage purchased through an insurance provider is typically based on the declared value of your freight and can help give shippers peace of mind.

    High Value Freight

    Similar to those who ship fragile products, businesses who are transporting high-value goods need to be mindful of how much coverage they receive through limited carrier liability. Just because your shipment isn't particularly breakable, doesn't mean your freight is protected in the event that it can go missing or may be delayed. While unlikely, it's always a good idea to have a plan that will cover your back, and your bottom line. Carriers typically pay out by the pound. For example, it's not uncommon to see a pay out of $0.25 per lb or even less on restricted items for less-than-truckload, with a max cap of $100,000 per truckload. With many types of freight insurance coverage through different providers, the total value of the shipment is covered, despite whether the carrier accepts responsibility or not. Of course, it's always crucial that shippers are diligent and fully understand the terms of their third-party insurance coverage, no matter which provider they go with.

    Inbound Shipments

    Another important consideration for businesses concerns their supply order or inbound shipments. Typically, a vendor will determine this portion of the shipping process- choosing carrier, service type, and rate. Taking control of your inbound shipping is crucial, both in reducing costs and selecting the carrier that best suits your needs. But, apart from that, how can you better protect your inbound shipments against damage during transit, especially when as the receiver, you aren't even there to check on proper packaging and material handling? Enrolling in an inbound freight insurance coverage plan can help mitigate the cost of damage and help business owners take back control on their inbound freight.

    It's safe to say that if you are shipping high value freight, fragile products, or receive inbound shipments, it is crucial to take a look at supplemental freight insurance options. At PartnerShip, we want to offer better coverage than the typical limited liability offered by the carrier because "one size fits all" just doesn't cut it. The shipping experts at PartnerShip can help you decrease your risk and increase your peace of mind. Contact us at 800-599-2902 or email sales@PartnerShip.com for more information about freight insurance, or get a quote today.

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  • Local Girl Scout Troop Brings An Exciting New Game to Their School

    06/07/2018 — Leah Palnik

    Gaga Pit Opening 2018

    If you’ve never heard of gaga ball, you’re not alone. But to millions of kids around the world, it’s the hottest game on the playground right now. The game, played in an octagon pit, is simple. Similar to dodgeball, the goal is to be the last one standing and players use a soft foam ball to knock out their opponents.

    Gaga ball is a fast paced game that keeps kids on their toes. Once in the pit, players hit the ball with one open or closed hand without throwing, carrying, or dribbling. Players are out if the ball hits them below the knee at any time.

    The best part of the game is how inclusive it is. You don’t have to be the tallest, the strongest, or the most athletic to join in the fun. The games also have a fast turnover so everyone can have a turn, and even after getting knocked out, it’s not long before you can jump back in again.

    That’s why when a local Girl Scout troop contacted PartnerShip about helping to sponsor their gaga pit project, it was an easy decision. Supporting our community is important to us and providing a place where kids of all abilities can come together is a great way to do it.

    The Girl Scouts of Troop 168 in Westlake, Ohio saw a need in their community for something that would bring kids together and make everyone feel included. Girl Scout Tina Cirincione said she first learned of gaga ball from camp and knew it would be perfect for their Silver Award Project. From there Tina and her troop members began developing a plan. They researched possible locations and reached out to members of the community to put their plan into action.

    By working with the city of Westlake and Westlake City Schools, Troop 168 selected the grounds of Dover Intermediate School to build their gaga pit. This is the first gaga pit in Westlake – a huge accomplishment for the girls and their school.

    On a beautiful spring day, the gaga pit officially opened. At the site on Dover Intermediate School grounds, the Girl Scout troop invited everyone who supported their project to join them as they celebrated this addition to their community. Members of Westlake City Schools, Mayor Dennis M. Clough, and other community leaders joined the troop to celebrate.

    The members of Girl Scout Troop 168 were beaming with pride while Mayor Clough congratulated them on a job well done. Then it was time to jump in! The girls played the inaugural game and it was immediately apparent how much fun they were having. Even the adults played a round, proving it truly is a game for everyone to enjoy.

    Now that the gaga pit is open to the community and in a location that makes it easily accessible to kids in the area, it’s sure to attract a lot of activity. There aren’t many games that bring kids together the way that gaga ball does. Most organized sports require a certain skill level or will separate boys and girls. The way gaga ball is played allows for kids of all different backgrounds and skills to play together. Sports play a very important role in developing self-esteem, improving social skills, and staying active so having a game that can include kids that may otherwise miss out is a huge win.

    Girl Scout Troop 168 did an amazing job on this project. From gathering support, to making a plan and building the gaga pit, they put in a great deal of hard work. What Girl Scout Troop 168 did for their peers can serve as a lesson for all of us. Supporting your community in a small way can make a big difference.


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  • Your Guide to Proper Packaging

    05/30/2018 — Leah Palnik

    The Ultimate Guide to Proper PackagingProper packaging is a critical step in the shipping process. Just one mistake can expose your shipment to costly and time-consuming damages. Not only do you need to use quality materials, but you also need to package your products in a way that will increase strength and durability. Packaging is not a one-size-fits-all game, but it does start with some basic best practices.


    Small Package Shipments

    When picking a box for your products, you want one that is in good condition (no holes, rips, or dents) and is sized just right. There should be just enough space for the needed cushioning and no more. If you use a box that is excessively large you run the risk of being charged according to your dimensional (DIM) weight, which can get quite pricey.

    How you cushion your contents will depend on the product you’re shipping. In general, you can protect the contents of your package with bubble wrap, foam cushioning, paper pad, or packing peanuts. This will help to prevent damages caused by movement and vibration that occur during transit.

    Then it’s time to seal and label your package. Use packing tape rather than duct tape or masking tape, and seal your box using the H taping method. Remove any old labels from the box and place your label on the largest surface. Labeling is an important step for proper packaging, because it helps get your shipment to the right place without any unnecessary delays.

    Freight Shipments
    When deciding how to package your freight, consider the size and weight of your shipment and how it will be handled. What kind of protection will it need? Will it be on a dedicated truck or will it be moved on multiple vehicles?

    Palletizing your freight will give it a solid base and will make movement on and off the truck easy and safe, making it a good choice for many different types of loads. Wooden pallets are the most common, and are typically recommended by carriers like FedEx and UPS Freight. However, you may consider metal, plastic, or corrugated pallets depending on what you’re shipping.

    For the cartons on your pallets, make sure the contents inside are packaged properly with the needed impact protection and each carton is labeled with the shipper and consignee information. While stacking, you need to consider how it will affect the strength of your shipment. Start by placing heavier cartons on the bottom with lighter boxes at the top, and distribute the weight evenly. Use an aligned, column pattern while stacking and make sure there is no overhang.

    Once your pallet is stacked, you’ll want to secure it with stretch-wrap and banding. The stretch-wrap should go around the cartons several times and be twisted every other rotation for increased durability. For banding, use sturdy steel, rayon, polypropylene, nylon, or polyester straps.

    You may also want to consider crating if you’re shipping fragile freight. First, select a crate that is constructed from quality lumber. Most carriers will recommend plywood rather than oriented strand board (OSB), medium-density fiberboard (MDF), or particleboard. You also want to make sure your crate is sized appropriately, with excess space kept to a minimum.

    Proper Packaging Is Key
    Avoiding damaged freight and a claims nightmare starts with proper packaging. Along the way, you’ll also save yourself from costly DIM weight charges and increase the durability of your shipments. The time you spend up front to make sure you have proper packaging will be well worth it. Get in-depth instructions by downloading our free white paper – The Ultimate Guide to Packaging Your Shipments!


    Download the free white paper! The Ultimate Guide to Packaging Your Shipments


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  • Top 10 Trucking Movies of All Time

    05/24/2018 — Jerry Spelic

    It’s an argument decades old: what is the best trucking movie of all time? When you work in logistics and shipping, it’s an even more passionate argument.

    “It’s gotta be Kris Kristofferson and Ali MacGraw in ‘Convoy!’” “Nope, nope, nope! Patrick Swayze in 'Black Dog.' “What about ‘Breaker! Breaker’ with Chuck Norris? That’s as good as it gets.” “Seriously? Burt and Sally in ‘Smokey and the Bandit’ is the best of the best!”

    Everybody has their favorite and since we couldn’t definitively settle the argument, the freight and shipping pros at PartnerShip decided to vote on it and create our own list of the best trucking movies in history.

    So here it is: Our pedal to the metal, shiny side up, cross-country driving, east bound and down “PartnerShip Top 10 Trucking Movies of All Time” list.

    #10 - High-Ballin’ (1978)
    Two truck drivers fight off a gang of hitchhikers who have been hired to drive them out of business. There were so many trucking movies in the 1970s that it actually spurred a nickname for the genre: trucksploitation!

    High Ballin’ Movie Poster
    Starring: Peter Fonda and Jerry Reed

    #9 - Duel (1971)
    A terrified motorist driving a Plymouth is stalked on remote and lonely California canyon roads by the unseen driver of a 1960 Peterbilt truck. This was the full-length film directing debut of Steven Spielberg.
    Duel Movie Poster
    Starring: Dennis Weaver, Jacqueline Scott and Eddie Firestone

    #8 - Black Dog (1998)
    An ex-con tries to start his life over as a truck driver but when his family is taken hostage he is forced to transport a shipment of illegal weapons. Fans of big rigs and big explosions will dig this one.
    Black Dog Movie Poster
    Starring: Patrick Swayze, Randy Travis and Meat Loaf

    #7 - Over the Top (1987)
    A struggling trucker who arm wrestles on the side to make extra cash competes in the World Armwrestling Championship to win the grand prize of $100,000 and a brand new truck to start his own trucking company. The music, montages, and hair alone scream 1980s!
    Over The Top Movie Poster
    Starring: Sylvester Stallone, Robert Loggia and Susan Blakely

    #6 - Breaker! Breaker! (1977)
    A trucker, who is a martial arts expert, goes looking for his brother after he disappears in the small corrupt town of Texas City, California, which has a nasty reputation for entrapping truckers. If you like movies that feature a guy in bell bottoms side kicking drunken cops in the chest repeatedly, this is the film for you!
    Breaker! Breaker! Movie Poster
    Starring: Chuck Norris, George Murdock and Terry O’Connor

    #5 - Convoy (1978)
    Which came first? The song “Convoy” or the movie “Convoy?” This movie is based on the song by C. W. McCall and Chip Davis. So now you know; the song came first. The plot involves a corrupt official, truckers and a convoy. In the late 70s, you couldn’t escape the CB radio craze.
    Convoy Movie Poster
    Starring: Kris Kristofferson, Ali MacGraw and Ernest Borgnine

    #4 - Every Which Way But Loose (1978)
    A trucker with a pet orangutan named Clyde gets involved with the law, bikers, and a female thief. Hilarity ensues. Actually, Clyde steals the show in this one.
    Every Which Way But Loose Movie Poster
    Starring: Clint Eastwood, Geoffrey Lewis and Sondra Locke

    #3 - Big Trouble in Little China (1986)
    Directed by John Carpenter, so you know it’s weird.  An all-American trucker gets involved in a centuries-old mystical battle in San Francisco.
    Big Trouble in Little China Movie Poster
    Starring: Kurt Russell, Dennis Dun and Kim Cattrall

    #2 - Maximum Overdrive (1986)
    A comet causes a radiation storm on Earth, causing machines to come to life and turn against their makers. A group of survivors holed up in a
    North Carolina truck stop must fend for themselves against a horde of murderous trucks. That could happen, right?
    Maximum Overdrive Movie Poster
    Starring: Emilio Estevez, Pat Hingle and Laura Harrington

    #1 - Smokey and the Bandit (1977)
    It was a neck and neck race with Maximum Overdrive, but Burt and Sally pulled it out at the end to claim the #1 position in the “PartnerShip Top 10 Trucking Movies of All Time” list.

    The Bandit makes a bet to transport a load of beer in record time and picks up a hitchhiker along the way. His enemy for 1 hour and 36 minutes is Sheriff Buford T. Justice. In 1977, “Smokey and The Bandit” was the second highest grossing film behind Star Wars! 

    Smokey and the Bandit Movie Poster
    Starring: Burt Reynolds, Sally Field, Jackie Gleason and Jerry Reed

    We hope you enjoyed our light-hearted list of the best trucking movies ever. All of the main characters in these movies had one thing in common: they had a job to do, and so do we, to help you ship smarter and stay competitive. Next time you need to move freight, whether it be local or cross-country, LTL or truckload, or four hundred cases of beer from Texarkana to Atlanta, you can count on the experience of the shipping experts at PartnerShip. We might not be movie stars, but our service is worthy of an Oscar!

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  • We ❤ Our Carriers! The April 2018 Carrier of the Month Is…

    05/18/2018 — Jerry Spelic

    We ❤ Our Carriers! The April 2018 Carrier of the Month

    At PartnerShip, we love our carriers. We offer quality service to our customers because of the quality of our freight carrier partners; if it weren’t for them, our customers couldn’t ship and receive their freight in a timely and cost-effective way. Simply put, our carriers help us help our customers ship smarter. 

    This month, we celebrate our first-ever Carrier of the Month, Royalton Star Inc. of Parma, OH! They have been in business since 2009 and operate 12 trucks.

    The Carrier of the Month program recognizes carriers that go above and beyond in helping our customers ship and receive their freight. PartnerShip truckload team members nominate carriers throughout the month that provide outstanding service in communication, reliability, on-time performance and flexibility to our shippers, receivers and our team.

    For being our April 2018 Carrier of the Month, Royalton Star receives lunch for their entire office, a sincere letter of thanks from our team, and a snazzy framed certificate to proudly hang on their wall! The gestures may be small but the appreciation is huge!

    Interested in becoming a PartnerShip carrier? We match our freight carriers’ needs with our available customer loads because we understand that your success depends on your truck being full. If you’re looking for a backhaul load or shipments to fill daily or weekly runs, let us know where your trucks are and we’ll match you with our shippers’ loads. If your wheels aren’t turning, you’re not earning.

    Become a PartnerShip Carrier


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  • Is it Time to Consider a Drop Trailer Program?

    05/14/2018 — Jerry Spelic

    Is it Time to Consider a Drop Trailer Program?

    Is it time for your business to consider a drop trailer and / or drop and hook freight program? The current capacity crunch and driver shortage has caused serious issues in many businesses’ supply chains and has increased the demand for drop trailer and drop and hook shipping programs.

    What is a drop trailer program? It is when a carrier brings a tractor to the loading dock and picks up a previously loaded trailer. Drop and hook takes drop trailer shipping one step further. A carrier will arrive with an empty trailer to drop, pick up a loaded trailer, and continue on to the destination.

    Many shippers are now considering drop trailer programs mainly because of the new hours of service rules issued by the Federal Motor Carrier Safety Administration (FMCSA) which are more strictly monitored by the ELD mandate.

    Before the change to the hours of service rules, if a driver waited three or four hours or more while their trailer was loaded, they could make up the time by driving more hours. Now, with an ELD required for every tractor, load time and detention is a significant consideration because it cuts into the 14-hour on-duty shift rule.

    To illustrate, if a carrier has to drive an hour to the shipping origin, then wait five hours to get loaded, that means he can only drive for 8 hours after leaving for the destination. If he averages 60 mph, he can travel 480 miles. If the same driver picked up a loaded trailer, he could drive 10 hours before reaching the 11-hour driving limit. If he averages 60 mph, he can travel 600 miles.

    A drop trailer program can also have a significant impact on the efficiency of your supply chain. Drop trailer programs help shippers and carriers plan more effectively for deliveries and outbound shipments so it is important for them to align their schedules. Without drop trailers, a carrier must arrive within a narrow appointment window for employees to load or unload the trailer. Depending on how the appointment fits into their on-duty schedule, and considering traffic conditions, weather, breakdowns and other unexpected events, the driver could be forced to wait for hours, or miss the appointment altogether. In these situations, late delivery fees, detention fees, and a negative vendor scorecard are typically the unpleasant results.

    Drop Trailer Benefits for Shippers:

    • Smoother supply chain operation. You can load or unload a trailer at your convenience or when staffing levels are adequate; no more paying overtime to load or unload when a truck is early or late.
    • Great for time-consuming loads, like floor-loaded freight.
    • Avoid costly driver or truck detention accessorial charges.
    • Higher on-time delivery percentages. On-time freight departure times substantially increase the odds of an on-time arrival.
    • Decrease fines. With strict retail Must Arrive By Date (MABD) requirements becoming more common, drop-trailer shipping can help your carrier arrive on time and minimize the fines associated with missing a delivery window.
    • Better retailer relationships. When you fulfill MABD requirements, your vendor scorecard improves and you are seen as a more desirable vendor partner.

    Drop Trailer Benefits for Carriers:

    • Better planning. You decide when you pick up (and drop off) trailers.
    • No more waiting to pick up a load or be live-loaded; spend more time driving to the destination.
    • Great for time-consuming loads, like floor-loaded freight.
    • Higher on-time delivery percentages.


    There are a few circumstances of which to be aware when considering a drop trailer program. There may be an initial cost to implement a program. Every trailer that a carrier takes out of over-the-road service is lost revenue, so to recoup it, there will be a cost for a drop trailer, either on the front end or back end (or both). Of course, this cost will pay for itself because there should never be any detention fees.

    Drop trailers should not become warehouses; the maximum time a trailer should sit is a week. In most drop trailer programs, trailers turn two or three times a week.

    Finally, there is a lot of up-front work to implement a drop trailer program. Not all carriers do drop trailers so finding one that does can be time-consuming. Trailers make carriers money so if one of your carriers doesn’t want to drop a trailer, simply look at using a different one.

    A drop trailer or drop and hook program is a perfect opportunity to use a freight broker. Working with a broker allows you to tap into their network of carriers and take advantage of their expertise in finding carriers that will drop trailers. The truckload shipping experts at PartnerShip will work with you to find a drop trailer or drop and hook carrier and get you the best freight rates possible. We know the lanes, we know the rates and we will help you ship smarter. Contact us today to learn more about setting up a drop trailer program!


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  • ELD Enforcement: Are We There Yet?

    05/07/2018 — Jen Deming

    ELD Mandate Compliance: Are We There Yet It's been just over a month since the "soft enforcement period" has ended for ELD regulation, and while the shipping industry is seeing huge improvements with compliance, there are still a number of challenges facing shippers. While most of the crunch was felt at beginning of the year, when the initial ELD deadline went into effect, it's going to take some time before we see the industry normalize. As we head into the summer and a heavier shipping season, what can shippers and carriers expect to encounter along the way?

    According to several reports, it appears that the majority of carriers are now using electronic logging devices to track their hours of service, with as many as 95% becoming ELD compliant. While many small carriers originally insisted that they would not comply and figured it was time to make their exit, the capacity crunch and need for experienced drivers has boosted the trucker's market, outweighing the inconvenience of switching over. According to a DAT Solutions survey, over 60% of these carriers have added the compliant devices within the past three months, following the deadline date.

    Survey respondents are, however, confessing that the ELD mandate has a huge impact on day-to-day business, with 87% reporting that the mandate is changing the way they prioritize loads. The most significant factor impacting carriers? A significant increase in detention time – basically any time taking over the given 2 hours. Many shippers fail to recognize that time for loading/unloading freight counts as active "on duty" hours for the driver. The strict HOS (Hours of Service) rules can decrease an already limited amount of hours available for transit time.The good news is, with trucker time being more accurately logged, drivers can now prove exactly how long they were held up during loading. Carriers then have leverage to choose precisely who they want to ship with, and determine who may create problems for them on future loads. While this creates a positive environment for truck drivers, it can leave shippers in the backseat. But don't fret, there are several things shippers can do in order to to create appealing loads for carriers, which we will get into a bit later.

    The data taken from the ELD devices can actually help shine some light on existing safety issues within a fleet. Predictive modeling can determine safety concerns that may arise in the future, such as probability a truck may be involved in a roadside accident. By looking at historical data, it will be easier to determine potentially dangerous routes, trucking equipment, hours of operation, and operators. So far, utilizing data in order to better determine areas of opportunity for increased driving safety is the most positive application of the new mandatory ELD technology.

    So what's to come? As expected, with drivers spending less time at the wheel in one run, transit times will continue to lengthen. This means that drivers have to take less loads per week as well, with 67% stating that they drive fewer miles than they did before the devices. Parking space is in a crunch as well, with more trucks spending mandatory rest breaks at stops. This is also related to yard congestion, or several trucks arriving on time for delivery within a small window. Proper warehousing protocol and smooth receiving and loading procedures is crucial. It may be a good idea for shippers to extend their warehouse hours to offset the congestion. Having properly staged freight ready and waiting with an adequately sized team can also help decrease time spent at the loading dock, freeing up hours available for your driver to be on the road. Another option for shippers is to consider drop trailer freight programs. A carrier will haul a tractor to a shipper's loading dock and pick up a previously loaded and left behind trailer. This can increase efficiency by decreasing detention time and likelihood of deadhead.

    One thing is clear: the initial push-back from owner-operators to make changes in order to become ELD compliant has mostly disappeared. Those originally looking to leave the industry are adapting to new policies and procedures, but there is still a significant learning curve. The biggest take-away is the impact of detention time and a newly invigorated intolerance for running into overtime. Drivers are vigilant, and shippers need to be even more prepared for a smooth and quick load time. PartnerShip can help businesses manage LTL freight moves and connect you with vetted, reliable truckload carriers. Stay competitive and ship smarter with PartnerShip – get a quote today!

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  • Potential Shipping Issues: How to Be Proactive

    04/25/2018 — Leah Palnik

    Potential Shipping Issues: How to be Proactive

    When you deal with freight, there will always be some shipping issues that are out of your control. You can’t stay with your freight throughout its whole journey, and there are a number of sticky situations you might find yourself in. However, if you know how to prepare for some worst case scenarios, you can position yourself to bounce back quickly.

    Weather
    One of the most common disruptions that can cause shipping issues is the weather. Storms and other severe weather patterns can have a significant impact on a carrier’s delivery network. When one area is hit, it creates a ripple effect that’s felt all over. Especially during hurricane season and the winter months, it’s important to keep an eye out. However, even in milder months, you can’t let your guard down because Mother Nature can be unpredictable.

    If possible, give yourself a buffer zone for transit time. Build in extra days, especially for time-sensitive shipments. That way, if a storm hits and your shipment gets delayed, you’ll still be in the clear. It’s also a good idea to work with a broker to gain access to additional resources in a pinch. You’ll be able to expand your carrier network and lean on them when capacity is tight.

    Cargo theft
    Criminals targeting your freight are getting savvier and are constantly finding new ways to hit shippers. Dealing with cargo theft is a nightmare, and it can happen to anyone. Especially if you’re shipping electronics, raw metal materials, food items, pharmaceuticals, or other highly targeted commodities. Thieves are not only surveying ship yards for arrival and departure changes, but are also engaging in sophisticated scams. Some are posing as transportation companies, using counterfeit documents, or working an inside job.

    To be proactive against cargo theft and the shipping issues that go with it, there are a few simple things you can do. Ensure your driver is using a locking system that includes a variety of locks, from king pin locks, air brake valve locks, and glad hand locks. Using GPS tracking is also a good tactic to keep an eye on your freight and make sure it’s where it’s supposed to be. Overall, it’s important to carefully select transportation providers and warehouse staff.

    Cyber attacks
    Every time you turn on the news it seems like there’s a new cybersecurity issue. Unfortunately, the shipping industry isn’t immune. The technology that is on trucks nowadays can leave them vulnerable to ransomware and malware that could shut down the vehicles and put your freight at risk. Cyber attackers could potentially be targeting your freight for theft or could be looking to shut down a carrier’s service in hopes of securing a ransom.  

    The risk of a cyber attack affecting your freight right now is slim, but cybersecurity issues are becoming increasingly prevalent across all industries. While prevention is more in the hands of your carrier for cyber attacks on trucks, staying educated and planning ahead is key. Create a plan that details what you would do in the event your freight gets caught up in the middle of a cyber attack. That way the contingency protocol is clear and you’ll have resources readily available.

    Damages
    Dealing with damaged freight involves a lot of heartache. Not only are you out your product, but you also have to deal with the nightmare that is the claims process. You may experience damages that are visible upon delivery or damages that are concealed, meaning they aren’t discovered until after delivery. Luckily, as far as shipping issues go, this is one you have some element of control over.

    Preventing freight damage starts with proper packaging. If you’re the shipper, don’t be afraid to spend a little extra cash upfront to ensure you’re not spending more after the fact. Be conscious of the weight capacity of your chosen container and invest in quality materials. Then choose packaging that is sized right – with just enough room for the contents and the necessary impact protection. If you’re palletizing your shipment, make sure your items sit squarely on the skid with no overhang. Weight should be evenly distributed with heavier boxes on the bottom, and everything should be completely secured to the skid with banding, stretch-wrap, or breakaway adhesive.

    If you are receiving the shipment, make sure you’re following the proper procedures for accepting freight. Inspect your freight immediately and notate any damages on the delivery receipt. File your claim as soon as possible and make sure you have all the necessary documentation. Any small misstep can lead to your claim being denied, so it’s critical that you’re thorough.

    Some shipping issues will be beyond your control, but that doesn’t mean you’re completely out of luck. By educating yourself and being prepared, you can mitigate the impact. The shipping experts at PartnerShip have seen it all, and we’ll help you navigate through the toughest issues. Want to learn more about how to tackle freight challenges? Check out our latest white paper!

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  • Laying the Foundation: Construction Shipping 101

    04/09/2018 — Jen Deming

    Construction Shipping 101Warmer weather is finally creeping in and that means construction season will soon be upon us. Shipping in the construction industry is characterized by tight deadlines, oversized hauls, multiple stops and complicated loading and unloading – and unfortunately, a crew can only build as quickly as the materials arrive. Whether building a new home, sports arena, restaurant location or corporate parkway, there is a unique set of challenges for shippers who are trying to transport their materials to and from a staging area to an active construction site. It's important to know what to expect in order to anticipate any possible setbacks that can complicate your plan of action.

    The product and materials being shipped to a construction site or for a building project vary wildly. Lumber, roofing material, windows/glass, dry wall, flooring, natural stone, plumbing fixtures/electrical components, home appliances, and landscaping elements are all commonly shipped construction loads. Additionally, the specialized equipment and large machinery necessary to build needs to be moved from rental location or site to site. Though the product materials may vary, a common denominator for many of these shipments is size of the load and tendency to be over-dimensional, particularly as it relates to width. Understanding and selecting the proper carrier and trailer type is essential in getting your loads transported safely and securely.

    If the building material or equipment IS oversized, you will most likely need to obtain a permit, which can have different requirements depending on the state. You will need to adhere to the requirements for each state that your shipment travels through, so it's important to review requirements for each state beforehand. Maximum legal length for trailers is 53 feet; width is 8.5 feet. Maximum height is 13.5 feet and max weight is 40 tons. It's important to note that weight maximum is based on a per-axle limit, so sometimes simply readjusting the load can keep your shipment legal. Most frequently, if a load is determined to be oversized, it is due to over-dimensional width.

    Pilot or escort cars are required in most states for loads that are over 12 feet wide. In many states, traveling with oversized shipments requires transit to take place during daylight hours, with nighttime restrictions in place up until 30 minutes before sunrise and 30 minutes after sunset. Keep in mind, as well, that traveling during weekends or holidays is often prohibited and varies by state. All of these factors help contribute to the importance of knowing your exact route and researching the requirements for each state that your shipment will be moving through.

    On smaller shipments of a few pieces at a time, it may be possible to ship via LTL freight rather than a dedicated truck. Just like when delivering to schools, churches, or military base locations, active construction sites can sometimes incur "limited access" or "non-commercial" fees. These are charges similar to residential delivery fees that are common with most national LTL freight carriers. Unfortunately, these fees can be unpredictable as some carriers may charge, and others may not. Typically the fee is passed on by the carrier depending on the situation at the time of delivery; for example, extra time and effort spent in accessing the site for unloading. The difficulty in planning for the charge can be an added frustration for shippers.

    Moving via LTL carrier service can also be difficult due to restricted items and limited coverage on high-risk materials such as glass or electrical equipment. It's also super important to be sure you have accurate dimensions, as many of these products will be classed based on density. One final note relates to the security of the shipment. These larger and potentially fragile LTL shipments may be specially crated and packaged, but depending on the length of transit, there is still a risk of damage during loading and unloading at terminals throughout the course of transit. A partial or dedicated truck may be a less competitive rate, but shippers could save money in the long run by avoiding damages and shortening the transit time.

    Businesses looking to move construction equipment and materials can expect to experience quite a few "oh ship!" moments unique to the industry. Planning, researching, and serious attention to detail can help offset any unexpected difficulties that challenge your timeline – not to mention your patience. Rest assured, you aren't alone. The shipping experts at PartnerShip are familiar with the distinct challenges that come with shipping construction materials. From understanding the proper trailer type you need to helping classify your freight, we mind the details so you don't have to.

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  • How to Select a Freight Broker: Top 8 Factors Shippers Should Consider

    04/03/2018 — Leah Palnik

    How to select a freight broker

    Selecting the right freight broker to manage your shipping can make or break your business. You want to be sure they are up to par and will be able to address your needs. The relationship between you and your freight broker needs to be built on trust and communication – not unlike personal relationships. And just like when you’re dating someone new, you want to make sure they check all the right boxes. Here are the top factors shippers should consider when selecting a freight broker.

    1. Licensed through the FMCSA
    First off, to ensure the freight broker you’ve chosen is credible, check that they have a license through the Federal Motor Carrier Safety Administration (FMCSA). It is a federal law that anyone arranging transportation for compensation must have a federal property broker license issued by the FMCSA. You can check here if your selected freight broker is properly insured.

    Licensing involves a number of strict criteria, including bonding and insurance requirements. Insurance requirements vary but cover things like loss and damage or property damage. The bonding protects you against fraud or other unlawful actions that the broker could commit by providing opportunity for compensation.

    2. Specializations that match your needs
    Most freight brokers will offer a number of services and work across a variety of industries, but that doesn’t mean they are all equal. When selecting a freight broker, ask what kind of experience they have shipping your products and if they specialize in the mode you typically use. If they’re familiar with your industry or have experience shipping your product, they’ll know exactly what to look out and understand how to get around some of your common challenges.

    3. Insurance options and claims assistance
    Dealing with lost or damaged freight can be a nightmare. When you select a quality freight broker they will not only provide the option to purchase additional insurance, but they will also offer assistance in the event that you need to file a claim. It’s a full time job understanding everything you need to know about filing claims and a lot can go wrong. Selecting a freight broker that offers protection and can help get you a fair resolution is invaluable.

    4. Strict vetting process for carriers
    The freight broker you select should only work with the most reputable carriers. Before working with a broker, ask about their vetting process. Do they verify the carrier’s operating authority and safety rating? What would disqualify a carrier? They should be checking the carrier’s history and safety ratings through trusted sources like DAT and the FMCSA.

    5. Recognized and certified in the industry
    The Transportation Intermediaries Association (TIA) is the premier organization for third-party logistics professionals and holds its members to high set of ethical standards. A quality freight broker will be a member of TIA and will have staff members that are certified through the Certified Transportation Broker (CTB) Program. There are also a handful of other affiliations that can show you the credibility of a broker. Select a freight broker that is in good standing with the Better Business Bureau (BBB), and is recognized through industry affiliations like the NASTC Best Broker Program and Truckstop.com’s Diamond Broker Program.

    6. Tracking options
    Freight visibility is essential when choosing a freight broker. Using tracking systems allows your broker to keep an eye on your shipments and handle any hiccups before they become major issues. Tracking also helps protect you against cargo theft, giving you added peace-of-mind.

    7. Long history in the business
    Freight shipping is complex and can be tricky, which is why you need a master, not a novice. A more established freight broker will not only have more experience, but will also likely have deeper carrier relationships. Freight brokers that are newer to the scene likely won’t have a proven track record or the same kind of buying power a more established broker will.

    8. Overall value
    It may be tempting to choose the freight broker that gives you the cheapest quote, but sometimes you get what you pay for. Working with a broker that offers quality services can be worth the extra cash. Instead of considering price alone, consider all of the other factors, including customer service, quoting tools, claims assistance, tracking capabilities – and then determine what they are worth to you.

    Working with an experienced freight broker that can meet your specific needs can make a world of difference. With the current state of the industry it’s more important than ever to have a broker in your corner that can effectively navigate through a capacity crunch. As an experienced broker, PartnerShip helps you ship smarter with competitive pricing and quality service. Get a quote today.

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  • 4 Freight Challenges That Will Actually Better Your Business

    03/27/2018 — Jen Deming

    4 Freight ChallengesThere are many stressful parts of freight shipping, and for businesses shipping regularly, it can seem the challenges are never-ending. From shipment delays to damaged freight, it can seem there is a definite lack of control once your pallet leaves your dock or doorstep. Informed shippers can turn these frustrating obstacles into positive opportunities to take back control of your shipping processes, and better your business in the long run.

    -Late freight is a very common issue for shippers, and one that can often affect the relationship between your business and your customer. Fortunately, it is also one of the easiest challenges to avoid, and it all boils down to transparent communication between you and your chosen carrier. It may appear that you are at the mercy of your vendors with regard to your inbound shipping orders for supplies and raw materials, but you don't have to be. Setting up routing instructions with specific requirements and chosen carrier preferences is something you can and SHOULD discuss with your vendors, that way your needs are met and you can rest easy. Most carriers offer online tracking services through their company websites, and you can always stay informed by setting up alerts and notifications by either text or email, so you can stay informed about the transit status of your freight. Selecting the appropriate service type is another way to avoid late freight. Different service levels are often determined by transit timelines. Time-critical and expedited shipping options can help get your shipment where it needs to, at an accelerated rate. Another way to avoid delivery delays is to be sure you are familiar with your shipping locations. If there a short window for dock hours, or pick-up/delivery appointments are required, and you don't make the carrier aware when scheduling the shipment, you can bet on a missed or delayed delivery.

    -Damaged or lost freight is every freight shipper's worst nightmare. Accidents happen, and every freight shipper will most likely experience damage to their product, especially as volume and frequency increases. If you are seeing repeated incidents, or a frequent occurrence, it's possible that there may be an underlying issue--improper packaging. Even minor adjustments can make all the difference in a long transit where shipments are being loaded and unloaded at several terminals and different trucks.

    -In the unfortunate event that your shipment is damaged, the last thing you want to worry about is compensation for that loss in order to repair or send a replacement product. In order to receive compensation from a carrier, it is necessary to prove that they were at fault or negligent. It's crucial to take as many pictures as possible to prove the product was in good condition prior to pick-up. Even if you are able to win the claim after filing, oftentimes the payout leaves a little to be desired. The amount of coverage is often paid out at a fixed dollar amount determined by commodity and class, and there are endless rules and exceptions. The headache can be avoided if the shipper is proactive and obtains supplemental cargo insurance to cover the cost of the load. Many providers do not require the carrier is proven negligent and shippers can avoid carrier tariff loopholes such as restricted freight classes.

    -It's a tough time for shippers. With the ELD mandate deadline behind us, many carriers still do not meet minimum requirements, thereby restricting the number of available carriers on the road. With truck drivers unwilling to risk the run as law enforcement officials crack down on non-compliant carriers, an already limited truck capacity is tightened further. Carriers that DO happen to have available trucks are asking a premium, and with options limited, they will get it. Shippers need to take control and shop rates among carriers, but that takes time, patience, and industry knowledge--and that's where working with a 3PL can come in handy.

    There seems to be no end when it comes to obstacles that shippers encounter. Getting your shipments delivered on time, safely, and smoothly seems like a no-brainer, but once that pallet has left your dock, control is pretty much out of your hands. But it doesn't have to be. A quality 3PL provider can serve as an extra set (or two!) to make sure you are shipping smart and staying competitive. The team of experts at PartnerShip have taken a look at the most common problems shippers experience and how they can actually BETTER your business. Download our free white paper today!


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  • Reduce Your Carbon Footprint With These Eco-Friendly Shipping Tips

    03/16/2018 — Leah Palnik

    Tips for Eco-Friendly Shipping

    With freight trucks being a top contributor to air pollution, eco-friendly shipping may seem like an oxymoron. However, there are some green shipping options that can help you reduce your carbon footprint.

    According to SmartWay, an EPA program committed to advancing supply chain sustainability, the transportation sector is responsible for over 50% of nitrogen oxides (NOx) emissions, over 30% of volatile organic compounds (VOCs) emissions, and over 20% of particulate matter (PM) emissions in the U.S. All of these pollutants contribute to poor air quality and put the health of people and our environment at risk.

    SmartWay also adds that by 2025, shipments of U.S. goods are predicted to grow another 23.5%, and a total of 45% by 2040. As this trend continues upward, it’s more important than ever to offset the harmful effects of transportation-related pollution and harm to the environment.

    1. Choose partners committed to eco-friendly shipping
    You have options when it comes to selecting brokers and carriers to work with. It’s imperative that if you’re interested in eco-friendly shipping, that those responsible for moving your freight make concerted efforts to reduce the environmental risks involved with that transportation.

    Before choosing to work with a broker or carrier investigate what kind of green shipping options they offer. For example, FedEx provides EarthSmart solutions, which includes initiatives like environmentally friendly packaging, fuel efficiency management, and eco-friendly vehicles. UPS has options for sustainable packaging that include reusable envelopes and an eco responsible packaging program.

    You can also look for brokers and carriers that are SmartWay certified. This EPA program helps to reduce fuel use and increase efficiency. To become a SmartWay partner, the broker or carrier need to meet strict criteria and accountability standards. SmartWay also provides performance metrics each year for increased transparency.

    2. Go green with your packaging
    Investing in eco-friendly shipping supplies is another way you can reduce your carbon footprint. For e-commerce shipments, use products that were made from recycled materials or regenerative natural resources. There are a number of companies that sell environmentally conscious supplies. For example, EcoEnclose sells packaging products that meet stringent sustainable packaging criteria. It takes into account the recycled materials a product is made of as well as the carbon footprint across the entire supply chain.

    On top of using packaging that is environmentally friendly, right-sizing your boxes is another way you can go green. Not only will it eliminate extra materials, but eliminating the extra space will help protect against dimensional (DIM) weight pricing. When you use packaging that is larger than the contents inside, you run the risk of paying to ship unused space. Not sure if DIM weight pricing would apply to your package? Check out our helpful DIM calculator.

    To right-size your packages, look into ordering boxes that are customized for your products. EcoEnclose products are fully customizable from the box style, to the size and strength, and can even add your branding. You can also use FedEx Packaging Services, which offers design assistance as well as package testing so you can be confident that your package will hold up in transit.

    For larger shipments, there are green shipping options for your pallets. You can purchase recycled pallets or use a pallet recycling program, like Millwood offers. The Millwood pallet recovery and recycling program will repair damaged pallets or completely remanufacture them. They also offer a green disposal process for pallets that are no longer useable – repurposing pallets into yard mulch, animal bedding, and more.

    3. Consolidate orders
    If you’re in the e-commerce space and you want to do your part to reduce carbon emissions and implement an eco-friendly shipping strategy, think about consolidating orders. In the age of Amazon Prime, consumers are expecting quicker and quicker delivery, which can make consolidating difficult. However, you can offer customer incentives like credits or freebies for selecting slower delivery options. If your customers are environmentally conscious, developing and marketing a “green shipping option” they can select could even be incentive enough. Also consider setting an order minimum before providing free shipping. This could cause customers to order several items at a time instead of placing separate one-off orders.

    Consolidating orders can not only reduce the amount of vehicles on the road and the resulting emissions, but it can also save you money. For example, in many cases the cost to ship three 10 lb. boxes is significantly more than the cost to ship one 30 lb. box. It’s a win-win.

    4. Make donations to offset your impact
    This is perhaps one of the most obvious ways to move towards more eco-friendly shipping. Making donations to environmental programs for your shipments is a great green shipping option, and Carbon Fund offers an interesting way to do so. Use their shipping calculator to determine the carbon footprint of your shipments, then select a carbon offset project to donate to. They offer projects in energy efficiency, reforestation, and renewable energy to choose from. There are a large variety of projects, from one that collects and destroys landfill gas, to one that reduces tailpipe emissions by providing truck drivers with heating, air conditioning, and appliance services without requiring to idle their engine.

    Overall, you can decide to take big or small steps towards a more eco-friendly shipping strategy, and every little bit helps! As a SmartWay partner, PartnerShip is committed to helping reduce the environmental impact from freight transportation. Get a free quote on your next shipment and start shipping smarter!

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  • ELD Updates: From Exemptions to Enforcement

    03/12/2018 — Jen Deming

    ELD Updates:From Exemptions to enforcementAs we enter mid-March, we approach the three-month mark since the Electronic Logging Device (ELD) mandate deadline passed in December 2017. While the mandate has been "softly enforced" since the deadline, full enforcement will kick in beginning April 1. A stricter enforcement will include steeper fines, CSA points and subsequent out-of-service citations. That all adds up to tighter capacity and limited available truck drivers. So what does that mean for both carriers and shippers and what's been going on in the meantime?

    As a review, several industries and specific groups have extensions and exemptions that are currently in effect, or will be approaching an expiration date. Most carriers will be required to adhere to the mandate, unless qualified by a series of standards set by the Federal Motor Carrier Safety Administration (FMCSA). If you are not currently required to keep a record of duty status, you do not need to equip your vehicle engine with electronic logging technology. Additionally, if you keep RODS (Record of Duty Status) less than 8 days in a 30 day period, you are exempt as well. If you are a "driveaway/towaway" driver, or your vehicle's engine (not body, cab, or chassis) was made prior to 2000, the new ELD mandate does not apply to you. Rental truck drivers and those covered under the 90- day agricultural extension also are exempt for now. Agriculture and livestock haulers will have to file again, or install approved ELD devices by March 18. If they do not, fines and citations can be issued, but drivers will not be put out-of-service until April 1.

    Since the official implementation of the mandate in December, many additional groups have filed for further exemption requests. The Owner-Operator Independent Drivers Association (OOIDA) has been very transparent in its opposition of the mandate, and has asked for an oversight hearing in order to express its concerns over the mandate and it's implementation. The organization's main issue with the mandate concerns technical issues and malfunctioning, which is an ongoing concern with many of the approved devices. System failures and crashing, issues with GPS tracking and reporting, and mechanical difficulties linking to the truck engine are all cited challenges with the current ELD devices being used. On top of that, the current FMCSA list of approved ELD vendors includes many "self-certified" providers who are NOT actually compliant with requirements. It's a complicated vetting process that leaves many questions and lots of confusion for both truck drivers and law enforcement officials.

    Enforcement of the mandate up until this point has been spotty as well, due to the technical issues with the devices and insufficient training of both drivers and enforcement personnel. In fact, 17 states have decided not to enforce at all until April 1, with the remaining states leaving it up to the individual officer's discretion. The FMCSA has given direction to use a specific code, 39522A, in order to report violations in order to track ELD compliance, but to this time, the code has not been showing up in reports. Namely, this is due to the complicated nature of the devices and the wide range of types being used. Put simply, both drivers and enforcement officers are finding it difficult to recognize whether a carrier's chosen ELD is truly compliant. As a result, drivers are required to carry cards indicating proof they are compliant, as well as instructions on how to operate their software, report device errors, and alternative options to record their hours of service.

    With less than 3 weeks away to a more strict enforcement period, many carriers and truck drivers have yet to move ahead with becoming ELD compliant. Some are battling training issues or troubleshooting their current ELD technologies. Many small enterprises are simply waiting out the soft enforcement period and then find it easier to leave the industry entirely. Either way, it's safe to say that major changes will be occurring in the next few weeks and that the crunch in capacity will continue to affect shipping rates. PartnerShip can help make sure your shipments are covered at a competitive rate. Ship smarter with PartnerShip, get a quote today!


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  • Dallas, Here We Come! A Look at CAMEX 2018

    02/27/2018 — Leah Palnik

    CAMEX 2018 Preview

    Months of planning and preparation lead up to one very important show for us – CAMEX! If you’re not familiar with CAMEX, it is the campus retailing industry’s largest educational conference and buying expo. It’s produced and hosted by our parent company, the National Association of College Stores (NACS), so it’s a big deal for us. CAMEX gives us a chance to meet with our customers, talk to them about their shipping needs, and have some fun with them!

    Get excited
    If you’re going to be at CAMEX, we’d love to see you. Here are the top four reasons you should visit us in booth #2631:

    1. You need a place to chill. We have plenty of space to sit and put your feet up when you need a break from walking the floor. Our booth has comfy couches, tables, and even a charging station so you can juice up your phone. 
    2. But first, coffee. You need energy to tackle the day, and we have your fix. We’ll be serving complimentary coffee, tea, hot chocolate, and cookies all day. Whatever your preference – it’s our treat! 
    3. You can say you went to jail at CAMEX and you’ll have the photos to prove it. Our photo op will transport you into the Wild West, complete with cowboy props. Don’t ask questions — just come check it out.
    4. You couldn’t imagine missing your chance to visit with your favorite PartnerShip rep. Our senior account representatives Bryan Chambers and Dillon Rickards want to hear what’s going on with your store and help you with your freight.

    Mark your calendars
    As you’re planning your days at CAMEX, you’ll want to make sure your schedule includes these events:

    • On Sunday from 4pm – 5pm we’ll be hosting a happy hour at our booth! You never turn down an invitation to happy hour, right? 
    • On Monday from 1pm – 1:20pm our very own Dillon Rickard will be presenting at the CAMEX Theater. He’ll give you some practical tips on how to become more efficient with your shipping operations and help you identify areas where you can save money.

    We’re excited to see everyone in Dallas this year. If you’re going to be at CAMEX, make sure to stop by booth #2631! 

    Want to keep up with us during the show? Follow @PartnerShipLLC on Twitter! Follow us on Twitter!


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  • Slow Season Tips for Shippers

    02/19/2018 — Jen Deming

    Slow Shipping Season

    The make-or-break peak season for shippers has passed, and the holiday rush and subsequent surge of returns is over. Months of preparation and planning have paid off and now is the time businesses get to take it easy and enjoy the lull, right? Truth is, this is the most valuable time you can use to plan and forecast for the next year, so you better make the most of it. Here's some core tips on what shippers and business owners can do during the intermission.

    Review and Reflect

    One of the most important things a business can do almost immediately after a peak shipping season ends is step back and review how the busy period went. By taking a high-level look at successes and opportunities, it's easier to see what adjustments need to be made for more efficient operations in every area of business for a better bottom line. Is your industry consistently cyclic? Are busy times evolving into lengthier periods? Do you need to prepare earlier than you used to? Did you have a large enough workforce to fulfill orders easily? How effective were your marketing promotions? It's also imperative to take a closer look at this year's expenses and where most of your costs, both anticipated and unforeseen, were invested. How close did you come to your projected budget for the period?  These are all variables that you need to look at in order to have successful subsequent peak seasons.

    Plan Ahead

    With less stress on order production, fulfillment, and replenishment, it's a great time to get organized and focus on what you can't during peak season. In order to operate more productively, it's important to make sure everything is in order from top down – office space, production facilities, and warehousing. Reviewing everything from payroll applications, updated production equipment, inventory strategy, and warehouse management technology is crucial in identifying potential roadblocks that may impede your business from operating at maximum potential. It's also a great time to reinvest in your staff, from developing additional training programs to conducting employee reviews on workplace culture and performance. With less immediate emphasis on production and meeting deadlines, a forward-looking business can also evaluate industry trends as well as evaluate peers. That way, you can better project what you need from purchasing inventory to hiring your sales force.  

    Inventory Overhaul

    Good inventory management procedures are important in creating a seamless peak period, specifically for order fulfillment and replenishment. Now is the time to implement proper organization and best practices, in order to maximize efficiency and save time and money on the front-side. Depending on budget and expenses, the slower period is a good time to take a look at updating tech and software. RFID (radio frequency identification) systems, wireless LAN, and bar code systems can all help with monitoring of your sell-through cycle by improving accuracy giving you real-time data. It's also a very good time to take a look at your inbound shipping procedures for your supply orders. Are your vendor-directed options making sense for your business and your customers? If you haven't already, it's a good time to take control of your inbound shipping and take advantage of available alternatives.

    Shipping Analysis

    To piggyback off of inventory management, it's a great idea to take a look at your shipping procedures as a whole. Was there a high amount of damages to your shipments during transit? Limiting the costs put into freight claims replacement orders is a great way to avoid unexpected expenses, and you can do this by reevaluating packaging type and procedures. Did you have difficulty hitting delivery deadlines? Oftentimes, fulfillment centers can charge for late arrivals or hold-overs in addition to sort and segregation fees. It may be smart to take a look at your available carriers or service options to see which make the most sense for your business and your customers. Different service options can save you time and offer peace of mind about the security of your shipments. With more time available to shop options, it's a great opportunity to collect shipping invoices and conduct a shipping audit with different carriers to see if you are getting the best rates available. Shipping costs add up, especially during heavier freight times, and this is another effective way to keep your expenses down.

    Remaining vigilant and being proactive after peak season is crucial for businesses to prepare for upcoming peak periods. Taking a look at what can be improved going forward, and what worked for you in the past an ensure success, and less stress! A huge portion of preparing your business is making sure you have your shipping processes streamlined, and the experts at PartnerShip can help. From analyzing your freight costs, to making sure you have the proper services selected for your shipments, we find the solutions that are right for you. Call 800-599-2902, email sales@PartnerShip.com, or click below to get a free quote today!

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  • It's Show Time! Wrapping up at Fancy Food and Winter NAMM

    01/30/2018 — Jen Deming

    Fancy Food Show 2018

    It's winter tradeshow season here at PartnerShip, and this year two of our favorites are taking place back to back! Senior Program Manager Harry Centa attended both the Winter Fancy Food and NAMM Shows, jet-setting from San Francisco to Anaheim, California, taking in all the music and tasty snacks one could handle over the course of a week.

    First up was the Winter Fancy Food Show, put on by the Specialty Food Association and created for industry leaders and innovators eager to exhibit the future of specialty food! Over 80,000 products are exhibited, with plenty of samples and take-homes to enjoy and share. Thought leaders plan sessions on buying, storefront trends and hot new flavor profiles to expect for 2018.

    Fancy Food Show 2018

    Harry set up shop in the lobby, helping SFA exhibitors prep their event shipments' return trips home and answer any questions about PartnerShip and the shipping services we provide members. The show is also a great opportunity to re-connect with association members and recognize industry leaders with awards honoring creativity and culinary excellence.

    NAMM Show 2018After receiving his fill of tasty treats, Harry traveled to Anaheim for the Winter NAMM Show, where artists, tech experts, and music lovers unite twice a year to share industry trends, education, and of course, enjoy live music! The bi-yearly event, put on by the National Association of Music Merchants, serves as a gathering place for industry leaders who want to expand and present the newest innovations in musical development, sound recording, lighting technology and serves as a platform for educational programs promoting the importance of making music. 

    Now entering its 117th year, the show features over 7,000 brands and five stages featuring live concerts from up and coming musical artists, as well as quite a few big names. One of the highlights of the show included the Breakfast of Champions with special guest Bob Weir of the Grateful Dead as well as She Rocks Awards at the House of Blues, honoring women in music with a performance by Melissa Etheridge.

    NAMM 2018 Guitars

    From snacks to songwriting, the Fancy Food and NAMM shows allow PartnerShip the opportunity to say hello to old friends and meet business owners and industry professionals who can benefit from their association memberships. These are two of the most anticipated events we visit during the year, and we would like to thank all of the attendees and exhibitors who helped make them such great shows!


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  • Trade Show Shipping Tips

    01/26/2018 — Leah Palnik

    Trade Show Shipping Tips

    Trade show shipping can be nerve-racking and a bit confusing for exhibitors. Nobody knows this better than Jennifer Hammersmith, our Customer Service Manager. Her team helped exhibitors ship to 215 different trade shows last year, and she has seen it all. I asked her a few questions and she was kind enough to share some wisdom about what exhibitors can do to make everything go as smooth as possible.

    How far in advance should you get a quote for your exhibit shipment?
    One to two months out from the show is the ideal time to get a quote. Any farther out and rates may change due to fuel. But you don’t want to wait until the last minute either. Use the advanced warehouse rather than shipping directly to the show site to ensure your exhibit materials are ready to go for the show.

    What tips do you have for first time exhibitors?
    Don’t overdo it. Start small with a 10x10 booth and a modest stock of product. Your first year is a great time to learn and gather new ideas. Once you’re there, make sure to walk the show floor to look at what other exhibitors are doing and to get inspiration. Also, take plenty of notes about what worked and what didn’t. That way when you plan for the following year you’ll be ready to take it bigger.

    What is a common question you get from exhibitors?
    Exhibitors usually ask about the roles between PartnerShip, the carrier, and the decorator. As the broker, PartnerShip helps exhibitors set up their shipment. One of our customer service representatives will recommend specific days to ship your materials out, secure a discounted rate with the carrier, and help you schedule your shipment. The carrier then picks up and delivers your shipment. Once it arrives, that’s where it’s handed off to the show decorator. The decorator is responsible for the drayage and material handling, meaning they get it to your booth.

    What’s the best way exhibitors can plan around bad weather?
    The advance warehouse exists for a reason. Take advantage of it and ship early! Keep an eye on the weather – not just in your city and the show city, but also nationally. Think about what happens to airlines when one city is hit with a bad storm. Flights in and out of that city aren’t the only ones affected. Airlines will often have to delay and cancel flights across the board. Shipping is very similar. Bad weather in one area affects a carrier’s network all across the country, causing costly disruptions.

    What are some best practices exhibitors should follow?

    1. Ship early (have you noticed a trend?). It’s the best way to ensure you’re all set for the show. If there’s damage to your shipment or you experience delays due to weather, you’ll have time to create a contingency plan.
    2. Use bright, unique packaging. The best way to think about this is how you mark your luggage when flying. The more you can make your luggage stand out, the easier it is to identify it as it comes through baggage claim. A simple way to do this is to find patterned duck tape and wrap it around your container.
    3. Track and confirm delivery. When you confirm delivery with the decorator you can also have them send you a picture. That way you’re able to see if there’s any visible damage ahead of time. This extra step will save you from potential heartache when you arrive to the show.
    4. Take a picture of your freight before it leaves. If you have a picture of your freight (with a time-stamp if possible), you can easily help the carrier or decorator locate it if it’s lost. You’ll also have evidence of its prior condition if it sustains damage during transit.
    5. Create a pack list. If the shipment is lost or damaged, you’ll have all the information you need ready to go. Include a list of your products, along with the quantity and costs.
    6. Be prepared for the worst case scenario. To compare trade show shipping to flying again, think of how you might protect yourself against lost baggage by putting some essentials in your carry-on. Bring some extra product or collateral in your luggage, just in case something happens to your shipment. Also, think of all aspects of the show – not just your shipment. Have a plan for if you encounter any other disruptions like delayed/canceled flights or the wrong carpet in your booth.

    There are a lot of things that can go wrong when you’re exhibiting at a trade show, but if you follow Jennifer’s advice, you’ll be in good shape. If you have a show coming up, you can reach our customer service team by calling 800-599-2902 or emailing sales@PartnerShip.com - or simply request a quote by clicking below.

    Get a free quote!


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  • High Freight Rates and Tight Capacity: What You Can Expect

    01/22/2018 — Leah Palnik

    High Freight Rates: What You Can Expect

    If you’ve been experiencing sticker shock from unpredictable freight rates lately, you’re not alone. Shippers are seeing a lot of volatility in the truckload and LTL market, with no end in sight.

    2017 ended with tightened capacity and record rates. By December, the average van rate was $2.11 per mile (DAT) – an all time high. The load-to-truck ratio was also breaking records at the end of the year, with 9 load postings for every truck posting in December.

    Coming off of a record high December, capacity continues to be tight in January – particularly with reefers since they’re needed to keep freight from freezing in the coldest parts of the country. DAT reported that the national load-to-truck ratio at the beginning of the year was the highest ever recorded at 25.2 reefer loads per truck. During which, the reefer rate was at a high $2.71/mile. Van rates have also been breaking records. According to DAT, they were at $2.30/mile on January 6.

    So what can shippers expect going forward? Let’s look at the trends. We saw a bit of a recession in 2015 and 2016 with rates and load-to-truck ratios declining, but that appears to be over. Rates climbed throughout 2017 and we can continue to expect increases in 2018.

    Overall, the U.S. economy is healthy right now and is growing, increasing freight demand. In contrast, the trucking industry is dealing with the aftermath of the ELD (electronic logging devices) mandate. Not only do they need more drivers and more equipment on the road to handle the same amount of freight, but they are also contending with a long running driver shortage. All of this equals tightened capacity, which is becoming the new normal in the industry.

    Recent weather events have been driving up rates as well. Areas of the U.S. that don’t typically experience extreme cold or snow have been hit by treacherous weather that has led to dangerous conditions including low visibility and icy roads. In a tight capacity market, these conditions drive up rates even more.

    In February we can expect to see capacity loosen some (barring any winter storms or other troublesome events), as this is typically the slowest time of year for freight. However, you’re likely to see higher rates than you have in years past, because of the long-term trends.

    In April, drivers not complying with the ELD mandate will be put out of service. Up until then, inspectors and roadside enforcement personnel are simply documenting and issuing citations if a truck isn’t equipped with the required device. As a result, we may see some ripple effects. There could be fleets that have held out or hoped to fly under the radar until April. There could also be another wave of trucking companies exiting the market, which will leave a void in the already tight market.

    Now it’s more important than ever to find ways to mitigate the impact of this tightened capacity. Plan ahead so you can be flexible. Providing more lead time and giving your carrier a longer pickup window rather than a specific time can lessen the strain on its network. Planning ahead can also help you shift to more committed freight and away from the spot market. The spot market is more sensitive to disruptions and subject to reactionary pricing spikes.

    Luckily you don’t have to navigate the freight market alone. When you work with PartnerShip, you benefit from our large network of carrier partners and our shipping expertise. We help you ship smarter with competitive rates and reliable service. Get a quote today!

    Get a free quote!


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  • Season of Giving: Rainey Institute

    12/21/2017 — Jen Deming

    Rainey Institute Art

    At PartnerShip, we are wrapping up our week of holiday visits with our five charitable organizations. Every organization helps to spread the theme of compassion and community not only during this season, but all year long. We've presented debra of America, Downs on the Farm, the Gathering Place, and Music on a Mission. Today, we visit the Rainey Institute on Cleveland, Ohio's east-side.

    The Rainey Institute was founded on the belief that kids who participate in visual and performing arts are impacted on an interpersonal level by encouraging self-esteem and positive social interaction. By exploring dance, drama and theater, music, sewing and art, students of the Rainey Institute learn to be leaders and positive role models in both school performance and in daily life.

    The organization was established in 1904 by Eleanor B. Rainey, which began by creating reading and lunchroom program for boys and young workmen in the local Eastern European community. These programs provided physical fitness, literacy studies, and industrial training in a wholesome recreational environment. In the 1960s, program focus shifted exclusively to the arts and a deeper curriculum was developed for the growing community in Cleveland, aligning with the Cleveland Music School Settlement. This cooperation extended to a modern program list that includes music theory, therapy, dance and private instrumental classes for students.

    Currently, the organization has grown to include more than 2,500 children and young adults age 3 and up, where they attend Rainey after school, on Saturdays, and during summer camps. The program listing has become more sophisticated, but the essential message at Rainey remains the same: that regardless of background, socio economic levels, and skill set, a child who is influenced by the arts is a child who has an outlet for creativity and self expression. 

    Check for Rainey

    We are inspired by the Rainey Institute and the staff's efforts to help Cleveland's kids gain exposure to the arts and confidence in themselves. Get involved and support the Rainey Institute through fundraising, community events, and donations, and learn more about their various programs for kids.

    Check out more pictures from all of our visits on our facebook and learn more about these amazing local organizations that have given so much and helped so many!


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  • Season of Giving: Music on a Mission

    12/20/2017 — Jen Deming

    Barnegie Hall

    The holiday season is one of giving, and this year PartnerShip has once again chosen 5 charitable organizations to donate to and spread holiday cheer!  These organizations are about the people behind the scenes and the message they want to spread, and we want to spread the word on their amazing work!  We've touched on debra of America, Downs on the Farm, and the Gathering Place. Today, we would like to recognize Music on a Mission.

    Music on a Mission believes in the power that music has to heal and enrich the lives of every individual. By providing access to everyone, including those with special needs through their wide variety of free programs, the organization helps develop physical and emotional health as well as create an environment that fosters positive social interaction and inspires self-confidence. Music on a Mission provides therapeutic programs for the young and elderly, veterans and nursing home residents. Through group sing-alongs, choir performances, dancing activities, and one on one sessions with artists and writers, music motivates these individuals through vocalization, socialization, and self-care.

    Our PartnerShip team was invited to tour the facility in Avon Lake, Ohio, to check out the onsite music venue lovingly known as "Barnegie Hall". An exclusively volunteer team donated their time and energy over the course of 14 months to repurpose and renew an older barn standing on the property. Storing equipment and in disrepair, the building was renovated and equipped with sound equipment, band instruments, and full seating space for visiting artists and musicians. Proceeds of any performances support the programs of Music on a Mission.

    Upon immediate entry, the warmth and care put into the place can be felt through the high windows, bright light streaming through. The large stage is ready and waiting for its next performance, and the seating area is surrounded with memorabilia and photos of important visitors and moments in The Barn's history. An outside deck with string lights hugs the tree-lined outdoor space and provides an additional place to gather. A good energy resides here, leftover from the hard work of kind people, dedicated to creating musical opportunities for individuals who need them most.

    Check Photo

    All Music on a Mission programs are offered free for individuals, and the organization is supported mostly by vital private donations. Encouraging mental and physical development, as well as essential self-confidence to individuals who may not otherwise have the support and opportunity to do so is essential, and rent and payroll expenses add up. Click here to learn more about the different ways you can support Music on Mission, from donations to booking live events at Barnegie Hall!

    Take a look at our facebook page to check out more amazing pictures from our visit and don't forget to check back tomorrow when we highlight another fantastic local non-profit that embodies strength of community and warmth of heart.


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  • Season of Giving: the Gathering Place

    12/19/2017 — Leah Palnik

    Gathering Place

    At PartnerShip, we’re in the holiday spirit! Once again, we’ve selected five charitable organizations to donate to this season. They are all amazing organizations and we think they deserve all the recognition they can get. So far, we’ve showcased debra of America and Downs on the Farm. Today, we are talking about the Gathering Place.

    The Gathering Place offers a wide variety of free programs and services addressing the emotional and physical needs of individuals and families currently coping with cancer. They help manage the stress associated with a cancer diagnosis and provide a number of enrichment programs. The work that the Gathering Place does provides people with a space where they can feel safe, connect with others, and find peace during a time of chaos.

    A few of us were treated to a tour of their west side location in Westlake, Ohio. The atmosphere is very relaxing and it feels more like home than a care facility. They have a very impressive area for art therapy, a massage therapy room, and plenty of calming spaces for support groups. One of the most touching parts of our tour was seeing and learning about the Regina Brett Wig Salon, which provides a free wig to women with cancer-related hair loss. It’s very moving to see all the components of complete care that the Gathering Place offers.

    Gathering Place

    The most incredible part is that all of the programs and services the Gathering Place offers are completely free. Dealing with a cancer diagnosis is not only stressful but is also a huge financial burden. To provide a place where those affected by cancer can go for premium care and not have to worry about expenses is very admirable. Click here to learn all of the different ways you can support the Gathering Place – from donations to fundraising and community events!

    Check out more pictures from our visit on facebook and make sure to come back to the blog tomorrow when we featuring another amazing local non-profit that has touched our hearts!


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