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About PartnerShip

About PartnerShip

Founded in 1989, today PartnerShip® is a leading provider of shipping solutions to small businesses nationwide.


ILMA Shipping Program

PartnerShip is Your Shipping Connection

PartnerShip is a leading shipping solutions provider to small businesses nationwide — we’re Your Shipping Connection for both large and small shipments.

Company Overview

PartnerShip has over 20 years of experience building and managing LTL freight, small package, and tradeshow shipping programs for dozens of industry groups, over a hundred associations, and thousands of small businesses nationwide. We also provide specialized solutions that address many small business needs, including storage, invoice consolidation, and inbound shipment management, among others.

The value we bring to our customers is in our ability to develop full-service shipping programs — created through meaningful partnerships with major association groups, shippers, and service providers. These programs are backed with our brand promise of simple, worry-free shipping; outstanding savings; and exemplary customer service and support every step of the way, from friendly, knowledgeable staff who work hard to help small businesses be a success.

PartnerShip was founded in 1989 by the National Association of College Stores (NACS, Inc.) to provide discounted freight management services to NACS members. In June 1999, PartnerShip was established as a limited liability corporation (LLC) to enable us to better focus on our expanding customer base and growing services. Today we are a multi-million dollar subsidiary of NACS, Inc. We have a solid financial foundation and an efficient employee team, with headquarters in Cleveland, Ohio and a satellite office in Irvine, California.

Our Vision

To be the leading shipping solutions provider to small businesses nationwide.

Our Mission

Fulfill the shipping related needs of our customers and, in doing so, exceed their expectations for service, quality, and value, thereby earning their long term loyalty.

Our Brand Promise

Simple, worry-free shipping; outstanding savings; exemplary customer service and support every step of the way, from friendly, knowledgeable staff.

Our Core Values

This is the foundation of how we will work with ourselves, our customers, and our partners as we strive to deliver on our mission and fulfill our vision.

  • Customer Service
  • Teamwork
  • People
  • Excellence
  • Communication
  • Integrity
  • Attitude
  • Citizenship

Our History

1989 — Founded as a group within NACS, Inc. to serve the shipping needs of college store retailers.

1995 — Expanded customer base outside of college stores, created shipping programs for American Booksellers Association (ABA) and National Sporting Goods Association (NSGA).

1999 — NACS Board approves motion to spin off PartnerShip into a Limited Liability Company (LLC).

2006 — PartnerShip introduces full service logistics management and Tradeshow shipping programs.

2009 — New PartnerShip.com website introduced with easy-to-use online freight management tools.

2010 — PartnerShip opens satellite office in Irvine, California.

2011 — PartnerShip moves into new headquarters in Cleveland, OH.

2012 — PartnerShip creates its 100th association shipping program and introduces new service offerings, including Exhibit Storage, Shipping Supplies, and U-Pack MovingĀ® Services Programs.

2013 — New PartnerShip.com website introduced with updated design and functionality.


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(MC# 247841)

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