Customer Service Representative - Westlake, Ohio

This position is no longer available

You can do anything. We'd love to have you do it here.

Never heard of PartnerShip? We’ve kept a low profile for the last three decades but those days are behind us. We’re a rapidly growing shipping and third-party logistics (3PL) provider looking for great talent to grow with us.

Think shipping and logistics isn’t glamorous? Take a look around you. There’s nothing within your sight that hasn’t been shipped on a truck. The growing global economy means that things always need to be shipped, and we think that’s pretty exciting.

We’re very profitable and growing. If you’re a continuous learner looking for stability and work / life balance, we may be a good fit!

Here's what we're looking for:

A Customer Service Representative - Truckload for PartnerShip has a really important job. You are the first line of contact with our customers and carriers. You use your above-average communication skills to make their lives easier by providing stellar service. After all, their business depends on you.

You are an investigator and a problem-solver. As we like to day, “ship happens,” and when it does, you are energized by fixing it and making it right.

You love working in a fast-paced environment and providing nothing short of stellar customer support and care.

You are detail-orientated. A simple error in a zip code could mean your customer loses business, and you would never let that happen, would you? If you noticed our intentional error in this sentence, than you are detail-oriented.

You are curious. Knowing that something happened isn’t enough for you. You also want to know why it happened.

You love speaking to people and are not afraid to pick up the phone and make calls.

If this sounds like you, then you’ll ace our interview and be working here within weeks.

Here's what we want from you:

  • » The desire to learn and grow. If you are a continuous learner, we like you already.
  • » Leadership abilities. There are lots of sheep in the world. We need more shepherds.
  • » Responsibility. If you say “I’ll take care of it” more than the average person, let’s talk.
  • » Competitiveness and a never-ending need for achievement. If you always go above and beyond, we’ve got a desk for you.
  • » For a complete list of job functions, click here

Here's what you'll get from us:

  • » Health, Vision and Dental coverage. All those things your parents said were important (because they are).
  • » 401(k) plan with a company match and immediate vesting. Free money! Who says no to free money?
  • » A casual work environment. There’s more denim in our office than at a Tim McGraw concert.
  • » On-going training programs and development opportunities. See a training opportunity to get better at your job? All you have to do is ask.
  • » Office conveniently located in Westlake, OH. Just a stone’s throw from Crocker Park and Lake Erie.
  • » A “work hard, play hard” culture. We actually set aside time to have fun during the work day. Need a break? Play some shuffleboard in our game room.

Here's what to do next:

Click "Apply Now", fill out the short form, attach your resume and cover letter, and apply.

NACS, Inc. and its subsidiary PartnerShip LLC are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here. We are an E-Verify Employer. Click to learn more about E-Verify and Right to Work, or, en español, E-Verify y Derecho al Trabajo.

Awards & Affiliations

Partner Name
Northcoast 99
Northeast Ohio Top Workplaces
Ohio Best Employer